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OfficeAmp

Office operations & issue management software on Slack.

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OfficeAmp Alternatives

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Top 100 alternatives

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Basic pricing, core features, and screenshots
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Just details about features

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Pricing

Starting from

$19/month

Value for money

4.1

0.1

4.0

What users say about Zendesk's value for money

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

21

196

25

features in common

21

features in common

Zendesk's unique features

  • Archiving & Retention

  • Disaster Recovery

  • Online Forums

  • SMS Messaging

OfficeAmp's unique features

  • Summary Reports

  • Collections Management

  • Purchasing & Receiving

  • Categorization/Grouping

HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

Pricing

Starting from

$29/month

Value for money

4.5

0.5

4.0

What users say about HappyFox Help Desk's value for money

Outstanding Help desk software at an attractive price.

JB

Julian B.

HappyFox offers a great service for its price.

AR

Anonymous Reviewer

Total

17

91

25

features in common

17

features in common

HappyFox Help Desk's unique features

  • Multi-Channel Communication

  • Rules-Based Workflow

  • Workflow Management

  • Authentication

OfficeAmp's unique features

  • Problem Management

  • Purchasing & Receiving

  • Issue Management

  • Collections Management

Freshservice

4.5
(388)

A complete IT service management (ITSM) tool for business

Pricing

Starting from

$19/month

Value for money

4.5

0.5

4.0

What users say about Freshservice's value for money

For a company or for freshers who are not familiar with ITIL process its a good way to address that. For the Price its one of the best products out there.

AK

Abhinav K.

Most companies don't offer this and it has really helped when we have multi-layer tasks to accomplish. For the cost, this is a great product to keep your team efficient and productive.

AR

Anonymous Reviewer

Total

20

148

25

features in common

20

features in common

Freshservice's unique features

  • Compliance Tracking

  • Approval Process Control

  • Support Ticket Tracking

  • Incident Reporting

OfficeAmp's unique features

  • Collections Management

  • Availability Management

  • Categorization/Grouping

  • Decision Support

SeamlessDesk

4.6
(30)

Simple. Affordable. Service Desk Software.

Pricing

Starting from

$25/month

Value for money

4.8

0.8

4.0

What users say about SeamlessDesk's value for money

Cost benefits, customizability, great support. We will be sticking with Seamlessdesk for the foreseeable future, it's a great product.

BE

Brad E.

Ease of use, great price, and awesome customer support. Emailed support several times and got a quick, helpful response.

DS

Dillon S.

Total

16

124

25

features in common

16

features in common

SeamlessDesk's unique features

  • Inventory Tracking

  • Feedback Management

  • Task Planning

  • Active Directory Integration

OfficeAmp's unique features

  • Summary Reports

  • Purchasing & Receiving

  • Categorization/Grouping

  • Collections Management

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Pricing

Starting from

$42/month

Value for money

4.2

0.2

4.0

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

Total

10

96

25

features in common

10

features in common

Vivantio's unique features

  • Support Ticket Tracking

  • Event Tracking

  • Scheduled / Automated Reports

  • WYSIWYG Editor

OfficeAmp's unique features

  • Task Management

  • Purchasing & Receiving

  • Prioritization

  • Collections Management

Freshdesk

4.5
(2,2k)

Online helpdesk system and customer service software

Pricing

Starting from

$19/month

Value for money

4.4

0.4

4.0

What users say about Freshdesk's value for money

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

19

126

25

features in common

19

features in common

Freshdesk's unique features

  • Website Integration

  • Monitoring

  • Customizable Forms

  • Dashboard

OfficeAmp's unique features

  • Document Storage

  • Problem Management

  • Purchasing & Receiving

  • Incident Management

Salesforce Service Cloud

4.4
(511)

Customer Service & Field Service Management Solutions

Pricing

Value for money

4.1

0.1

4.0

What users say about Salesforce Service Cloud's value for money

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

21

195

25

features in common

21

features in common

Salesforce Service Cloud's unique features

  • Support Ticket Management

  • Accounting Integration

  • Online Forums

  • Fee Management

OfficeAmp's unique features

  • Summary Reports

  • Content Management

  • Decision Support

  • Collections Management

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

7

40

25

features in common

7

features in common

Yonyx's unique features

  • CRM

  • Feedback Management

  • Application Development

  • Virtual Assistant

OfficeAmp's unique features

  • Issue Management

  • Summary Reports

  • Project Management

  • Categorization/Grouping

SysAid

4.5
(336)

Automate IT tasks and workflows with SysAid's ITSM solution

Pricing

Value for money

4.5

0.5

4.0

What users say about SysAid's value for money

The few times we have had any issues with the software in all the years the support has been very responsive. Reliable, reasonably priced and excellent customer service.

EP

Edward P.

Cost effective and basic tool for ticketing. This tool does not require any training.

PK

Prachi K.

Total

18

83

25

features in common

18

features in common

SysAid's unique features

  • Support Ticket Management

  • API

  • Release Management

  • Request Assignment

OfficeAmp's unique features

  • Collections Management

  • Issue Management

  • Summary Reports

  • Content Management

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Pricing

Starting from

$24/month

Value for money

4.4

0.4

4.0

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Cost effective platform to interface with our customers and provide them support. Ticketing and knowledge base are key tools for LooUQ to service our customers.

Greg T.

Total

12

89

25

features in common

12

features in common

Wix Answers' unique features

  • Social Media Integration

  • Real-time Consumer-facing Chat

  • Multi-Channel Data Collection

  • Case Management

OfficeAmp's unique features

  • Collections Management

  • Purchasing & Receiving

  • Prioritization

  • Categorization/Grouping

Alloy Navigator

4.5
(48)

Award winning IT Asset Mgmt and Service Mgmt platform

Pricing

Starting from

$19/month

Value for money

4.5

0.5

4.0

What users say about Alloy Navigator's value for money

The best part of it was cost. We looked at several other products ranging from cost to functionality to find Alloy provided more for less.

RO

Ron O.

Alloy doesn't cost a lot and he's making a pretty good job.

at

allan t.

Total

20

200

25

features in common

20

features in common

Alloy Navigator's unique features

  • CRM

  • Issue Auditing

  • Device Auto Discovery

  • Employee Portal

OfficeAmp's unique features

  • Collections Management

  • Availability Management

  • Real-Time Chat

  • Decision Support

Caspio

4.6
(133)

Build online database applications without coding.

Pricing

Starting from

$100/month

Value for money

4.5

0.5

4.0

What users say about Caspio's value for money

Overall Caspio is a great platform hands down. They offer a great service and is highly customizable and recommended for larger companies with a big budget.

JF

James F.

At first I was really impressed with price per data page but as I learn in different video tutorials, a real robust application will take you to the mid/highest price tier.

JJ

Julie J.

Total

21

324

25

features in common

21

features in common

Caspio's unique features

  • Customizable Fields

  • Multi-Channel Management

  • Retail Inventory Management

  • Product Identification

OfficeAmp's unique features

  • Real-Time Chat

  • Automated Routing

  • Decision Support

  • Collections Management

everything HelpDesk

4.3
(13)

IT support management system & help desk

Features

Total

12

62

25

features in common

12

features in common

everything HelpDesk's unique features

  • Email Management

  • Network Monitoring

  • Feedback Management

  • Activity Tracking

OfficeAmp's unique features

  • Collaboration Tools

  • Assignment Management

  • Task Management

  • Categorization/Grouping

SummitAI

4.4
(10)

The future of IT management begins with AI.

Features

Total

17

118

25

features in common

17

features in common

SummitAI's unique features

  • Service Level Agreement (SLA) Management

  • Customer Experience Management

  • Help Desk Management

  • Customer History

OfficeAmp's unique features

  • Issue Management

  • Content Management

  • Summary Reports

  • Collections Management

ProProfs Help Desk

4.9
(8)

Help desk and ticketing solution for customer service

Features

Total

10

42

25

features in common

10

features in common

ProProfs Help Desk's unique features

  • Macros/Templated Responses

  • Email Tracking

  • Real Time Reporting

  • Template Management

OfficeAmp's unique features

  • Prioritization

  • Assignment Management

  • Document Storage

  • Collaboration Tools

HaloITSM

4.6
(19)

ITSM solution for managing incidents & assets

Pricing

Starting from

£25/month

Value for money

4.6

0.6

4.0

What users say about HaloITSM's value for money

Great service desk, great price and a super team. What more could you want.

SC

Shane C.

Cost effective IT Service Management Software.

JK

Jayne K.

Total

19

98

25

features in common

19

features in common

HaloITSM's unique features

  • SSL Security

  • Service Reporting

  • Maintenance Scheduling

  • Mobile Access

OfficeAmp's unique features

  • Content Management

  • Categorization/Grouping

  • Purchasing & Receiving

  • Decision Support

HarmonyPSA

4.5
(18)

The next generation of professional services automation.

Pricing

Starting from

$65/month

Value for money

4.4

0.4

4.0

What users say about HarmonyPSA's value for money

Giving a true reflection on costs and profits and the Helpdesk has a lot more autonomy to hand so that simple tasks like email templates or how to guides can be quickly and easily sent to a customer.

NT

Natalie T.

We are now running our entire company on Harmony, and we have been able to reduce costs by rolling the third-party systems we were using into it.

JV

Jason V.

Total

19

332

25

features in common

19

features in common

HarmonyPSA's unique features

  • Payroll Management

  • Financial Management

  • Customizable Categories

  • Recurring Tasks

OfficeAmp's unique features

  • Categorization/Grouping

  • Real-Time Chat

  • Collections Management

  • Decision Support

TeamHeadquarters

4.2
(9)

Unified project management & help desk software

Features

Total

15

65

25

features in common

15

features in common

TeamHeadquarters' unique features

  • Timesheet Management

  • Network Monitoring

  • Projections

  • Project Tracking

OfficeAmp's unique features

  • Categorization/Grouping

  • Purchasing & Receiving

  • Collections Management

  • Real-Time Chat

JIRA Service Management

4.4
(264)

The only ITSM solution built on the Jira platform

Pricing

Starting from

$20/month

Value for money

4.2

0.2

4.0

What users say about JIRA Service Management's value for money

Overall we are very happy with Jira Service Desk; it has allowed us to provide a higher level of support to users than our previous service desk, and non-profit pricing was very beneficial for us.

AR

Anonymous Reviewer

A great product at a reasonable price point. This review is for the Cloud version.).

SB

Seth B.

Total

19

97

25

features in common

19

features in common

JIRA Service Management's unique features

  • Customer Segmentation

  • Employee Self Service

  • Feedback Management

  • Performance Metrics

OfficeAmp's unique features

  • Collections Management

  • Summary Reports

  • Content Management

  • Decision Support

Agiloft

4.9
(31)

Agile Contract Management that works the way you do

Pricing

Starting from

$65/month

Value for money

4.8

0.8

4.0

What users say about Agiloft's value for money

If you're looking for a low cost help desk out of the box with great scaling capabilities and want to simply define workflows with GUI and easy to build rules.

AK

Alan K.

PROS: Agiloft especially excels at scalable customization, fair pricing and customer service.

CK

Cindi K.

Total

18

109

25

features in common

18

features in common

Agiloft's unique features

  • Graphical Workflow Editor

  • Government Contracts

  • Monitoring

  • Multi-Language

OfficeAmp's unique features

  • Collections Management

  • Issue Management

  • Summary Reports

  • Prioritization

Canfigure

4.8
(12)

Modular ITSM and ITAM solution based on ITIL principles

Features

Total

15

78

25

features in common

15

features in common

Canfigure's unique features

  • Support Ticket Tracking

  • Ratings / Reviews

  • Knowledge Management

  • Workflow Configuration

OfficeAmp's unique features

  • Categorization/Grouping

  • Purchasing & Receiving

  • Collections Management

  • Issue Management

Halp

5.0
(1)

Ticketing, powered by your Slack conversations

Features

Total

15

45

25

features in common

15

features in common

Halp's unique features

  • Multiple Data Sources

  • Issue Auditing

  • Recurring Issues

  • Support Ticket Management

OfficeAmp's unique features

  • Categorization/Grouping

  • Content Management

  • Alerts/Notifications

  • Issue Management

LogMeIn Rescue

4.6
(125)

Remote support for helpdesks, call centers and organizations

Pricing

Starting from

$149/month

Value for money

4.3

0.3

4.0

What users say about LogMeIn Rescue's value for money

I'd go to say it's 100% one of the best remote support software money can buy.

Lawrence L.

I did not deal with the licensing so I can't speak to that. I used this as a support technician and it is a solid product.

AR

Anonymous Reviewer

Total

11

62

25

features in common

11

features in common

LogMeIn Rescue's unique features

  • Configuration Management

  • Employee Activity Monitoring

  • Video Chat

  • Diagnostic Tools

OfficeAmp's unique features

  • Prioritization

  • Assignment Management

  • Document Storage

  • Collections Management

Kaseya VSA

4.0
(183)

IT Systems Management Software for Internal IT and MSPs

Pricing

Value for money

3.7

0.3

4.0

What users say about Kaseya VSA's value for money

Significant reduction in operational costs and increase in our ability to deliver value.

Frank V.

Slow, lousy features for the price. The UI needs an update, and some of the workflows are less than ideal.

hs

harmandeep singh s.

Total

17

120

25

features in common

17

features in common

Kaseya VSA's unique features

  • Service Level Agreement (SLA) Management

  • Remediation Management

  • Customizable Reports

  • Help Desk Management

OfficeAmp's unique features

  • Categorization/Grouping

  • Purchasing & Receiving

  • Collections Management

  • Prioritization

SolarWinds Service Desk

4.6
(515)

IT Service Desk & Asset Management Software

Pricing

Starting from

$19/month

Value for money

4.5

0.5

4.0

What users say about SolarWinds Service Desk's value for money

However, I still believe that, for a small shop, this product offers the best value for the price and is a great entry-level solution.

AR

Anonymous Reviewer

SUPER easy to use and configure. Being web-based we didn't need to invest in additional hardware resources to host it ourselves and maintenance is no longer a concern.

Erich B.

Total

17

109

25

features in common

17

features in common

SolarWinds Service Desk's unique features

  • Service Catalog

  • Active Directory Integration

  • Compliance Tracking

  • Online Catalog

OfficeAmp's unique features

  • Issue Management

  • Purchasing & Receiving

  • Summary Reports

  • Collections Management

TOPdesk

4.6
(42)

Help desk & service management

Pricing

Starting from

$66/month

Value for money

4.5

0.5

4.0

What users say about TOPdesk's value for money

TOPdesk is a quality solution, supported by quality people and at a very affordable price.

DW

Dave W.

We feel we get excellent value for money with this product.

CF

Caroline F.

Total

17

85

25

features in common

17

features in common

TOPdesk's unique features

  • Macros/Templated Responses

  • Resource Management

  • Workflow Management

  • Third Party Integrations

OfficeAmp's unique features

  • Issue Management

  • Content Management

  • Summary Reports

  • Collections Management

VIZOR IT Asset Management

4.0
(1)

ITIL Certified IT Service and Asset Management Solution

Features

Total

18

143

25

features in common

18

features in common

VIZOR IT Asset Management's unique features

  • Contact Database

  • CRM

  • Inventory Management

  • Customer Database

OfficeAmp's unique features

  • Content Management

  • Summary Reports

  • Categorization/Grouping

  • Purchasing & Receiving

Pricing

Value for money

4.5

0.5

4.0

What users say about InvGate Service Desk's value for money

We saved a lot of hidden costs and the tools were payed with that. The analytics and reports are very good and gave us a lot of visibility.

FA

Fernanda A.

It is worth investing in an application of these characteristics.

AR

Anonymous Reviewer

Total

15

86

25

features in common

15

features in common

InvGate Service Desk's unique features

  • Support Ticket Tracking

  • Macros/Templated Responses

  • Customizable Forms

  • Active Directory Integration

OfficeAmp's unique features

  • Summary Reports

  • Content Management

  • Categorization/Grouping

  • Real-Time Chat

ConnectWise Manage

4.1
(187)

A PSA Tool Designed To Run Your As-a-Service Business

Pricing

Value for money

3.9

0.1

4.0

What users say about ConnectWise Manage's value for money

It's very intuitive and allows for powerful job costing. The software allows for simple project management and greatly enhances project workflow.

JD

James D.

We spent and invested a lot of time ensuring we would get the most out of it, but it just hasnt happened... the issues are too frequent, support to slow and overal a very bad experience.

James V.

Total

20

139

25

features in common

20

features in common

ConnectWise Manage's unique features

  • Document Management

  • Knowledge Management

  • Contract/License Management

  • Quotes/Estimates

OfficeAmp's unique features

  • Collections Management

  • Assignment Management

  • Categorization/Grouping

  • Decision Support

OpsGenie

4.7
(122)

Modern IT incident management and response solution

Pricing

Starting from

$9/month

Value for money

4.4

0.4

4.0

What users say about OpsGenie's value for money

Great price compared to similar software, feature set is pretty decent, interfaces are nice and detailed activity log is super nice.

EG

Eren G.

We were able to get a really good Pricing and Number of integrations is awesome.

AR

Anonymous Reviewer

Total

9

58

25

features in common

9

features in common

OpsGenie's unique features

  • Event Triggered Actions

  • On Call Scheduling

  • FTP Monitoring

  • Disaster Recovery

OfficeAmp's unique features

  • Real-Time Chat

  • Document Storage

  • Availability Management

  • Content Management

Vision Helpdesk

4.6
(28)

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

Pricing

Starting from

$8/month

Value for money

4.4

0.4

4.0

What users say about Vision Helpdesk's value for money

Vision Helpdesk is value for money, feature rich and simple to use. Also their support team is very responsive and always ready to help.

M

Max

After piloting over 8 of the most reputable help desk providers we settled with Vision. They provide all the functionality of the larger Help Desk providers at an affordable cost.

RD

Ryan D.

Total

18

85

25

features in common

18

features in common

Vision Helpdesk's unique features

  • Customer Database

  • API

  • Customizable Branding

  • Network Monitoring

OfficeAmp's unique features

  • Content Management

  • Real-Time Chat

  • Summary Reports

  • Purchasing & Receiving

Atera

4.5
(192)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Pricing

Starting from

$79/month

Value for money

4.7

0.7

4.0

What users say about Atera's value for money

Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.

JS

Joseph S.

They hit the sweet spot. We ditched a system that was costing us more, but price isn’t everything or even the most important thing… We are now doing more with our RMM than ever before.

Bob B.

Total

15

109

25

features in common

15

features in common

Atera's unique features

  • Call Center Management

  • Support Ticket Management

  • Service Catalog

  • API

OfficeAmp's unique features

  • Collaboration Tools

  • Content Management

  • Interaction Tracking

  • Categorization/Grouping

GoToAssist

4.5
(129)

Remote support software

Pricing

Starting from

$69

Value for money

4.2

0.2

4.0

What users say about GoToAssist's value for money

It's an excellent solution for companies looking for inexpensive remote IT support.

FP

Francis P.

Super easy to deploy, generally user friendly, and at times useful. But, compared to almost every other solution, it is way over priced and way over commoditized.

CT

Carmine T.

Total

7

30

25

features in common

7

features in common

GoToAssist's unique features

  • File Transfer

  • Remote Access/Control

  • Session Recording

  • Workflow Configuration

OfficeAmp's unique features

  • Categorization/Grouping

  • Reporting/Analytics

  • Content Management

  • Alerts/Notifications

HaloPSA

4.8
(16)

HaloPSA brings everything an MSP needs into one location.

Pricing

Starting from

£29/month

Value for money

4.5

0.5

4.0

What users say about HaloPSA's value for money

So much so that we've been able to save some money and eliminate other products from our stack.). Our clients love the user portal.

JR

Jonathan R.

Great value for money, broad functionality, easily customized to your needs.

pg

peter g.

Total

18

150

25

features in common

18

features in common

HaloPSA's unique features

  • Project Tracking

  • Multi-Location

  • Gantt/Timeline View

  • Activity Tracking

OfficeAmp's unique features

  • Purchasing & Receiving

  • Categorization/Grouping

  • Collections Management

  • Assignment Management

ChangeGear

4.0
(50)

Cloud based solution to track & control IT services

Pricing

Value for money

4.0
4.0

What users say about ChangeGear's value for money

Cost is very reasonable. It's is the most important determining factor to why we recommend ChangeGrear to our organization.

LN

Laetitia N.

The software is also easy to maintain. It's pretty much set it and forget it other than licensing changes each year.

AR

Anonymous Reviewer

Total

16

86

25

features in common

16

features in common

ChangeGear's unique features

  • Configuration Management

  • Workflow Management

  • Employee Self Service

  • Customizable Branding

OfficeAmp's unique features

  • Issue Management

  • Content Management

  • Summary Reports

  • Categorization/Grouping

BOSSDesk

4.6
(95)

BOSS Solutions a FrontRunner in Help Desk Software

Pricing

Starting from

$19/month

Value for money

4.7

0.7

4.0

What users say about BOSSDesk's value for money

Everyone was all great to work with and very accommodating to our requests. We have an excellent product at a very competitive price.

JB

Jeff B.

Cost friendly and efficient application for helpdesk and asset management.

AR

Anonymous Reviewer

Total

17

116

25

features in common

17

features in common

BOSSDesk's unique features

  • CMDB

  • Role-Based Permissions

  • Dashboard

  • Remote Access/Control

OfficeAmp's unique features

  • Real-Time Chat

  • Collections Management

  • Issue Management

  • Summary Reports

Intelligent Service Management

4.4
(23)

Service desk & IT service management

Pricing

Value for money

4.2

0.2

4.0

What users say about Intelligent Service Management's value for money

Everything is as describe, best price on beauty products and happy with timely delivery received in a good condition.

pooja K.

Strong ITIL based solution at a truly affordable price. I am an advisor for other companies and will recommend this product everytime.

CM

Chris M.

Total

11

41

25

features in common

11

features in common

Intelligent Service Management's unique features

  • Single Sign On

  • Service Reporting

  • Multi-Channel Communication

  • Rules-Based Workflow

OfficeAmp's unique features

  • Collaboration Tools

  • Purchasing & Receiving

  • Task Management

  • Reporting/Analytics

Supportbench

4.6
(18)

Modern customer support platform making complex B2B simple

Pricing

Starting from

$45/month

Value for money

4.7

0.7

4.0

What users say about Supportbench's value for money

Extremely competitive price means that any size company will be able to run this desk.

AR

Anonymous Reviewer

It took me several false starts and a lot of research before I found Support Bench. I wish I'd found them first, it would have saved me a chunk of time and money.

AR

Anonymous Reviewer

Total

11

64

25

features in common

11

features in common

Supportbench's unique features

  • Customer Service Analytics

  • Configurable Workflow

  • Real Time Analytics

  • Team Calendars

OfficeAmp's unique features

  • Task Management

  • Assignment Management

  • Prioritization

  • Categorization/Grouping

MyHub

4.8
(28)

Cloud Based Intranet Solution

Pricing

Starting from

$0.73/month

Value for money

4.9

0.9

4.0

What users say about MyHub's value for money

Really great off-the-shelf tool; brilliant value for money.

EA

Ed A.

Above all, this software is brilliant value for money.

EA

Ed A.

Total

7

100

25

features in common

7

features in common

MyHub's unique features

  • Communication Management

  • Forms Management

  • Group Management

  • Surveys & Feedback

OfficeAmp's unique features

  • Summary Reports

  • Categorization/Grouping

  • Purchasing & Receiving

  • Reporting/Analytics

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Pricing

Starting from

$14/month

Value for money

4.5

0.5

4.0

What users say about Zoho Desk's value for money

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

18

168

25

features in common

18

features in common

Zoho Desk's unique features

  • Workflow Management

  • Predictive Analytics

  • Customer Experience Management

  • Canned Responses

OfficeAmp's unique features

  • Collections Management

  • Problem Management

  • Summary Reports

  • Purchasing & Receiving

Help Scout

4.7
(166)

Web-based help desk designed for better customer experience

Pricing

Starting from

$10/month

Value for money

4.6

0.6

4.0

What users say about Help Scout's value for money

It was a great experience, definitely worth the investment since it allowed us to measure and create KPIs for the satisfaction of our internal service.

AR

Anonymous Reviewer

A fantastic, low cost chat tool, with email connection AND ability to provide support documentation.

DD

Daniel D.

Total

16

86

25

features in common

16

features in common

Help Scout's unique features

  • Email Templates

  • Template Management

  • Help Desk Management

  • HIPAA Compliant

OfficeAmp's unique features

  • Issue Management

  • Assignment Management

  • Collections Management

  • Task Management