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OnBase vs Esker Comparison

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Overview

Automate & integrate the management and control of documents, business processes & records using one application

Esker’s global cloud platform is built to unlock strategic value for finance and customer service professionals, all while...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

25000

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

65

5

4

3

2

1

34

22

7

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.6

33

5

4

3

2

1

21

10

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The best of similar document management products. Amazing support and gave us the flexibility for storing and searching of documents that we required.
First of all its a straight forward set up which is very easy to use and i personally happy with its UI. We can back up all the transactions and invoice generated or sale-purchase orders.
Like how you can store all your files and documents in one spot with ease. Easy to retrieve information and documents.

Pros

Esker is special because they care about our organization and are always wanting feedback and willing to help us use the tool as effectively as possible.
Its a good Value from a SAAS provider. Good Customer Service and easy implementation.
It's very user friendly and I also like the reporting features (especially the ability to create new reports).

Cons

I guess if I had to say anything negative it is that I have not had formal training in using OnBase and could learn more about its newer features (so user error or lack of learning more on my part).
What I don't like about the software is that it is hard to navigate. Getting from different screens can have you lost and unsure of how to get back to your original location.
The only issue I have with OnBase is a minor annoyance.

Cons

If we use the sample sheets, we receive missing element errors, use the FFD and receive more/different missing element errors.
Use all fields from both documents and receive errors that we are sending fields that do not exist.
We had to implement in the disconnected mode because of internal issues. This creates problems with not being able to make real-time calls to SAP.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features49
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Alumni Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Automated Notices
  • Automated Scheduling
  • Batch Processing
  • Billing & Invoicing
  • Budget Control
  • Budgeting/Forecasting
  • Business Process Automation
  • Calendar Management
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Check Processing
  • Client Management
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Credit Reporting
  • Customer Database
  • Customer Statements
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Deployment Management
  • Document Check-in / Check-out
  • Document Classification
  • Document Management
  • Document Storage
  • Duplicate Payment Alert
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Expense Tracking
  • File Recovery
  • File Sharing
  • Financial Aid Management
  • Financial Analysis
  • Forecasting
  • Forms Management
  • Fraud Detection
  • Full Text Search
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Historical Reporting
  • In-House Collections
  • Indexing
  • Integrations Management
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Medical History Records
  • Metadata Extraction
  • Mobile Access
  • Mobile Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multiple Payment Options
  • Multiple User Accounts
  • Offline Access
  • Online Payments
  • Optical Character Recognition
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Patient Management
  • Patient Records Management
  • Payment Collection
  • Payment Plans
  • Procurement Management
  • Purchasing & Receiving
  • Purchasing Reports
  • Real Time Analytics
  • Real Time Data
  • Real Time Order Entry
  • Real Time Reporting
  • Real-time Updates
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reminders
  • Remote Order Entry
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Revision History
  • Risk Assessment
  • Risk Management
  • Sales Orders
  • Search/Filter
  • Self Service Portal
  • Shipping Management
  • Sourcing Management
  • Special Order Management
  • Spend Analysis
  • Spend Management
  • Status Tracking
  • Student Information/Records
  • Supplier Management
  • Task Management
  • Template Management
  • Third Party Integrations
  • User Management
  • Vendor Management
  • Version Control
  • Visual Modeling
  • Workflow Configuration
  • Workflow Management
  • Total features100
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Alumni Management
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Automated Notices
  • Automated Scheduling
  • Batch Processing
  • Billing & Invoicing
  • Budget Control
  • Budgeting/Forecasting
  • Business Process Automation
  • Calendar Management
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Check Processing
  • Client Management
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Credit Reporting
  • Customer Database
  • Customer Statements
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Deployment Management
  • Document Check-in / Check-out
  • Document Classification
  • Document Management
  • Document Storage
  • Duplicate Payment Alert
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Expense Tracking
  • File Recovery
  • File Sharing
  • Financial Aid Management
  • Financial Analysis
  • Forecasting
  • Forms Management
  • Fraud Detection
  • Full Text Search
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Historical Reporting
  • In-House Collections
  • Indexing
  • Integrations Management
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Medical History Records
  • Metadata Extraction
  • Mobile Access
  • Mobile Capture
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multiple Payment Options
  • Multiple User Accounts
  • Offline Access
  • Online Payments
  • Optical Character Recognition
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Patient Management
  • Patient Records Management
  • Payment Collection
  • Payment Plans
  • Procurement Management
  • Purchasing & Receiving
  • Purchasing Reports
  • Real Time Analytics
  • Real Time Data
  • Real Time Order Entry
  • Real Time Reporting
  • Real-time Updates
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Reminders
  • Remote Order Entry
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Revision History
  • Risk Assessment
  • Risk Management
  • Sales Orders
  • Search/Filter
  • Self Service Portal
  • Shipping Management
  • Sourcing Management
  • Special Order Management
  • Spend Analysis
  • Spend Management
  • Status Tracking
  • Student Information/Records
  • Supplier Management
  • Task Management
  • Template Management
  • Third Party Integrations
  • User Management
  • Vendor Management
  • Version Control
  • Visual Modeling
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations7
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations6
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier