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OnBase vs Hightail Comparison

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Overview

Automate & integrate the management and control of documents, business processes & records using one application

OpenText Hightail helps creative and marketing team streamline creative reviews and approvals on visual content.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

25000

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

65

5

4

3

2

1

34

22

7

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

284

5

4

3

2

1

193

55

12

11

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

The best of similar document management products. Amazing support and gave us the flexibility for storing and searching of documents that we required.
First of all its a straight forward set up which is very easy to use and i personally happy with its UI. We can back up all the transactions and invoice generated or sale-purchase orders.
Like how you can store all your files and documents in one spot with ease. Easy to retrieve information and documents.

Pros

I like the solid reliability of the Hightail service. I also like the option of requesting delivery receipt.
Professional, reliable, stylish, good useful functionality and an affordable price as a freelance Photographer.
We use it weekly and it is really helpful for confidential files or files where we want to have some receipt they were downloaded by the user. It is especially helpful for legal documents.

Cons

I guess if I had to say anything negative it is that I have not had formal training in using OnBase and could learn more about its newer features (so user error or lack of learning more on my part).
What I don't like about the software is that it is hard to navigate. Getting from different screens can have you lost and unsure of how to get back to your original location.
The only issue I have with OnBase is a minor annoyance.

Cons

That I have to pay to send more than one file. I get it but it is annoying at the same time.
Every other paid FTP program that exists out there (We Transfer, for example) seems to immediately trigger the firewall, which is an aggravating issue.
When the format changed, I had a bit of trouble figuring out how to send files.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features43
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Batch Processing
  • Billing & Invoicing
  • Bulk Uploading
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Content Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Dashboard
  • Data Aggregation and Publishing
  • Deployment Management
  • Discussions / Forums
  • Document Check-in / Check-out
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Electronic Signature
  • Email Management
  • Encryption
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Indexing
  • Integrations Management
  • Invoice Processing
  • Markup Tools
  • Messaging
  • Metadata Extraction
  • Mobile Access
  • Mobile Capture
  • Multi-Campaign
  • Multimedia Support
  • Offline Access
  • Optical Character Recognition
  • Portfolio Management
  • Project Management
  • Reporting/Project Tracking
  • Revision History
  • Risk Management
  • Role-Based Permissions
  • Search/Filter
  • Single Sign On
  • Status Tracking
  • Task Management
  • User Management
  • Version Control
  • Video Streaming
  • Visual Modeling
  • Workflow Configuration
  • Workflow Management
  • Total features40
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Batch Processing
  • Billing & Invoicing
  • Bulk Uploading
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Content Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Dashboard
  • Data Aggregation and Publishing
  • Deployment Management
  • Discussions / Forums
  • Document Check-in / Check-out
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Electronic Signature
  • Email Management
  • Encryption
  • File Management
  • File Recovery
  • File Sharing
  • File Transfer
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Indexing
  • Integrations Management
  • Invoice Processing
  • Markup Tools
  • Messaging
  • Metadata Extraction
  • Mobile Access
  • Mobile Capture
  • Multi-Campaign
  • Multimedia Support
  • Offline Access
  • Optical Character Recognition
  • Portfolio Management
  • Project Management
  • Reporting/Project Tracking
  • Revision History
  • Risk Management
  • Role-Based Permissions
  • Search/Filter
  • Single Sign On
  • Status Tracking
  • Task Management
  • User Management
  • Version Control
  • Video Streaming
  • Visual Modeling
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations7
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations11
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier