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OnBase vs Hightail Comparison

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Overview

Automate & integrate the management and control of documents, business processes & records using one application

OpenText Hightail helps creative and marketing team streamline creative reviews and approvals on visual content.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$12
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(58)

5

4

3

2

1

30

19

7

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

188

53

11

11

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

We use this for much of our document storage needs. In our industry, document storage is very important and as such it is good to have a reliable , industry standard product.
Excellent content manager, excellent as a bpm, you can get the Mix with other systems (dynamics, outlook, your core software) and it woks perfectly.
First of all its a straight forward set up which is very easy to use and i personally happy with its UI. We can back up all the transactions and invoice generated or sale-purchase orders.

Pros

I love the ease of use for me. I'm a freelance Creative Director so it lets me customize content for my different clients per space while keeping in all in one accessible location for me.
Hightail has some really awesome customer service. Other than that, I feel there are other cloud storage and file sharing applications that are more superior.
Ve been using Hightail since day 1. I am very pleased with the quality and the ease of sending documents to customers that are too large to email.

Cons

At times it can be difficult to navigate - and can be rather intimidating without proper training.
When I am importing documents, I am not able to drag and drop multiple files at a time. If I have 10 files to import, then I have to do 10 separate imports for each.
Our business users are screaming to go back to version 13.

Cons

It is difficult to do a search on files having been sent without scrolling down the page. They also used to send out alerts if they had a problem but this has now stopped.
There are occasional problem when clients upload files to Hightail - Uplink. Ve had several clients complain that they aren't able to upload more than 7-8 jpgs at a time.
Lost one file due to the expiration date. Learned to leave my clients a little wiggle room to retrieve.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features1
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Archiving & Retention
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Customizable Branding
  • Drag & Drop Interface
  • File Management
  • File Transfer
  • Forum / Discussion Board
  • Permission Management
  • Role-Based Permissions
  • Search Functionality
  • Single Sign On
  • User Management
  • Version Control
  • Total features20
  • @mentions
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Archiving & Retention
  • Collaborative Review
  • Collaborative Workspace
  • Commenting
  • Customizable Branding
  • Drag & Drop Interface
  • File Management
  • File Transfer
  • Forum / Discussion Board
  • Permission Management
  • Role-Based Permissions
  • Search Functionality
  • Single Sign On
  • User Management
  • Version Control

Integrations

  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations8
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

OnBase vs. Hightail

See how OnBase and Hightail stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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