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OnBase vs Jira Comparison
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Good recommendations?
Overview
Automate & integrate the management and control of documents, business processes & records using one application
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
7.16
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
4.4
14.6K
8K
5.2K
1.1K
144
65
- Value for money
- Ease of use
- Features
- Customer support
97%
would recommend this appPros
First of all its a straight forward set up which is very easy to use and i personally happy with its UI. We can back up all the transactions and invoice generated or sale-purchase orders.
Like how you can store all your files and documents in one spot with ease. Easy to retrieve information and documents.
This software is easy to use and fairly user friendly. I like that the software seems to be very literal.
Pros
The features of Jira are very useful, help track multiple projects with ease. Helps a ton in collaborating with other team members efficiently.
Viraj R.
Data Engineer
Jira is pretty straight forward. Once you get used to how to set up a Jira, and subscribe to notifications it works on auto-pilot helps to get track of complex issues, resolution and monitor progress.
Stoyan A.
Sales Regional Director
Slack integration is super useful and the ability to write JQL and integrating with Google sheet is immensely useful.
Shubham A.
Associate Director
Cons
I guess if I had to say anything negative it is that I have not had formal training in using OnBase and could learn more about its newer features (so user error or lack of learning more on my part).
What I don't like about the software is that it is hard to navigate. Getting from different screens can have you lost and unsure of how to get back to your original location.
The only issue I have with OnBase is a minor annoyance.
Stephen B.
Customer Service Representative
Cons
It has limited number of software integrations. Error notifications can be annoying sometimes.
If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.
Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.
Jenil D.
software developer
Key features
- Total features139
- @mentions
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agile Methodologies
- Alerts/Notifications
- Application Management
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Asset Lifecycle Management
- Assignment Management
- Audio File Management
- Audit Management
- Audit Trail
- Authentication
- Automated Scheduling
- Automatic Backup
- Backlog Management
- Backup and Recovery
- Bar Chart
- Batch Processing
- Billing & Invoicing
- Budgeting/Forecasting
- Bug Tracking
- Bug/Issue Capture
- Build Log
- Business Process Automation
- Calendar Management
- Campaign Management
- Capacity Management
- Change Management
- Charting
- Cloud Backup
- Cloud Computing
- Collaboration Tools
- Collaborative Development
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Compatibility Testing
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Contact Management
- Content Delivery
- Content Library
- Content Management
- Content Publishing Options
- Continuous Delivery
- Contract/License Management
- Custom Development
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Aggregation and Publishing
- Data Capture and Transfer
- Data Connectors
- Data Import/Export
- Data Migration
- Data Modeling
- Data Recovery
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Database Support
- Debugging
- Deployment Management
- Digital Signature
- Document Automation
- Document Capture
- Document Check-in/Check-out
- Document Classification
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Due Date Tracking
- Electronic Forms
- Electronic Signature
- Email Management
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- File Conversion
- File Management
- File Recovery
- File Sharing
- File Transfer
- Filtering
- For Developers
- For IT Project Management
- Forecasting
- Forms Automation
- Forms Management
- Full Text Search
- Gantt/Timeline View
- Goal Management
- Goal Setting/Tracking
- Graphical User Interface
- Graphical Workflow Editor
- HIPAA Compliant
- Idea Management
- Indexing
- Information Governance
- Integrated Development Environment
- Integrations Management
- Interaction Tracking
- Inventory Management
- Invoice Management
- Issue Management
- Issue Scheduling
- Issue Tracking
- Iteration Management
- Kanban Board
- Log Collection
- Marketing Automation
- Marketing Calendar
- Media Planning
- Metadata Extraction
- Metadata Management
- Microsoft Outlook Integration
- Milestone Tracking
- Mobile Access
- Mobile Capture
- Mobile Development
- Mobile Signature Capture
- Monitoring
- Multi-Channel Marketing
- Multi-Language
- Multi-Party Signing
- Multiple Format Support
- Multiple Output Formats
- Multiple Projects
- No-Code
- Offline Access
- Online Time Clock
- Optical Character Recognition
- Percent-Complete Tracking
- Planning Tools
- Portfolio Management
- Predictive Analytics
- Prioritization
- Private Dashboards
- Process Change Tracking
- Process Modeling & Designing
- Process/Workflow Automation
- Product Data Management
- Product Lifecycle Management
- Product Roadmapping
- Productivity Tools
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Public Dashboards
- Purchasing & Receiving
- Quality Assurance
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Recurring Tasks
- Release Management
- Release Planning
- Reminders
- Remote Synchronization
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Review
- Resource Management
- Resource Scheduling
- Revision History
- Risk Management
- Roadmapping
- Role-Based Permissions
- Rules-Based Workflow
- SEO Management
- SSL Security
- Search/Filter
- Secure Data Storage
- Secure Login
- Single Page View
- Single Sign On
- Software Development
- Source Control
- Spend Management
- Sprint Planning
- Stakeholder Defined Attributes
- Status Tracking
- Sub-Task Management
- Supports Scrum
- Surveys & Feedback
- Synchronization Scheduling
- Tagging
- Task Editing
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Collaboration
- Team Management
- Template Management
- Templates
- Text Editing
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timeline Management
- Timesheet Management
- Traceability
- Traditional Methodologies
- Training Management
- Transcripts/Chat History
- Two-Factor Authentication
- Two-Way Synchronization
- User Management
- Utilization Reporting
- Vacation/Leave Tracking
- Vendor Management
- Version Comparison
- Version Control
- Version Rollback
- Visual Modeling
- Visual Workflow Management
- Visualization
- Web App Development
- Web/Mobile App Development
- Widgets
- Workflow Configuration
- Workflow Management
- Total features159
- @mentions
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agile Methodologies
- Alerts/Notifications
- Application Management
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Asset Lifecycle Management
- Assignment Management
- Audio File Management
- Audit Management
- Audit Trail
- Authentication
- Automated Scheduling
- Automatic Backup
- Backlog Management
- Backup and Recovery
- Bar Chart
- Batch Processing
- Billing & Invoicing
- Budgeting/Forecasting
- Bug Tracking
- Bug/Issue Capture
- Build Log
- Business Process Automation
- Calendar Management
- Campaign Management
- Capacity Management
- Change Management
- Charting
- Cloud Backup
- Cloud Computing
- Collaboration Tools
- Collaborative Development
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Compatibility Testing
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Configuration Management
- Contact Management
- Content Delivery
- Content Library
- Content Management
- Content Publishing Options
- Continuous Delivery
- Contract/License Management
- Custom Development
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Aggregation and Publishing
- Data Capture and Transfer
- Data Connectors
- Data Import/Export
- Data Migration
- Data Modeling
- Data Recovery
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Database Support
- Debugging
- Deployment Management
- Digital Signature
- Document Automation
- Document Capture
- Document Check-in/Check-out
- Document Classification
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Drag & Drop
- Due Date Tracking
- Electronic Forms
- Electronic Signature
- Email Management
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- File Conversion
- File Management
- File Recovery
- File Sharing
- File Transfer
- Filtering
- For Developers
- For IT Project Management
- Forecasting
- Forms Automation
- Forms Management
- Full Text Search
- Gantt/Timeline View
- Goal Management
- Goal Setting/Tracking
- Graphical User Interface
- Graphical Workflow Editor
- HIPAA Compliant
- Idea Management
- Indexing
- Information Governance
- Integrated Development Environment
- Integrations Management
- Interaction Tracking
- Inventory Management
- Invoice Management
- Issue Management
- Issue Scheduling
- Issue Tracking
- Iteration Management
- Kanban Board
- Log Collection
- Marketing Automation
- Marketing Calendar
- Media Planning
- Metadata Extraction
- Metadata Management
- Microsoft Outlook Integration
- Milestone Tracking
- Mobile Access
- Mobile Capture
- Mobile Development
- Mobile Signature Capture
- Monitoring
- Multi-Channel Marketing
- Multi-Language
- Multi-Party Signing
- Multiple Format Support
- Multiple Output Formats
- Multiple Projects
- No-Code
- Offline Access
- Online Time Clock
- Optical Character Recognition
- Percent-Complete Tracking
- Planning Tools
- Portfolio Management
- Predictive Analytics
- Prioritization
- Private Dashboards
- Process Change Tracking
- Process Modeling & Designing
- Process/Workflow Automation
- Product Data Management
- Product Lifecycle Management
- Product Roadmapping
- Productivity Tools
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Public Dashboards
- Purchasing & Receiving
- Quality Assurance
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Recurring Tasks
- Release Management
- Release Planning
- Reminders
- Remote Synchronization
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Review
- Resource Management
- Resource Scheduling
- Revision History
- Risk Management
- Roadmapping
- Role-Based Permissions
- Rules-Based Workflow
- SEO Management
- SSL Security
- Search/Filter
- Secure Data Storage
- Secure Login
- Single Page View
- Single Sign On
- Software Development
- Source Control
- Spend Management
- Sprint Planning
- Stakeholder Defined Attributes
- Status Tracking
- Sub-Task Management
- Supports Scrum
- Surveys & Feedback
- Synchronization Scheduling
- Tagging
- Task Editing
- Task Management
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Team Collaboration
- Team Management
- Template Management
- Templates
- Text Editing
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timeline Management
- Timesheet Management
- Traceability
- Traditional Methodologies
- Training Management
- Transcripts/Chat History
- Two-Factor Authentication
- Two-Way Synchronization
- User Management
- Utilization Reporting
- Vacation/Leave Tracking
- Vendor Management
- Version Comparison
- Version Control
- Version Rollback
- Visual Modeling
- Visual Workflow Management
- Visualization
- Web App Development
- Web/Mobile App Development
- Widgets
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations19
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations1164
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
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