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OnBase vs MobileServe Comparison

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Overview

Category Leaders

Automate & integrate the management and control of documents, business processes & records using one application

Category Leaders

MobileServe is a volunteer management software designed to help businesses, schools, colleges, & nonprofits track, manage,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$25000
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$500/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(59)

5

4

3

2

1

30

20

7

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

90

84

15

5

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

We use this for much of our document storage needs. In our industry, document storage is very important and as such it is good to have a reliable , industry standard product.
Excellent content manager, excellent as a bpm, you can get the Mix with other systems (dynamics, outlook, your core software) and it woks perfectly.
First of all its a straight forward set up which is very easy to use and i personally happy with its UI. We can back up all the transactions and invoice generated or sale-purchase orders.

Pros

I really love the concept of MobileServe--that students are the responsible agents for tabulating their hours, and that it is easy for their supervisors to approve the time.
This software is user-friendly for our clientele and can be tailored to the needs of our specific organization. The customer service we have received has been outstanding.
I like the ease of use of the MobileServe App on our students iPad's and the customization abilities as a MobileServe administrator on the back-end.

Cons

At times it can be difficult to navigate - and can be rather intimidating without proper training.
When I am importing documents, I am not able to drag and drop multiple files at a time. If I have 10 files to import, then I have to do 10 separate imports for each.
Our business users are screaming to go back to version 13.

Cons

The only problem is that there are too many students submitting incomplete records and thinking that they're done with their part of it when they're not.
Students needed little assistance with their accounts and there was little to no frustration expressed by students when using MobileServe.
I have had many troubles with students not entering all the information such as category, supervisor names, supervisor's email, etc.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features50
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alumni Management
  • Approval Process Control
  • Archiving & Retention
  • Attendance Tracking
  • Batch Processing
  • Billing & Invoicing
  • Business Process Automation
  • Calendar Management
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Contract/License Management
  • Customizable Dashboard
  • Customizable Reports
  • Data Aggregation and Publishing
  • Data Import/Export
  • Deployment Management
  • Document Check-in / Check-out
  • Document Classification
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Event Management
  • File Recovery
  • File Sharing
  • Financial Aid Management
  • Forms Management
  • Full Text Search
  • Gamification
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Indexing
  • Integrations Management
  • Invoice Processing
  • Medical History Records
  • Member Directory
  • Membership Management
  • Metadata Extraction
  • Mobile Access
  • Mobile Capture
  • Offline Access
  • Optical Character Recognition
  • Patient Management
  • Patient Records Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recognition Management
  • Records Management
  • Registration Management
  • Revision History
  • Risk Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Student Information/Records
  • Task Management
  • User Management
  • Vendor Management
  • Version Control
  • Visual Modeling
  • Volunteer Management
  • Workflow Configuration
  • Workflow Management
  • Total features24
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alumni Management
  • Approval Process Control
  • Archiving & Retention
  • Attendance Tracking
  • Batch Processing
  • Billing & Invoicing
  • Business Process Automation
  • Calendar Management
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Contract/License Management
  • Customizable Dashboard
  • Customizable Reports
  • Data Aggregation and Publishing
  • Data Import/Export
  • Deployment Management
  • Document Check-in / Check-out
  • Document Classification
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Event Management
  • File Recovery
  • File Sharing
  • Financial Aid Management
  • Forms Management
  • Full Text Search
  • Gamification
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Indexing
  • Integrations Management
  • Invoice Processing
  • Medical History Records
  • Member Directory
  • Membership Management
  • Metadata Extraction
  • Mobile Access
  • Mobile Capture
  • Offline Access
  • Optical Character Recognition
  • Patient Management
  • Patient Records Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recognition Management
  • Records Management
  • Registration Management
  • Revision History
  • Risk Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Student Information/Records
  • Task Management
  • User Management
  • Vendor Management
  • Version Control
  • Visual Modeling
  • Volunteer Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

OnBase vs. MobileServe

See how OnBase and MobileServe stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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