OnBase Pricing Plan & Cost Guide

OnBase

Enterprise content management solution

4.29/5 (58 reviews)

OnBase Pricing

Starting from: $25000.00

Please contact OnBase for pricing information

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OnBase Pricing Reviews

Pros
  • Excellent content manager, excellent as a bpm, you can get the Mix with other systems (dynamics, outlook, your core software) and it woks perfectly.Verified ReviewerRead the full review
  • We use this for much of our document storage needs. In our industry, document storage is very important and as such it is good to have a reliable , industry standard product.Mark B.Read the full review
  • First of all its a straight forward set up which is very easy to use and i personally happy with its UI. We can back up all the transactions and invoice generated or sale-purchase orders.Verified ReviewerRead the full review
Cons
  • At times it can be difficult to navigate - and can be rather intimidating without proper training.Verified ReviewerRead the full review
  • When I am importing documents, I am not able to drag and drop multiple files at a time. If I have 10 files to import, then I have to do 10 separate imports for each.Stephen B.Read the full review
  • Our business users are screaming to go back to version 13.Randy Z.Read the full review
98%
recommended this to a friend or a colleague

9 reviewers had the following to say about OnBase's pricing:

Ted X.

This is the best document management solution.

Used daily for less than 6 months
Reviewed 2018-05-24
Review Source: Capterra

Pros
This product has lots of features and functionalities. My favorite modules are: 1. Workflow. We can use this module to streamline our document distribution process. 2. Document Import Process. We can use this module to do bulk import.

Cons
The product is somewhat expensive. You need to purchase individual modules if you need more functionalities. The training classes are not cheap either.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Onbase is extremely versatile, but it takes time to learn the software and what it is capable of.

Used daily for 2+ years
Reviewed 2018-02-01
Review Source: Capterra

I use Onbase daily for my job, so I see benefits in streamlining and automating process through workflow which save me thousands of hours a year.

Pros
It's unique, extremely versatile, and has thousands of integration's. It's extremely useful for a lot of different purposes. Specifically I've used this for document management. It has numerous options for user administration, which is helpful. There are modules for just about everything you can think of, and most are well-made and do their job.

Cons
There is a steep learning curve to Onbase. The software licensing is not always cheap or ideal, and sometimes you can hit a brick wall due to unforeseen issues. Someone with a deep understanding of the software is an invaluable asset to any implementation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Deb W.

Solid content management software

Used daily for less than 6 months
Reviewed 2019-12-12
Review Source: Capterra

OnBase serves a great value as a way to store documents for my organization.

Pros
OnBase is straightforward. The learning curve is not steep. It's easy to find content you've uploaded. There are a lot of customization options.

Cons
I use this software daily, and about once every 15 days it just does not let me upload documents. Fortunately, I can wait a day and then it works again usually, but I can't count on it to be 100% reliable.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Anonymous

The Ferrari of content management

Used daily for 2+ years
Reviewed 2018-09-18
Review Source: Capterra

Pros
Excellent content manager, excellent as a bpm, you can get the Mix with other systems (dynamics, outlook, your core software) and it woks perfectly

Cons
It’s expensive! But every cents worth it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Brian F.

Reliable customer tracking software

Used weekly for 2+ years
Reviewed 2019-03-20
Review Source: Capterra

The support at Hyland is great and they can find workarounds for all issues.

Pros
Onbase is a front end for a database system that can track customers in unique industries where other software does not meet customer needs. The software interface is reliable and easy to navigate. Best of all it is highly customizable. Reporting off of the database tables can be tricky as they are not named logically but by codes/numbers.

Cons
Licensing per user is a expensive. Frequent updates/service patches that require vendor support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

My Accounting Partner

Used weekly for 6-12 months
Reviewed 2018-09-27
Review Source: Capterra

Pros
First of all its a straight forward set up which is very easy to use and i personally happy with its UI. We can back up all the transactions and invoice generated or sale-purchase orders. Electronic documentation is done with this software.

Cons
I just say its very expensive but worth for every single pie. And good things are always worthy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Easy to pick up and learn!

Used monthly for 2+ years
Reviewed 2019-03-26
Review Source: Capterra

Extremely user friendly and easy to work with. We have been able to run with PowerBI without having to do extensive training, and has boosted our productivity and analytics insights

Pros
There are tons of connectors and interoperability features. That plus the fact the system is so easy to use!

Cons
It does come with a cost that could be hard to swallow for some, but it is so worth it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Chuck S.

Support needs training.

Used weekly for 2+ years
Reviewed 2017-08-15
Review Source: Capterra

Great for document control.

Pros
Handles documents great. You can see logs and checkout of documents of who used the documents. Handles this very good.

Cons
Workflow is an add on that is expensive and you have to buy everything as an add on and it's always in the 1000's plus 20% yearly fee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Anonymous

Best ECM software on the market with great workflow capability

Used daily for 2+ years
Reviewed 2017-12-13
Review Source: Capterra

Drastically improved workflow processes and document management/retention.

Pros
Best workflow engine I have ever seen, allows point and click configurable workflows with almost no need for custom scripting (though that is an option). The way it organizes document types is the best I have seen and has a LOT of capabilities for integrating with other line of business systems. The interface is very modern looking as long as you are using the desktop Unity Client or the Web based client. They also offer mobile applications that work very well.

Cons
Though the scanning features are very good and getting better the forms recognition still isn't as good as most dedicated scanning applications. Also the cost of OnBase tends to be higher than many others but I do find that you get what you pay for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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