Oneserve Features

Oneserve

Field service management optimized for mobile workforces

4.57/5 (7 reviews)

Competitor Feature Comparison

Accounting Integration
Alerts/Notifications
Appointment Management
Appointment Scheduling
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Billing & Invoicing
Budgeting/Forecasting
Calendar Management
Collaboration Tools
Commercial Properties
Contact Database
Contract/License Management
Contractor Management
Cost Estimating
Customer Database
Customizable Forms
Customizable Reports
Dispatch Management
Electronic Signature
Employee Database
Employee Scheduling
Employee Time Tracking
Estimating
File Storage
Financial Analysis
GPS
Historical Reporting
Inventory Control
Inventory Management
Job Management
Key & Lock Management
Labor Forecasting
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile Alerts
Monitoring
Online Time Clock
Payment Collection in the Field
Performance Management
Planning Tools
Preventive Maintenance
Process Control
Project Estimating
Project Planning
Purchasing & Receiving
Quotes/Estimates
Real Time Analytics
Real-time Updates
Reporting/Analytics
Residential Properties
Resource Allocation & Planning
Resource Management
Routing
Scheduling
Service History
Survey/Poll Management
Surveys & Feedback
Task Planning
Task Scheduling
Team Calendars
Technician Management
User Management
Variable Workforce
Warranty Tracking
Work History
Work Order Management
Workflow Management
Learn moreCompare App
Accounting Integration
Alerts/Notifications
Appointment Management
Appointment Scheduling
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Billing & Invoicing
Budgeting/Forecasting
Calendar Management
Collaboration Tools
Commercial Properties
Contact Database
Contract/License Management
Contractor Management
Cost Estimating
Customer Database
Customizable Forms
Customizable Reports
Dispatch Management
Electronic Signature
Employee Database
Employee Scheduling
Employee Time Tracking
Estimating
File Storage
Financial Analysis
GPS
Historical Reporting
Inventory Control
Inventory Management
Job Management
Key & Lock Management
Labor Forecasting
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile Alerts
Monitoring
Online Time Clock
Payment Collection in the Field
Performance Management
Planning Tools
Preventive Maintenance
Process Control
Project Estimating
Project Planning
Purchasing & Receiving
Quotes/Estimates
Real Time Analytics
Real-time Updates
Reporting/Analytics
Residential Properties
Resource Allocation & Planning
Resource Management
Routing
Scheduling
Service History
Survey/Poll Management
Surveys & Feedback
Task Planning
Task Scheduling
Team Calendars
Technician Management
User Management
Variable Workforce
Warranty Tracking
Work History
Work Order Management
Workflow Management
Visit WebsiteCompare App
Accounting Integration
Alerts/Notifications
Appointment Management
Appointment Scheduling
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Billing & Invoicing
Budgeting/Forecasting
Calendar Management
Collaboration Tools
Commercial Properties
Contact Database
Contract/License Management
Contractor Management
Cost Estimating
Customer Database
Customizable Forms
Customizable Reports
Dispatch Management
Electronic Signature
Employee Database
Employee Scheduling
Employee Time Tracking
Estimating
File Storage
Financial Analysis
GPS
Historical Reporting
Inventory Control
Inventory Management
Job Management
Key & Lock Management
Labor Forecasting
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile Alerts
Monitoring
Online Time Clock
Payment Collection in the Field
Performance Management
Planning Tools
Preventive Maintenance
Process Control
Project Estimating
Project Planning
Purchasing & Receiving
Quotes/Estimates
Real Time Analytics
Real-time Updates
Reporting/Analytics
Residential Properties
Resource Allocation & Planning
Resource Management
Routing
Scheduling
Service History
Survey/Poll Management
Surveys & Feedback
Task Planning
Task Scheduling
Team Calendars
Technician Management
User Management
Variable Workforce
Warranty Tracking
Work History
Work Order Management
Workflow Management
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Mobile apps

iOS App


0 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Oneserve Feature Reviews

7 reviewers had the following to say about Oneserve's features:

Chris A.

The software is intuitive to use and allows for customer configuration the product has a good road m

2015-08-19

IT support is responsive and quick Management team are responsive and inclusive

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Facilities Services company, 11-50 employees)

Very professional management system.

2018-03-05

Pros

Our turnaround in quotations has increased significantly and modernised the companies management structure.

Cons

The only thing I would flag is when buying the software we initially was told we would have access to a client portal, however when we come to implement this early part of this year we have been quoted a charge for this so we are making do for now but something we definitely want to invest into.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Oneserve


Hello,


Thank you very much for your review of Oneserve and sharing your experience with others here on Capterra. To hear that we modernised the companies management structure, you have seen an increase in quotations and we were one of the best investments to you is exactly what we aim to help our client partners achieve!

I understand you are now using the client portal so we hope this is working well for you now too.

Thank You again for your review!


Kind Regards,
The Oneserve Team

Read more
Alex W.

Good operational product which is easy for all to use

2015-08-21

The Standard reporting suite is lacking but information can be obtained through exports from searches or add on reporting package but this comes at additional cost.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
David M.

Oneserve Scheduling and Appointment System for In House Repairs Team

2015-08-10

We are currently working with Oneserve to expand the system in support of other activities currently undertaken by the repairs operatives.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Liam H.

Intuative and clear.

2015-08-20

As we have a number of clients we would much prefer loading jobs under a client then work stream for that client rather than simply on a work stream this would traceability and capturing performance data for client rather than work streams.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Frank Y.

The excellent management system in the world.

2021-07-14

It is exceptional and it comes with a lot of features which are easy to use and customize.

Pros

The exceptional future proofs the solution within the organization. Very simple for every user to use and customize.

Cons

We couldn't have access to the client portal after our team bought the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adrian P.

VG! Does what it says on the tin.

2018-03-15

Pros

Ease of use and easy to implement.

Cons

If I was pushed the only gripe would be the cost of the interface to Xero, our finance solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Oneserve


Hello Adrian,


Thank you very much for your review of Oneserve. It is great to hear that our software is easy to use and its expandability will mean we fit with your businesses future needs. Both are so important to us.


Kind Regards,
The Oneserve Team

Read more