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Intelligent automation & real-time reporting for any process

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Onspring Pricing

Pricing overview

Value for money rating

4.8

/5

76

Price starts from

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Pricing details

ENTERPRISE: Contact Onspring for pricing information.

What users say

Overall, great experience with the tool and good return on investment.
The licensing model is simple and straightforward that allows for post-deployment flexibility and growth.

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Reviewers who mentioned pricing said:

AF
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Aaron F.

Insurance, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best in Flexibility and Use Case Solutions

Reviewed 10 months ago

Great service, cost, self administration, learning, community, complete package.

Pros

It met us where we are in our maturity and is scalable as we grow and add use cases.

Cons

Great improvements in visualizations, still growing there.

Vendor response

Thank you for leaving this review of your Onspring experience, Aaron. Glad to see the value you're experiencing.

MS
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Michael S.

Hospital & Health Care, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Issues Governance

Reviewed 10 months ago

It's great for implementing with multiple teams and products.

Pros

The low code/no code interface makes customization easy.

Cons

the save record is hardcoded to the top of the record.

Vendor response

Michael - Thank you for taking the time to leave a review on your Onspring experience. we appreciate the feedback and input.

ME
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Michael E.

Retail, 5,001-10,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Low cost and just works.

Reviewed 6 years ago
Pros

Ease of configuring the product to your needs. Once you get the hang of how it works you can start using Onspring for the majority of your processes.

Cons

The reporting could be improved - there isn't an efficient way to create a report from a dashboard. Also, I wish we could replace the Onspring logo on the reports with our own logo.

JB
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James B.

Food & Beverages, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly customizable BPA and GRC tool

Reviewed 2 years ago

I brought Onspring to three companies to help me start NIST CSF, RMF, and SCRM and NIST privacy programs from scratch. At one company, I used it to satisfy GDPR data requests. This platform, for me, is the best balance of customization and built-in capability.

Pros

The Onspring user interface is remarkably easy to intuit. The admin interface is also easy to navigate. Built-in apps require little customization. Original functionality is straightforward to design. Security controls (including retention) is perfect. Most importantly, the distance between licensing it and using it is very short, depending on your use case. For traditional GRC functions, you can get started almost as soon as your tenant is provisioned.

Cons

I feel that there is more "measurement" than "metrics" DEFAULT capability in Onspring. For instance, it can count the number of incidents you have each month, but it can't easily give you a single trending value (thumbs up or thumbs down, for instance) based on those measurements. The process to add values to lists is cumbersome when needing to add large amounts of data.

Vendor response

James - We truly appreciate you taking the time to leave this thorough review of Onspring. And thank you for providing the input on the measurement vs. metrics. Our Product team is working on a direction to incorporate more robust business intelligence methods into our platform, so I'll keep you posted on what shakes out of this discovery and development plan.

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Michael M.

Financial Services, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Straightforward and flexible

Reviewed 3 years ago
Pros

The licensing model is simple and straightforward that allows for post-deployment flexibility and growth. This is very valuable in the SaaS space, as it becomes increasingly more complex. It comes with a lot of functionality built out of the box, but can be reshaped to fit most processes you can think up. The education and support from the OnSpring team is outstanding. They are truly partnered in understanding your problem and helping you build a solution to meet it. It's very easy to learn and use. Within a week of purchasing we were able to launch simple processes in the platform and realize immediate value. This was instrumental in gaining executive buy-in with the product, as most are burnt out on 6-12 month implementations before realizing an ROI.

Cons

It misses some of the logic functions you see in more advanced platforms. The licensing approach can be a double-edged sword as you can't allow for read-only access without utilizing a full license. Feature releases are done roughly quarterly, which means there is a significant delay between when feature need is realized and when it's delivered. Lacks the functionality to build a public facing user portal. They use surveys to accomplish this, but they are unwieldy since the URL changes every time you update the survey.

Vendor response

Michael - Thank you for taking the time to post such a thorough review of Onspring. We take pride in our ability to fully deliver on customer needs and use cases. We also appreciate you providing input on functionality we could improve upon; this is invaluable to our product team, which is constantly looking for additional ways to add value and improve your experience.

JJ
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Julie J.

Furniture, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Onspring delivers versatility, flexibility and tons of Business Solutions!

Reviewed 3 years ago

We replaced our Audit Software for a great cost reduction, administration resource reduction and complexity reduction. We streamlined our Audit process within Onspring very quickly, start to finish, easily within 3 months so we could cancel our old license/agreement. we are very happy with it, and we know we can expand on this to include more when we are ready.

Pros

It was far less expensive and complicated than our previous Audit Planning & Tracking software! It cut out probably 10-20 hours a week of Administration effort! I love that it is Compliance Tracker, an Audit software, an Issues and Incident manager, a GRC tool, A vendor and contract management tool and MORE....you can have them help you, as much, or as little as you want.

Cons

If you understand coding and HTML, it helps you help yourself; but the Onspring family is also there to help.

Vendor response

Thank you so much for taking the time to write about your experience using Onspring. And I truly appreciate the quantification of how we've helped your team and organization - it's always great to see measurable results with our customers.

TM
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Teddy M.

Transportation/Trucking/Railroad, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Using Onspring

Reviewed 3 years ago

We have all of our material processes in Onspring. It provides management with a single dashboard for visibility.

Pros

Ease of configuration; very low learning curve, end user adaptability; help section

Cons

There is not anything that I dislike about Onspring. If possible, I would use it for personal items as well.

Vendor response

Thanks for sharing your feedback with others! We really appreciate you taking the time to let others know about your experience using Onspring.

JA
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Jennifer A.

Nonprofit Organization Management, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Highly Recommend Onspring

Reviewed 4 months ago

Overall, Onspring is a great platform - from my prior experience and in my opinion, it outranks Archer. Since our company is only able to use a subset of what the platform was built for and what Onspring offers, it has been difficult to justify the cost for our purposes.

Pros

The ease of use is off the charts and the automated dashboards are visually effective when communicating to internal and external partners. In addition, Onspring offers a robust training program, free Friday tutorial videos, and have wonderful customer service.

Cons

For small companies, the cost to help customize your instance or provide ad hoc tech support (10 hours or less) is prohibitive when the annual platform itself is already up there with the competition.

RM
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Ross M.

Utilities, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Onspring Value

Reviewed 2 years ago

I've found Onspring very ease to use & deploy. It brings value to all business areas, and helps bring different areas of a company together. The customer support is excellent and they continue to evolve and add new features / solutions.

Pros

Easy to deploy, customize, & scale. Excellent customer service with everyone trying to understand your needs, and how to deliver value.

Cons

Nothing major as Onspring has easily met and exceeded our expectations.

Vendor response

Thank you for posting a review of your experience with Onspring, Ross. We are glad we are meeting your expectations and helping you find ways to add value across your organization.

MM
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Meredith M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Onspring is extremely versatile and easy to configure to your workflow

Reviewed 6 years ago
Pros

The Onspring Platform allows companies to customize the software interface screens, process flow and reporting to their requirements without months of expensive custom development.

Cons

The Platform is extremely flexible and if companies do not have a defined process, then the software will not optimize the process that should be implemented.

MS
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Mary S.

Building Materials, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool-agile, intuitive, effective. Customer service exceeds expectations - quick response time.

Reviewed 6 years ago

Process discipline, automation, dashboards, consistency.

Pros

Flexibility, ease of use, intuitive, configuration changes are easy, dashboards can be customized for each user, exceptional customer service, reasonable cost.

Cons

No cons were added to this review

CL
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Chris L.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very easy to use and after comparing to competitors, Onspring is the best value for the money!

Reviewed 6 years ago

Ease of use, easily and highly configurable to the business needs and great value.

Pros

As a first time Administrator of a SaaS, I have found it exceptionally easy to not only use but to configure! In rare instances that I find something difficult to navigate the Customer Support Staff responds in minutes. I've never waited more than an hour for assistance.

Cons

No cons were added to this review

BK
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Bjorn K.

Financial Services, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Working with Chris and Jason was a great experience. Customer support is superb!!!

Reviewed 7 years ago

Our vendor management program works a lot better with having this software.

Pros

Contract alerts, reporting and dashboard are amazing. The functionality were exceptionally better than other software's that we demoed. I highly recommend the software for any organization working on a budget.

Cons

It's not as robust as Archer but again Archer is not on our current price range. The software performed better than I expected.