OnTime 360 Features

OnTime 360

Cloud-based dispatch and courier solution

4.08/5 (24 reviews)

OnTime 360 Feature Summary

  • Customer and address search
  • Customer order histories
  • Workflow designer
  • Event-driven notifications
  • Data import from Excel and CSV files
  • GPS support
  • Barcode scanning support
  • Mapping and route planning
  • Custom billing cycles
  • Invoice generation
  • Multiple order management
  • Digital signature capture
  • Shipping label printing
  • Customer web portal
  • Real-time order tracking & tracing
  • Dynamic price recalculation
  • System activity logging
  • Automatic data synchronization
  • QuickBooks integration
  • Open API

Operations Management Feature Comparison

Most popular features of all Operations Management apps

API (395 other apps)
Activity Dashboard (277 other apps)
Activity Tracking (171 other apps)
Audit Trail (152 other apps)
Auditing (234 other apps)
Automatic Notifications (285 other apps)
Compliance Management (175 other apps)
Custom Fields (163 other apps)
Customizable Reporting (222 other apps)
Data Import/Export (222 other apps)
Document Storage (169 other apps)
Inventory Management (186 other apps)
Inventory Tracking (183 other apps)
Invoice Management (164 other apps)
Monitoring (174 other apps)
Multi-Location (155 other apps)
Real Time Data (196 other apps)
Reporting & Statistics (191 other apps)
Third Party Integration (194 other apps)
Workflow Management (191 other apps)

Competitor Feature Comparison

OnTime 360 Feature Reviews

20 reviewers had the following to say about OnTime 360's features:

Tahiris De Luna

Survey For OnTime

2016-07-05

However, there are some features missing-such as a 'Contact' field in the Tracking view and emailing invoices in bulk instead of one by one-that can make this program more user friendly.

Pros

I like how easy OnTime allows us to create and generate reports for our clients and internal use.

Cons

Cannot email invoices in bulk. 5.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering OnTime 360

OnTime is great but just needs to make some adjustments that will make it easier and more user friendly. Also, I wish companies were updated about the suggestions they make. As to whether they will be implemented or not.

Source: Capterra
Helpful?   Yes   No
Read more
Douglas Griffin

This could easily be the best dispatch software out there, but it is falling behind the technology

2017-05-22

Pros

Love the advance search feature, we can find anything any time. Easy to set up custom options.

Cons

Should have GPS tracking by now and able to record arrival and departure times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Martinez

The best in transportation management software!

2009-10-30

With the OnTime System you will have an effective way to manage vehicles, users, locations, price sets, billing, and more.

Pros

Integrated GPS tracking with the mobile application.

Cons

In order to take advantage of the additional mobile capabilities, you may need to invest in a Windows Mobile platform enabled device.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michel Charlebois

On Time is WELL worth it

2016-09-27

The ease of the API process as well as the overall easy to use solution is well worth considering On Time for your needs

Pros

API, Support group, easy to use

Cons

Better invoicing capabilities (might be me not investing enough time researching that feature though)

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Simon Fruen

Same Day Courier in Metro Manila

2016-06-24

Integration is a major problem, the API is restrictive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Malinda Hall

After 5 months of trying to get this system functioning we had to abandon it

2018-02-27

Pros

You can customize a lot of features, and import data to OnTime360, which can be helpful but also messy, requiring time to clean up what is imported.

Cons

OnTime360 IS NOT completely mobile. If you are a fast paced small business and your dispatchers are not always at a windows computer 24hrs a day good luck!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Vesigo Studios


We are sorry to see that you have chosen to close your OnTime 360 account.

Many of our customers agree that our price quotes feature, Customer Web Portal, new Mobile Applications for drivers, and flexible pricing are among our many great features.

Our unlimited in-house Customer Service is included free of charge to our customers using all OnTime subscription levels. Many of our customer's suggestions have been included in recent updates to our software. Of course, as with any new software system, there is a learning curve and we welcome our customers to call or email us at their convenience.

We understand that, despite our continual efforts, some of the difficulties you were having could not be resolved to your satisfaction. Please note that a partial refund was provided. As always, we strive to take our customers recommendations and constructive criticism into consideration and continually work to improve. We appreciate you taking time to give us your feedback.

Read more
Brian Patete

Excellent Software

2016-09-20

I like OnTime 360 a lot. My favorite thing about the software is the ability to dispatch from anywhere in the country.

Cons

The amount of flexibility in modifying the reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Dianne Cogdell

Overall Great Software

2017-03-24

Love the tracking page!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie Graham

Satisfied with Ontime 360

2016-09-22

We like being able to print BOLS and send invoices through 1 system.

Cons

Not being able to use the search bar in the Billing screen

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris McCormick

Really great delivery software!

2016-09-22

OnTime 360 is a really great product and has worked really well for us. We especially like the constant updates and improvements.

Pros

OnTime's billing features are really simple and easy to use.

Cons

Search fields for billing could be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering OnTime 360

It's a really great product and has worked really well for us. We especially like the constant updates and improvements.

Source: Capterra
Helpful?   Yes   No
Read more
Zach Woody

Long time customer

2014-05-23

The system is amazingly flexible, especially in the area of building customized price sets and notifications. We've set up all kinds of notification systems and close to 100 different price sets to accommodate our customers over the years.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michel Charlebois

On Time Review

2014-12-18

I wish we could invoice by time Being able not to see the pricing on the E POD on the web site Client being able to edit their orders until it is assigned Being able to attach a picture upon closing an order by a driver

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jasmine Johnson

Affordable Product with upcoming technology

2016-06-17

The customer support is amazing!!! Learning the software can be challenging but, with their great support and training tools we've been able to run smoothly.

Pros

The interface is user friendly.

Cons

There seems to be some fine details that are necessary that can be simply added. Especially with the link email for POD that are sent to customers it doesn't give the ability to reference the customers HAWB.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Doug Creighton

Ontime Management fills our needs

2014-12-09

Ontime is the best program we could find to fill our niche , allow us to operate our systems with full optics and allow custom made "hook-ups" to our other software that we are allowed to run in conjunction.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Wholesale company, 501-1000 employees)

OnTime 360 is useful, but cluttered with unnecessary features and functions

2017-10-09

I was able to schedule, route, and dispatch my couriers all with a couple of keystrokes. However, I had to sift through quite a lot of feckless waste meant to carry out tasks that my company does not undertake to get there.

Pros

OnTime 360 has everything I need for effectively managing, scheduling, and dispatching my couriers. The ability to access all necessary functions in off-line mode is a huge plus.

Cons

Those extra features, although extremely valuable to some people, are totally useless to me, and I don't want to pay a premium price for features I will never use. The interface would be a lot more efficient and nuser friendly if my work space only included the functions and features I need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Lyric Ray

Simple Courier Software

2016-09-22

OnTime software is easy to use and learn and absolutely worth the money.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dolores Perez

Friendly Support and Responsive Software

2016-09-21

I really like how quick and easy it is to place orders in OnTime 360 and how quickly drivers receive delivery information.

Pros

Great customer support!

Cons

Advanced search and quick views initial adjustments can be difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Cameron Berg

Best of the Bunch

2016-04-10

Over the past few months I have looked at many software packages and have put a great deal of time and effort into researching what is the best option for my, admittedly, very small business.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chris McCormick

We could not live without it!!

2015-03-26

Our drivers and our dispatch all find it very easy to use.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mani Rampersaud

Confidence To Deliver

2014-12-22

If you are wondering whether or not to employ the services of On Time 360, then let me stop you right now and invite you to jump right in and start using this wonderful software which will help you infinitely.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more