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OptimoRoute
5
177
4
70
3
11
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get routes that just work
Table of Contents
OptimoRoute - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
OptimoRoute overview
Based on 259 verified user reviews
What is OptimoRoute?
OptimoRoute is a route planning program with key features that include route optimization, mobile access, scheduling, delivery tracking, live driver tracking, and more.
Who uses OptimoRoute?
By industry, OptimoRoute reviewers are most commonly professionals in food & beverages (16%). The most frequent use case for OptimoRoute cited by reviewers is route planning (82% of reviewers).
What do users say about OptimoRoute pricing?
Most users consider OptimoRoute’s pricing fair and affordable, especially for small businesses, and they indicate the software delivers strong value through cost savings. Some users report advanced features require higher-tier plans, and some reviewers feel price increases impact affordability for smaller teams.
OptimoRoute’s user interface
OptimoRoute review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about OptimoRoute?
Users say OptimoRoute streamlines route planning, delivery management, and scheduling, saving significant time and reducing operational costs. They find the platform intuitive, with flexible options for managing multiple drivers, tracking deliveries, and adjusting schedules. Most report improved efficiency and appreciate ongoing feature updates, reliable performance, and robust reporting tools. They highlight excellent customer support and value for money, though some mention pricing can be high for small teams.
They feel the user interface is generally user-friendly, but note occasional complexity and wish for more mobile admin features. Some mention minor glitches, limited customization, and desire for deeper integrations, but find these issues manageable.
Select to learn more
Who uses OptimoRoute?
Based on 259 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
OptimoRoute's key features
Most critical features, based on insights from OptimoRoute users:
All OptimoRoute features
Features rating:
OptimoRoute alternatives
OptimoRoute
Starting from
35.1
/user
Per month
Jobber
Starting from
39
Per month
Samsara
Starting from
No pricing info
Route4Me
Starting from
No pricing info
OptimoRoute pricing
Pricing plans
Pricing details:
Custom
No pricing info
Features included:
- Analytics
- Customer Feedback
- Export to Excel
- Garmin & More
- Live Tracking
- Mobile App for Drivers
- Multi-Day Long-Haul Routes and Live ETA & Breadcrumbs
- Pickup and Delivery
- Plan as Often as You Like
- Proof of Delivery
- Realtime Order Tracking
- Route History
- Thousands of Orders at Once
- Upgrades Included
- Web Service API
- Weekly Planning
- Commercial Routing
- Commercial Navigation
User opinions about OptimoRoute price and value
Value for money rating:
To see what individual users think of OptimoRoute's price and value, check out the review snippets below.
Matej R.
Owner
vumani t.
technical support engineer
OptimoRoute integrations (6)
Integrations rated by users
We looked at 259 user reviews to identify which products are mentioned as OptimoRoute integrations and how users feel about them.
Integration rating: 4.8 (5)
“Shopify integration is critical for our current store because fulfillment needs to be fast, accurate, and reliable. My experience with ShipStation by that point was already frustrating, and I ultimately moved away from it instead of trusting it as ou”
Jonathan S.
Founder
Integration rating: 5.0 (2)
“To help us see when kids are registered in our project management software”
“It connects fine but has lots of issues.”
Emma E.
Artistic Director
Integration rating: 4.5 (2)
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
“Wix was our ecommerce platform when we first used PayPal, so the integration was critical. PayPal gave customers another trusted checkout option, which was useful, but the merchant-side setup was frustrating. Even though our store was already establi”
“The Wix integration was important because it was our ecommerce platform at the time, so order import, label creation, and fulfillment depended on that connection working. ShipStation did pull in orders, but the overall workflow still had enough issue”
Jonathan S.
Founder
Integration rating: 5.0 (1)
OptimoRoute customer support
What do users say about OptimoRoute customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of OptimoRoute customer support.
Widespread user sentiment highlights OptimoRoute's customer support as fast, clear, and highly effective in resolving issues.
A fair number of users appreciate the proactive outreach and willingness of support staff to offer assistance without being prompted.
Multiple users note that support is available even during weekends and consistently provides actionable, helpful solutions.
Support options
Training options
To see what individual users say about OptimoRoute's customer support, check out the review snippets below.
“The customer service is excellent and since we began using Optimo Route, we have a considerable improvement in our deliveries of product.”
Maria F.
Operations Manager
“Optimo Route customer service is a pleasure to work with, listens, comes with workable solultions for my specific situation.”
Raymond L.
Owner
OptimoRoute FAQs
Q. What is OptimoRoute used for?
OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that flex to your unique needs and workflows. Use what you want. Ignore everything else. Scale-up, scale down, try new features as your business grows. OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or tablet. Easily access schedules, navigate while on the road, and track location and job completion. Your field team can capture relevant information seamlessly in the app, such as signatures or photos for proof of delivery or notes about service details. Customers appreciate seeing their technician or driver's status, and everyone loves that text saying the job is done. OptimoRoute customers reduce time spent planning routes by up to 80% and cut fuel and driving expenses by 20%. Because OptimoRoute leverages genuine travel times and actual geographic distances, route plans really do meet the generated schedules. This not only inspires confidence in the accuracy of implied time and cost savings, but also that services will more than meet client or customer expectations. OptimoRoute delivers top-notch customer service, and their team is easily reached by email or phone if you have questions or want a walkthrough of the software's features and tricks. It's easy to get started with a 30-day free trial and scalable Starter, Business, and Enterprise pricing.
Q. Does OptimoRoute support mobile devices?
OptimoRoute supports the following devices:
iPad, Android, iPhone
Q. What level of support does OptimoRoute offer?
OptimoRoute offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep)
