Orderbot Features

Orderbot

A SaaS solution serving B2B eCommerce and order management

3.4/5 (25 reviews)

Competitor Feature Comparison

3PL Management
API
Accounting
Accounting Integration
Alerts/Notifications
Backorder Management
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Cataloging/Categorization
Channel Management
Check-in/Check-out
Contact Database
Contract Pricing
Cost Tracking
Customer Database
Customer History
Customizable Reports
Cycle Count
Data Import/Export
Data Synchronization
ERP
Electronic Payments
Forecasting
IT Asset Tracking
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Item Management
Kitting
List Management
Marketplace Integration
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Currency
Multi-Location
Multi-Store
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Point of Sale (POS)
Product Identification
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real Time Data
Real Time Order Entry
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receiving/Putaway Management
Recurring Orders
Remote Order Entry
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
SKU/UPC Codes
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Shipping Labels
Shipping Management
Shopping Cart
Special Order Management
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
Warehouse Management
Workflow Management
eCommerce Management
Learn moreCompare App
3PL Management
API
Accounting
Accounting Integration
Alerts/Notifications
Backorder Management
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Cataloging/Categorization
Channel Management
Check-in/Check-out
Contact Database
Contract Pricing
Cost Tracking
Customer Database
Customer History
Customizable Reports
Cycle Count
Data Import/Export
Data Synchronization
ERP
Electronic Payments
Forecasting
IT Asset Tracking
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Item Management
Kitting
List Management
Marketplace Integration
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Currency
Multi-Location
Multi-Store
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Point of Sale (POS)
Product Identification
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real Time Data
Real Time Order Entry
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receiving/Putaway Management
Recurring Orders
Remote Order Entry
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
SKU/UPC Codes
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Shipping Labels
Shipping Management
Shopping Cart
Special Order Management
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
Warehouse Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
3PL Management
API
Accounting
Accounting Integration
Alerts/Notifications
Backorder Management
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Cataloging/Categorization
Channel Management
Check-in/Check-out
Contact Database
Contract Pricing
Cost Tracking
Customer Database
Customer History
Customizable Reports
Cycle Count
Data Import/Export
Data Synchronization
ERP
Electronic Payments
Forecasting
IT Asset Tracking
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Item Management
Kitting
List Management
Marketplace Integration
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Currency
Multi-Location
Multi-Store
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Point of Sale (POS)
Product Identification
Purchase Order Management
Purchasing & Receiving
Quotes/Estimates
Real Time Data
Real Time Order Entry
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receiving/Putaway Management
Recurring Orders
Remote Order Entry
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
SKU/UPC Codes
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Shipping Labels
Shipping Management
Shopping Cart
Special Order Management
Status Tracking
Stock Management
Supplier Management
Third Party Integrations
Warehouse Management
Workflow Management
eCommerce Management
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Mobile apps

iOS App


0 reviews

Orderbot Feature Reviews

21 reviewers had the following to say about Orderbot's features:

Philippe A.

Does the job a bit short

2019-01-11

Pros

Tracks inventory and order management.

Cons

Lacks quite a bit of functionality for our business. Cannot be used for a full MRP software and must have an external source to do this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Karen B.

Summit Clothing Co. Order Processing

2017-02-24

Overall easy to use and user friendly, help us track all orders in process and control the inventory of finished goods.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Derek S.

Useful

2019-02-12

Customer service was always helpful.

Pros

Ability to see all orders before their delivery date is a rare feature that I really enjoyed.

Cons

It looks like it's from 2001. SKU process takes hours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carlton H.

Was supposed to make things easier. Only made everything harder.

2017-05-16

None. It cost us high to find out that it was going to be unsuitable for us. It was way oversold by their sales staff and could not deliver on its promises. Furthermore, it is very clear that Orderbot's parent company, Weblinc, has pushed a number of policies on Orderbot which are blatantly unfriendly to customers. This makes them much less desirable to work with. We went through a lengthy process to try to find a solution that would be acceptable and Weblinc's policies forced Orderbot's only position to be that we could try Orderbot again (and why would we try something again when we've already wasted tens of thousands of dollars and hundreds of labor hours on something that did not work in the first place?) This entire situation has been a thorough disaster for our company. I would strongly recommend avoiding them.

Pros

I could see how it would work for certain businesses with smaller product lines or who did not need to maintain product data in any other system.

Cons

For companies like ours with many products which are frequently updated (we are a distributor, but the same could be said for manufacturers with large lines), product management becomes a nightmare.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
John B.

They're not ready!

2021-05-01

I have to say that my experience has been very poor. I have sent several emails to the [SENSITIVE CONTENT HIDDEN] requesting a meeting. I want to know why I am going through all of this nonsense and she ([SENSITIVE CONTENT HIDDEN]) does not answer.

Pros

I love that it's a window based program. I can access it from anywhere in the world.

Cons

This software has a lot of potential, as to the issues, you get nickle and dimed for EVERYTHING that is a standard option in qbooks, for example, in qbooks you can create your own reports. In orderbot you cannot, you have to pay to get reports and they milk you for it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Leopoldo G.

Tonic Active

2017-02-24

Also has help us integrating our inventory control systems.

Pros

User friendliness

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason S.

Solid Software, Great Support, Awesome Offering

2020-07-15

The software has been great and I've really enjoyed working with their support team. [SENSITIVE CONTENT HIDDEN] has always gone above and beyond to help us find solutions to curve balls only the end use can throw us. This software has a solid foundation with a lot of opportunity for a stable or mature business.

Pros

The reports are accurate, you can run them multiple ways export the data to excel and the math always checks out.

Cons

Because it's solid software it can be a challenge to make quick changes to react to events. On a slower connection the steps of adding items to an order, updating the address and completing the order can take take 5 to 10 minutes due to load times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer M.

Flexible, powerful, elegantly-simple - great for small-to-medium global businesses

2014-12-29

We need to keep a tight control of our purchasing, inventory, sales and tiered pricing structure.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Whitney A.

Complete organization simplified

2015-04-17

Thing thing I like most of all is the transparency in my day to day activities. I can see all my orders and shipments at every stage of the process so that nothing falls through the cracks.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Robert L.

Not ready for Prime Time

2015-12-01

Pros

They claimed it was a ‘no-brainer’ with third party soft-ware but it never happened. 3.Double-entry of data.

Cons

No manuals. Customer service was awful. We never received the operational product that they promised, even after months of trying and thousands of dollars.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

1/10

Recommendations to others considering Orderbot

I wish I could suggest a solution. Instead I was sold a mirage in the middle of the desert! There is certainly a need for a robust SaaS in the wholesale trade that can provide metrics for inventory, sales, and customer service at your finger tips. I am tired of the Excel spreadsheets...

Source: Software Advice
Helpful?   Yes   No
Read more
todd n.

easiest shopify integration ever

2017-03-21

we have been running with orderbot for about five years now. originally we used it to streamline shipping with various fedex/dhl/usps integrations. this saved a ton of time and manpower for us.

Pros

works perfectly on all platforms and is easy to use

Cons

wish i had one

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Orderbot

we had worked worked with two other companies before we made the move to orderbot. best move we ever did

Source: Capterra
Helpful?   Yes   No
Read more
Brittany S.

Happy to use OrderBot

2018-09-19

Online access made it easy to use & create orders when we were on-the-go, such as at trade shows that our company attended.

Pros

We love the way that OrderBot could be integrated throughout our company; from sending invoices, to shipping & creating labels - everything we needed was right in one program.

Cons

Many of the attributes were unnecessary for our business. Would have been nice to be able to customize what attributes we needed & which ones we did not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert T.

These guys are mind reader

2014-06-03

My favourite feature is backorders!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gene B.

Orderbot does not work

2017-07-20

They never delivered on any promise we were given and over the course of 12 months wasted our time and money.

Pros

Orderbot is really good about over promising what the software can do and making promises that they can't deliver on.

Cons

Built on outdated technology (SLOW) Poor user interface Incredibly complex Does not live up to its promises

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Source: Software Advice
Helpful?   Yes   No
Read more
Charlie S.

Saves me money and streamlines operations!

2015-06-30

Orderbot is perfect for manufacturing companies that need to see inventory as a function of time...what is where and when.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Leroy J.

LOVING ORDERBOT

2015-07-29

b) Allowed us know exactly what we needed to produce, and if we has sufficient inventory c) Integrates well with XERO (our accounting package)

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alaina F.

Big Mistake. #EnoughSaid

2017-12-29

Not just money but time too. One company waited almost a full year before deciding enough was enough and went in a different direction.

Cons

They told us to get a "real" accountant as they told others in order to use their product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Krystle P.

Nope don’t use this

2021-03-31

I wouldn’t recommend there are several better apps out there

Pros

Easy to install on desktop computer and start up to use and search for various items you want or need

Cons

Doesn’t work as fast as I would like and doesn’t always find stuff I’m searching for in a timely fashion

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
KRISTIN A.

Great for small businesses!

2017-01-06

Their software is very helpful for our small business, helping us manage orders and inventory as our business grows.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gary S.

Con Man - A follow up to an earlier review

2018-08-08

They wasted our time for almost two years.

Pros

None- There are no Pros. Take the money and run. Look at all the recent reviews. That will tell you all you need to know...

Cons

Take your money with a deposit and a monthly fee. Kept stretching it out and never delivered a working model. Made promises and then disappeared. Don't be fooled by the demo. It doesn't work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Source: Software Advice
Helpful?   Yes   No
Read more
Danny Z.

$$ Down the Drain

2016-07-17

"If you want that it will take extra time to implement."

Pros

They have amazing promises.

Cons

Those promises fall well short.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

0/10

Recommendations to others considering Orderbot

Try to find something else, and then tell me what you find so I can jump ship.

Source: Capterra
Helpful?   Yes   No
Read more