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Orderbot

3.4
(25)

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A SaaS solution serving B2B eCommerce and order management

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(4)

Orderbot Pricing

Pricing overview

Value for money rating

3.0

/5

25

Price starts from

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No pricing info

Pricing options
Free plan
Subscription
Free trial

Pricing details

Pricing available only upon sales request*

*Typical structure includes application access fee and professional services fee (covers training, implementation, consulting, etc.) plus user licenses (billed annually)

What users say

This product Simplifies our order process flow , Such a great product. And it's price worth its purpose.
That's when they start working on the problems. Eventually, the company was sold to another company, but as of the moment, it's the same, "That'll take more time (see: money) to implement.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Solid Software, Great Support, Awesome Offering

Reviewed 2 years ago

The software has been great and I've really enjoyed working with their support team. [SENSITIVE CONTENT HIDDEN] has always gone above and beyond to help us find solutions to curve balls only the end use can throw us. This software has a solid foundation with a lot of opportunity for a stable or mature business.

Pros

We process over 100 transactions a day for our wholesale and retail business, having a built in ordering portal and checkout process eased our operations immensely. Being able to assign accounts their own order guide, where they get their own pricing and product mix is fantastic for managing multiple clients and the occasional tricky one that needs specific pricing or details. The system keeps card info so sales are easy for accounts and it integrates with UPS so it's easy to ship through. The reports are accurate, you can run them multiple ways export the data to excel and the math always checks out. That detail is rare in the era of SaaS

Cons

Because it's solid software it can be a challenge to make quick changes to react to events. On a slower connection the steps of adding items to an order, updating the address and completing the order can take take 5 to 10 minutes due to load times.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Was supposed to make things easier. Only made everything harder.

Reviewed 5 years ago

None. It cost us high to find out that it was going to be unsuitable for us. It was way oversold by their sales staff and could not deliver on its promises. Furthermore, it is very clear that Orderbot's parent company, Weblinc, has pushed a number of policies on Orderbot which are blatantly unfriendly to customers. This makes them much less desirable to work with. We went through a lengthy process...

Pros

Staff is very kind and helpful. I could see how it would work for certain businesses with smaller product lines or who did not need to maintain product data in any other system.

Cons

It is an entirely separate system to manage that is quite difficult to manage. For companies like ours with many products which are frequently updated (we are a distributor, but the same could be said for manufacturers with large lines), product management becomes a nightmare. After it became clear the software was unusable based on our set of needs, and we would never make it out of development / testing, we received none of our licensing fees back which were paid up-front.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Flexible, powerful, elegantly-simple - great for small-to-medium global businesses

Reviewed 8 years ago

Orderbot is an incredibly powerful platform that enables us manage our global business simply & efficiently. We operate multiple distribution centres on three continents, in multiple currencies & multiple tax regimes. We need to keep a tight control of our purchasing, inventory, sales and tiered pricing structure. Orderbot does all of this in an elegant way, offering us an amazing level of flexibility while storing our customer, product and inventory databases in a single fully-integrated, cloud-based order management system that also offers e-commerce platforms for consumer and wholesale online sales. On the cons side, Orderbot is in growth mode and while day-to-day customer service is speedy, dev work is unpredictable or slow. Nonetheless highly recommended.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Not your typical software!

Reviewed 4 years ago

One of the BEST !

Pros

This product Simplifies our order process flow , Such a great product! And it's price worth its purpose. It develop things unexpectedly.

Cons

This product need a lot of improvement so every user will be satisfied using it , But overall experience was GREAT!