Orderbot Pricing Plan & Cost Guide

Orderbot

A SaaS solution serving B2B eCommerce and order management

3.4/5 (25 reviews)

Orderbot Pricing

Pricing model: One Time License

Pricing available only upon sales request*

*Typical structure includes application access fee and professional services fee (covers training, implementation, consulting, etc.) plus user licenses (billed annually)

Competitors Pricing

REALTRAC

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Pricing model: Subscription

VISCO

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Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Kickserv

Starting from: 79.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Orderbot Pricing Reviews

Pros

  • This software has a solid foundation with a lot of opportunity for a stable or mature business.Jason S.Read the full review
  • We can't wait to see what we can integrate next. Top shelf software and an awesome team over at orderbot.todd n.Read the full review
  • The software has been great and I've really enjoyed working with their support team.Jason S.Read the full review

Cons

  • They never came and I began to wonder if the company had been lied to just as all the Orderbot customers had been told stories of all the wonders that this product could do.Alaina F.Read the full review
  • That's when they start working on the problems. Eventually, the company was sold to another company, but as of the moment, it's the same, "That'll take more time (see: money) to implement.Danny Z.Read the full review
  • Customer service was awful. We never received the operational product that they promised, even after months of trying and thousands of dollars.Robert L.Read the full review
62%
recommended this to a friend or a colleague

5 reviewers had the following to say about Orderbot's pricing:

Audrey A.

Not your typical software!

Used monthly for 1-2 years
Reviewed 2019-01-29
Review Source: Software Advice

One of the BEST !

Pros
This product Simplifies our order process flow , Such a great product! And it's price worth its purpose. It develop things unexpectedly.

Cons
This product need a lot of improvement so every user will be satisfied using it , But overall experience was GREAT!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jason S.

Solid Software, Great Support, Awesome Offering

Used daily for 2+ years
Reviewed 2020-07-15
Review Source: Capterra

The software has been great and I've really enjoyed working with their support team. [SENSITIVE CONTENT HIDDEN] has always gone above and beyond to help us find solutions to curve balls only the end use can throw us. This software has a solid foundation with a lot of opportunity for a stable or mature business.

Pros
We process over 100 transactions a day for our wholesale and retail business, having a built in ordering portal and checkout process eased our operations immensely. Being able to assign accounts their own order guide, where they get their own pricing and product mix is fantastic for managing multiple clients and the occasional tricky one that needs specific pricing or details. The system keeps card info so sales are easy for accounts and it integrates with UPS so it's easy to ship through. The reports are accurate, you can run them multiple ways export the data to excel and the math always checks out. That detail is rare in the era of SaaS

Cons
Because it's solid software it can be a challenge to make quick changes to react to events. On a slower connection the steps of adding items to an order, updating the address and completing the order can take take 5 to 10 minutes due to load times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jennifer M.

Flexible, powerful, elegantly-simple - great for small-to-medium global businesses

Reviewed 2014-12-29
Review Source: Capterra

Orderbot is an incredibly powerful platform that enables us manage our global business simply & efficiently. We operate multiple distribution centres on three continents, in multiple currencies & multiple tax regimes. We need to keep a tight control of our purchasing, inventory, sales and tiered pricing structure. Orderbot does all of this in an elegant way, offering us an amazing level of flexibility while storing our customer, product and inventory databases in a single fully-integrated, cloud-based order management system that also offers e-commerce platforms for consumer and wholesale online sales. On the cons side, Orderbot is in growth mode and while day-to-day customer service is speedy, dev work is unpredictable or slow. Nonetheless highly recommended.

Rating breakdown

Ease of use
Customer support

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Carlton H.

Was supposed to make things easier. Only made everything harder.

Used weekly for 6-12 months
Reviewed 2017-05-16
Review Source: Capterra

None. It cost us high to find out that it was going to be unsuitable for us. It was way oversold by their sales staff and could not deliver on its promises. Furthermore, it is very clear that Orderbot's parent company, Weblinc, has pushed a number of policies on Orderbot which are blatantly unfriendly to customers. This makes them much less desirable to work with. We went through a lengthy process to try to find a solution that would be acceptable and Weblinc's policies forced Orderbot's only position to be that we could try Orderbot again (and why would we try something again when we've already wasted tens of thousands of dollars and hundreds of labor hours on something that did not work in the first place?) This entire situation has been a thorough disaster for our company. I would strongly recommend avoiding them.

Pros
Staff is very kind and helpful. I could see how it would work for certain businesses with smaller product lines or who did not need to maintain product data in any other system.

Cons
It is an entirely separate system to manage that is quite difficult to manage. For companies like ours with many products which are frequently updated (we are a distributor, but the same could be said for manufacturers with large lines), product management becomes a nightmare. After it became clear the software was unusable based on our set of needs, and we would never make it out of development / testing, we received none of our licensing fees back which were paid up-front.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Whitney A.

Complete organization simplified

Reviewed 2015-04-17
Review Source: Capterra

This software is a game changer. In the ever evolving world of business this software is able to handle it all. I started with straight wholesale business but adding additional revenue channels is a breeze to integrate to your already established business. Information is easy to find, reporting is excellent and the most complicated costing scenarios are not a problem. My business ranges from wholesale to DTC and private label and Orderbot is able to handle each one individually and mold it into one solid picture of my business. The integration with my payment gateway and shipping have made my day to day duties a breeze. They helped me with the initial setup and helped me with every question I had. Thing thing I like most of all is the transparency in my day to day activities. I can see all my orders and shipments at every stage of the process so that nothing falls through the cracks. As a business owner that is most important.

Rating breakdown

Ease of use
Customer support

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