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Orderhive
Ecommerce Automation Platform to Improve Customer Experience
(53)
Orderhive Pricing, Features, Reviews and Alternatives
Orderhive FAQs
Q. Who are the typical users of Orderhive?
Q. Does Orderhive support mobile devices?
Q. What other apps does Orderhive integrate with?
Orderhive integrates with the following applications:
authorize.net, Shopify Plus, Access Mintsoft, WooCommerce, PayPal, Zoho CRM, PrestaShop, Dokan Multivendor, Zapier, QuickBooks Online Advanced, Google Docs, Shipedge, ShipBob, Houzz Pro, ShipRush, Stripe, Shipwire, ShipStation, Slack, Klaviyo, Ecwid, Vend, Quickbooks Online, Chargebee, Braintree, Twilio, VTEX, Xero, Brandboom, Webshipper, HubSpot CRM, BigCommerce, WISH, Shopify
Orderhive product overview
Key benefits of using Orderhive
Typical customers
Platforms supported
Support options
Training options
Not sure about Orderhive? Compare it with a popular alternative
Orderhive
Starting from
125
Per month
Flat Rate
Starting from
39
/user
Per month
Orderhive pricing information
Value for money
4.5
/5
267
Starting from
125
Per month
Flat Rate
Pricing options
Value for money contenders
Orderhive features
Functionality
4.2
/5
267
Total features
129
16 categories
Most valued features by users
Functionality contenders
Orderhive users reviews
Overall Rating
4.4
/5
267
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.85/10
169
66
14
3
15
Overall rating contenders
Steve H.
President
Automotive, 1-10 employees
Review source
Transcript
Steve: My name's Steve, I'm president of my company in the automotive industry, and I give Orderhive...
Sean P.
Used daily for 6-12 months
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Orderhive was the only suitable order management system that I could find, that would provide a integration with Royal Mail (UK delivery service). Whilst this took some time to achieve (about 2 months), the integration works very well, enabling us to print off shipping labels without manually entering in the address. Orderhive also integrates with our online store, which allows the orders to be synced with ease. They listen to feedback and have great support. Orderhive have all the features necessary for our order management.
Nothing much, it's not perfect, but they're working towards it by listening to customers opinions. Maybe faster integration time, although they did run into some complications with our integration (probably why no one else does it with Royal Mail).
Fredrik H.
Consumer Electronics, 1-10 employees
Used daily for 1-2 years
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Best system ever. Helped our company to handle and ship orders much faster.
Wonderful system and extremly good customer service. They are answering by chat directly inside the system, and help you out. The system it self is easy to use and you can handle orders easily and get them shipped out with integration with your shipping company.
The order view should be a little easier and it should be possible to change customer data directly inside the order, and not via the customer tab.
Amaan J.
Wholesale, 11-50 employees
Used daily for 2+ years
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I used orderhive for our ecommerce/whoelsale business for 3 years. For over 2 years, I was not willing to sign a contract because how often the software integrations would fail, whether it was not updating tracking on amazon, or not importing orders from some channels, not tagging orders properly, or not exporting invoices into our quickbooks accounting software. Those were the most common issues...
- cheap (compared to others). but in the long run it costs you more because the software is full of bugs! - tons of features (that don't consistently work)
- so many bugs! - customer service (9/10 times they wouldn't help and would say "we need to escalate this to our technical team". those 9 times were all time sensitive for our business - no mobile app for iOS - lock you into a contract and then try to charge you more after 4 months of being locked into their buggy software
Chen (Hen) L.
Used daily for less than 6 months
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I have started to use Orderhive after trying several other programs and I have found Orderhive to be better. The picture of every product was made partly for my request and it extremely made this program helpful and easy to use for my business. The update of products and quantities is made within seconds and the program works flawlessly without errors. In addition, the support team does an amazing job willing to do for the customer way and beyond other support teams, I have dealt with. With this support team, it's much easier for me as a business owner to solve any problem if it occurs.
Pictures of every product at the main screen level. Great customer support Program work flawlessly syncs data in seconds
There is a 4 times a day limit on the number of times you can sync a channel
Hi Chen. Thank you so much for your honest feedback. Looking forward to offering much more. :) Thanks & Regards, Megha Vishnoi
Jake T.
Wholesale, 1-10 employees
Used daily for less than 6 months
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Good
The customer service is excellent. [sensitive content hidden] has been a lot of help. Would not have been able to set it up without her.
Still too new to the software to know...
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