Orderhive vs DEAR Inventory Comparison

Overview

Orderhive is an eCommerce Automation Software that allows you to manage your Inventory, Orders, Shipping and all other eCommerce...

DEAR Inventory is a cloud-based, inventory and order management application for SMBs which offers a complete back end management...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$44.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$199.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

129

44

10

2

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

5

4

3

2

1

109

81

13

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

A great product with amazing support and all at a fraction of the price of their competitors.
Customer service is definately the high point. If I can be polite and say they are very patient, helpful and we are NOT an easy business/customer to fit software to.
It is a simple product that makes tracking inventory easy. Customer support has been fantastic and they have been open to developing certain elements that we have requested.

Pros

It is a secure program, no bugs, excellent logic & layout, amazing customer service. They are also open to suggestions and also improve the user experience and add new features constantly.
We have seen businesses of all sizes and natures effectively use DEAR to streamline their processes and gain important insight into their inventory management.
We also just started keeping some inventory in another warehouse, so the ability to keep track of that through dear is nice. Also the B2B portal has been a nice addition to our company as well.

Cons

It is frustrating that they are now refusing to refund our monies, which in reality, is a tiny portion of what we have spent in time and wages on this project.
It's also not the cheapest - but you get what you pay for - a million features, more can be built if you need them - I wouldn't hesitate to recommend Orderhive to anyone, and regularly do.
The one downfall of Orderhive is its biggest plus - It's massive. There is no way you will learn it all in a week or even a month.

Cons

If they excel at anything, it's making their website look pretty -- although I have my complaints about poor functionality of the website as well. TL;DR -- Would not recommend to my worst enemy.
Right now we have customers ordering SKU's and Dear changes them into something indiscriminately. We've lost at least $200 dollars in shipping the wrong items because of the system errors.
This can go for weeks at a time causing massive frustration for my staff around the country as well as disruption to my business.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features119
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Application Integration
  • Applications Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automated Billing
  • Automated Sales
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Backup
  • Automatic Notifications
  • Availability Management
  • Balance Sheet
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Batch Processing
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Business Intelligence
  • CRM Integration
  • Cash Management
  • Categorization
  • Channel Management
  • Communication Management
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Cycle Count
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Delivery Tracking
  • Demand Forecasting
  • Demand Planning
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Estimating
  • Expense Tracking
  • Filtered Views
  • Financial Analysis
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Label Printing
  • Labeling
  • Location Tracking
  • Loyalty Program
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Catalog
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PDF Conversion
  • POS
  • POS Integration
  • Partial Payments
  • Performance Reports
  • Permission Management
  • Procurement Management
  • Product Data Management
  • Production Control
  • Production Tracking
  • Production Yield Analysis
  • Productivity Reporting
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Sales Analytics
  • Sales Integration
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Tagging
  • Template Management
  • Third Party Integration
  • Transaction History
  • Transaction Monitoring
  • Vendor Management
  • Visual Analytics
  • Warehouse Management
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management
  • Total features79
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Application Integration
  • Applications Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automated Billing
  • Automated Sales
  • Automated Scheduling
  • Automatic Adjustments
  • Automatic Backup
  • Automatic Notifications
  • Availability Management
  • Balance Sheet
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Batch Processing
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Business Intelligence
  • CRM Integration
  • Cash Management
  • Categorization
  • Channel Management
  • Communication Management
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Cycle Count
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Delivery Tracking
  • Demand Forecasting
  • Demand Planning
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Estimating
  • Expense Tracking
  • Filtered Views
  • Financial Analysis
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Label Printing
  • Labeling
  • Location Tracking
  • Loyalty Program
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Catalog
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PDF Conversion
  • POS
  • POS Integration
  • Partial Payments
  • Performance Reports
  • Permission Management
  • Procurement Management
  • Product Data Management
  • Production Control
  • Production Tracking
  • Production Yield Analysis
  • Productivity Reporting
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Sales Analytics
  • Sales Integration
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Tagging
  • Template Management
  • Third Party Integration
  • Transaction History
  • Transaction Monitoring
  • Vendor Management
  • Visual Analytics
  • Warehouse Management
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management

Integrations

  • Total integrations24
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier