Orderhive vs Handshake Comparison

Overview

Orderhive is an eCommerce Automation Software that allows you to manage your Inventory, Orders, Shipping and all other eCommerce...

Handshake is the #1 rated sales order management app for wholesale. Founded in 2010, Handshake is used by global sales teams...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$44.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

129

44

10

2

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

5

4

3

2

1

76

34

4

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

A great product with amazing support and all at a fraction of the price of their competitors.
Customer service is definately the high point. If I can be polite and say they are very patient, helpful and we are NOT an easy business/customer to fit software to.
It is a simple product that makes tracking inventory easy. Customer support has been fantastic and they have been open to developing certain elements that we have requested.

Pros

Overall I would say that my experience with Handshake has been very good. I think that Handshake offers a lot of opportunities for students, besides just job opportunities.
Its a super easy B2B platform, good for small businesses. Also has a great customer service.
Great customer service, very knowledgeable and courteous. They have a great team at Handshake- from the CEO to the Customer Support Specialists.

Cons

It is frustrating that they are now refusing to refund our monies, which in reality, is a tiny portion of what we have spent in time and wages on this project.
It's also not the cheapest - but you get what you pay for - a million features, more can be built if you need them - I wouldn't hesitate to recommend Orderhive to anyone, and regularly do.
The one downfall of Orderhive is its biggest plus - It's massive. There is no way you will learn it all in a week or even a month.

Cons

Their customer service is simply horrible and I'm worried they almost got shut down because they weren't PCI compliant even though they told us they were.
Handshake billing has proven to be quite inflexible about subscription and payment. If we pay on a yearly term, they outright refused a proration on accounts that we no longer find necessary.
I had trouble finding a specific link I was looking for to register with someone for an event. They sent it to me via email then I was able to open it up on handshake and register.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features119
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Action Item Tracking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Application Integration
  • Applications Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automated Sales
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Management
  • Barcode Generation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Batch Processing
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Business Intelligence
  • CRM Integration
  • Categorization
  • Channel Management
  • Communication Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Cycle Count
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Delivery Tracking
  • Demand Forecasting
  • Demand Planning
  • Discount Management
  • ERP Integration
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Filtered Views
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Label Printing
  • Labeling
  • Location Tracking
  • Mobile Signature Capture
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Offline Access
  • Online Catalog
  • Order Approval
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PDF Conversion
  • POS Integration
  • Partial Payments
  • Performance Reports
  • Personalized Profiles
  • Procurement Management
  • Product Catalog Integration
  • Product Data Management
  • Production Control
  • Production Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • Sales Analytics
  • Sales Integration
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Tagging
  • Task Tracking
  • Template Management
  • Territory Management
  • Third Party Integration
  • Vendor Management
  • Visual Analytics
  • Warehouse Management
  • Website Management
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management
  • Total features61
  • API
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Action Item Tracking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Application Integration
  • Applications Management
  • Asset Management
  • Audit Trail
  • Auditing
  • Authentication
  • Automated Sales
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Management
  • Barcode Generation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Batch Processing
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Business Intelligence
  • CRM Integration
  • Categorization
  • Channel Management
  • Communication Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Development
  • Custom Fields
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Cycle Count
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Delivery Tracking
  • Demand Forecasting
  • Demand Planning
  • Discount Management
  • ERP Integration
  • Electronic Payments
  • Electronic Signature Capture
  • Electronic Submission
  • Filtered Views
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Label Printing
  • Labeling
  • Location Tracking
  • Mobile Signature Capture
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Offline Access
  • Online Catalog
  • Order Approval
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PDF Conversion
  • POS Integration
  • Partial Payments
  • Performance Reports
  • Personalized Profiles
  • Procurement Management
  • Product Catalog Integration
  • Product Data Management
  • Production Control
  • Production Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • Sales Analytics
  • Sales Integration
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Tagging
  • Task Tracking
  • Template Management
  • Territory Management
  • Third Party Integration
  • Vendor Management
  • Visual Analytics
  • Warehouse Management
  • Website Management
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management

Integrations

  • Total integrations24
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations35
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)