Orderhive Features

Orderhive

Ecommerce Automation Platform to Improve Customer Experience

4.37/5 (206 reviews)

Competitor Feature Comparison

3PL Management
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Air Shipping
Alerts / Escalation
Alerts/Notifications
Application Management
Audit Management
Audit Trail
Automated Scheduling
Backorder Management
Barcode / Ticket Scanning
Barcode Printing
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Bills of Material
CRM
Cataloging/Categorization
Channel Management
Communication Management
Compliance Management
Contact Database
Cost Tracking
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Customization
Cycle Count
Data Import/Export
Data Mapping
Data Synchronization
Delivery Tracking
Demand Forecasting
Discount Management
Distribution Management
Electronic Payments
Financial Analysis
Forecasting
Ground Shipping
Import/Export Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Item Management
Kitting
Label Printing
Label Templates
Labeling
Location Tracking
MES
Manufacturing Inventory Management
Materials Management
Mobile Access
Multi-Channel Management
Multi-Currency
Multi-Location
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Parcel Shipping
Performance Metrics
Point of Sale (POS)
Procurement Management
Product Identification
Product Management
Production Management
Production Tracking
Purchase Order Management
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receiving Labels
Receiving/Putaway Management
Recurring Orders
Reminders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Requisition Management
Retail Inventory Management
Returns Management
Role-Based Permissions
SKU/UPC Codes
Sales & Operations Planning
Sales Forecasting
Sales Orders
Sales Reports
Search/Filter
Serial Number Tracking
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Shopping Cart
Sourcing Management
Special Order Management
Spend Management
Status Tracking
Stock Management
Summary Reports
Supplier Management
Supply Chain Management
Template Management
Third Party Integrations
Traceability
Transportation Management
Vendor Management
Warehouse Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
3PL Management
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Air Shipping
Alerts / Escalation
Alerts/Notifications
Application Management
Audit Management
Audit Trail
Automated Scheduling
Backorder Management
Barcode / Ticket Scanning
Barcode Printing
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Bills of Material
CRM
Cataloging/Categorization
Channel Management
Communication Management
Compliance Management
Contact Database
Cost Tracking
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Customization
Cycle Count
Data Import/Export
Data Mapping
Data Synchronization
Delivery Tracking
Demand Forecasting
Discount Management
Distribution Management
Electronic Payments
Financial Analysis
Forecasting
Ground Shipping
Import/Export Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Item Management
Kitting
Label Printing
Label Templates
Labeling
Location Tracking
MES
Manufacturing Inventory Management
Materials Management
Mobile Access
Multi-Channel Management
Multi-Currency
Multi-Location
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Parcel Shipping
Performance Metrics
Point of Sale (POS)
Procurement Management
Product Identification
Product Management
Production Management
Production Tracking
Purchase Order Management
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receiving Labels
Receiving/Putaway Management
Recurring Orders
Reminders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Requisition Management
Retail Inventory Management
Returns Management
Role-Based Permissions
SKU/UPC Codes
Sales & Operations Planning
Sales Forecasting
Sales Orders
Sales Reports
Search/Filter
Serial Number Tracking
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Shopping Cart
Sourcing Management
Special Order Management
Spend Management
Status Tracking
Stock Management
Summary Reports
Supplier Management
Supply Chain Management
Template Management
Third Party Integrations
Traceability
Transportation Management
Vendor Management
Warehouse Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
3PL Management
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Air Shipping
Alerts / Escalation
Alerts/Notifications
Application Management
Audit Management
Audit Trail
Automated Scheduling
Backorder Management
Barcode / Ticket Scanning
Barcode Printing
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Bills of Material
CRM
Cataloging/Categorization
Channel Management
Communication Management
Compliance Management
Contact Database
Cost Tracking
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Customization
Cycle Count
Data Import/Export
Data Mapping
Data Synchronization
Delivery Tracking
Demand Forecasting
Discount Management
Distribution Management
Electronic Payments
Financial Analysis
Forecasting
Ground Shipping
Import/Export Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Invoice Processing
Item Management
Kitting
Label Printing
Label Templates
Labeling
Location Tracking
MES
Manufacturing Inventory Management
Materials Management
Mobile Access
Multi-Channel Management
Multi-Currency
Multi-Location
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Parcel Shipping
Performance Metrics
Point of Sale (POS)
Procurement Management
Product Identification
Product Management
Production Management
Production Tracking
Purchase Order Management
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receiving Labels
Receiving/Putaway Management
Recurring Orders
Reminders
Reorder Management
Reporting & Statistics
Reporting/Analytics
Requisition Management
Retail Inventory Management
Returns Management
Role-Based Permissions
SKU/UPC Codes
Sales & Operations Planning
Sales Forecasting
Sales Orders
Sales Reports
Search/Filter
Serial Number Tracking
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Shopping Cart
Sourcing Management
Special Order Management
Spend Management
Status Tracking
Stock Management
Summary Reports
Supplier Management
Supply Chain Management
Template Management
Third Party Integrations
Traceability
Transportation Management
Vendor Management
Warehouse Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App

Orderhive Feature Reviews

25 reviewers had the following to say about Orderhive's features:

Jehad G.

Great App - A must for all businesses selling across multiple e-commerce channels!

2016-09-21

Completely eliminates overselling and its forecast reports make it really easy to plan our next production cycle.

Pros

- Great Customer Service - Easy to use Interface - a system that integrates with multiple sales channels

Cons

Still limited on certain features, especially Listing Management

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OpenXcell Technolabs


Hi Jehad. Thank you for the feedback. :)

Read more
Lakmal P.

Stock and order management made easy

2017-07-17

Saving lot of time managing stock, also with the mobile app can carry to the stock room and update stock

Pros

Easy stock management on ebay and Amazon Great dashboard to see the orders and revenue Details about returning clients Great Customer support

Cons

Will be great if we can get interactive dashboard, where we can access report of all dashboard items.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tejas D.

A month in use

2018-10-25

Its a best inventory management software I have come across.

Pros

Software helps me keep track of my inventory between by website and marketplaces. Real time update of inventory is something I was looking for long time and OH had helped me to that.

Cons

I didnt see any cons as such. System is pretty much nice and simple to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great inventory management software

2018-06-28

Pros

Able to pull customized reports and check inventory logs to a great detail.

Cons

Also, syncing between different programmes using APIs may have delays, something e-commerce business with sensitive inventory controls might face issues with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Amanda W.

Verified Reviewer

EXTREMELY Helpful

2016-12-02

The process is pretty user friendly, and if I have any issues, solving them is only a click away with their on screen chat feature. If I close my screen, or am not around for a response, I always get a followup email.

Pros

Inventory management for multiple channels

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No

Response from Orderhive


Hi Amanda. Thank you for the awesome feedback. :))

Read more
Amanda W.

Extremely Helpful

2016-12-02

The process is pretty user-friendly, and if I have any issues, solving them is only a click away with their on-screen chat feature. If I close my screen or am not around for a response, I always get a follow-up email.

Pros

inventory management

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OpenXcell Technolabs


Hi Amanda. Thank you so much for your feedback. :)

Read more
Bartosz W.

Verified Reviewer

Fantastic Customer Service - a pleasant and professional experience.

2016-07-27

A really pleasant experience. The customer service was extremely good, very fast responses. Really useful tool, however just wasn't quite right for what we needed. We were straight away offered a refund and the whole experience was very pleasant and professional.

Pros

- Great Customer Service - Easy to use Interface

Cons

- Still limited on certain features, especially Listing Management

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

8/10

Recommendations to others considering Orderhive

- This is a great platform - offering a lot at a small price.

Source: GetApp
Helpful?   Yes   No

Response from Orderhive


Hi Bartosz. Thank you for your honest feedback.

Read more
Jackie C.

Great Customer Support

2020-03-25

With [SENSITIVE CONTENT HIDDEN] help we were able to be back up and running in no time. Thank you [SENSITIVE CONTENT HIDDEN]

Pros

The management of orders and inventory.

Cons

The option to add dimensions to products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle G.

Lacking some aspects but overall a good inventory system.

2017-06-22

Pros

It also has more integrations for our type of business such as houzz and stripe which no other inventory management software has; trade gecko being one of the other software's we considered.

Cons

Also we would like to see an integration with Mailchimp and be able to see product sales by Category per month instead of having to look them up one at a time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from OpenXcell Technolabs


Hey Michelle, Thank you for the feedback. We will take your suggestion into considerations.

Read more
Daniel K.

Works great

2017-02-25

A lot of handy reports, including stock valuation, low inventory etc. Just upgraded to an annual plan as we will be using this system for long.

Pros

Simple to use Great customer service Mobile app, which can be handy when you want to compare the stock levels in the warehouse against what is in the system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from OpenXcell Technolabs


Hi Daniel. Thank you for the feedback. :)

Read more
Tay M.

Lots of functionality in the software - well thought out. V easy to download listings from Etsy.

2017-08-26

easy to update fields especially batch processing.

Pros

Also lets me finally put a proper valuation on the inventory. Outstanding Customer Support staff - very responsive especially when you want to do something but don't quite know how to tackle it.

Cons

Some things are a bit obscure if you aren't totally used to Inventory Management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
M.Cagan E.

Best of the best for the value

2017-07-30

Now I can control my stock across all my sales channels (Etsy,Amazon and eBay), I think no other product will offer this service for this price range

Pros

- Integration with almost all of the Marketplaces (etsy,amazon,ebay etc

Cons

-Variation products management could be better -Minor tweaks needed -You can update your items only 4 times a day

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
GRechard A.

Love this software!

2018-09-17

The software is comprehensive and great if your are running a small , medium inventory based business.

Pros

The software is comprehensive and great if your are running a small , medium inventory based business.

Cons

I love the features included in the software for the price! Unbeatable!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenna F.

Good functionalities but had to learn how to navigate around in the first place

2018-06-22

convenience, as it can be integrated with my Xero and Woocommerce. However, cancelled orders through woo commerce can't be reflected on Orderhive.

Pros

Stock manual log was convenient and easy to trace, data updates like google sheets as well.

Cons

I had to constantly go back to the main inventory page to click on the next inventory which is cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian L.

Superb Customer Service and a Great Online Inventory Management System

2018-07-04

Pros

By itself, Orderhive is a great online inventory management system which allows for automation of inventory tracking.

Cons

RFID linkage is not available, but it will have to be the next step in advancing Orderhive to allow for even more automation in the tracking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Keith P.

Great Product, Service, and Experience.

2017-08-23

We are now organized and with a very affordable product that works.

Pros

Ease of Use Integrates with Woocommerce Inventory Management in one place Quickbooks Integration

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy H.

A necessity

2021-05-31

I am very pleased, and would highly recommend Orderhive.

Pros

Good inventory management is very important to me since most of my items are one of a kind, and I sell on multiple venues.

Cons

Integration with all venues was very painless and simple, I have never had any trouble using Orderhive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve M.

Very helpful

2021-10-11

It has made life easier to purchase, track, invoice out snd search for my stock. Reports are great too

Pros

Ease of use and ease of implementation. Technical support is excellent. They even customized for my needs. Their onboarding is excellent.

Cons

A couple of features to make it easy to add individual photos to variations of products could be more automated and bulk selection of items for orders is needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ruth H.

Easy to use, affordable order management

2016-07-12

After shopping around for a while we selected OrderHive as they seemed to have all the functionality we required, at a much more affordable price than other order management systems.

Pros

Good set of features Shopify integration Open to customisations Easy to use API access available

Cons

Some features weren't quite as we needed them, but for the most part they have added customisations to make this work for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from OpenXcell Technolabs


Hi Ruth. Thank you for your feedback. We'll continue offering you features and support as per your needs. :)

Read more
Anonymous
A verified reviewer
Verified Reviewer

Great support

2016-05-20

The platform seems to fulfill all of our need for order management and inventory control.

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No

Response from Orderhive


Thank you for your feedback and constant support. :)

Read more
Anonymous
A verified reviewer

Still impressive after a year

2018-06-11

Efficiency and live tracking of inventory products.

Pros

Very simple UI interface and yet able to track orders to great details.

Cons

Recent upgrade to Orderhive 2.0 was not implemented properly, with lack of customer notifications and interface manuals.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric S.

Solid order management software with comprehensive integrations

2017-08-08

Awesome order management integration to help support our multi-channel sales strategy.

Pros

The number of integrations that Orderhive actively manages is astounding, and we have run into very few issues with them - very well maintained.

Cons

We're a US based company and they are India based. The timezone and communication challenges, especially during setup, can be very difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave J.

Verified Reviewer

Useful for my small business

2015-06-04

I love the real-time dashboard and the possibility to create and manage multiple users.

Pros

Full set of useful features, easy to use, easy to manage, customizable

Cons

No cons at all, totally what I needed. I will continue to use it.

Source: GetApp
Helpful?   Yes   No

Response from Orderhive


Thank you for your feedback and constant support.

Read more
Jonathan H.

SCAMMERS! Orderhive Scammed Us For Custom Work - Promised us a refund and didn't deliver either

2018-05-25

We learned never to do business with a company we cannot visit locally.

Pros

I can't think of anything positive about this software, other than the fact that it's good for small companies that have basic inventory management needs.

Cons

There was very little communication kept during this time. After 120 days had passed they stated they still had not completed the project after avoiding my attempts to communicate with them for weeks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Isabel T.

I love Orderhive for our company's inventory management system - best part is the customer service!

2017-07-17

Pros

I like the report function and the easy layout of inventory. I like the ability to see low stock and out of stock items in different colors.

Cons

For our business we aren't actually selling our inventory or shipping it out, just delivering it to properties.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more