Orderhive Pricing Plan & Cost Guide

Orderhive

Ecommerce Automation Platform to Improve Customer Experience

4.4/5 (197 reviews)

Orderhive Pricing

Starting from: $44.99/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

15-day completely free trial (no credit card required)

Add-ons are available for more functionalities.

Easy refund policy, no questions asked.

Orderhive comes with a 15 days free trial (no credit card needed) and lends 24X7 customer support to its users.

View Pricing Plans Free Trial

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Orderhive Pricing Reviews

Pros
  • A great product with amazing support and all at a fraction of the price of their competitors.Rob D.Read the full review
  • Customer service is definately the high point. If I can be polite and say they are very patient, helpful and we are NOT an easy business/customer to fit software to.George C.Read the full review
  • It is a simple product that makes tracking inventory easy. Customer support has been fantastic and they have been open to developing certain elements that we have requested.Eliza S.Read the full review
Cons
  • It is frustrating that they are now refusing to refund our monies, which in reality, is a tiny portion of what we have spent in time and wages on this project.Verified ReviewerRead the full review
  • It's also not the cheapest - but you get what you pay for - a million features, more can be built if you need them - I wouldn't hesitate to recommend Orderhive to anyone, and regularly do.George C.Read the full review
  • The one downfall of Orderhive is its biggest plus - It's massive. There is no way you will learn it all in a week or even a month.George C.Read the full review
87%
recommended this to a friend or a colleague

25 reviewers had the following to say about Orderhive's pricing:

Anonymous

Do not use this system

Used daily for 6-12 months
Reviewed 2017-03-09
Review Source: GetApp

OrderHive has been a constant headache since I started using it. The developers are very shortsighted in what's required, for example not having a way to retain the original order number, for me this is really basic stuff. When new features are launched they often haven't been thoroughly thought through, for example a feature being available in the UI but not via the APIs. I find the support people don't understand the product very well, and certainly don't understand it's shortcomings. Everything has to be explained 3 different ways and then still nothing is done about it, I have to resend the same emails multiple times to get a response, and always be the one the follow up. Unless you have extremely basic requirements then I would stay well away from this product.

Pros
Easy UI Cheaper than other systems

Cons
Some basic requirements are covered Support is extremely slow, tedious and nothing ever gets finished

Response from Orderhive


Hello Ruth, Sorry for inconvenience. I provided you the solution to your problem and we are working on changes required by you. Any changes in product takes sometime as it goes through different process of testing and quality assurance. I am sorry in delay for making your required change. It will be available soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Bill Hanover

Great value and does exactly what we need!

Used daily for 6-12 months
Reviewed 2018-04-23
Review Source: Capterra

When someone places an order on our eBay store, Amazon MCF automatically fulfills it. This is worth it in itself.

Pros
Value. The price is right when compared to similar tools. Just do a simple price comparison and you will come to the same conclusion.

Cons
We've had a few hiccups, but I think that's part of getting it set up properly. When issues do arrise, the customer service members take care of them promptly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ethan James

A Much Better Alternative To Linnworks! Great Service :)

Reviewed 2016-05-31
Review Source: GetApp

I'm really impressed with the flexibility and customer service of Orderhive! At first, I had some issues Orderhive not meeting my requirements, but they really bent over backwards and customized the features and software to meet my requirements for no extra cost! Orderhive really value their customers, you don't feel like just another number like with Linnworks. Their web platform is easy to use, nice and simple. The best thing about Orderhive is peace of mind, trusting that if I ever run into a problem, I'll get brilliant service and have the problem fixed in no time :)

Pros
Amazing customer service! Very flexible with software customization for your needs! Very good value for money. I would've paid double the price with Linnworks.

Cons
None! Any cons that I previously had were fixed by the Orderhive team :)

Response from Orderhive


Hi Ethan. Thank you so much for the feedback. We're glad that you're finding Orderhive useful for your business. We'll continue to provide support whenever needed.:)

Kind regards,
Megha Vishnoi
Orderhive Team

Rating breakdown

Value for money
Ease of use

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Elizabeth Singh

This has really helped our fulfilment process

Reviewed 2016-07-18
Review Source: GetApp

Orderhive was by far the cheapest of the online inventory management systems that we found to fit our needs. But it is surprisingly easy to use and the customer service is outstanding. They are available all the working UK day (and Sundays as well) on skype/live chat/call. They happily modify their software/templates to your specific business and normally update their processes for you within a couple of days.

Pros
Customer support (Mohanish is our contact for KPBollystar) Price Customisable features and teomplates

Cons
Would like to have more capabilities within the iOS app

Response from Orderhive


Hi Elizabeth. Thank you so much for your feedback and support. :)

Rating breakdown

Value for money
Ease of use
Customer support

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Fred Rodrigues

Great Product, a couple of thing to improve

Used daily for less than 6 months
Reviewed 2016-08-02
Review Source: GetApp

Great costume service and cost benefit. There are a couple of things It needs to improve but I think overall you get what you pay for. By my experience, they are improving with time. It worth it a try.

Pros
Price and costume service.

Cons
For being in India we get this time-zone problem when we need to get a problem solved urgently

Response from Orderhive


Hi Fred. Thank you for your honest feedback. We'll surely keep enhancing features and launch new ones to help our users. Also, responding to queries on time is a priority for us, always. We'll do our best to respond instantly. :)

Thanks & Regards,
Megha Vishnoi

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Marine Krasinski

Using it for a year, it works for me great!

Used daily for 6-12 months
Reviewed 2018-06-22
Review Source: Capterra

Pros
Its easy to understand and learn, price is great too! Even for people who are not into bookkeeping !

Cons
I cant say what I like least, but I will be happier if it will have exchange rate feature. Because I buy my supplies in Euro but sell in dollars. So if I have items for a long time unsold, their value changes with changing of exchanging rate

Rating breakdown

Value for money
Ease of use
Features
Customer support

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M.Cagan Engin

Best of the best for the value

Used daily for less than 6 months
Reviewed 2017-07-30
Review Source: Capterra

Now I can control my stock across all my sales channels (Etsy,Amazon and eBay), I think no other product will offer this service for this price range

Pros
- Integration with almost all of the Marketplaces (etsy,amazon,ebay etc.) - Great value for the money (I have tested almost all the competitors) - Very fast Customer support

Cons
-Variation products management could be better -Minor tweaks needed -You can update your items only 4 times a day

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Mark Parr

A system that gives you more but costs less

Used daily for less than 6 months
Reviewed 2017-02-14
Review Source: Capterra

We used to use a UK competitor for our inventory control and order management but it caused too many problems for us so we left. We then found Order Hive and are very impressed by the simplicity and the pricing structure. We would highly recommend this system.

Pros
Simple, efficient and cost effective.

Cons
Initial training is lacking as they only give you a quick demo and you then have to ask a lot of questions once you start using the system.

Response from OpenXcell Technolabs


Hi Mark. Thank you for your feedback. We'll surely try our best to get any queries resolved or provide more training sessions if required.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Johnson Mayer

User friendly interface, cost is reasonable, software continuously improve almost in daily basis.

Used daily for 6-12 months
Reviewed 2017-07-31
Review Source: Capterra

Cost effective, easy to use, good functions and features, friendly and helpful customer service.

Pros
They listen to their customers and continue make improvement to their software. We've been Orderhive customer nearly a year now, many functions and features have been added. Keep track of inventory, order process, retrieve information, reporting, pricing structure, tagging, shipping, return and etc. are pretty straight forward and well design.

Cons
- Unable to edit approved invoice - Unable to print return invoice and credit memo But again, they are making improvement almost in daily basis so I am pretty sure those functions will be in shortly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Christopher Rasker

Best of the Bunch

Used daily for less than 6 months
Reviewed 2016-12-05
Review Source: Capterra

Orderhive is a great system in comparison to the likes of other software systems. They beat them on price and customization, and...customer service. I have just started to use it for the past two weeks. Will post another review in a few months when we are integrated with Magento etc.

Pros
Customization, price and magento focussed

Cons
That you do not have unlimited warehouses all of the plans. I don't see the point because you need unlimited warehouses as a workaround for consignment orders.

Response from OpenXcell Technolabs


Hi Christopher. Thank you for your honest feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mairin Kareli

Great value

Reviewed 2016-05-28
Review Source: GetApp

Orderhive works well for the price. For simple syncing across channels its great. Customer service can be slow because of the time difference but they were generally responsive.

Pros
great price easy to use

Cons
it did break mysteriously for several days once ...

Response from Orderhive


Hi Mairin. Thank you for your honest feedback.

Due to maintenance, the system slowed down for few days. We'll make sure it doesn't happen again.

Rating breakdown

Value for money
Ease of use
Customer support

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Andrew Pfluger

Beautiful interface, friendly support, works as advertised

Reviewed 2016-03-04
Review Source: Capterra

Clean, fast, beautiful and easy to learn and work with. Support is friendly and responsive. I wish it had more powerful listing features, but it is effective and works as advertised. Good value for the price.

Response from OpenXcell Technolabs


Hi Andrew. Thank you for your feedback. Looking forward to offer you more features.

Rating breakdown

Ease of use
Customer support

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Luiz Palatinsky

pretty good so far

Reviewed 2017-10-13
Review Source: Capterra

Pros
Cheap freight, multiple channels, invoice and labels in the same place, good assistance... I been using for 3 days only so I hope there is more good stuff to come.

Cons
Not been able to update the invoice number over 999, not been able to ship overseas and most importantly not been able to use more the one type of invoice without having to open another account I operate multiple channels, but all the goods comes from one supplier which I dont want to show to my customer, if this could be fixed then this app would be badass

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Good Price, Very Slow and Technical Glitches

Used daily for 1-2 years
Reviewed 2017-11-16
Review Source: GetApp

Pros
The price is one of the lowest in the business for what it offers. You can even connect Amazon FBA inventory and manage your purchases which makes other applications usually very expensive. Positive is also that it supports Multi-Currency and shows the customers country in the order overview. Support replies usually within the day via email or skype.

Cons
When you tag an order it doesn't instantly show this tag, you first have to click somewhere else or refresh the page. And sometimes its really slow and you have to wait half a minute until something happens when you click to open a view or order. What also bothers us is that you only can put orders on hold when you are in the "Awaiting shipment" Order view, but not in the "All order" view. If you want to get your customized features, you have to pay one year in advance. Recently we have the problem that orders from Amazon or Ebay won't show up in Orderhive. Because we have to fulfill some of them within 1 business days, this problem is a real problem. We then have to print all orders manually from Amazon or ebay and make our labels manually which takes a lot of more time. The orders will appear in Orderhive 6-12 hours after they have been placed. This happened to us maybe 5 times already. After contacting the Orderhive support they very quickly replied to us on Skype. But then they told us to contact Amazon ourselves to find out what's going on. After we've noticed that it's not only eBay but also Amazon they didn't come up with a solution yet. The last time it happened this week they've replied it was a technical glitch which affected all users of Orderhive. We are looking for another solution now, but we know it will cost us a lot more. I guess you get what you pay for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Linda Woodward

Great value and customer service

Used daily for less than 6 months
Reviewed 2016-07-04
Review Source: Capterra

I had been searching for a product to manage my inventory for my online sales plus also my wholesale sales, and most of the products out there that I found were too expensive for my budget. These costs add up, especially for small businesses. I came across Ordehive, which has a long list of features for a great price. Initially I had some trouble setting up the system, though was blown away by the fast customer service and the ease of communication. My point of contact has been customer representative - we have had numerous skype calls, emails and messages to get things working the way they should. The Orderhive team have made changes to the system for me so it is more suitable to my business.

Pros
Entry level cost with great features; great customer service; the ability to have all of my inventory organised

Cons
There are some features that need tweaking for my particular business, though the orderhive team take all of this feedback on board and are open to making changes.

Response from OpenXcell Technolabs


Hi Linda. Thank you for your honest feedback. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Paul Meakin

We Have Tried Them All

Reviewed 2016-03-10
Review Source: Capterra

Orderhive is pretty good. Very smooth, updates quick and has a whole host of features. I spent a whole week looking at systems that managed multi channel sales and inventory but it seems that they all seem to be missing something or they are a bit slow, clunky and disjointed but Orderhive is very smooth. Price wise it is middle of the road, there are cheaper but many more expensive. As I have said I have tried around 5 of Orderhives competitors and Orderhive has come out top. Customer services are very good and I cannot commend them enough. Any issues were of my own making and they also do full training with you. Great system, great bunch of guys and great service.......5* from me. Paul Meakin - Founder bentleys.me

Response from OpenXcell Technolabs


Hi Paul. Thank you so much for your feedback and constant support.

Rating breakdown

Ease of use
Customer support

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Ivan Bonafe

Most CUSTOMER SUPPORTED app

Used daily for less than 6 months
Reviewed 2016-07-27
Review Source: Capterra

I have been using various applications and found Orderhive to suit best my need, what i enjoyed about mostly was the technical team taking care of all integrations. As soon i provided them with backend login they fully connected the various channels and troubleshooted my... In other applications i had to do this all manually!

Pros
Ease of integration, good UI , friendly support, the scalability, price

Cons
currently invoices are not automatically sent to my accountings, so that's my only negative

Response from OpenXcell Technolabs


Hi Ivan. Thank you for your honest feedback. We'll surely update you once we make the required accounting automation live. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SACHIO KAWASAKI

Excellent tool!! You can save a lot of time!!

Used daily for less than 6 months
Reviewed 2016-08-15
Review Source: Capterra

This tool is extremely helpful if you are selling on ebay US, ebay UK, FR DE etc as well as Amazon, shopify etc. very easy to integrate your product and manage your stock qty. at single screen. You can change price, qty very quickly form inventory screen for all multi channel site. there is no display for the currencies for inventory screen but you can see the currencies on sold screen. There is no listing function from this tool however, I don't see it needed so much. I have been spending a lot of time for log-in each ebay site for changing qty. manually but with this tool, I can spend the saved time for something else.

Pros
You can't fined other solution with this price. System Quality is also top. Quick server response and reflects change to your selling channel immediately. Easy control for all different channel stocks and prices.

Cons
I wish I could have more powerful and variety of setting regarding automatic merging the items. Maybe system could automatically suggest matching by the title, SKU, prefixed SKU so that I can merge more smooth and quickly. Also, it is even more better that system can show certain qty. which is less than actual qty and refill automatically once it sold out.

Response from OpenXcell Technolabs


Hi Sachio. Thank you for your feedback. We'll take your suggestions into consideration to implement features in near future. If you have any other queries or comments, please feel free to email at support@orderhive.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dave Key

Was not the fit for my application but they have the Best customer service - hands down

Used daily for less than 6 months
Reviewed 2016-08-10
Review Source: Capterra

With a complex list of features that I need the only thing this app lacked was the ability to provide the global ebay shipping address into my system, and no way to delete or cancel shipping labels to reprint them if a mistake was done.

Pros
Inventory and Order processing in one application at this price is amazing!

Cons
ebay integration for the global shipping program and no way to cancel or reprint shipping labels.

Response from OpenXcell Technolabs


Hi Dave. Thank you for your feedback. We'll update you if the features you're looking for are implemented in near future. Meanwhile, if you have any queries or concerns, please feel free to reach me at megha@orderhive.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Casey Lee

Great value

Reviewed 2016-02-24
Review Source: Capterra

We've been trying several different systems and Orderhive is definitely the best value. There's a dramatic difference in price between Orderhive and comparable products, but the features and capabilities provided by Orderhive are actually better. I would definitely recommend. I wish we found Orderhive a year ago, we'd be triple our size.

Rating breakdown

Ease of use
Customer support

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Katherine WIlkinson

Orderhive is very reasonably priced yet with the cheaper price come a few inconveniences

Used daily for less than 6 months
Reviewed 2017-04-28
Review Source: Capterra

organized our operations!

Pros
The price, the willingness of the support staff to accommodate their customers, integrates well with WooCommerce

Cons
Not super intuitive, often not user-friendly, poor visual design, fact that support is in different time zone in India

Response from OpenXcell Technolabs


Thank you Katherine - Jayneel, Co-founder.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Irem Topcuoglu

easy to use, price is good in comparison to other

Used daily for less than 6 months
Reviewed 2018-04-03
Review Source: Capterra

Pros
I have spend a lot of time trying to find an inventory management software for my needs and orderhive ended up being the one. Specially the price/product match was really good. I really like the simple use for orders. The unlimited warehouses and thee pricing tear are really useful

Cons
I guess it is still new and a developing product, there are features that would be good to have. But I think some are in development. These are the things I like the least: - tags are not added to the order exports - stock transfer: be able to write the comment while making the stock transfer. cannot delete a transfer. - adding the tag while making an order - automatically tagging orders coming from woocommerce as the chosen tag

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jérémie Nacache

Great product

Reviewed 2016-12-13
Review Source: Capterra

Stunning customer service. I recommend it! Orderhive is a great tool to manage your inventory. Positive points : FTP integration + pricing.

Response from OpenXcell Technolabs


Hi Jeremie. Thank you so much for your feedback. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

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GRechard Arthur

Love this software!

Used daily for less than 6 months
Reviewed 2018-09-17
Review Source: Capterra

The software is comprehensive and great if your are running a small , medium inventory based business. It covers all the key functions needed at a great price. Inventory management, warehouse management, purchase orders management, integration with key software's and more. The support team amazing. I will definitely recommend using this software! www.tttronics.com.

Pros
The software is comprehensive and great if your are running a small , medium inventory based business. It covers all the key functions needed at a great price. Inventory management, warehouse management, purchase orders management, integration with key software's and more. The support team amazing. I will definitely recommend using this software! www.tttronics.com.

Cons
I love the features included in the software for the price! Unbeatable!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marius Bieliauskas

Good price quality ratio, excellent and prompt customer service

Used daily for less than 6 months
Reviewed 2017-06-16
Review Source: Capterra

Pros
Price quality ratio, excellent and prompt customer service. Very handy app on mobile, so you can track your business instantly.

Cons
Missing some features we had from previous app. Also missing good B2B platform, that we use quite frequently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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