Orderry Reviews - Pros & Cons, Ratings & more

Jobber

Odoo 

Service Fusion

Lightspeed

Lightspeed Retail

QuickBooks Online

RepairDesk

Orderry is a cloud-based service management solution for repair businesses that offers automation and productivity-enhancing tools. It helps manage orders, clients, tickets, and inventory for general repair, full-service or a chain of high-volume shops.

Orderry

Android

Web-based

iPad

iPhone

It Consultant

I love the ease of doing work orders and how easy it is to invoice payments & receipts.

Service manager 

Easy order management, easy order search, orders tracking, easy to create and post product, reports, easy to work on different locations, good support.

Watchmaker

Since we copy the serial number from the unit we receive for service, sometimes there is no number and sometimes they can match and that gives an error.

All in all very good product with user friendly interface.

Owner

I love that we are able to enter in one time items, and then decide if they are going to be a  part of the permanent menu or one time use. It is really helping with building out our menu quickly.

No full integration with WooCommerce ... even stop to wait it.

Inventory cant be ordered by ordery, little bugs with tax rates, unsupported multicountry dial codes.

We use that product in Finland, cant accept its reports without full reworking. Have no integration with cardpayment terminal, with accounting software.

RepairShopr

Hubtiger Service and Repair Software

I use Orderry specifically for my area of work as it keeps me organized and up-to-date with new jobs. Additionally, it manages the work orders and client follow-ups.

Ideal Solution for Staying Organized

We could set it up ourselves and get going on it immediately. It has been so easy to use. 

Works good for Boat service

My overall experience has been great it fits all our needs. And I also like the pricing it is affordable and I can add employees for their own mobile use

Orderry is definitely a software you should try if you have a small business. Start here 

We don't mind it, but haven't found anything better out there so we are happy staying with it for now.

Love some aspects, wish there was more customizations available

It's been great so Far! A great deal of our administrative and operational needs were met since using Orderry. 

Perfect for managing small family owned jewelry business

Our repair department use that software to manage local parts storage, customer and ticket information, amount of job done by tech.

Convenient product that solves basic everyday tasks

Dmitry, thank you for choosing Orderry and submitting such an informative review! We are happy to know that Orderry helps your team be more productive every day.
Speaking of integrations missing, here are some comments from our product development team:
Card payment terminals are our main focus for the coming versions.
We are currently working on the API with webhooks and the integration with any marketplace/online store that can synchronize via xls import. 
To integrate with international accounting services, we've already released the tax functionality  within the coming updates, we will be able to complete this integration. So, stay tuned ;-)
The full database search option is now listed in our roadmap as a feature request.

UPD. As for now, Orderry offers direct integration with two popular accounting software—QuickBooks Online and Xero. It allows you to sync invoices, clients, stock items, and taxes between the systems automatically (or manually if needed). This integration is available in all subscription plans (except the basic one) at no additional costs.

Very happy with the service and recently integrated phone call logging from a third party service. 

Great CRM software

Overall very pleased with software so far. 

Great, easy to use CRM software

Thank you for your review, Shane J.! We are happy to know that you are pleased with our product.
To resolve your issue with the statuses, provide us please with more details  write our support team in the pop-up chat window in your Orderry account or send an email to help@orderry.com


Everyday companion

Awesomesauce

sí solo hablas y entiendes el español, no te recomiendo usar este sistema además de que tienen un pésimo servicio al cliente, no te resuelven y te contestan lo que ellos quieren, además de que no te ayudan en la implementación y en general es muy difícil y problemático de usar, porque la traducción al español es muy mala, y no entenderás muchas instrucciones.

No te ayudan a la implementación y pésimo servicio al cliente

They do not help you with the implementation and terrible customer service

Updates are really working well, everytime they do that there is always something better. Love the intergation of our ABN now

Easy to use once setup

No major issues, and it works quite well, just a little on the expensive side. 

A great tool for small businesses

Was gar nicht geht ist, dass der Preis nachdem wir für das erste Jahr (mit 50% Rabatt) 270€ bezahlt haben, der Preis für im nächsten Jahr über 1200€ betragen sollte. Inzwischen ist der Preis auf 1160€ gesunken, aber das ist eine Preiserhöhung, die sich mit nichts rechtfertigen lässt und an Wucher grenzt. Daher haben wir jetzt zu Hello Client gewechselt. 

Gutes Programm, aber die Preisgestaltung ist mehr als fragwürdig

Good program, but the pricing is more than questionable

The app is great for keeping track of orders and what the progress is with them, but lacks POS integration which means we have to use other methods to track sales.

Orderry is a good all-rounder for managing incoming orders

Thank you very much for your review, German! We do appreciate your feedback on your experience with Orderry.
Here is some information we would like to provide you with regarding your remarks:
Lack of POS integration: we are working on our own POS as well as an API with webhooks.
Orderry Camera is the new app that we are updating constantly adding features and fixing bugs. Update your app to the latest version, please. If issues remain, contact our support team.
A filter for orders with [no files/only photos/any files] attached  this is now listed in our roadmap as a feature request.
Unique serial numbers are needed to identify devices. For some devices such as phones, laptops, etc. we have third-party integrations associated with the serial number field. But there is a new feature added recently that can solve this issue  you can generate a serial number yourself for an asset right in your Orderry account. Then, print and label assets if needed.

buena experiencia en el uso del software y el soporte tambien pues es muy considerado y adaptado a la modernidad.

Orderry un software que busque durante mucho.

Orderry a software that I search for a long time.

All in all very good product with user friendly interface. Very easy to set it up from the start, my technicians and managers didn't need special trainings to start using it. All function is perfect for us except inventory management. It is impossible for us to have all the spare parts needed  so we have to make special orders, but this software do not allow to add spare parts from product list if you don't have on stock, so all the time we have to add spare parts manually on order and after we receive and post, we have to open order delete manually added spare part and then to add the posted one from the warehouse. 

Good value

Make your software CRM dreams comes true. 

Mejor y más completo

better and more complete

Orderry is good value for money

Thank you for your review, Lukas B.! We are happy to read that you like our software Orderry. 

Regarding your comments: 

Ordering by suppliers is one of the next big features we are planning to release right after the payroll module and mutual settlements with counterparties. So, stay tuned ;-)
Unsupported multicountry dial codes: there is no possibility to add different masks of phone numbers at the moment because otherwise, the telephony integration will not work (system limitation)
The tax management feature is a new functionality that we are actively improving. If you could report the bugs you have to our support team, it would help us much.


llevo 3 meses gestionando todo el taller y configurando el software y no he tenido complicaciones.

mi experiencia con orderry

my experience with orderry

Easy to use for everyone.

Simple

Thank you for your review, Esteban! We are so glad to read that you like Orderry. 

Regarding the translation issues in Spanish localization, it would be helpful for us if you could let our support know what words to correct  you can write us in the pop-up chat window in your Orderry account or send an email to help@orderry.com


i started using it to keep track the devices i have to repair, but i ended up using the customer list and inventory list too. very easy and simple to use. never considered changing to anything else. i have used other similar products in the past in other shops i used to work so i know what else is out there. orderry covers all my needs in a smart and easy way.

Orderry - a software solution for your crm, ticketing needs and more

We have been using Orderry for more than half a year. It helps us to carry on the business on repair of mobile phones and other electronic equipment. We also use it for our store of mobile devices accessories. With the help of this software product we perform:  an accounting of technical equipment that is under repair, tracking a status of applications, record keeping of spare parts and accessories store, accessories sales record, customer relationship management , reporting. Orderry can be customized easily and extensively. It has very user-friendly interface. I tried to use many software products before.  I want to note that Orderry is one of the best software products I've ever come across. It has everything that I need. The product is really flexible, convenient and meets needs!

Orderry Reviews (2025)

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