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Palmtech Home Inspection Software vs SnapInspect Comparison

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Overview

Palm-Tech software assists home inspectors in enhancing the creation of inspection reports. It is customizable and has a simple user interface allowing its users to understand it better. The core features include pre-installed templates, offline capability, customizable palettes, and email support.

Category Leaders

Advanced property inspection software for enhanced efficiency and seamless workflow.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

50

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

57

5

4

3

2

1

32

12

3

5

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
71%
would recommend this app

5.0

38

5

4

3

2

1

37

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I have been using then since day one and they have been great. Everything from customer support to software updates I have been very happy.
This cost effective software has helped produce top quality inspection reports and increase my profitability at the same time.
It is versatile and clients love the summaries to clearly see what is important.

Pros

Vicki Rothwell was extremely knowledgeable and helpful and a pleasure to work with. The whole staff is great.
Sensitive content hidden] was fantastic to work with. He provided some great insights on how to optimize our business and data and overall was fun to work with while setting this system up.
SnapInspect offers excellent value for the money - And importantly, they offer excellent service after the sale - This is a quality product made and backed up by a top-notch people.

Cons

If I find a defect onsite, I have to click a lot to actually add that defect into the report.
Only downside is the narratives, they are all bad and I had to put all my own narratives in.
This had happened before, and usually I can get the information back, but this time I lost the entire inspection due to a corrupt file.

Cons

I still struggle when I create a new inspection there are always errors on the report side.
The pricing plan didn't match our preferred approach for being charged.
Some instruction language may have been confusing.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features29
  • API
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • Appointment Management
  • Audit Management
  • Calendar Management
  • Code Enforcement
  • Comment Library
  • Commercial Inspections
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Equipment Tracking
  • Failed Inspection Tracking
  • Forms Management
  • GPS
  • Image Capture
  • Incident Management
  • Inspection Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Monitoring
  • Offline Access
  • Real-Time Data
  • Real-Time Updates
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting/Analytics
  • Residential Inspections
  • Risk Assessment
  • Subcontractor Management
  • Task Management
  • Task Scheduling
  • Templates
  • Third-Party Integrations
  • Video Support
  • Work Order Management
  • Workflow Management
  • Total features52
  • API
  • Activity Dashboard
  • Activity Tracking
  • Add & Edit Photos
  • Alerts/Notifications
  • Appointment Management
  • Audit Management
  • Calendar Management
  • Code Enforcement
  • Comment Library
  • Commercial Inspections
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Equipment Tracking
  • Failed Inspection Tracking
  • Forms Management
  • GPS
  • Image Capture
  • Incident Management
  • Inspection Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Monitoring
  • Offline Access
  • Real-Time Data
  • Real-Time Updates
  • Repair Estimates
  • Report Summary
  • Report Templates
  • Reporting/Analytics
  • Residential Inspections
  • Risk Assessment
  • Subcontractor Management
  • Task Management
  • Task Scheduling
  • Templates
  • Third-Party Integrations
  • Video Support
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations2
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Teams
  • NetSuite
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations5
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Teams
  • NetSuite
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Alternatives

Explore similar apps

OpenGov Permitting & Licensing

User reviews that mention these apps

NM
AvatarImg

Nick M.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SnapInspect logo

SnapInspect

My property management company has tried lots of options this is the best!

Reviewed 7 years ago
Pros

This is the only software for an inspection we found in our research that has the ability to create quick morals for each inspection item, add a photo for every inspection item, add videos, all referencing different properties, and integrating contacts.

Cons

The fact that we can't add how-to videos to the inspection items, and the UI is not great, but overall functionality makes up for that.

Vendor response

Thanks Nick! UI has been updated now along with even more features for your team to utilize!

SW
AvatarImg

Scott W.

Civil Engineering, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

Continually impressed.

Reviewed 4 months ago

Wonderful company and people. Our onboarding person Vicki Rothwell showed extreme patience with our unique requests and a change of our representative during the onboarding.

Pros

We critically reviewed at least 10 different software packages and developed a spreadsheet of all the inspection features we wanted. SnapInspect outshined all other available software.

Cons

I would like to have a title above each dropdown. This can't yet currently be done for all of the options.

DP
AvatarImg

Dave P.

Facilities Services, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

Fantastic Product

Reviewed a year ago

Fantastic

Pros

Snapinspect produces a professional inspection with incredible ease.

Cons

Some instruction language may have been confusing.

RS
AvatarImg

Richard S.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

Good product, Great Support Team

Reviewed a year ago

[sensitive content hidden] were excellent. I'm pushing the limit of what snap inspect can do, and they both were excellent in working through accommodating our use case. In all honesty, if they weren't so willing to try and find solutions within their limits, we more than likely would have moved on to another option. Great job guys.

Pros

Honestly, [sensitive content hidden] are the biggest asset.

Cons

For what we're looking for in an inspection software there are definitely limits to the customizations with reporting and how the inspections are laid out. The integration with RentManager could provide more options for automation.

GD
AvatarImg

Greg D.

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

Great product and excellent value along with high quality service and support

Reviewed 2 years ago

SnapInspect offers excellent value for the money - And importantly, they offer excellent service after the sale - This is a quality product made and backed up by a top-notch people. I would highly recommend to anyone looking for a standalone one-stop inspection solution.

Pros

SnapInspect has been an invaluable tool for our company - We've used it as the cornerstone of our inspection recordkeeping. It's portable, flexible, dependable and never caused a single problem. I can't say that about any other software our organization uses.

Cons

We didn't run in to a situation that left us wanting for any other features. It was easy to use, easy to train others to use, was built on a robust platform, never had any downtime, and provided value - There was no downside.

JF
AvatarImg

Jeff F.

Real Estate, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

SnapInspect was what I was looking for

Reviewed a year ago

Excellent, highly recommended, has already saved me alot of time in only the first couple of weeks using it.

Pros

I was struggling to find a good customizable inspection software, I tried some free trials but essentially got mired down on the learning curve. The SnapInspect team followed up after I let my demo expire and provide a zoom call to show the benefits and walked me through the system so I could see the benefits. I ended up able to customize my inspection templates to exactly what I needed, and modifications on the templates are easy, much more so than other apps.

Cons

Nothing really, pricing could always be lower for a small business!

NT
AvatarImg

Nicki T.

Real Estate, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

SnapInspect was perfect for our needs

Reviewed 8 months ago
Pros

When we started our property management company, we were limited in our software options due to the number of properties we managed. My team researched options and found SnapInspect to be our best option for move-ins and move-outs. We used SnapInspect until we were able to transition to a more intricate property management software which has its own internal inspection platform. I would not hesitate to go back to SnapInspect if there was ever a need in the future.

Cons

Lack of ability to zoom in and out with the photos, and ability to edit the template in the field or in the middle of an inspection

KD
AvatarImg

Karen D.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

This super tool will enable our company to expand!

Reviewed 7 months ago

This tool has streamlined our inspection process to such an extent, that I feel it will be easy to hire and train more Property Managers or Inspectors, which means we can grow faster.

Pros

The ease of use on my mobile device, plus the amount of time we're saving. This will be a real game-changer for us!

Cons

Nothing that I can think of at the moment.It

MM
AvatarImg

Mike M.

Construction, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

SnapInspect

Reviewed a year ago

I have used different inspection software for the past 13 years and never really found one that fit all my needs. They have custom tailored the program to fit my companies needs. This software is the easiest and most efficient product to use for any inspections. Customer service is out of this world, and [sensitive content hidden] were great to work with through the start up and onboarding process.

Pros

Ease of use and the onboarding were great.

Cons

Nothing, no complaints about the company.

JM
AvatarImg

Jaime M.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

Love SNAP

Reviewed 2 years ago

I really have enjoyed using this program since we started back in 2017. It really helps us communicate with our owners and tenants, there are so many options with SNAP and it is very customizable which my company needs as we are very niche with our processes. I also love that I can download all the data into a report so I can target what are my trouble areas quickly

Pros

I love that it is so easy to use and train new team members, I love the ease of the back end. If there are errors in reports they can be corrected or if you have pictures or video to add external SNAP has made that possible. We love that it has a video option, I have not found this in any other Inspection Platform.

Cons

I still struggle when I create a new inspection there are always errors on the report side. This is not a SNAP issues, I just do not fully understand how to create it and design the layout I am looking for.

BB
AvatarImg

Blake B.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

Kay-Del review

Reviewed a year ago

Great software with great customer service.

Pros

Ease of use and functionality. Custom service is the best I’ve experienced yet.

Cons

Nothing all has gone well as of now!

TP
AvatarImg

Tino P.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

Excellent Product for the Price and Features

Reviewed 2 years ago

My experience has been a 10 of 10! I highly recommend this software.

Pros

The ease of use through the mobile app, saving templates of properties for multiple inspections over time, the report layout, and the customization have been extremely helpful. I will not switch software and highly recommend it to my colleagues.

Cons

It would be helpful if the reports were integrated into our software; however, I like using it because it is used by a contractor and presents itself as a separate report to help clients and Tenants feel that the report's accuracy is valid.

EL
AvatarImg

Elliot L.

Banking, 501-1,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

Great Software for Our Needs

Reviewed 4 months ago

Great organization with helpful, kind employees. Everyone was always willing to help and the entire team catered to our schedule for training.

Pros

Simple, easy to use software with plenty of features that make executing inspections quick and efficient.

Cons

Getting us to customizing templates takes a little bit of practice, especially if you need multiple templates, but the SnapInspect Team is extremely helpful in their guidance.

ML
AvatarImg

Maja L.

Real Estate, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

Outstanding Service and Platform

Reviewed a year ago

What I liked most about SnapInspect was the exceptional service they provided, especially from our sales rep, [sensitive content hidden], and our account rep, [sensitive content hidden]. From the start, [sensitive content hidden] was incredibly patient with us, always available whenever we needed to speak to him. He took the time to understand our specific needs and challenges, and his knowledge of the platform was impressive. With his guidance, we felt confident navigating the entire process.[sensitive content hidden], our account rep, was a delight to work with. She made the onboarding process a breeze with her attention to detail and thorough training. Any questions or concerns we had were promptly addressed, and her dedication to our success with SnapInspect was evident throughout.The user-friendly interface of SnapInspect was a game-changer. Conducting inspections became a breeze, and the mobile app worked flawlessly, even in areas with spotty internet coverage. Adding photos and notes during inspections streamlined our workflow and eliminated the need for cumbersome paperwork.The comprehensive reporting features impressed us as well. Generating detailed and professional inspection reports became a breeze, leaving our clients impressed with the level of detail we could provide.

Pros

Exceptional Customer Service, User-Friendly Interface, Comprehensive Reporting, Reliable Mobile App

Cons

While SnapInspect's user interface is generally intuitive, some users might have found a slight learning curve when first getting started with the platform. It could take a bit of time for users to fully grasp all the features and functionalities.

ND
AvatarImg

Nicolas D.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

Everything works seamlessly

Reviewed 8 months ago

A very personalised onboarding experience that allowed us to ensure we are making the most of all its features.

Pros

You can tell the software has been specifically designed to handle large inspections and the UI is great.

Cons

Nothing negative to raise so far. We have finalised the onboarding process and our team are very happy with the software so far.

AvatarImg
AvatarImg

Peter M.

Facilities Services, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

World class app for luxury property management

Reviewed a year ago

The product an app is very good, but the people are the most impressive in the industry. Between sales and on boarding I have not had a better experience with any software. Cannot say enough good about the people of SnapInspect

Pros

The ability to customize and use for our specific clientele

Cons

As with most any software, the learning curve is a bit, but once you get the hang of it, it’s great.

SH
AvatarImg

Sigmundur H.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

Best support I have ever experienced

Reviewed 2 months ago

Everything from using the software, contacting support has been super nice. There is a 12 hour time difference but their staff are waking up at 4 am to answer my questions.

Pros

How much time it save me and is easy to use on the go.

Cons

Nothing so far. Everything has been customized to my needs.

SD
AvatarImg

Shelly D.

Construction, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

Property Maintenance company using Snap Inspect

Reviewed 7 months ago

Overall experience is great. I have been using the software for about a month now and I am very pleasure. Easy to organize properties, customize inspections, schedule inspections and much more. The onboarding process was also very helpful.

Pros

Snap inspect files properties as buildings. This is very helpful when filing or running our inspections

Cons

When editing an checklist/ inspections you can customize the options or their are two drop downs on the left that can help. One is called "Pre-made Controls" and the other is called "Controls in this template". I don't like that you cant edit the controls in "Controls in this template".

JC
AvatarImg

Jessica C.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SnapInspect logo

SnapInspect

Customer Review

Reviewed a year ago
Pros

As a new business owner, I have been juggling working a full time job while trying to run my company. I reached out to Snap Inspect to learn more about the software as I was manually inputting data into a word doc and converting to PDF with thousands of photos on my phone. After 3 minutes with [sensitive content hidden] I basically told them to shut up and take my money. This app has everything and then some! Years of working in property management with different apps and software, this is exactly what I have pictured as the perfect program for inspections, whether that be move-in / move-out or spring and fall inspections. I can even use it for onboarding new properties, so I know the exact condition they were in when I took over management. Not only is the app amazing beyond words, the team at Snap Inspect is out of this world. [sensitive content hidden] made me feel like family, with encourage words and truly taking the time to get to know me and my company. [sensitive content hidden], who is the absolute best at training, checked with me every step of the way to ensure I knew the app inside and out. Not only that if I ever run into issues they have 24/7 support available. Honestly, I do not think there is a better company out there with such an incredible app or warm and welcoming team. Keep up the great work! No 5 star review they deserve 10 Stars! **********

Cons

No cons were added to this review