Park Reviews

I love that Park is easy to set up, easy to use, and best of all- FREE!

There is nothing about Park that I dislike.

Easy to use, great customer service, easy to navigate. Our employees appreciate that we chose a program that is easy to learn.

The tutorial was difficult to follow because of the rate of speed of the instruction/instructor.

The ease of dragon drop for moving campers around various campsite is a delight. That coupled with being able to manage our entire operation from our iPhones has given us back the ability to be with our guests and not behind a desk. The park application has really changed, our ability to provide a better product to our campers!

The only thing is point of sale transactions, but that is being resolved as Park has recently released that feature, so really don’t have any cons to speak of.

Park gets the job done every time I need them.

I have no complaints with Park at all.

I could not be happier with my results switching to Park. They have been provided quick service & been very trustworthy. [sensitive content hidden] was patient and answered all my questions being very professional. Amazing experience to see how simple it is compared to others in the space that seem to be build on older technology I guess. Get a demo and watch how easy it is to drag and drop reservations. “[sensitive content hidden] was the best!

Having Point of Sale was my only gripe but it is being released so I could not be happier, thank you Park team!

I appreciate the support end of the product. I am able to be in contact with one of the founders of the program and to me that makes a huge impact.

I have found a few quirks to the system, but upon mentioning them to the support team they have been either rectified or fixed in an update to the system.

Park has taken our business to the NEXT level. Extremely professional and any time we have an issue (VERY rare) the support is super responsive !!!

I honestly cant come up with anything negative.

I love how easy it is for staff and customers to book a stay. Very user friendly.

I don't like having to use Stripe as the online payment system, would prefer it to integrate with Quickbooks which I use for everything else.

Quick, easy to use, and no cost for startup.

Nothing

Park allowed us to manage RV Park during a time we didn’t have a camp host on site. It was the only reason we successfully kept up on who was out there, coming in and out, and who owed us money, etc.

We struggled at first keeping up with tracking who had paid and who had not when some paid online in advance and some did not. Specifically for monthly guests who scheduled longer than they paid.

They helped me structure our new campground. They made it so easy to get an online presence.

With my seasonal sites I can't put in the campers info. Just block the spot. Of course you probably can I just haven't asked how to yet.

We've tried to join the 21st century and bring on technology before, but they were all quite difficult to set up and use on a daily basis. Finally we found one that just seems to make sense, and is easy for everyone at the office to pick up (even my 70 year old mother-in-law!). Online reservations have definitely made our lives easier as well, and we've been surprised to see the amount of overnighters pick up quiet a bit since they helped us list on some RV apps for traffic.

Getting our pre-existing reservations initially inputted took a while

First impressions are everything and with a high end campground it was important for us to appeal to our users from the first point of interaction and make sure they had a booking experience that was modern and familiar. Park delivers that for our customers and makes managing things on our end significantly easier.

Set up really isn’t difficult but like anything else you do for the first time requires a little coordination and trouble shooting. But a worthwhile investment

It was so easy to set up! [sensitive content hidden] and his team were very intuitive to our needs and made the implementation a breeze!

Wow, not leasts from me! I am totally satisfied with this interface.

What I like most about Park is the system was easy to manage and implement. My staff have never used computers before. I was able to teach them to use the system in a short time frame.

I would like the system to be a little more convenient toward my seasonal sites.

The one on one relationship helped create trust between us and Park. Using park has enabled our customers and our business to save time and easily create, cancel, and refund bookings.

The inability to view an entire month's availability and bookings on the calendar.

Free to the business. Easy to use. Anyone can use this system!

Fairly new to the market and can be confusing for non technical people to understand. But, the guys are so helpful and it make it easy for even the most inexperienced computer user!

How customizable it was. We were able to add boat slips to our reservations online!

Daily Stats are not that informative. Wish their was more to see.