PASEO Reviews

PASEO

Transportation management solution for all enterprises

4.5/5 (4 reviews)

Nigel Mitten

PASEO review

Used daily for 2+ years
Reviewed 2019-02-28
Review Source: Capterra

Paseo allowed our company to operate much more efficiently than we ever did in the past. Our reservations agents and dispatchers are able to get their jobs done and there is tracking within the program itself that allows us to track how productive our reservations agents are. If a user has a question about a reservation, the reservation preserves which user made each change along the way eliminating questions between various users which equals less wasted time.

Pros
Before this software, we used many different programs for our company with varying levels of effectiveness and user controls. Paseo successfully provided a solution that took us from A-Z. Essentially from quote tracking, reservations, dispatching of drivers and vehicles, billing, fleet maintenance tracking... and the list goes on. All with flexible user controls and security.

Cons
Nothing... basically it does everything.

Response from LUNA Software


Thanks for the review Nigel. We truly appreciate the time and confidence in our product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PASEO

Transportation management solution for all enterprises

Jae Gardner

Accommodating, Customizing Service

Used daily for 1-2 years
Reviewed 2019-03-01
Review Source: Capterra

Resolution to requests and challenges can be lengthy. Developer and staff are professional and knowledgable.

Pros
It meets the industry needs. It's smart. Functionalities and features can easily be customized to meet your individual need.

Cons
Too many clicks for certain tasks. Dropdown lists and selecting can be tedious at times. Error messages oftern require complete shutting down and retarting.

Response from LUNA Software


Thanks for your time Jae, we appreciate the review. We learn every day, and continue refining our product based on valuable feedback like your. Thanks again for making it PASEO!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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PASEO

Transportation management solution for all enterprises

Andrew Richards

PASEO Product Feedback

Used daily for 6-12 months
Reviewed 2019-03-08
Review Source: Capterra

Business Problems: Better use of resources; less manual intervention.

Pros
PASEO is a feature rich expandable software programme which offers its users a multitude of features to suit their immediate needs

Cons
The need to "Refresh" after any change to a reservation etc. If not the new entry might not be accepted

Response from LUNA Software


Thanks for the very important feedback Richard. The need to Refresh is being removed completely from PASEO. We appreciate your feedback and work hard to improve the things that matter to you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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PASEO

Transportation management solution for all enterprises

Robert Hendricks

Constantly Evolving & Adapting

Used daily for 6-12 months
Reviewed 2019-03-04
Review Source: Capterra

Less time doing data entry as it can be inputted in bulk and thus becoming more efficient as an organization.

Pros
Constantly evolving to meet the needs of my company

Cons
Needs more data reporting for analytics in order to aid management in decision making process

Response from LUNA Software


Thanks for your review Robert, we appreciate the time. Our reporting and analytics are currently being overhauled to offer additional decision making capabilities. Thanks for making it PASEO!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PASEO

Transportation management solution for all enterprises