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Ajit P.
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for 2+ years
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I am using Paytm for last 3-5 years and It is very easy and convenient payment app for your needs. Paytm provide us Postpaid option, Credit card payment option with cashback offers, Personal Loan facility, Jackpots, Shopping option etc. Even you can check your credit score free of cost. Mobile rechage, All Bills payments, Mobile Postpaid, Insurance, Stock investment options and all other multiple options are there. You just need to install Paytm app and be realx. Thankful to Paytm for each and every thing. The best thing that payment never stuck in case of Paytm. Its very smooth mode of payment processing.
There are so many features in Paytm. I like the Paytm wallet, balance transfer from Wallet to Bank feature.. You can easily load the money via debit card or credit card in your Paytm wallet at minimum charges and then as per requirement, you can transfer money from wallet to bank account free of cost with no hidden charges. Also you can easily scan code or transfer money to someone's account.
There should be an improvement in Paytm section of cashback points offer of Paytm. Cashback points redemption value is so less. It should be high as per the transactions are done via Paytm. Other Feature are ok to deal with.
Sumegha A.
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Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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Love it with warts and all.
I like the ease of making payments anywhere anytime. I like the fact that it lets you all your bank accounts, credit and debit cards in one place. I like the fact that it keeps all the record of even a tiny transaction and when in doubt you can easily cross check it. You always have a digital proof of every penny spent. Unlike some payment gateways, it has own wallet which I use just like a cash wallet. I am back in home country for over 4 years now and but for Paytm, it was impossible for me run my household alone and more particularity during Corona pandemic.
Once it runs it runs but when you hit an issue, it is too too stressful to resolve it. Customer service is good but they try to push you to use digital processes primarily. Recently I struggled for almost 3 months to update KYC despite doing the needful many times. Paytm should understand that's it can be very difficult for some people to visit a KYC point. Also very difficult to retrieve a wrong transaction, I had this issue once and I was asked to fill a form digitally, scan it and send it back via Paytm digital help gateway. It was far too difficult task despite very tech savvy. I suffered the loss rater than suffering the complex process of retrieving it.
aditi k.
Staffing and Recruiting, 51-200 employees
Used daily for 2+ years
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sometime we receive the rewards as a user to use it and cashback points
it requires KYC verification to use it thouroughly and that is mandatory
César C.
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Computer Hardware, 1-10 employees
Used weekly for 2+ years
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Paytm is very reliable, I had no problems with the platforms, and all the transactions I made were 100% successful. I am very satisfied with this service.
Paytm is a very safe and flexible service, it is accepted by many places and also accepts many other forms of payment that help complement the experience. Transactions are carried out quite efficiently and safely. The security methods are good and the refund system is very good. Paytm helps save time and gain efficiency. Paytm is the future of digital banking transactions.
The speed of transfers and refunds is quite slow. The limitation of only being able to use it in India is frustrating because it is a very good service that can compete with other platforms of this style.
Anonymous Reviewer
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Higher Education, 201-500 employees
Used daily for 2+ years
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Paytm was the first software through which I had started my journey of digital transactions and till the date I have not faced any problem or financial frauds. My trust on digital transactions rather increased a lot just because of this app. Due to its wide acceptability and trust it became India's no. 1 digital wallet application. So I would definitely recommend this app to enjoy your e-banking journey safely and securely.
1. It is widely accepted one the most secure payment service provider. 2. Apart from wallet and UPI payments it also supports all other forms of payment methods. 3. Transactions are processed securely and quickly. 4. 99% of transactions are processed successfully but if it fails then refund will be initiated immediately. 5. All the financial transactions can be completed via single app such as paying electricity bills, booking of lpg cylinder, insurance premium payment, travel bookings etc. 6. Attractive cashback offers make this app popular among Indian population.
Customer support should be improved sometime it takes time to get query resolved via application. Rest of things are good I haven't faced any problem.
Ajoob s.
Verified reviewer
Chemicals, 501-1,000 employees
Used daily for 2+ years
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Paytm helps us to pay bills of electricity, water, gas, mobile recharges and money transfer to friends and family.
Paytm is the most trusted payment service. We can transfer money and pay bills at different merchants without any extra processing charges. We can pay using Paytm at different merchants both online and offline using the qr code or upi id.
The customer support need to be improved. No other issues are faced.
Anonymous Reviewer
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used weekly for 2+ years
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My oral experience with Paytm does far is good and it is a reliable payment platform in India.
Things I like about Paytm is that we can pay at any online or offline merchant easily and securely. Paytm has to extra features such as Paytm wallet and paytm Bank which we can use. We can pay our bills, fees and even can do shopping in Paytm itself.
The thing I do not like about Paytm is that it has too many things and many times I get confused where to find things like movie ticket booking or shopping option in Paytm
Anonymous Reviewer
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used weekly for 2+ years
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Right now, I have uninstalled it through my phone but only uses it for fast tag recharges
I can do lots of things on paytm like invest in gold, mutual fund, stocks, make digital payments as the trend is in India that you will see paytm qr code in every street and shops. I can keep money in wallet as well like others and is very helpful in integrating fast tag with it just another level
Its addictive at time when you start using it excessively
Anonymous Reviewer
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Information Technology and Services, 10,001+ employees
Used daily for 2+ years
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As I can manage my payments through a single click so my experience is good with Paytm.
It helps me to make UPI payments very easily and quickly and also it helps me to make my payments like my mobile recharge, grocery payments, etc.
As of now, nothing is there to dislike about Paytm but their processing fee is a lit bit higher than other payment gateways.
Raj K.
Mining & Metals, 1,001-5,000 employees
Used daily for 2+ years
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PayTM is an innovative brand name suggesting cashless convenience for all stakeholders. PayTM for business brings hordes of tools for business people and their clients. Watch your business grow with this unique app meant to get things under control, irrespective of business size.
1. Receive payments from your customers by letting them scan an All In One QR code, physical or digital, for instant payouts in your wallet or bank account. 2. Business people and merchants also earn points for accepting payments to get cashback and promotion schemes. 3. It is one of the most trusted platforms with 0% fees for transferring funds to your preferred bank account. 4. You can accept payments...
1. Sometimes, the client makes the payment, but it does not immediately reflect, creating confusion and inconveniences. It may often happen due to network or technical issues. 2. The app reports are too basic and do not offer detailed insights into business cash flows. 3. Customer support does not match the industry standards, typically for small merchants.
Anonymous Reviewer
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for 2+ years
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Good App & very user friendly
- A safe & secure payment gateway - Accepted almost every where for making online & offline payments - Almost zero transaction fee is involved for the users - Amazing Customer Support - Good User Interface - Highly Intuitive & useful for all age groups & all literacy level people - Seamless payments & instant alerts available on mobile once payment is received and through
- Complicated KYC verification process - It logs me out regularly if I don't use the App for a few days.
sachin j.
Animation, 201-500 employees
Used daily for 2+ years
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I have been using paytm for more than 5 years and i can proudly say that paytm is the most trusted app .There are so many functions and features and also many offers for the registered paytm users .i will suggest paytm to all my friends and family .
It provides smooth transaction of money .It has great features and functions .I like the feature of my paytm .I can easily transfer my money to any mobile by using scan Qr
Paytm needs to be more secure for app security to avoid transaction failure ,online payment scam etc
Prajwal K.
Information Technology and Services, 10,001+ employees
Used daily for 2+ years
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I have been using paytm since 4 years and this is the best app to make payments anywhere be it online or offline stores as it is widely accepted by over millions of vendors, the cashback and offers provided are amazing and the best part is the upi payments interface where all the banks can be accessed in one place.
Extremely satisfied but a few updates to improve the app performance speed would be recommended.
Anonymous Reviewer
Verified reviewer
Computer Software, 1-10 employees
Used monthly for 2+ years
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The experience was awesome , just try it you will love it.
1. Easy to create account and setup 2. It helps me in all the kind of transactions 3. It offers promo codes and offers 4. It has so many features to use 5. Nice and clean UI loved it
1. Support is not that good 2. They should works on offers also , earlier the offers were good but it starts decreasing
Anonymous Reviewer
Verified reviewer
Computer & Network Security, 10,001+ employees
Used daily for 1-2 years
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Using this application on my device everyday since two years and it has helped in all the transactions and have various coupons and offers and promo codes to offers and it is also helpful in paying bills and provides other useful services for everyone to help.
Customer service replies a bit late and can be improved. Once it took one and half month to process a refund which was disappointing.
Shaileshkumar R.
Marketing and Advertising, 1-10 employees
Used weekly for less than 6 months
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If you do most of your business in India, you should absolutely consider them; but, if you do most of your business outside of India, this will not fit you. This is useful for storing and using all payment methods (debit, credit cards, and UPI) in one spot. Paytm's online bank is fantastic. The transfers are also quick and secure for the opposite party, reducing payment effort.
The success rate of instant payments and transactions is far too high. Scratch cards will be awarded for each transaction you make. It's just as easy and quick to put money in the wallet. It's wonderful to receive money from relatives and friends. Provides pertinent Paytm promo codes that may be used to make any payment. Paytm is a user-friendly and secure payment option in India. It also offers internet banking and a real debit card, which can come in handy at times. It's like an all-in-one platform (payments, shopping, etc.). Paytm's main feature is that it allows businesses to accept payments directly into their bank accounts.
I had completed the KYC process and provided all the required documents. However, they did not change my information on time. So, some customer service is affecting this business. Otherwise, this is the best platform for small business owners.
MD Abu K.
Verified reviewer
Education Management, 201-500 employees
Used weekly for less than 6 months
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Overall, I am quite satisfied with Paytm. It made the travel easier with many checkout discounts & many more offers. It reduced the hassle of carrying cash & change.
Paytm is the best available mobile payment method in india. I used it while I was in India for our company visit. It is supported widely all over the country & has secure payment support. It has launched the Paytm payment gateway which helps to make international card payments in india.
The software is limited to India only & cannot be accessed from outside of India. It requires an Indian number all the time to log in because of OTP verification thus it creates trouble for the foreigner to access the number all the time.
Anonymous Reviewer
Verified reviewer
Education Management, 1,001-5,000 employees
Used daily for 1-2 years
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Best
Paytm provides easy integration with other software using API. There are no such flaws I can say. We are using on daily basis.
There are no cons with Paytm as such realised. Everything looks good. Sometimes customer supports little sucks. Otherall best experience. Highly recommended.
suhail A.
E-Learning, 201-500 employees
Used weekly for 2+ years
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I like the smooth integration of this app with other merchant apps to make my payment process smooth using UPI method. Also this app has almost everything to offer from recharge to shopping.
One thing that I don't like about this software is that they don't allow to take a screenshot of the page when the payment status is displayed
Vishwa D.
Verified reviewer
Human Resources, 51-200 employees
Used weekly for 6-12 months
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I'm using Paytm since 2016 and must say Paytm is great and easy platform for all monitory transaction. I"m using the app regularly to pay my bills, recharge, bool tickets, and all other money transfer. I never faced any major issues regarding services.
The app provides multiple features and cover all the things wallet, UPI, bills payment, booking, and many more. The usage of the app is simple and smooth even elders of my family are easily using it.
I think i don't like about paytm is, the mobile application interfere even though they are changing it time to time but i think it can be improved and more organized.
Rajaram P.
Logistics and Supply Chain, 10,001+ employees
Used weekly for 2+ years
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I am using this app since last 4 years and I am really happy with this app.
It's an user friendly app and can use any type of payment mode
I like the UPI function and we get the refund amount within few days because paytm's refund policy is very much attractive
Anonymous Reviewer
Verified reviewer
Media Production, 201-500 employees
Used weekly for 2+ years
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I really like the app. The best thing is that you can pay all kinds of bills with just one click
The best thing about Paytm is that now you can pay money directly to a bank account without any extra charges
I don't have any such thing in mind. It seems like very decent app
Maniprakash M.
Education Management, self-employed
Used weekly for 6-12 months
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Paytm is the one of the best software for payment transaction I've ever seen... I've recommend to my friends and colleagues as well.. I've received cashback as well... sounds good right..
Recently I have addicted to this application because of the fast payment transaction...Few weeks back one my friend ask to share money through Paytm... I have send the money within 1 second... It's really excited about the fast payment
I haven't find any difficulty about this software... everything is working fine and very fast as well...
Siddhan S.
Education Management, 1-10 employees
Used weekly for 6-12 months
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very bad . will not recommend to any one
nothing as such. as because their customer service is very bad
page integration is ok but customer service is very bad
Shankha K.
Computer Software, 1-10 employees
Used monthly for 2+ years
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Technology is updated, easy integration, dashboard user interface is very easy.
Worst customer support, their support team is slow, irresponsible, doesn't care about merchants.