Resolver Features

Resolver

A solution for the entire organization.

4.46/5 (13 reviews)

Resolver Feature Summary

  • A single location or implemented worldwide
  • Activity tracking
  • Alerts & workflow
  • Analyze and report on activity volumes
  • Assign new case investigators
  • Associated losses
  • Automatically-generated email notifications
  • Built-in activity log
  • Consolidate related incident and investigation data
  • Corporate security or across multiple departments
  • Customizable
  • Detect patterns and trends
  • Dispatching
  • Document the record of events
  • Generate full case reports
  • Incident reporting
  • Initiate dispatches from a single click
  • Integration capabilities
  • Investigations
  • Manage service requests
  • Service deployment
  • Summary of incident
  • Track routine duties and tasks
  • iOS app

Operations Management Feature Comparison

Most popular features of all Operations Management apps

API (541 other apps)
Activity Dashboard (425 other apps)
Activity Tracking (278 other apps)
Audit Trail (258 other apps)
Auditing (313 other apps)
Automatic Notifications (429 other apps)
Compliance Management (289 other apps)
Custom Fields (230 other apps)
Customizable Reporting (340 other apps)
Data Import/Export (315 other apps)
Document Storage (254 other apps)
Inventory Management (309 other apps)
Inventory Tracking (262 other apps)
Invoice Management (235 other apps)
Monitoring (237 other apps)
Real Time Data (286 other apps)
Real Time Reporting (240 other apps)
Reporting & Statistics (371 other apps)
Third Party Integration (305 other apps)
Workflow Management (313 other apps)

Competitor Feature Comparison

Resolver Feature Reviews

12 reviewers had the following to say about Resolver's features:

Daniel Kennedy

GRC Cloud

2018-11-28

GRC Cloud allows us to complete more audits and accomplish our audit plan.

Pros

It handles everything you need for an audit function, including risk assessments, electronic workpapers, audit report generation, review and approval workflows, etc.

Cons

We have a large library of auditable entities, which limits our ability to run some reports at the company level and results in occasional latency.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul Bates

The Corporate Security software has been an invaluable tool for our department

2018-05-01

Excellent tool for documenting incidents; and subsequent report generation.

Pros

The analytics and reports allow quick and easy generation of charts and graphs to demonstrate to our user groups and senior management where the company is at most risk.

Cons

Some of the key information is not easily searchable, which means for long waiting periods. Moving files into the program is limiting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ian Weimer, CPA, CMA, CRMA

A fully customizable product with a dedicated staff

2018-11-29

The developers kept us on track, within budget, they were very knowledgeable and to the extent possible were able to build custmizations to suit our unique needs.

Pros

The software is very customizable and the developers and support team are very knowlegable about how the product can be configured for your organizations direct needs.

Cons

Additionally, there are the odd anomolies/minor limitations, i.e, some formula/rules that can not be built into the system, inability to add certain fields on views, which have been reported to Resolver and expect to be rectified.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian Ishikawa

Monumental

2018-05-01

This software allowed us to meet several key regulatory related challenges while still allowing us to document and capture the data and metrics that was important to us.

Pros

The software was very easy to customize; all the while allowing us to obtain the metrics and data fields that we wanted.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Juan Carlos Cornejo Alfaro

It is a great tool!

2018-03-28

Pros

When you have different clients you can track them and easy report what is going on and work on It.

Cons

In general the software is good but It takes a Little bit long when you are making the implementation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
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Anonymous
A verified reviewer

Overall, I would say that Perspective from Resolver is a great tool for security managers.

2018-05-02

Consolodating information.

Pros

The product is affordable, and easy to use and track incidents.

Cons

I wish the main dashboard was more customizable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Keith Pua

I have used Perspective for several years and the software has made my job much easier!

2018-05-01

Pros

The ease of creating reports frees up my time to do other tasks.

Cons

Upgrading from version to version is quite disruptive to our operations and we have typically found a fatal error the past few times we have upgraded.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Karla Leon

Generate incident reports easily

2018-07-01

Very good tool to generate quick and accurate reports, to be able to carry a documentation of the incidents is great.

Pros

a very useful tool, you can easily obtain complete reports and analyzes, as well as its graphic representation to be able to discuss what risks the company runs and propose preventive measures, to control the risks to which the organization is exposed and to start working from them .

Cons

I have no objection, so far everything is going well, it is a tool of easy use and access.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
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srikanth jonnalagadda

It's a nice to part of it.

2018-05-02

Pros

there i have find multiple user friendly options and easy to access the and accurate results in the reports.

Cons

there we have few options that are not must elaborated so we need to focus on those ones other than that all look normal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
gary zeiler

sasktel

2018-12-03

Pros

Ability to automate and track the our program

Cons

Would like to able to give more admin functionality to ceo/cfo program admin, (email notification changes, account changes)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Security and Investigations company, 11-50 employees)

The forensic master

2019-04-15

My day to day life involves interaction with forensic evidence such as blood, saliva hair among others.once I was introduced to this software have been finding it easy to manage my investigation and analysis time since it has helped me reduce time for analysis evidence

Pros

It also provides a smooth workflow hence reducing human error.

Cons

As I am on a free trial and as a first timer I haven't observed any shortcomings.

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Navin Maharaj

Working with Resolver has been a great experience, the application as well as the service delivery

2017-12-18

Ease of Use, support, capture of relevant information.

Pros

All of this is supported by an organization that seeks and values customer feedback with the aim of providing an optimal and innovative solution for the Governance, Risk and Compliance space.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more