Resolver Features

Resolver

A solution for the entire organization.

4.42/5 (12 reviews)

Resolver Feature Summary

  • A single location or implemented worldwide
  • Activity tracking
  • Alerts & workflow
  • Analyze and report on activity volumes
  • Assign new case investigators
  • Associated losses
  • Automatically-generated email notifications
  • Built-in activity log
  • Consolidate related incident and investigation data
  • Corporate security or across multiple departments
  • Customizable
  • Detect patterns and trends
  • Dispatching
  • Document the record of events
  • Generate full case reports
  • Incident reporting
  • Initiate dispatches from a single click
  • Integration capabilities
  • Investigations
  • Manage service requests
  • Service deployment
  • Summary of incident
  • Track routine duties and tasks
  • iOS app

Competitor Feature Comparison

API
Access Controls/Permissions
Active Directory Integration
Activity Tracking
Alarm Management
Alerts / Escalation
Alerts/Notifications
Archiving & Retention
Assessment Management
Assignment Management
Audit Management
Audit Planning
Audit Trail
Authentication
Automatic Backup
Case Management
Collaboration Tools
Complaint Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Management
Controls Audit
Corrective and Preventive Actions (CAPA)
Customizable Reports
Customizable Templates
Dashboard
Data Management
Data Visualization
Dispatch Management
Document Management
Document Storage
Event Logs
Event Management
Event Tracking
FDA Compliance
Forms Management
GPS
ISO Compliance
IT Risk Management
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Internal Controls Management
Investigation Management
Issue Management
Knowledge Base Management
Legal Risk Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Language
Multi-Location
OSHA Compliance
OSHA Recordkeeping
Occupational Health Management
Operational Risk Management
PCI Assessment
Performance Metrics
Policy Management
Prioritization
Process/Workflow Automation
Project Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reminders
Reporting & Statistics
Reporting/Analytics
Response Management
Risk Alerts
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Role-Based Permissions
SSL Security
Safety Incident Management
Sarbanes-Oxley Compliance
Search/Filter
Secure Login
Self Service Portal
Single Sign On
Sourcing Management
Subject Profiles
Summary Reports
Task Management
Task Progress Tracking
Third Party Integrations
Trend Analysis
Two-Factor Authentication
Vendor Management
Version Control
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Active Directory Integration
Activity Tracking
Alarm Management
Alerts / Escalation
Alerts/Notifications
Archiving & Retention
Assessment Management
Assignment Management
Audit Management
Audit Planning
Audit Trail
Authentication
Automatic Backup
Case Management
Collaboration Tools
Complaint Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Management
Controls Audit
Corrective and Preventive Actions (CAPA)
Customizable Reports
Customizable Templates
Dashboard
Data Management
Data Visualization
Dispatch Management
Document Management
Document Storage
Event Logs
Event Management
Event Tracking
FDA Compliance
Forms Management
GPS
ISO Compliance
IT Risk Management
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Internal Controls Management
Investigation Management
Issue Management
Knowledge Base Management
Legal Risk Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Language
Multi-Location
OSHA Compliance
OSHA Recordkeeping
Occupational Health Management
Operational Risk Management
PCI Assessment
Performance Metrics
Policy Management
Prioritization
Process/Workflow Automation
Project Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reminders
Reporting & Statistics
Reporting/Analytics
Response Management
Risk Alerts
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Role-Based Permissions
SSL Security
Safety Incident Management
Sarbanes-Oxley Compliance
Search/Filter
Secure Login
Self Service Portal
Single Sign On
Sourcing Management
Subject Profiles
Summary Reports
Task Management
Task Progress Tracking
Third Party Integrations
Trend Analysis
Two-Factor Authentication
Vendor Management
Version Control
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Active Directory Integration
Activity Tracking
Alarm Management
Alerts / Escalation
Alerts/Notifications
Archiving & Retention
Assessment Management
Assignment Management
Audit Management
Audit Planning
Audit Trail
Authentication
Automatic Backup
Case Management
Collaboration Tools
Complaint Management
Compliance Management
Compliance Tracking
Configurable Workflow
Contact Management
Controls Audit
Corrective and Preventive Actions (CAPA)
Customizable Reports
Customizable Templates
Dashboard
Data Management
Data Visualization
Dispatch Management
Document Management
Document Storage
Event Logs
Event Management
Event Tracking
FDA Compliance
Forms Management
GPS
ISO Compliance
IT Risk Management
Incident Management
Incident Reporting
Industrial Safety Management
Inspection Management
Internal Controls Management
Investigation Management
Issue Management
Knowledge Base Management
Legal Risk Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Language
Multi-Location
OSHA Compliance
OSHA Recordkeeping
Occupational Health Management
Operational Risk Management
PCI Assessment
Performance Metrics
Policy Management
Prioritization
Process/Workflow Automation
Project Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reminders
Reporting & Statistics
Reporting/Analytics
Response Management
Risk Alerts
Risk Assessment
Risk Management
Risk Reporting
Risk Scoring
Role-Based Permissions
SSL Security
Safety Incident Management
Sarbanes-Oxley Compliance
Search/Filter
Secure Login
Self Service Portal
Single Sign On
Sourcing Management
Subject Profiles
Summary Reports
Task Management
Task Progress Tracking
Third Party Integrations
Trend Analysis
Two-Factor Authentication
Vendor Management
Version Control
Workflow Management
Visit WebsiteCompare App

Resolver Feature Reviews

11 reviewers had the following to say about Resolver's features:

Paul B.

The Corporate Security software has been an invaluable tool for our department

2018-05-01

Excellent tool for documenting incidents; and subsequent report generation.

Pros

The analytics and reports allow quick and easy generation of charts and graphs to demonstrate to our user groups and senior management where the company is at most risk.

Cons

Some of the key information is not easily searchable, which means for long waiting periods.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel K.

GRC Cloud

2018-11-28

GRC Cloud allows us to complete more audits and accomplish our audit plan.

Pros

It handles everything you need for an audit function, including risk assessments, electronic workpapers, audit report generation, review and approval workflows, etc.

Cons

We have a large library of auditable entities, which limits our ability to run some reports at the company level and results in occasional latency.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ian W.

A fully customizable product with a dedicated staff

2018-11-29

The developers kept us on track, within budget, they were very knowledgeable and to the extent possible were able to build custmizations to suit our unique needs.

Pros

The software is very customizable and the developers and support team are very knowlegable about how the product can be configured for your organizations direct needs.

Cons

There are a few features that are lacking, including a calendar/scheduling for task management of reminders to ensure requirements are not overlooked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Overall, I would say that Perspective from Resolver is a great tool for security managers.

2018-05-02

Consolodating information.

Pros

The product is affordable, and easy to use and track incidents.

Cons

The analytical and query searches could be made more user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Karla L.

Generate incident reports easily

2018-07-01

Very good tool to generate quick and accurate reports, to be able to carry a documentation of the incidents is great.

Pros

a very useful tool, you can easily obtain complete reports and analyzes, as well as its graphic representation to be able to discuss what risks the company runs and propose preventive measures, to control the risks to which the organization is exposed and to start working from them .

Cons

I have no objection, so far everything is going well, it is a tool of easy use and access.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
srikanth j.

It's a nice to part of it.

2018-05-02

Pros

there i have find multiple user friendly options and easy to access the and accurate results in the reports.

Cons

there we have few options that are not must elaborated so we need to focus on those ones other than that all look normal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Juan Carlos C.

It is a great tool!

2018-03-28

Pros

When you have different clients you can track them and easy report what is going on and work on It.

Cons

In general the software is good but It takes a Little bit long when you are making the implementation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Keith P.

I have used Perspective for several years and the software has made my job much easier!

2018-05-01

Pros

The ease of creating reports frees up my time to do other tasks.

Cons

Upgrading from version to version is quite disruptive to our operations and we have typically found a fatal error the past few times we have upgraded.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
gary z.

sasktel

2018-12-03

Pros

Ability to automate and track the our program

Cons

Would like to able to give more admin functionality to ceo/cfo program admin, (email notification changes, account changes)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Navin M.

Working with Resolver has been a great experience, the application as well as the service delivery

2017-12-18

Ease of Use, support, capture of relevant information.

Pros

All of this is supported by an organization that seeks and values customer feedback with the aim of providing an optimal and innovative solution for the Governance, Risk and Compliance space.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian I.

Monumental

2018-05-01

This software allowed us to meet several key regulatory related challenges while still allowing us to document and capture the data and metrics that was important to us.

Pros

The software was very easy to customize; all the while allowing us to obtain the metrics and data fields that we wanted.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more