Policy & Procedure Management Reviews

ComplianceBridge saves literally hundreds of hours by automating most of the administration related to maintaining policy and procedure compliance throughout an organisation.

The software interface looks a little old-fashioned, but it's reliable which is the most important factor

All the elements essential to our initial success were included under our contract, but we are aware that the risk and compliance module and the contract management module are something to consider in future as we grow in this process.

Learning to create in HTML was not something I had ever done previously nor did I take to it without assistance, which the team at ComplianceBridge provided in the most thorough and positive way. I would have no hesitation in calling my sales and implementation team for assistance at any time, and have done so on numerous occasions.

Very robust features on the Administrative side.

Complicated, and not very end user friendly, design-wise. Very technical for users.

This software is an all in one package that saves lots of time in the policy upkeep and management world. The best feature is the automatic reminders that I can “set it and forget it” which put policy management into the hands of users, policy managers, and administration all at a simple click! Another feature I absolutely love is tracking changes so all users can see what has been changed in a policy - so it appeals to the novice as well as the expert policy reader and writer!

The only integration price that has been challenging is the interface with all the government security protocols we have in place, but most of those hurdles were more of annoyances to overcome so we could fully implement the systems functionality.

My company requested several changes to the product because we use the software in a unique way in which most other companies do. After customer support tweaked the software I found it to be very user friendly. I still have difficulty with some features but overall I am pleased with the software.

The report building feature is what I like the least about ComplianceBridge.

One stop shopping for managing controlled docs and training expectations. Maintains an audit trail of changes, approvals, and acknowledgements. Auto-generated emails provide followup reminders which eliminates manual tracking.

HTML takes some getting used to, formatting can be tricky. Behind the scenes upgrades are implemented at times during business hours (due to differing time zones), which may affect the end user input/output process. CB document management took a while to learn (it's a process after all) but repetition helps and its functionality works.

Customization features and ease of use.

Restrictions of administrator access.

ComplianceBridge provides exactly what we need, and at a lower price point than anyone else I've found. In regards to policy and procedure management, this is a product with over a decade of experience. For us, it was most important to be able to have specific groups acknowledge certain HR polices, and TotalCompliance made it extremely easy to create these distribution lists, have our employees acknowledge the policy, and even quiz them on their comprehension of the policy. I also have to say that the support and training I've received from TotalCompliance has been phenomenal. They've been available every step of the way, and we were able to onboard this product quickly!

There are very few things I dislike about TotalCompliance. I have to say that, in regards to the user interface, it's a little rough. The features and cost benefits dramatically outweigh that, however.

Ease of use Ability to track historical changes It's role in helping us standardize processes

Nothing.

No pros were added to this review

No cons were added to this review

I would have to say he biggest pro is their customer service. Being in IT customer helps is number one on my radar. Compliance Bridge is always willing to work with us on anything we need help with. Overall the product does what its supposed to and the back end is easy to navigate and use.

I would like vanity urls, other than that the program does what it is supposed to.

It is very easy to use and intuitive. Customer support is very fast and effective and helpful!

So far, nothing. Does what it needs to do and is feature rich.

The ability to track receipt of departmental policies

The time it takes to enter policies in HTML format.

Ease of moving through the windows and search engine. Customer Service is exemplary and return emails and calls immediately.

Trying to learn to use it without customer service, relying on the manual alone.

It is easy to use and the ability to be used by multiple departments.

As with any new system it takes time to get use to.

This product provided us with extensive ability to configure our policy organization to meet the needs of our workplace and staff. It is intuitively organized and easily searchable. Our users appreciate being able to access their information in one central location.

The company offers extensive webinar training, hands on support, representative contact, and video training- however, we found that offering more extensive "how to" documentation would be beneficial for training new users.

Great for ensuring that policies and procedures are reviewed in a timely manner, especially helpful was the automated emailing to business users responsible for the review.

None that i can recall

No pros were added to this review

No cons were added to this review

quick implementation and not too expensive

sometimes complicated to use (reports, groups)

I like that I can upload all of my agency's policy and procedures and disseminate to staff in one go.

Nothing at this time. I've only had one issue, but it was resolved quickly.

Easy to use.

limited editing features

No pros were added to this review

No cons were added to this review

No pros were added to this review

No cons were added to this review