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Praxedo

Powerful, cloud-based field service software

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Praxedo Pricing, Features, Reviews and Alternatives

Praxedo product overview

Price starts from

$

27.50

/momonth
Per Feature

What is Praxedo?

Praxedo is a powerful, cloud-based Field Service Management software solution empowering service companies to increase productivity, streamline business processes and improve customer satisfaction.

Key benefits of using Praxedo

  • Flexible configuration for any business and integration to any information system

  • Complete job management system

  • Advanced dispatch of field resources

  • Dynamic scheduling dashboard

  • Real time view of activity progress in the field

  • Technician GPS position enabling dispatch of urgent service calls

  • Powerful mobile application with comprehensive report capabilities and data collection

  • Easy design of complex forms

  • Remote collaboration via photo sharing and in-app chat

  • Automated messaging for customers
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Phone Support

    Training options

    Live Online
    In Person
    Documentation

    Praxedo pricing information

    Value for money

    4.3

    /5

    41

    Price starts from

    $

    27.50

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Praxedo features

    Functionality

    4.4

    /5

    41
    Total Features69 7 categories

    Most valued features by users

    Alerts/Notifications
    Reporting & Statistics
    Activity Dashboard
    API
    Third Party Integrations
    Document Management
    Workflow Management
    Customizable Reports

    Functionality contenders

    Praxedo users reviews

    Overall rating

    4.6

    /5

    41

    Positive reviews

    95%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.26/10
    Rating distribution

    5

    4

    3

    2

    1

    27

    12

    2

    0

    0

    Pros
    We really like the versatility of the solution, it gives us the chance to manage all our team rapidly and very effectively. Work very well and the support is very responsive.

    JB

    Jonathan B.

    The cool thing is that my customers can make their delivery requests themselves in the Praxedo portal. It helps me save time and money and makes my customers happy.

    DC

    Dean C.

    It is very adaptable with options for customization that we can add if our needs should grow. We have received great technical support and help starting up from the Montreal team.

    Mike J.

    Cons
    But this is really the only one problem we found at this software.

    JB

    Jonathan B.

    So if one of your field service workers for instance is absent or ill you can simply switch his account to another which gives you all in all more flexability in use.

    RK

    Robert K.

    The use of the article is quiet hard when the database is large.

    Michael M.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Ease of use and ever more available teams

    Reviewed 3 years ago

    Thanks to Praxedo, we manage our projects from planning to invoicing, which saves a lot of time for our teams whether in the field or in the office.

    Pros

    + a multi-device plateforme + setting up very simplified + using the different services that are always available + a highly customizable system to be closest to the reality on the ground

    Cons

    The implementation of exports can sometimes seem long, but once the handling is done, it is not so difficult. Nevertheless the Praxedo teams are always available to guide us and it is really appreciable. All structures of this size do not have the same reactivity.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Efficient and Reliable

    Reviewed 2 years ago

    Working in a profession (retail services) which is not a typical praxedo client profession, such as classical service technicians, we were very busy and occupied in finding field service cloud solutions. Many of what we found were very expensive and needed professional consulting assistance to be inplemented within our systems. Praxedo does not need further Software than your own computer browser...

    Pros

    - Pay per field service account - No further Computer Software needed - Compatible with every Android or IOS Device - Straight and helpfull support -

    Cons

    - there is a bit more work neccesary in improving the map module and making it more intuitive.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Easy to use, to change/add individiual features

    Reviewed 4 years ago
    Pros

    Design could be easily changed to our own requirements, users could be added, restrictions and rights sets quickly.

    Cons

    Could be a little bit more stable, although availabilty improved. Feedback customer service could be faster.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Flexible Power

    Reviewed 4 years ago

    Modern planification and report tool. Increased treatment capacity

    Pros

    Instantaneous acces of interventions reports. Natives notifications on technician PDA's. Easy optimization of the planning due to pre-planning and cartography. Powerful web services API to interfacing PRAXEDO to SAGE CRM and Business Management. Self made personalized reports. Personalized supply support and global activity reports.

    Cons

    Non-attendance of : reccurence billing, automatic advanced statistics personalisation of scripts based on the customer

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Digital transformation : the contribution of Praxedo

    Reviewed 2 years ago

    The automatic sending informations and reporting has reduced the number of incoming calls and emails. We save time.

    Pros

    The implementation of praxedo has allowed us to climb the big step between an organization based on paper et a digital organization. No more intervention unbilled because of the paper lost in the technician's car. No more photocopy of the customer order, it can be directly consulted by the technician from praxedo. And at last, but not least, so easy to plan several technicians with the smart scheduler and the map

    Cons

    The use of the article is quiet hard when the database is large.

    Praxedo FAQs and common questions

    Praxedo has the following pricing plans:
    Starting from: $27.50/month
    Pricing model: Subscription
    Free Trial: Available


    Praxedo has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Praxedo supports the following languages:
    Spanish, English, French, Portuguese, German, Italian


    Praxedo supports the following devices:
    Android, iPhone, iPad


    Yes, Praxedo has an API available for use.


    Praxedo integrates with the following applications:
    Salesforce Service Cloud, Sage CRM, iZettle, Sage Business Cloud Financials, WEBFLEET, Sage X3, Salesforce Sales Cloud, Sage 100cloud, Microsoft Dynamics 365 Business Central, QuickBooks Online, Google Calendar, Google Maps, One2Team, Microsoft Excel


    Praxedo offers the following support options:
    Email/Help Desk, FAQs/Forum, Phone Support

    Common Praxedo comparisons

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    PraxedovsServiceMax

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