PrePass Reviews - Page 2

Allows me to bypass the port of entry most times.

Sometimes it doesn't read at all, and the first few months I was constantly being pulled in.

It's a plus to be able to see the toll activity for our account.

The website updates slowly and is cumbersome to maneuver. Toll violation notifications are a hassle and often times unwarranted for various reasons. As a user it, it seems as if we are a lone island.

Thank you for bringing your concern to our attention. We appreciate you taking the time and leaving a review.

We are happy with the integration with BestPass as well as the analytics and bypass reporting data available

The process of adding new equipment somewhat complicated and at times inconsistent

Easy to use and sort and create reports, tracking of devices is easy.

We cannot separate 2 accounts, have to download and sort by sub account.

easy to use once trained, can easily find the activity of the transponders and able to un-assign the transponders on trucks that are not currently in use, and activate them once they are back on the road

slow moving waiting on the hour glass & get kicked off the software sometimes

Software seems easy to use. Easy step by step instructions.

So far I have no problem with anything in the software

The software is pretty easy to use once you learn navigation.

The slowest of the site at time. And needing pictures for most trucks.

Being able to post date adding vehicles. Adding and deleting vehicles is easy.

It is necessary to download transactions in two batches because it can't give me the whole month at once. Also, reconciling the cross month billing (ie transaction in one month posts to the system in the next month) is difficult. Quarterly statements are mid-month which makes no sense at all.

Simple and efficient for Drivers utilization.

Updating information on the server is very slow and time consuming.

ease of use with great support to back you up

just the ease of use and availability of help

Reporting, search features and the downloading of data.

Adding vehicles in bulk can be a little difficult but at the same time, customer support has been very helpful, allowing me to send them a list of vehicles and they have added them for me.

The ease of all integrations. I had no issues being able to easily navigate through each aspect I was working on.

Customer Supoort. I tried to email them about receiving a report. I got an email back almost a month later.

Ease of use. Price/affordability is good.

The only issue I have is the occasional hiccup with customer support. At times, very long waits can occur and I do not have the time in a day to spend on the phone for prolonged periods.

It helps me to manage my drivers. Especially when I need to make edits. The software is fairly user-friendly.

The format could be set up in a better way.

Easy to use and track usage for your fleet

nothing to complain about all functionalities are great

Easy to install and little work involved.

The 24 hour wait time for the device to become active.

Reports are decent to use. Easy to read

Customer service is not very responsive

User friendly, very great layout and look for the website

Hard to navigate, webiste isn't always the easiest to use, hard to find what it is that i am looking for

being able to monitor scale crossing and problems

It is very slow. Takes a longtime to enter new equipment

The help guides are useful to navigate the site.

sometimes it is difficult to navigate the site