Priority Software vs Epicor Prophet 21 Comparison

Dynamics 365

NetSuite

Odoo 

SAP Business One

Sage 300cloud

Infor Supply Chain Planning

Very helpful database

We incorporate more government regulation obstacles into the software.  The software helps so we can plan our next strategic steps.

Prophet 21 Since 2004

Hi Kevin,
Thank you for your feedback about Epicor Prophet 21. We're glad to hear the software adaptability is working well for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.
Many thanks.

Easy to learn, use and expand

We manufacture and wholesale products and this software is very capable

15 year user

Hi James, thank you for your feedback about Prophet 21. We're glad to hear that the integration modules are working well for you. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments. We would especially like to hear about the electronic payments and email integrations in order to feed this back to the appropriate teams. 
Sincerely
The Epicor Social Team

Epicor Prophet 21 is still around and breathing

Hi Doug, 
Thank you for taking the time to post a review. We appreciate the feedback you have provided. 
At Epicor, we are committed to the continual improvement and investment in Prophet 21. 
We will share your feedback internally. Thank you. 

i) I was working for a medium sized plumbing company as a Solutions Providing Consultant and they were maintaining their records in Tally
ii) After some Google search and research I found this Software 
iii) I really loved the Dashboards customization so that my client can customize it however he wants, he can see all the sales in a single place 

One of the good ERP accounting Software

Hi Pranagnya, thank you for your feedback about Epicor Eclipse. We're glad to hear the customization is working well for you and your client. Your feedback is invaluable. Please feel free to ask your client to email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program. 

Great ERP system for mid size company

Hi Terry, thank you for your feedback on Epicor Prophet 21. We're glad to hear credit card processing and the integration with sales tax software is working well for you. We note your comments on e-commerce integration. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program. 

Great software, just make sure you have the right parts to handle a quality integration. 

great software for b2b distributors

Hi Josh, thank you for your feedback about Prophet 21. We're glad to hear the ecommerce integration capability is working well for you and note your comments regarding the 'out of the box' integration. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.  

After 10 years not very happy.  The items I listed as Cons are so severe they are causing my company to look ignorant and lose money.

Prophet 21 concerns

Software is great but lacks reporting. I feel they are gouging you because you have nowhere else to go once you purchase the product. They promise you the world when they come to sell you the software but once you in implementation you find out that everything they told you the software can do out of the box, is a custom modification that is going to cost you alot of money. 

We have been pleased with our choice of software and think Prophet21 is a good partner

Perfect for the Distribution Industry

Hi Greg,
Thank you for your feedback about Epicor Prophet 21. We're glad to hear the solution is working well for your business. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments and tell you about our customer reference program. 
Sincerely, 
The Epicor Social Team


Complicated, slow, and obtuse

The software has seriously helped us grow our business tremendously and keep a watchful eye on the inventory, accounting, and CRM.

Will

Hi William, thank you for your feedback about Epicor Prophet 21. We're glad to hear it is helping with inventory control. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program. 

Needs some work for sure

We use the software to run the business and it does fine, but we have to have a lot of other tools to allow us to do some of the critical pieces of the business like procurement .  It is not designed to do a highly level analysis need in the supply chain.

Distribution Software

Hi Marilyn,

Thank you for your feedback about Epicor Prophet 21 We're glad to hear the solution has been easy to learn.  However, we're sorry to hear the inventory module has not been stable. Please send us an email to socialmedia@epicor.com with your contact info so we can assist you in delivering a solution. 
 
Sincerely, 
The Epicor Social Team


Our company has shipped product without quality verification. It has caused several customer complaints. 

Epicor user and interface

We would recommend this software to other distributors in the electrical field. We have used the system for over 8 years with no major problems.

Epicor Eterm/Solar

Great Distribution software! Great for mid-size and large companies. Very full featured, very good support. A first class solution! Reliable and Dependable 24/7.

Good system for distribution, Web based version of the software still lacking

I have had their software for 8 years, and every time I have had to call I have had the worst experience. You cannot call and get tech help you have to leave a message, and that message usually isn't returned for at least 24hours even with a system down. They have discontinued my software and while they will still charge me for it, they refuse to even answer a simple question without being rude and condescending. Even before they discontinued my software I still had multiple problems their tech support. I rarely write bad reviews but the last contact I had with this company was so unprofessional. 

Rudest Employees and Horrible Tech Support

We have used the Prelude product since 1995. It has served us well over the years but is no longer in active development.  Had all the integrated features we needed at the time.  Real time, Order Entry, AR, AP, GL, Inventory, Purchasing.  Pay a lot in support fees that supposedly went towards development, but new modules have to be purchased.  Only basic enhancements integrated with upgrades. 

Epicor Prelude

It will be a long process but so far it is looking very promising!

I could never recommend this software for anyone, unless you have lots of money to waste and lots of time fixing issues they create and like speaking to someone you can't understand from another country when you are trying to fix something. I am currently working to find a 3rd party for support. For the money we pay for support and the money we paid for the software, there shouldn't be this many issues.

People need to know before they waste their money and time

Epicor (Prophet21) Review

We have experienced a exceptional partnership with Epicor.  There have been some bumps in the road but ultimately Epicor listens and responds.  We have participated in all of the User Conferences and User Group Conferences.  There is an awesome World Wide User Group (WWUG) that is very active and supportive.  We have tried to take advantage and apply all of the P21 features that we can and see great return on that effort.

Prophet 21 Review

Hi Rod,
Thank you for your feedback on Prophet 21. We are glad you find it easy to use and rich in functionality and connectivity. We also appreciate your views on the partnership. Your feedback really is invaluable. Please reach out to us at customerreferences@epicor.com to share additional comments and find out more about our reference community. 
Sincerely
The Epicor Social Team

Compare Priority Software and Epicor Prophet 21 based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

NetSuite provides organizations with an integrated system helps them run their business. More than 41,000 organizations around the world use NetSuite to more easily grow and adapt to change.

Priority Software are pioneers in the ERP solutions market, providing flexible, cost-effective ERP solutions to a range of customers. Over 8,000 companies in 40 countries rely on Priority to grow their business. Available as on premise and cloud solutions, both with 100% system functionality, today, 1,500 customers successfully use Priority in the cloud. Visit www.priority-software.com.

1099 Preparation

Access Controls/Permissions

Accounting

Accounting Integration

Accounts Payable

Accounts Receivable

ACH Payment Processing

Activity Dashboard

Activity Tracking

Aging Tracking

Alerts/Notifications

Approval Process Control

Approval Workflow

Audit Trail

Bank Reconciliation

Barcode Recognition

Barcode/Ticket Scanning

Barcoding/RFID

Bill of Material Analysis

Billing & Invoicing

Billing Portal

Bills of Material

BOM Creation

Budget Control

Budgeting/Forecasting

Built-in Accounting

Calendar Management

Campaign Management

Cash Flow Management

Cash Management

Change Management

Check Processing

Check Writing

Check-in/Check-out

Client Management

Client Portal

Collaboration Tools

Compliance Management

Components Tracking

Configurable Workflow

Consolidation/Roll-Up

Contact Database

Contact Management

Contract/License Management

Cost Tracking

Credit Card Processing

Currency Management

Customer Database

Customer Statements

Customizable Fields

Customizable Forms

Customizable Invoices

Customizable Reports

Customizable Templates

Dashboard Creation

Data Catalog

Data Import/Export

Data Synchronization

Data Visualization

Discount Management

Distribution Management

Document Management

Document Storage

eCommerce Management

Electronic Funds Transfer

Electronic Payments

Electronic Signature

Email Management

Employee Management

Enterprise Asset Management

ERP integration

Estimating

Expense Tracking

Financial Analysis

Financial Management

Financial Reporting

Fixed Asset Management

Forecasting

Fund Accounting

General Ledger

Hourly Billing

HR Management

Import/Export Management

Income & Balance Sheet

Integrated Business Operations

Inventory Auditing

Inventory Control

Inventory Management

Inventory Optimization

Inventory Tracking

Investment Management

Invoice Creation

Invoice History

Invoice Management

Invoice Processing

Item Management

Job Costing

Job Tracking

Priority Software

Android

Web-based

iPad

iPhone

General Manager

Sometimes you get an error and don't have the slightest idea what to do in order to correct it and you can get stuck in a loop until you figure out what you did wrong.

sales

Impressive & very quality production  flow for logistics & production managers , would be happy.

That said, once you open a ticket the customer support is great. In addition, for larger businesses who do a formal implementation it is good (feedback from friends).

The company has an excellent reputation that is reflected by the product. It greatly improves the productivity.

Import, Data and Control

I very much like the access to data, the customer service on the web and our personal contact. The customizations are a perfect solution.

ERP Manager and Implement

I like it because of the BI module and the access from everywhere. There are also a few nice features.

IT manager

Error correction could be a challenge. Since instead of simply going back you get out from the existing screen and it is hard to get back.

Operations Manager

A very intelligent piece of software that is very easy to use. Provides solutions for most if not all issues in managing our business.

Inventory management using Priority is a true pleasure. I can perform inventory actions quickly and accurately.

Inside Sales Manager

Since our company does all three, this was the only solution, but we paid for a live two day demo at our headquarters and were very pleased with the live demo.

The support of priority is horrible, it's complicated, sometime even unreachable but mostly it doesn't exist.

This is the third ERP system I have worked in, and it is far superior in ease of use than either of them.

Business Analyst Of Application

I like the integration and inter connectivity of all the modules and functionalities. BI provides solutions to our organizational needs.

Sales Manager

Price was surprisingly good for an ERP system.

Integrator

User friendly, Deals with a wide-range of topics. Can integrate information from various departments.

Robust functionality for the many verticals of our customers. Lower Total Cost of Ownership (TCO) for licenses and consulting.

Priority Software vs Epicor Prophet 21 Comparison

Priority Software

Epicor Prophet 21

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives