ProBusinessTools Features

ProBusinessTools

Online service management software with mobile app support

4.58/5 (12 reviews)

Competitor Feature Comparison

Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Asset Lifecycle Management
Audit Management
Automated Quoting
Automated Scheduling
Automatic Backup
Bid Management
Billing & Invoicing
Budgeting/Forecasting
Calendar Management
Calendar Sync
Change Order Management
Client Management
Client Portal
Commercial Properties
Commercial/Industrial
Communication Management
Contact Database
Contact Management
Contract/License Management
Contractor Database
Contractor Management
Cost Database
Cost Estimating
Cost Tracking
Credit Card Management
Credit Card Processing
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Dispatch Management
Document Imaging
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Employee Management
Employee Scheduling
Equipment Management
Equipment Tracking
Estimating
Facility Scheduling
File Storage
Fixed Asset Management
For Commercial and/or Industrial Electrical Contractors
For General Contractors
For HVAC Companies
For Plumbing Industry
For Schools
GPS
Geographic Maps
Geolocation
Historical Reporting
Incident Management
Inspection Management
Interaction Tracking
Inventory Control
Inventory Management
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Labor Rates
Lead Management
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Mobile Alerts
Mobile App
Mobile Signature Capture
Multi-Location
Offline Access
Online Time Clock
Payment Collection in the Field
Payment Processing
Preventive Maintenance
Pricing Management
Project Management
Project Time Tracking
Projections
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Reporting & Statistics
Reporting/Analytics
Residential Properties
Room Scheduling
Route Optimization
Routing
SMS Messaging
Scheduling
Search/Filter
Self Service Portal
Service History
Skills Tracking
Status Tracking
Subcontractor Management
Task Management
Task Scheduling
Technician Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Variable Workforce
Vendor Management
Visitor Management
Warranty Tracking
Work History
Work Order Creation
Work Order Management
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Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Asset Lifecycle Management
Audit Management
Automated Quoting
Automated Scheduling
Automatic Backup
Bid Management
Billing & Invoicing
Budgeting/Forecasting
Calendar Management
Calendar Sync
Change Order Management
Client Management
Client Portal
Commercial Properties
Commercial/Industrial
Communication Management
Contact Database
Contact Management
Contract/License Management
Contractor Database
Contractor Management
Cost Database
Cost Estimating
Cost Tracking
Credit Card Management
Credit Card Processing
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Dispatch Management
Document Imaging
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Employee Management
Employee Scheduling
Equipment Management
Equipment Tracking
Estimating
Facility Scheduling
File Storage
Fixed Asset Management
For Commercial and/or Industrial Electrical Contractors
For General Contractors
For HVAC Companies
For Plumbing Industry
For Schools
GPS
Geographic Maps
Geolocation
Historical Reporting
Incident Management
Inspection Management
Interaction Tracking
Inventory Control
Inventory Management
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Labor Rates
Lead Management
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Mobile Alerts
Mobile App
Mobile Signature Capture
Multi-Location
Offline Access
Online Time Clock
Payment Collection in the Field
Payment Processing
Preventive Maintenance
Pricing Management
Project Management
Project Time Tracking
Projections
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Reporting & Statistics
Reporting/Analytics
Residential Properties
Room Scheduling
Route Optimization
Routing
SMS Messaging
Scheduling
Search/Filter
Self Service Portal
Service History
Skills Tracking
Status Tracking
Subcontractor Management
Task Management
Task Scheduling
Technician Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Variable Workforce
Vendor Management
Visitor Management
Warranty Tracking
Work History
Work Order Creation
Work Order Management
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Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Asset Lifecycle Management
Audit Management
Automated Quoting
Automated Scheduling
Automatic Backup
Bid Management
Billing & Invoicing
Budgeting/Forecasting
Calendar Management
Calendar Sync
Change Order Management
Client Management
Client Portal
Commercial Properties
Commercial/Industrial
Communication Management
Contact Database
Contact Management
Contract/License Management
Contractor Database
Contractor Management
Cost Database
Cost Estimating
Cost Tracking
Credit Card Management
Credit Card Processing
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Dispatch Management
Document Imaging
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Employee Management
Employee Scheduling
Equipment Management
Equipment Tracking
Estimating
Facility Scheduling
File Storage
Fixed Asset Management
For Commercial and/or Industrial Electrical Contractors
For General Contractors
For HVAC Companies
For Plumbing Industry
For Schools
GPS
Geographic Maps
Geolocation
Historical Reporting
Incident Management
Inspection Management
Interaction Tracking
Inventory Control
Inventory Management
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Labor Rates
Lead Management
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Mobile Alerts
Mobile App
Mobile Signature Capture
Multi-Location
Offline Access
Online Time Clock
Payment Collection in the Field
Payment Processing
Preventive Maintenance
Pricing Management
Project Management
Project Time Tracking
Projections
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Reporting & Statistics
Reporting/Analytics
Residential Properties
Room Scheduling
Route Optimization
Routing
SMS Messaging
Scheduling
Search/Filter
Self Service Portal
Service History
Skills Tracking
Status Tracking
Subcontractor Management
Task Management
Task Scheduling
Technician Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Variable Workforce
Vendor Management
Visitor Management
Warranty Tracking
Work History
Work Order Creation
Work Order Management
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ProBusinessTools Feature Reviews

8 reviewers had the following to say about ProBusinessTools's features:

Ajmal N.

A great product backed by an amazing team. We are a much more efficient organisation with Prosite.

2010-08-23

It has streamlined our operations, reduced staff levels, empowered users with real data and gives management real time visibility with numerous reports.

Pros

An extensive set of API's has been developed for us, allowing us to integrate Pro to our in house systems allowing us to build an extremely automated business flow.

Cons

Not a full CRM or ERP solution yet, and sometimes does not have all the features we need, but they more then make it up to us by developing API's so we can build our own portals around it. Then again I believe we are an extremely demanding or ambitious customer. Some modules are not integrated as much as we would like, means a little more work on our side for now, although this should not affect most other users. Although you can start to use it instantly, it does take a little while before you start to use other modules and start to harness the power, this may no longer be the case, as much development has taken place since we first started to use it.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Babs W.

Perfect point of sale scheduling and great field management software

2010-08-25

Are you spending your life on the computer and telephone, writing those sticky notes, trying to keep track of your team, payroll, scheduling, inventory? I'm not, I love this software!!

Pros

Point of Sale scheduling; Endless tracking/reports; Mobile tracking of employees to include, in-house, subcontractors; you are able to maximixe the hours of the day with the distance between job feature and how long it is taking someone to get a job completed; Accounting, to include follow through from sale, with inventory, to recurring invoicing; Payroll; Continued database of workorders No down loads of software; available 24/7/365

Cons

I have none! If I need something special or have an issue, I place a work order in the system and their efficient team handles it and I might add, in a timely manner.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Candy T.

ProBusiness Tools manages our business smoothly

2010-08-23

I could not run my business without this software.

Pros

Streamlines all scheduling, payroll, invoices, and overall job management.

Cons

I have been on this software for 8 years and have never had one problem.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Henry C.

ProBusiness Tools - Best of What's Around

2010-08-25

We've used them all and PBT stands out from the crowd because of it's ease of use and feature rich dashboard. We just conducted a thorough analysis of tools and PBT came out ahead again.

Pros

Built for installers by installers.

Cons

A little pricey but worth it.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tom H.

ProBusiness Tools - High Def Installations

2010-08-27

Anyone who is in an industry that can benefit from the features and functionality in ProBusiness Tools, is doing their company a disservice by not using this as their primary scheduling and ticket management system.

Pros

The ProBusiness Tools product handles the scheduling and technical details of our installations in a very efficient manner. We are pleased with the features we have implemented in the software and look forward to the ongoing enhancements that will make the components of the system that we are currently using more robust and practical in helping us grow our business. With the installer base we currently manage and the number of work orders that we process daily through ProBusiness Tools, we would not be able to do the volume we do in our industry without this software.

Cons

We would appreciate more notifications on the system maintenance and upgrades that take place.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
John O.

Flexible Application - Great Support

2010-09-03

The application was robust enough to meet all of our back office needs, yet streamlined enough for store associates and third-party partners to incorporate into their everyday business.

Pros

Development team that understands the services business. Flexible - yet powerful software. Ability to schedule complex work orders more efficiently than other apllications.

Cons

Noing of note. At the time, the interface needed some streamlining.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Amber M.

Demonstration Company Review

2010-08-24

I would highly reccomend this software to anyone. It has been a great help to us especially as we are growing fast and need the organization this software provides.

Pros

Easy to learn,customer support very knowledgable and helpful,easy transition,the software grows with you.As a demonstration company with many different employees in many states this tracking and billing would be impossible.Equiptment tracker and po system is excellent!

Cons

Invoicing is very time consuming and the print version of the invoice is not impressive to vendors.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Judith P.

BEST SERVICE BUSINESS MANAGEMENT SOFTWARE FOUND

2010-08-27

HIGHLY RECOMMENDED TO ANY SERVICE BASED COMPANY

Pros

ALL STAFF MEMBERS AND FIELD CREWS CAN SEE THE SAME, REAL-TIME, INFORMATION FROM THEIR OFFICE OR FROM THEIR SERVICE VEHICLE.

Cons

SOFTWARE IS A LITTLE EXPENSIVE. HOWEVER, FOR MANAGING A WORK-ORDER BASSED BUSINESS IT IS WORTH EVERY DIME.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more