ProBusinessTools Features

ProBusinessTools

Online service management software with mobile app support

4.58/5 (12 reviews)

ProBusinessTools Feature Summary

  • Dispatch Management
  • Technician Management
  • Vehicle Tracking
  • Connectivity to main corporate customer databases
  • Over 100 fully-customizable reports and dashboards
  • Tracking technician schedules, jobs, mileage and more
  • Mobile application for remote job management
  • Support for QuickBooks integration
  • Tracking, updating and reporting customer sales data
  • Access to any orders assigned or scheduled
  • Time clock feature within mobile app
  • Drag and drop technician job scheduling and dispatching
  • Contact customers directly from the mobile app
  • Additional GPS tracking software for vehicles
  • Setup recurring billing plans & attach to service offerings
  • Get routes to customer homes via mapping support
  • Upload images from mobile galleries or take new pictures
  • Build custom reports and dashboards
  • Capture customer signature on work orders and invoices
  • Track consumables and serialized equipment

Competitor Feature Comparison

API
Accounting Integration
Activity Dashboard
Activity Tracking
Administrative Reporting
Asset Management
Auditing
Automated Billing
Automated Scheduling
Automatic Backup
Automatic Notifications
Billing & Invoicing
Booking Management
Calendar Management
Call Center Management
Client Portal
Communication Management
Contact Database
Contact History
Cost Estimating
Cost Tracking
Credit Card Integration
Custom Fields
Custom Forms
Customer Database
Customer History
Customizable Branding
Customizable Categories
Customizable Questions
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Filtering
Data Import
Data Import/Export
Data Synchronization
Dispatch Management
Document Storage
Drag & Drop Interface
Electronic Payments
Electronic Signature Capture
Email Integration
Email Templates
Email Tracking
Estimating
Event Logs
Filtered Views
Financial Analysis
Forms Management
GPS
GPS Integration
Geographic Maps
Geolocation
History Tracking
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Knowledge Base Management
Labor Cost Reporting
Location Tracking
Maintenance Scheduling
Microsoft Outlook Integration
Mobile Alerts
Mobile Integration
Mobile Signature Capture
Multiple Projects
Multiple User Accounts
Offline Access
Permission Management
Productivity Reporting
Purchase Order Management
QuickBooks Integration
Quote Management
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Recurring Tasks
Reminders
Reporting & Statistics
Role-Based Permissions
SMS Integration
Sales Tracking
Search Functionality
Secure Data Storage
Secure Login
Status Reporting
Status Tracking
Supplier Management
Task Scheduling
Third Party Integration
Time & Expense Tracking
Time Clock
Timesheets
User Management
User Photos
Video Support
Work History
Work Order Management
Learn moreCompare App
API
Accounting Integration
Activity Dashboard
Activity Tracking
Administrative Reporting
Asset Management
Auditing
Automated Billing
Automated Scheduling
Automatic Backup
Automatic Notifications
Billing & Invoicing
Booking Management
Calendar Management
Call Center Management
Client Portal
Communication Management
Contact Database
Contact History
Cost Estimating
Cost Tracking
Credit Card Integration
Custom Fields
Custom Forms
Customer Database
Customer History
Customizable Branding
Customizable Categories
Customizable Questions
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Filtering
Data Import
Data Import/Export
Data Synchronization
Dispatch Management
Document Storage
Drag & Drop Interface
Electronic Payments
Electronic Signature Capture
Email Integration
Email Templates
Email Tracking
Estimating
Event Logs
Filtered Views
Financial Analysis
Forms Management
GPS
GPS Integration
Geographic Maps
Geolocation
History Tracking
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Knowledge Base Management
Labor Cost Reporting
Location Tracking
Maintenance Scheduling
Microsoft Outlook Integration
Mobile Alerts
Mobile Integration
Mobile Signature Capture
Multiple Projects
Multiple User Accounts
Offline Access
Permission Management
Productivity Reporting
Purchase Order Management
QuickBooks Integration
Quote Management
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Recurring Tasks
Reminders
Reporting & Statistics
Role-Based Permissions
SMS Integration
Sales Tracking
Search Functionality
Secure Data Storage
Secure Login
Status Reporting
Status Tracking
Supplier Management
Task Scheduling
Third Party Integration
Time & Expense Tracking
Time Clock
Timesheets
User Management
User Photos
Video Support
Work History
Work Order Management
Visit WebsiteCompare App
API
Accounting Integration
Activity Dashboard
Activity Tracking
Administrative Reporting
Asset Management
Auditing
Automated Billing
Automated Scheduling
Automatic Backup
Automatic Notifications
Billing & Invoicing
Booking Management
Calendar Management
Call Center Management
Client Portal
Communication Management
Contact Database
Contact History
Cost Estimating
Cost Tracking
Credit Card Integration
Custom Fields
Custom Forms
Customer Database
Customer History
Customizable Branding
Customizable Categories
Customizable Questions
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Filtering
Data Import
Data Import/Export
Data Synchronization
Dispatch Management
Document Storage
Drag & Drop Interface
Electronic Payments
Electronic Signature Capture
Email Integration
Email Templates
Email Tracking
Estimating
Event Logs
Filtered Views
Financial Analysis
Forms Management
GPS
GPS Integration
Geographic Maps
Geolocation
History Tracking
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Knowledge Base Management
Labor Cost Reporting
Location Tracking
Maintenance Scheduling
Microsoft Outlook Integration
Mobile Alerts
Mobile Integration
Mobile Signature Capture
Multiple Projects
Multiple User Accounts
Offline Access
Permission Management
Productivity Reporting
Purchase Order Management
QuickBooks Integration
Quote Management
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Recurring Tasks
Reminders
Reporting & Statistics
Role-Based Permissions
SMS Integration
Sales Tracking
Search Functionality
Secure Data Storage
Secure Login
Status Reporting
Status Tracking
Supplier Management
Task Scheduling
Third Party Integration
Time & Expense Tracking
Time Clock
Timesheets
User Management
User Photos
Video Support
Work History
Work Order Management
Visit WebsiteCompare App

ProBusinessTools Feature Reviews

8 reviewers had the following to say about ProBusinessTools's features:

Babs Warren

Perfect point of sale scheduling and great field management software

2010-08-25

Are you spending your life on the computer and telephone, writing those sticky notes, trying to keep track of your team, payroll, scheduling, inventory? I'm not, I love this software!!

Pros

Point of Sale scheduling; Endless tracking/reports; Mobile tracking of employees to include, in-house, subcontractors; you are able to maximixe the hours of the day with the distance between job feature and how long it is taking someone to get a job completed; Accounting, to include follow through from sale, with inventory, to recurring invoicing; Payroll; Continued database of workorders No down loads of software; available 24/7/365

Cons

I have none! If I need something special or have an issue, I place a work order in the system and their efficient team handles it and I might add, in a timely manner.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ajmal Nazir

A great product backed by an amazing team. We are a much more efficient organisation with Prosite.

2010-08-23

It has streamlined our operations, reduced staff levels, empowered users with real data and gives management real time visibility with numerous reports.

Pros

An extensive set of API's has been developed for us, allowing us to integrate Pro to our in house systems allowing us to build an extremely automated business flow.

Cons

Not a full CRM or ERP solution yet, and sometimes does not have all the features we need, but they more then make it up to us by developing API's so we can build our own portals around it. Then again I believe we are an extremely demanding or ambitious customer. Some modules are not integrated as much as we would like, means a little more work on our side for now, although this should not affect most other users. Although you can start to use it instantly, it does take a little while before you start to use other modules and start to harness the power, this may no longer be the case, as much development has taken place since we first started to use it.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Candy Tyre

ProBusiness Tools manages our business smoothly

2010-08-23

I could not run my business without this software.

Pros

Streamlines all scheduling, payroll, invoices, and overall job management.

Cons

I have been on this software for 8 years and have never had one problem.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Amber Mahin

Demonstration Company Review

2010-08-24

I would highly reccomend this software to anyone. It has been a great help to us especially as we are growing fast and need the organization this software provides.

Pros

Easy to learn,customer support very knowledgable and helpful,easy transition,the software grows with you.As a demonstration company with many different employees in many states this tracking and billing would be impossible.Equiptment tracker and po system is excellent!

Cons

Invoicing is very time consuming and the print version of the invoice is not impressive to vendors.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Henry Clifford

ProBusiness Tools - Best of What's Around

2010-08-25

We've used them all and PBT stands out from the crowd because of it's ease of use and feature rich dashboard. We just conducted a thorough analysis of tools and PBT came out ahead again.

Pros

Built for installers by installers.

Cons

A little pricey but worth it.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
John Olivier

Flexible Application - Great Support

2010-09-03

The application was robust enough to meet all of our back office needs, yet streamlined enough for store associates and third-party partners to incorporate into their everyday business.

Pros

Development team that understands the services business. Flexible - yet powerful software. Ability to schedule complex work orders more efficiently than other apllications.

Cons

Noing of note. At the time, the interface needed some streamlining.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tom Hammack

ProBusiness Tools - High Def Installations

2010-08-27

Anyone who is in an industry that can benefit from the features and functionality in ProBusiness Tools, is doing their company a disservice by not using this as their primary scheduling and ticket management system.

Pros

The ProBusiness Tools product handles the scheduling and technical details of our installations in a very efficient manner. We are pleased with the features we have implemented in the software and look forward to the ongoing enhancements that will make the components of the system that we are currently using more robust and practical in helping us grow our business. With the installer base we currently manage and the number of work orders that we process daily through ProBusiness Tools, we would not be able to do the volume we do in our industry without this software.

Cons

We would appreciate more notifications on the system maintenance and upgrades that take place.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Judith Pyburn

BEST SERVICE BUSINESS MANAGEMENT SOFTWARE FOUND

2010-08-27

HIGHLY RECOMMENDED TO ANY SERVICE BASED COMPANY

Pros

ALL STAFF MEMBERS AND FIELD CREWS CAN SEE THE SAME, REAL-TIME, INFORMATION FROM THEIR OFFICE OR FROM THEIR SERVICE VEHICLE.

Cons

SOFTWARE IS A LITTLE EXPENSIVE. HOWEVER, FOR MANAGING A WORK-ORDER BASSED BUSINESS IT IS WORTH EVERY DIME.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more