Cloud-based Business Process Management & workflow platform
4.47/5 (19 reviews)Most popular features of all Operations Management apps
19 reviewers had the following to say about Process Director's features:
The selection of Process Director enables us to integrate with other third party applications including financial management software.
Pros
Reporting is very easy with Excel exports, and the system supports our audit activities as reports are easy to assemble.
Cons
Wish we could deploy Process Director for more processes and will continue to look for opportunities to do so.
Rating breakdown
We can collect data and monitor compliance with different initiatives.
Pros
We can monitor and run reports based on form results.
Cons
You can go to support.bplogix.com and find what you need, but it would be nice to click a help link or hit F1 and go directly to the help section for that feature. Form response can be slow when you use arrays.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Process Director decreases dramatically time, effort, licensing and internal costs to implement your business processes, because it s simpler to build and implement automated process, not relying on IT knowledge to embrace your business transformation.
Very good BPM software, especially considering the price.
Pros
Very easy to install and upgrade; very flexible framework that requires little to no traditional programming skills to implement a feature-rich business system.
Cons
Reporting system is bare-bones, and hooking third-party reporting software (in my case, Crystal Reports) to the underlying database was necesarry to produce some reports I needed.
Rating breakdown
I implemented Process Director about a year ago, and currently run roughly 7000-10,000 new processes a month without any major challenges. It has been stable, day in and day out.
Pros
They can be designed by our business units, and enhanced by our developers if need be.
Cons
The only thing I have found as lacking with this software, is the Knowledge View reporting that comes out of the box.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Process Director
I have been working with process management and automation solutions for the better part of 18 years, and this is by far the most flexible and all encompassing tool I have used to date. Frankly, the biggest limitation will be the imagination and creativity of the architect you choose to design your process.
I have implemented over 20 internal solutions using this product and we have effectively built our own ERP and CRM system using it. I have also implemented many solutions for clients, and have trained many clients who have benefitted enormously from this software. If you want an excellent BPM product without having to write code and are willing to invest in some training to get the best from it then I highly recommend Process Director.
Pros
Everything else including the workflow design and administration is done through the browser therefore eliminating the need for any client installation and simplifying admin.
Cons
The new reporting module is not the most intuitive, but it is fully featured and powerful once you learn it. The interface can get a bit confusing at times and slow to navigate with lots of popups.
Rating breakdown
All in all this application fits the need; Whether you have 100 processes that all need to link to each other, or one simple process that you just want to increase accountability for. The ease of use, scalability, and low cost made me an instant fan.
Pros
This makes gathering requirements and creating workflows extremely visual, which in an advertising agency is essential to getting understanding and sign-off for each program implementation.
Cons
Limitations surrounding permissions to view forms and workflows could be improved.
Rating breakdown
Also this product helps to develop the flow as engine and it nicely integrates with our company proprietary software.
Pros
PDF Creation : Creating PDF in multiple documents get accomplished in very simple steps.
Cons
Lack of support Edit Mask : For the field that has special data type like phone, email, hourly rate dollar amount, BP Logix doesn't offer a easy way to edit mask a field.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Process Director
BP Logix scripting is little bit difficult for the user. It would be great, If BP Logix Plugin could integrate directly to the Visual Studio by getting the intellisense would be great help of developers.
The software is clunky and slow and the interface is not user friendly
Pros
The dashboard is a nice feature that will allow users to view which tasks are waiting for approval
Cons
The software is not easy to use and can be complicated at times.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Process Director
There are lots of BPM software solutions available. Please be careful when purchasing one, especially one with a hefty price tag like BP Logix.
Product performs as advertise and is easy to use.
Pros
Ability for the end user to create workflows on online forms.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Process Director
Very easy to setup and use. This has become our go to development platform throughout the city. No more .net development.
However, Process Directors unique attributes make the ROI clear and far more persuasive than with lesser solutions; simple unlimited user licensing options, Microsoft based technologies for easy implementation, strong product support and training partners, familiar tools such as Word for eForm building, workflow and processes, business intelligence, accessible web interface for administrators and users, unrivalled flexibility of features and out-the-box deployment ability.
Pros
Powerful database integration via SQL queries, SOAP web service calls (in both directions) and even REST calls make integration more possible than with similar products.
Cons
When building processes for the real world, the devil is in the detail; a lookup of an address might sound simple at first but in reality the address may be in a different table to the main account information, the postcode may or may not have a space separator and the search may return multiple matches rather than just one.
Rating breakdown
Highly recommended for rapid deployment of processes for an organization.
I'd definitely recommend anyone interested in a BPM solution take a look at Process Director. You won't be disappointed.
Pros
We've evaluated a number of forms automation / workflow apps over the years but Process Director is by far the most economical, feature rich, do-it-yourself system out there.
Cons
About the only thing that I've found frustrating working with PD is that there are times when all the options on a dialog aren't documented at all or the way they are documented doesn't make sense until I talk to support.
Rating breakdown
Our company searched high and low to find a quality workflow solution to replace a failing legacy solution.
Pros
Extremely robust, yet easy to use.
Cons
I have no significant cons
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Process Director
If someone is looking for a tool that will allow business analysts with a little bit of technical savvy to create complete applications (without having to pay expensive programmers) then this is the tool for them.
Working with the team, we were able to deliver the right solution on-time to our associates.
Pros
Ease of use. Integration with our other systems.
Cons
Learning curve for the deeper process functions.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Process Director
Make sure that you know your process before trying to implement.
Pros
If you don't already have a team of coders, but have talented and technically-inclined individuals itching for a new challenge, this may be a good way to enable them to produce simple throwaway forms and workflows. Also found BP Logix tech support to be above average, though product development support is not included in the basic software license.
Cons
And, unlike code, which represents the utmost in flexibility, you are working within the limited confines of one tool that does not support such common development tasks as renaming fields, adding more than x number of records to a drop-down, or diffing files to find out what has changed.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Other
Process Director is not such "BPM Suite" as "BPM Tool" which is used for Agile BPM & Project Managing. Because many BPM Suite Product is deploying as a huge project, but Process Director is deployed by Business Users. No Programming concept is very helpful for customers.
Its a great product, if i had to choose again it would be the same choice.
- Process Director helps us provide solutions to niche processes that fall outside of the company's enterprise processes. - Moving from hard copy forms to an electronic format gives us visibility into our processes and eliminates the need to ask "Where are we on this process". - Automating our processes improves efficiency and eliminates a majority of phone calls and emails back and forth. - We have been able to develop simple processes for quick hits to improve a process as well as solve and improve complex processes.
Pros
- Easy for a non-developer to develop a process from start to finish, yet has the tools a developer needs to develop complex scenarios
Cons
I don't have a con that I can list since I have yet to find a scenario that Process Director doesn't have a mechanism to solve.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
