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Process Street vs Impress Comparison

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Overview

Category Leaders

Process Street is a modern process management platform for teams.

Impress by Quadient is a cloud-based software designed to help businesses automate document preparation workflows and communicate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

30

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

406

106

15

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.1

5

4

3

2

1

3

3

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

It is a super easy, useful, and simple to understand interface... perfect for the project that we are trying to complete.

JC

Josh C.

She exceeded all expectations in thoughtfully working through and creating a checklist that I am thrilled to be implementing with my team as of this week.

KR

Kyle R.

Allows the team to keep the track of our customers, to see the exact phase of the journey and the specific tasks. The integration with our CRM is awesome and very helpful.

PH

Percy H.

Pros

Not enoughreviews yet

Cons

Not having all the right add-ons features when editing templates. No clarity on what each block does, no suggestions, or lack of templates to use.

EM

Eliza M.

This is a problem because Process Street's reporting tools only surface the checklist due date, not the subtasks.

JK

Joel K.

Inability to set permissions on subfolders without affecting the main folder. Inability to assign templates to members (which would surprisingly be useful in different situations).

JC

Josh C.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features128
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Management
  • Barcode / Ticket Scanning
  • Batch Communications
  • Billing & Invoicing
  • Business Process Automation
  • Business Process Control
  • CASS Certified
  • CRM
  • Calendar Management
  • Campaign Management
  • Case Management
  • Change Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contract/License Management
  • Create Subtasks
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Mapping
  • Deadline Management
  • Delivery Tracking
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Management
  • E-Verify/I-9 Forms
  • ETL
  • Electronic Forms
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Handbook
  • Employee Management
  • File Sharing
  • File Storage
  • For Legal Professionals
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • ISO Standards Management
  • Integrations Management
  • Intelligent Mail Support
  • Invoice History
  • Job Description Management
  • Job Management
  • Knowledge Management
  • Live Chat
  • Mailing Services Integration
  • Meeting Management
  • Mentorship
  • Mobile Access
  • Multi-Channel Communication
  • Multiple Data Sources
  • NCOALink Processing
  • No-Code
  • On-Demand Communications
  • Online Invoicing
  • Orientation Workflow Management
  • PAVE Certified Presorting
  • Payroll Management
  • Percent-Complete Tracking
  • Personalization
  • Print Management
  • Prioritization
  • Process Change Tracking
  • Process Control
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Recurring Tasks
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Risk Management
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Spreadsheet View
  • Stakeholder Defined Attributes
  • Status Tracking
  • Supplier Quality Control
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Template Management
  • Templates
  • Third Party Integrations
  • Time Tracking
  • Time Zone Tracking
  • To-Do List
  • Traceability
  • Training Management
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Visual Workflow Management
  • Web Services
  • Workflow Configuration
  • Workflow Management
  • Total features48
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Management
  • Barcode / Ticket Scanning
  • Batch Communications
  • Billing & Invoicing
  • Business Process Automation
  • Business Process Control
  • CASS Certified
  • CRM
  • Calendar Management
  • Campaign Management
  • Case Management
  • Change Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Content Management
  • Contract/License Management
  • Create Subtasks
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Mapping
  • Deadline Management
  • Delivery Tracking
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Management
  • E-Verify/I-9 Forms
  • ETL
  • Electronic Forms
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email-to-Task Conversion
  • Employee Activity Monitoring
  • Employee Handbook
  • Employee Management
  • File Sharing
  • File Storage
  • For Legal Professionals
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • ISO Standards Management
  • Integrations Management
  • Intelligent Mail Support
  • Invoice History
  • Job Description Management
  • Job Management
  • Knowledge Management
  • Live Chat
  • Mailing Services Integration
  • Meeting Management
  • Mentorship
  • Mobile Access
  • Multi-Channel Communication
  • Multiple Data Sources
  • NCOALink Processing
  • No-Code
  • On-Demand Communications
  • Online Invoicing
  • Orientation Workflow Management
  • PAVE Certified Presorting
  • Payroll Management
  • Percent-Complete Tracking
  • Personalization
  • Print Management
  • Prioritization
  • Process Change Tracking
  • Process Control
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Recurring Tasks
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Risk Management
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Spreadsheet View
  • Stakeholder Defined Attributes
  • Status Tracking
  • Supplier Quality Control
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Template Management
  • Templates
  • Third Party Integrations
  • Time Tracking
  • Time Zone Tracking
  • To-Do List
  • Traceability
  • Training Management
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Visual Workflow Management
  • Web Services
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations67
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations2
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Process Street logo

Process Street

Very easy to use with so much return on investment!

Reviewed 5 months ago

The overall experience has been amazing. We were able to trial and get a checklist live within a day.

Pros

I love that we can easily generate checklists based on criteria from Salesforce. Also! When a checklist or task is completed, you can update data in Salesforce.

Cons

I am not super impressed by the reporting functionality. I wish there was more.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Process Street logo

Process Street

Process Street is powerfull and easy to use. Proceses, checklists and supporting media - easy!

Reviewed 4 years ago
Pros

Complex processes and checklists can be automated really fast. Support has been outstanding. Our clients are super impressed with how quickly we can build solutions for them in Process Street.

Cons

Would ultimately like to see an app version for devices - though browser version works perfectly on devices.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Process Street logo

Process Street

This is a amazing!

Reviewed 5 years ago

I am so impressed with this product. It is lightning fast and so functional for creating checklists and storing important information for your business processes. Really helpful to have as a solopreneur who works with a lot of vendors. This software could obviously also serve a way larger organization. I am so impressed with it that I am actually using it to DELIVER an online course to my customers. Good-bye wordpress membership plugins, hello Process St!

Pros

Lightning Fast Keeps me organized Works amazingly well on mobile and tablets

Cons

Want to be able to change the color scheme to match my branding

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Process Street logo

Process Street

Easy usability

Reviewed 6 years ago

I've been impressed with the easiness of navigating the site, as well as the responsiveness of the support team. Our team has used Process Street for multiple projects, and it's been really helpful thus far.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Process Street logo

Process Street

Extremely powerful, effective tool for helping us organize our SOPs and organizational processes.

Reviewed 4 years ago
Pros

Versatile. Customizable. Powerful integration with other apps through Zapier. Excellent tutorials and instructions. Outstanding blog posts with broad range of business advice and perspective. Very, very impressed with this product and the way it has developed over the last couple of years. We use it every day and continue to see ways that it can help improve our company. Highly recommended.

Cons

I don't have any critical feedback, really. Offering more flexibility with rich text formatting on outgoing emails, and the ability for emails to contain GSuite email signatures of the sender by default would be a nice-to-have, but this is a really minor item.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Process Street logo

Process Street

We LOVE process.st!

Reviewed 5 years ago

My small coaching company just started using Process.St, and it has completely transformed our workflow & sales process. It keeps our whole team on the same page and helps us know exactly what needs to be done next. And I have been so impressed by the customer service. Highly, highly recommend!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Process Street logo

Process Street

Nothing else even comes close

Reviewed 3 years ago
Pros

Just learning to use it and super impressed. I opened the account months ago for some basic stuff but I'm using it more and more all the time. I'm not using a paid account yet but that's the next step so I can get access to some of the automation pieces. I've learned more about systemizations and workflows using over the past few months than in all my years in operations.

Cons

I can often find issues with anything but there are a handful of SaaS products that I find exceptional and without issue, this is one of them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Process Street logo

Process Street

Taking a Walk Down the Street

Reviewed 5 years ago

I was put in charge of a project for the company I am working for to organize a sort of training platform to bring new employees up to speed with company procedures and operation processes. Having process street recommended to me by a business professional, I began to dig through it and learn how it functioned. I was thoroughly impressed by the capacity that Process Street allowed a user to input information with ease, collaborate with others, and create an organized, bullet point-style checklist to outline tasks. Process Street is a very useful tool to collect your thoughts and, lay out a step-by-step pathway to success.

Pros

- Price: Free with unlimited archiving. Archiving allows for clutter-free homepages too! - Clean Cut: The overall design is pleasing to work with and represents the creativity as well as the business professional clarity, that Process Street offers. - Ease: The learning curve is low, and the ability to use this platform is quite simple

Cons

One thing I found that was an inconvenience was when I would want to put in a new image in the beginning of a template but had already filled it with multiple text, image, and video blocks. This would require me to drag it upward, which typically isn't an issue, just time consuming. However, I couldn't simply drag it upward and let the screen fly by, I had to continually "shake" the image upload block upward to keep it moving. Just something to look into, and possibly inserting other files like media files directly into spots on the template instead of automatically on the very bottom of the template.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Process Street logo

Process Street

Awesome! Couldn't Be More Impressed

Reviewed 6 years ago

When it came time to create some processes for the staff I did what everyone does try 23 different available software's out there to try and find the best. I came across Process Street as one of the first ones I tried, I couldn't believe how easy it was to use I cranked out around 3 different processes in minutes. I continued to look at more software offering similar abilities. But nothing...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Process Street logo

Process Street

A MUST-HAVE for the Legal Technician

Reviewed 6 years ago

Process Street is spectacular - it helps streamline processes and procedures across the board in our business, routinizing tasks and helping to take the guesswork out of a lot of the more technical aspects of civil procedure. PS has allowed us to systematize assignments so that anyone in our office can perform any task with no deviation from accepted protocol. I am particularly impressed with...

Pros

No pros were added to this review

Cons

No cons were added to this review