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Nintex Promapp Pricing, Features, Reviews and Alternatives

Nintex Promapp product overview

What is Nintex Promapp?

Voted #1 BPM software for mid-market based on reviews of more than 100 BPM tools on G2Crowd.

Key benefits of using Nintex Promapp

Promapp provides a personalized navigation along with favourites to help users personalizee their workflow.

The Promapp solution enables teams to become owners of their processes and take accountability and drive improvements.

Promapp provides users with a seamless integration with any EDRMS, including SharePoint or any other intranet.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

Chat

Phone Support

24/7 (Live rep)

Training options

Webinars

In Person

Documentation

Live Online

Awards & recognitions

Awarded in 1 category in 2021

Nintex Promapp pricing information

Value for money

4.4

137

Starting from

No info

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money contenders

Nintex Promapp

Value for money

Nintex Promapp features

Functionality

4.3

137

Total Features29 7 categories

Most valued features by users

Alerts/Notifications

Reporting/Analytics

Activity Dashboard

API

Access Controls/Permissions

Compliance Management

Process Control

Operational Risk Management

Nintex Promapp users reviews

Overall rating

4.5

137

Positive reviews

94%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.9/10

Rating distribution

Pros

Promapp is easy to use, view and share processes with anyone, even outside your organisation, is a plus. It's a fantastic CI tool and is easily one of the best process mapping tools around.

Ken L.

We use Promapp for Training, Credit Requests, Root Cause Analysis and Opportunity for Improvement - one place for all so very satisfied with the product.

Brian L.

Outstanding customer support. Maps that show processes are very clear.

Claudia O.

Cons

Inability to allocate All Staff to a system as stakeholders while you can on an activity. Inability to allocate a role as a system owner, it has to be a person.

John H.

There is very little I can criticise about this software; the value comes from its content and configuration.

Anonymous Reviewer

The inability to 'loop' back to a previous step - i.e. if 'this' happened then do 'this' worked, but the if 'that' happened go back to step xyz wasn't an option.

Verity H.

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Overall rating contenders

Nintex Promapp

Overall rating

Paweł P.

Food Production, 10,001+ employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Share this review:

Promapp as the leading business processes mapping tool

Reviewed 2 years ago

The main business problem Promapp resolves is that it brings the visibility for cross-functional teams to see different processes and how they are related to each other. Previously the processes were stored in different locations (SharePoint, shared drives, local drives) and mapped in different tools (Excels, Words, Visio diagrams, etc.). Promapp allows to store the processes in one place, which makes global visibility for the company. Also, the application has an exceptional and fast-case-resolving support team. The team provided me with numerous help and workarounds in a timely manner.

Pros

I think that the best thing about Promapp is its simplicity. A few hours of training allows to create your first business processes. All features are very easy to find and use, which makes Promapp perfect tool for the majority of end users.

Cons

I could not find the option to bulk import/export larger number of processes at one click. I participate in a project of migrating 100+ processes from another tool to Promapp and such a feature would really save me some time.

Asma P.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

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Promapp review

Reviewed a year ago

Promapp has made it easy to see transparency between departments at Aut when the mapped processes were made public. Any department can use the links and easy exchange the processes.

Pros

One place to store the process. Less paper work. One software does mapping and documenting.

Cons

As a trainer I found it hard to train the customers who have used Visio for long time and are vision oriented. They found it hard when one of the end of decision point had to end. Promapp can only map processes with less steps.

Anonymous Reviewer

Verified reviewer

Insurance, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Promapp works for complex multi-national organisations

Reviewed 3 years ago

Pros

easy to use easy to setup provides clarity of roles and responsibilities provides clarity of stakeholders displays connected processes and systems provides a glossary that automatically displays description on hover over standard version allows variations of standard process (ie. regions may be slightly different but based on standard process) includes ability to control permissions at top down...

Cons

some nice to have features not available is not a dynamic workflow tool does not display broken links works best with only one purpose in mind (ie. document all staff processes) Promapp is generally not used for the creation of: Value Stream Transformation (VST) maps Organisational charts Network diagrams System diagrams and mapping Conceptual solution diagrams Customer journey mapping Lengthy end to end maps

julie d.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Easiest software I've ever used

Reviewed 2 years ago

Pros

The software itself is incredibly intuitive and easy to navigate and use. You can pretty much follow your nose to enter your processes in Promapp within no time at all. Of course you need to map out the process in the format of activities, tasks, notes and attachments first - that's the hardest part. Entering it is quick and easy.

Cons

Not being able to go back to iterative versions of a process, particularly in the early stages before the first publish. Only published versions can be viewed and restored.

Dr Feras A.

Verified reviewer

Management Consulting, 1-10 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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To Promapp or not to Promapp

Reviewed 5 years ago

We got Promapp for a 14,000 employee organisation that operates in the early education industry. This organisation did not have any business processes in place, documents stored in various places, experienced a high rate of staff turn-over and with it knowledge retention was a challenge. For this organisation to maintain its operations, it needed a simple, intuitive solution that would help in bringing policy, procedures, processes, glossary, roles and responsibilities and systems list together and make it accessible at the fingertips of all of its employees across Australia.

Pros

Simplicity, ease of use, usefulness, cloud-based, friendly staff, connecting processes and documents, security groups and elements connectedness.

Cons

Pricing, support, understanding of staff of BPM to provide better guidance and fit for purpose advice.

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