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Voted #1 BPM software for mid-market based on reviews of more than 100 BPM tools on G2Crowd.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
138
Starting from
No pricing info
Value for money contenders
Functionality
4.3
/5
138
Total features
26
7 categories
Functionality contenders
Overall Rating
4.5
/5
138
Positive reviews
82
48
7
1
0
Overall rating contenders
Paweł P.
Verified reviewer
Food Production, 10,001+ employees
Used daily for 6-12 months
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The main business problem Promapp resolves is that it brings the visibility for cross-functional teams to see different processes and how they are related to each other. Previously the processes were stored in different locations (SharePoint, shared drives, local drives) and mapped in different tools (Excels, Words, Visio diagrams, etc.). Promapp allows to store the processes in one place, which makes global visibility for the company. Also, the application has an exceptional and fast-case-resolving support team. The team provided me with numerous help and workarounds in a timely manner.
I think that the best thing about Promapp is its simplicity. A few hours of training allows to create your first business processes. All features are very easy to find and use, which makes Promapp perfect tool for the majority of end users.
I could not find the option to bulk import/export larger number of processes at one click. I participate in a project of migrating 100+ processes from another tool to Promapp and such a feature would really save me some time.
Asma P.
Education Management, 1,001-5,000 employees
Used daily for 2+ years
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Promapp has made it easy to see transparency between departments at Aut when the mapped processes were made public. Any department can use the links and easy exchange the processes.
One place to store the process. Less paper work. One software does mapping and documenting.
As a trainer I found it hard to train the customers who have used Visio for long time and are vision oriented. They found it hard when one of the end of decision point had to end. Promapp can only map processes with less steps.
Anonymous Reviewer
Verified reviewer
Insurance, 1,001-5,000 employees
Used weekly for 2+ years
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easy to use easy to setup provides clarity of roles and responsibilities provides clarity of stakeholders displays connected processes and systems provides a glossary that automatically displays description on hover over standard version allows variations of standard process (ie. regions may be slightly different but based on standard process) includes ability to control permissions at top down...
some nice to have features not available is not a dynamic workflow tool does not display broken links works best with only one purpose in mind (ie. document all staff processes) Promapp is generally not used for the creation of: Value Stream Transformation (VST) maps Organisational charts Network diagrams System diagrams and mapping Conceptual solution diagrams Customer journey mapping Lengthy end to end maps
Robert D.
Verified reviewer
Chemicals, 51-200 employees
Used weekly for 1-2 years
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We purchased a decent package which included a lot of training so we were fully supported by the vendor all throughout the process. Once the system was in place we found extra functionality in the sytem whoich we used as a bonus. We mapped proceeses. Stored out policies and documents to link to those products. Even utilized workflows for incidents.
Like most companies cost is a factor and this software is excellent value for money. The system is ituitive and easy to use. Sure figuring out or creating the process is difficult but once the hard work is done getting it into the system is easy. Linking to other systems is a breeze. Easy to setup new users and configure SSO
There is nothing i can see that i do not like about the software. Any negative experiences i have had has come with change resistance or just the sheer volume of process work to do.
Dr Feras A.
Verified reviewer
Management Consulting, 1-10 employees
Used daily for 6-12 months
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We got Promapp for a 14,000 employee organisation that operates in the early education industry. This organisation did not have any business processes in place, documents stored in various places, experienced a high rate of staff turn-over and with it knowledge retention was a challenge. For this organisation to maintain its operations, it needed a simple, intuitive solution that would help in bringing policy, procedures, processes, glossary, roles and responsibilities and systems list together and make it accessible at the fingertips of all of its employees across Australia.
Simplicity, ease of use, usefulness, cloud-based, friendly staff, connecting processes and documents, security groups and elements connectedness.
Pricing, support, understanding of staff of BPM to provide better guidance and fit for purpose advice.
Q. What type of pricing plans does Nintex Promapp offer?
Nintex Promapp has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Nintex Promapp?
Nintex Promapp has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Nintex Promapp support?
Nintex Promapp supports the following languages:
English
Q. Does Nintex Promapp support mobile devices?
Nintex Promapp supports the following devices:
Android, iPad, iPhone
Q. Does Nintex Promapp offer an API?
No, Nintex Promapp does not have an API available.
Q. What other apps does Nintex Promapp integrate with?
Nintex Promapp integrates with the following applications:
Microsoft SharePoint
Q. What level of support does Nintex Promapp offer?
Nintex Promapp offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)