Nintex Promapp Features

Nintex Promapp

The #1 Rated BPM Software!

4.53/5 (137 reviews)

Nintex Promapp Feature Summary

  • Process costing
  • Risk module
  • Improvement module
  • Process maps and mapping
  • Collaboration tools
  • SharePoint integration
  • Process diagrams
  • Personalized navigation
  • Dashboard notifications
  • Single sign on
  • SSL 128 bit encryption
  • HTML 5 standard

Competitor Feature Comparison

API
Activity Dashboard
Approval Process Control
Automatic Notifications
Configurable Workflow
HTML5 Technology
Process Control
Risk Assessment
SSL Security
Single Sign On
Task Planning
Task Tracking
Visit WebsiteCompare App
API
Activity Dashboard
Approval Process Control
Automatic Notifications
Configurable Workflow
HTML5 Technology
Process Control
Risk Assessment
SSL Security
Single Sign On
Task Planning
Task Tracking
Visit WebsiteCompare App
API
Activity Dashboard
Approval Process Control
Automatic Notifications
Configurable Workflow
HTML5 Technology
Process Control
Risk Assessment
SSL Security
Single Sign On
Task Planning
Task Tracking
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Nintex Promapp Feature Reviews

25 reviewers had the following to say about Nintex Promapp's features:

Anonymous
(Transportation/Trucking/Railroad company, 501-1000 employees)

Implement Promapp!

2019-11-26

The main benefit is that everyone we do is in one place, meaning that things are easy to find and actions are easily recorded to ensure completion.

Pros

We use it for incident management, change management, process mapping, document control and risk monitoring.

Cons

Sometimes it seems fairly rigid in what you can do on the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lesleyann Amosa

Great Concept

2016-07-27

Great graphics, mouse roll over helps with not having to click into information. Variety of departments can adjust information and has reminders and rating to keep information relevant.

Pros

That I can obtain information that is up to date from my peers and management.

Cons

Make it more usable for first time users, rather than those that already know the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10

Recommendations to others considering Nintex Promapp

Love the concept.

Source: Capterra
Helpful?   Yes   No

Response from Promapp


Hey Lesleyann,

The mouse rollover and the search functionality are my two favorite parts of Promapp too. I think those two together make it so easy for people in the team that use Promapp maybe once or twice a year love it too.

Thanks again,
Menilik

Read more
Declan O'Reilly

Great tool to make process management easy and drive continuous improvement

2017-02-12

Its exceptionally easy to use, has streamlined our QMS and audits, and is helping identify process gaps and opportunities for improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Malcolm Hughes

Have had 'Promapp' (procedures) for many years, recently implemented 'Improvements'.

2019-11-24

Less complex and therefore much easier for users and administrators than previous product.

Pros

Ease of set up, use and management (Improvements)

Cons

Limitations on configurability, often cannot use own terminology.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
rachana gurrapu

ProMapp Review - RG

2017-02-02

I've found the software to be very easy to use, transparent tool which is quiet essential for process improvement. there are couple of finer details that need to be sorted out like adhoc reporting etc. But overall its a good software to use.

Pros

Easy to use

Cons

Reporting Publishing process

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Troy sallaway

Excellent Product

2016-07-04

Easy to use, amendments and changes to procedures are easy to perform, automatic re-numbering of activities and tasks means I do not have to do it, so much easier to create and edit a process as compared to a Word document, search functionality is great, easy to update a document / image / file, easy to link procedures to each other

Pros

Everything

Cons

Nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Nintex Promapp

One tip comes to mind - ensure that you have dedicated resources set aside to convert procedures by due date or else you will have a mixture of Promapp and the old proceudres and staff will not be sure where to look

Source: Capterra
Helpful?   Yes   No
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Peter Wimsett

Well presented and set out software that can be used intuitively

2018-02-11

Pros

Can be used for induction, risk management and health & safety/training.

Cons

It still needs internal champions, though it is easier to motivate staff to use promapp than most products and that require data and therefore effort and thought to keep up to date.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Scott

Fantastic Process Management Tool

2017-01-25

I have used it multiple organisations and will continue to champion it because of the real benefits it provides

Pros

User friendly, promotes best practice and many tools to review processes.

Cons

No report that provides a list of process in folders with the summary objective.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Nintex Promapp

Would be great to have functionality that gives a process a best practice score and provides tips for improving the process.

Source: Capterra
Helpful?   Yes   No
Read more
Arthur Nagot

Very good tool

2020-06-30

Pros

The interactions and communication allowed by Promapp is a very powerful and valuable tool to involve everyone on the journey to improve our company system. Awesome.

Cons

More reports would be very good, such as the number of document downloaded or searched per user for example

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve Smith

Simple, flexible, effective

2017-05-15

The ability to easily develop process maps that are easy for people to understand.

Pros

As a quality manager in a regulated environment I am also a huge fan of the audit trail that the system maintains - every change is tracked and logged.

Cons

Some of the terms used are unique to Promapp and cannot be changed . A small price to pay when compared to the benefits offered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Harris

Compassion Promapp Survey

2017-02-03

Our internal trainers believe it will replace all other procedure documents and potentially all training material.

Pros

Ease of use, procedural based, easy to demo and explain, good for collaboration and creating process collateral on the fly with stakeholders, mini link functionality is great for external collaboration, tags are good

Cons

Inability to copy and paste or reuse individual activities. 2.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven Rodgers

Return to previous screen, Docmument Changes notifications, Auto Save, XML format

2019-12-08

Pros

Fit for purpose: Making process available to wider business Simplifying process mapping Direct linking of process to work instruction Simple admin capability

Cons

When trying to navigate to previous screen (process) Promapp returns to Process Group Option to turn off Document Changes notifications No auto save function Proprietary XML format limits integration with 3rd party process tools e.g.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Paweł Pomarański

Promapp as the leading business processes mapping tool

2019-11-25

The main business problem Promapp resolves is that it brings the visibility for cross-functional teams to see different processes and how they are related to each other. Previously the processes were stored in different locations (SharePoint, shared drives, local drives) and mapped in different tools (Excels, Words, Visio diagrams, etc.). Promapp allows to store the processes in one place, which makes global visibility for the company. Also, the application has an exceptional and fast-case-resolving support team. The team provided me with numerous help and workarounds in a timely manner.

Pros

All features are very easy to find and use, which makes Promapp perfect tool for the majority of end users.

Cons

I could not find the option to bulk import/export larger number of processes at one click.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Brian Landry

Promapp keeps us informed

2019-11-26

We use Promapp for Training, Credit Requests, Root Cause Analysis and Opportunity for Improvement - one place for all so very satisfied with the product

Pros

Managing a business requires you to be on top of current issues and Promapp helps us do this

Cons

Repetitive redirection away from my current activity and having to click things twice to activate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Justine Lee

I love Promapp!

2016-07-11

We are just rolling it out around the organisation and its such a easy sell as its easy to create processes, review processes and find what you want.

Pros

Ease of use, search functionality, feedback, overall concept, personalisation, awesomeness dial.

Cons

I would like to create my own reports but can't. Dashboard could be better, we have a few groups and when you scroll down to the bottom group you've lost the headings so can't remember what your looking at.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Waleria Bueno

Great tool for changing the culture!

2017-02-03

People love it and make my job easier.

Pros

Easy to use. Promotes simplicity and ownership.

Cons

I think there is room for improvement on the reports. Principally from the Promaster and Lead Process Champion perspective.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Nintex Promapp

Implementing a process framework in early stages of adoption can accelerate the implementation and provide clarity on the scope, ownership and handoffs.

Source: Capterra
Helpful?   Yes   No
Read more
Lynn Kling

Great Process Mapping Tool!

2020-06-30

We brought Promapp in to the business for the following reasons: 1) easy to use tool to get all of our processes documented in a uniform manner 2) allows us to set a cadence for review and 3) for new hire onboarding and knowledge sharing across departments

Pros

We used to spend so much time in Visio adjusting our flows.

Cons

While it does have a feature to provide feedback, I wish that the step would be tagged with the feedback and that it would also be available in the map view vs the card below.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 201-500 employees)

Promapp is the best process management tool I have ever used!

2018-02-22

Ability to monitor, amend and improve processes within our business; being visible to all employees without the necessity to send numerous emails (which are not always read).

Pros

The incident manager has been very useful in monitoring incidents both internally and from our customers.

Cons

There is very little I can criticise about this software; the value comes from its content and configuration. It would be useful to be able to search for a specific incident

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lindsay Addie

Ideal BPM software for an organisation going through major change

2017-02-11

The Project Management Institute of New Zealand (PMINZ) is going through major change at governance, operational and commercial levels.

Pros

Ease of use, customization, makes it easy to simplify processes

Cons

More customisation in how processes are displayed (particularly the use of the swimlane display).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Nintex Promapp

Make sure the Board of Directors believes in Promapp. Recruit high quality Business Analysts.

Source: Capterra
Helpful?   Yes   No
Read more
Adam Jackson MAHRI

Processes your processes

2019-03-26

It makes it easier for us to hold staff accountable when they don't follow a procedure properly, or say they didn't know how to do something in the first place.

Pros

Anything from recruitment, to performance management, to procurement, to policy enforcement.

Cons

The software does exactly what we need it to, store process maps :-)

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Group Policy & Process Framework Lead (Insurance company, 1001-5000 employees)
Verified Reviewer

Promapp works for complex multi-national organisations

2018-02-27

Pros

easy to use easy to setup provides clarity of roles and responsibilities provides clarity of stakeholders displays connected processes and systems provides a glossary that automatically displays description on hover over standard version allows variations of standard process (ie. regions may be slightly different but based on standard process) includes ability to control permissions at top down to lower level processes and documents includes control over governance setup provides a dashboard to display user access, progress, published, and draft processes offers control over documents and easily replace them without breaking links links remain consistent when a process is updated or the name is changed support 24/7 either by chat, email, or phone feature enhancement requests considered and often implemented new releases documented and communicated without impact on the user or the business can easily share offers a unique way of writing a process that makes it simple to write and follow for the end user so much more

Cons

some nice to have features not available is not a dynamic workflow tool does not display broken links works best with only one purpose in mind (ie. document all staff processes) Promapp is generally not used for the creation of: Value Stream Transformation (VST) maps Organisational charts Network diagrams System diagrams and mapping Conceptual solution diagrams Customer journey mapping Lengthy end to end maps

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Sid Dubey

Great software tool

2017-01-26

The process management tool is easy to use.

Pros

The ease of use of the tool, training videos an interactive way of teaching and/or learning

Cons

There isn't anything that i can say i dislike. Promapp support have answered my concerns promptly and in detail

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Karin Linden

Promapp and building processes and procedures

2020-07-07

This is unique product and has changed our organisation's approach to building procedures.

Pros

The combination of easilly creating maps, sharing them with the organisation and storing these in one system for easy access.

Cons

Smaller technical functions could be improved such as copy and paste activities between maps, ability to hide tags and the build in the ability to loops.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Blake Facey

Love it!

2017-06-28

Able to track processes and assign responsibility, identify opportunities for improvement and keep things simple for end users.

Pros

Super easy to learn and use.

Cons

Lots of notifications with our current set up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Asma Pyakurel

Promapp review

2020-07-06

Promapp has made it easy to see transparency between departments at Aut when the mapped processes were made public.

Pros

One software does mapping and documenting.

Cons

As a trainer I found it hard to train the customers who have used Visio for long time and are vision oriented.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more