Nintex Promapp Features

Nintex Promapp

The #1 Rated BPM Software!

4.53/5 (137 reviews)

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API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Audit Management
Audit Trail
Business Process Automation
Business Process Control
Collaboration Tools
Compliance Management
Configurable Workflow
Dashboard
HTML5 Technology
ISO Compliance
Internal Controls Management
Mobile Access
Monitoring
No-Code
OSHA Compliance
Operational Risk Management
Process Change Tracking
Process Control
Process Modeling & Designing
Real Time Monitoring
Reporting/Analytics
Risk Assessment
Risk Management
Risk Reporting
SSL Security
Single Sign On
Task Planning
Task Progress Tracking
Templates
Transaction History
Version Control
Visual Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Audit Management
Audit Trail
Business Process Automation
Business Process Control
Collaboration Tools
Compliance Management
Configurable Workflow
Dashboard
HTML5 Technology
ISO Compliance
Internal Controls Management
Mobile Access
Monitoring
No-Code
OSHA Compliance
Operational Risk Management
Process Change Tracking
Process Control
Process Modeling & Designing
Real Time Monitoring
Reporting/Analytics
Risk Assessment
Risk Management
Risk Reporting
SSL Security
Single Sign On
Task Planning
Task Progress Tracking
Templates
Transaction History
Version Control
Visual Workflow Management
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Nintex Promapp Feature Reviews

25 reviewers had the following to say about Nintex Promapp's features:

Anonymous
(Transportation/Trucking/Railroad company, 501-1000 employees)

Implement Promapp!

2019-11-26

The main benefit is that everyone we do is in one place, meaning that things are easy to find and actions are easily recorded to ensure completion.

Pros

We use it for incident management, change management, process mapping, document control and risk monitoring.

Cons

Sometimes it seems fairly rigid in what you can do on the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lesleyann A.

Great Concept

2016-07-27

Great graphics, mouse roll over helps with not having to click into information. Variety of departments can adjust information and has reminders and rating to keep information relevant.

Pros

That I can obtain information that is up to date from my peers and management.

Cons

Make it more usable for first time users, rather than those that already know the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10

Recommendations to others considering Nintex Promapp

Love the concept.

Source: Capterra
Helpful?   Yes   No

Response from Promapp


Hey Lesleyann,

The mouse rollover and the search functionality are my two favorite parts of Promapp too. I think those two together make it so easy for people in the team that use Promapp maybe once or twice a year love it too.

Thanks again,
Menilik

Read more
Malcolm H.

Have had 'Promapp' (procedures) for many years, recently implemented 'Improvements'.

2019-11-24

Less complex and therefore much easier for users and administrators than previous product.

Pros

Ease of set up, use and management (Improvements)

Cons

Limitations on configurability, often cannot use own terminology.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
rachana g.

ProMapp Review - RG

2017-02-02

I've found the software to be very easy to use, transparent tool which is quiet essential for process improvement. there are couple of finer details that need to be sorted out like adhoc reporting etc. But overall its a good software to use.

Pros

Easy to use

Cons

Reporting Publishing process

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Justine L.

I love Promapp!

2016-07-11

We are just rolling it out around the organisation and its such a easy sell as its easy to create processes, review processes and find what you want.

Pros

Ease of use, search functionality, feedback, overall concept, personalisation, awesomeness dial.

Cons

I would like to create my own reports but can't. Dashboard could be better, we have a few groups and when you scroll down to the bottom group you've lost the headings so can't remember what your looking at.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan S.

Fantastic Process Management Tool

2017-01-25

I have used it multiple organisations and will continue to champion it because of the real benefits it provides

Pros

User friendly, promotes best practice and many tools to review processes.

Cons

No report that provides a list of process in folders with the summary objective.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Nintex Promapp

Would be great to have functionality that gives a process a best practice score and provides tips for improving the process.

Source: Capterra
Helpful?   Yes   No
Read more
Arthur N.

Very good tool

2020-06-30

Pros

The interactions and communication allowed by Promapp is a very powerful and valuable tool to involve everyone on the journey to improve our company system. Awesome.

Cons

More reports would be very good, such as the number of document downloaded or searched per user for example

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Waleria B.

Great tool for changing the culture!

2017-02-03

People love it and make my job easier.

Pros

Easy to use. Promotes simplicity and ownership.

Cons

Principally from the Promaster and Lead Process Champion perspective. More filters and flexibility would be very much appreciated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Nintex Promapp

Implementing a process framework in early stages of adoption can accelerate the implementation and provide clarity on the scope, ownership and handoffs.

Source: Capterra
Helpful?   Yes   No
Read more
Lindsay A.

Ideal BPM software for an organisation going through major change

2017-02-11

User access and permissions: This is easily configured to mirror the PMINZ organisational chart and business rules. Permissions are proving very useful currently during the intensive review of the governance of the organisation to restrict access to policies that are still under review by the Board of Directors.

Pros

Ease of use, customization, makes it easy to simplify processes

Cons

More customisation in how processes are displayed (particularly the use of the swimlane display).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Nintex Promapp

Make sure the Board of Directors believes in Promapp. Recruit high quality Business Analysts.

Source: Capterra
Helpful?   Yes   No
Read more
Peter W.

Well presented and set out software that can be used intuitively

2018-02-11

Pros

Can be used for induction, risk management and health & safety/training.

Cons

It still needs internal champions, though it is easier to motivate staff to use promapp than most products and that require data and therefore effort and thought to keep up to date.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Troy s.

Excellent Product

2016-07-04

Easy to use, amendments and changes to procedures are easy to perform, automatic re-numbering of activities and tasks means I do not have to do it, so much easier to create and edit a process as compared to a Word document, search functionality is great, easy to update a document / image / file, easy to link procedures to each other

Pros

Everything

Cons

Nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Nintex Promapp

One tip comes to mind - ensure that you have dedicated resources set aside to convert procedures by due date or else you will have a mixture of Promapp and the old proceudres and staff will not be sure where to look

Source: Capterra
Helpful?   Yes   No
Read more
Karin L.

Promapp and building processes and procedures

2020-07-07

This is unique product and has changed our organisation's approach to building procedures.

Pros

The combination of easilly creating maps, sharing them with the organisation and storing these in one system for easy access.

Cons

Smaller technical functions could be improved such as copy and paste activities between maps, ability to hide tags and the build in the ability to loops.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam J.

Processes your processes

2019-03-26

It makes it easier for us to hold staff accountable when they don't follow a procedure properly, or say they didn't know how to do something in the first place.

Pros

I use it to log and version control processes.

Cons

The software does exactly what we need it to, store process maps :-)

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Robyn E.

Excellent Management System

2017-01-25

Improvements give staff an easy way to suggest changes that may be required.

Pros

Great to have different levels of access. Improvements give staff some voice to make some improvements.

Cons

Search - better search for varying documents/processes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Nintex Promapp

No all cover

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Group Policy & Process Framework Lead (Insurance company, 1001-5000 employees)
Verified Reviewer

Promapp works for complex multi-national organisations

2018-02-27

Pros

easy to use easy to setup provides clarity of roles and responsibilities provides clarity of stakeholders displays connected processes and systems provides a glossary that automatically displays description on hover over standard version allows variations of standard process (ie. regions may be slightly different but based on standard process) includes ability to control permissions at top down to lower level processes and documents includes control over governance setup provides a dashboard to display user access, progress, published, and draft processes offers control over documents and easily replace them without breaking links links remain consistent when a process is updated or the name is changed support 24/7 either by chat, email, or phone feature enhancement requests considered and often implemented new releases documented and communicated without impact on the user or the business can easily share offers a unique way of writing a process that makes it simple to write and follow for the end user so much more

Cons

some nice to have features not available is not a dynamic workflow tool does not display broken links works best with only one purpose in mind (ie. document all staff processes) Promapp is generally not used for the creation of: Value Stream Transformation (VST) maps Organisational charts Network diagrams System diagrams and mapping Conceptual solution diagrams Customer journey mapping Lengthy end to end maps

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Declan O.

Great tool to make process management easy and drive continuous improvement

2017-02-12

Promapp has been an invaluable tool for Ricoh and improved process management and visibility across all areas of the company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John H.

Compassion Promapp Survey

2017-02-03

Our internal trainers believe it will replace all other procedure documents and potentially all training material.

Pros

Ease of use, procedural based, easy to demo and explain, good for collaboration and creating process collateral on the fly with stakeholders, mini link functionality is great for external collaboration, tags are good

Cons

Inability to copy and paste or reuse individual activities. 2.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carmen G.

ProMapp Review

2018-04-28

Solid process mapping solution.

Pros

Cloud hosted repository is a nice feature, allows for easy access for teams working remotely.

Cons

The software is moderately priced, but a little expensive compared to some other solutions. The dashboards can get a little cluttered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Samantha P.

Verified Reviewer

Promapp

2016-09-11

I think promapp is efficient and easy to use.

Pros

It is a wonderful and efficient way to access information independently.

Cons

Takes a little time to get to know the program and what you are working with, Takes time to gain the processes with in your promapp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Paweł P.

Promapp as the leading business processes mapping tool

2019-11-25

The main business problem Promapp resolves is that it brings the visibility for cross-functional teams to see different processes and how they are related to each other. Previously the processes were stored in different locations (SharePoint, shared drives, local drives) and mapped in different tools (Excels, Words, Visio diagrams, etc.). Promapp allows to store the processes in one place, which makes global visibility for the company. Also, the application has an exceptional and fast-case-resolving support team. The team provided me with numerous help and workarounds in a timely manner.

Pros

All features are very easy to find and use, which makes Promapp perfect tool for the majority of end users.

Cons

I could not find the option to bulk import/export larger number of processes at one click.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jane D.

Process control for dummies!

2017-01-25

We work in a highly regulated industry that expects our process control "words" to meet the reality and standards of what we do.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brian L.

Promapp keeps us informed

2019-11-26

We use Promapp for Training, Credit Requests, Root Cause Analysis and Opportunity for Improvement - one place for all so very satisfied with the product

Pros

Managing a business requires you to be on top of current issues and Promapp helps us do this

Cons

Repetitive redirection away from my current activity and having to click things twice to activate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sid D.

Great software tool

2017-01-26

The process management tool is easy to use.

Pros

The ease of use of the tool, training videos an interactive way of teaching and/or learning

Cons

There isn't anything that i can say i dislike. Promapp support have answered my concerns promptly and in detail

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven R.

Return to previous screen, Docmument Changes notifications, Auto Save, XML format

2019-12-08

Pros

Fit for purpose: Making process available to wider business Simplifying process mapping Direct linking of process to work instruction Simple admin capability

Cons

When trying to navigate to previous screen (process) Promapp returns to Process Group Option to turn off Document Changes notifications No auto save function Proprietary XML format limits integration with 3rd party process tools e.g.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
julie d.

Easiest software I've ever used

2019-12-04

Pros

Of course you need to map out the process in the format of activities, tasks, notes and attachments first - that's the hardest part.

Cons

Not being able to go back to iterative versions of a process, particularly in the early stages before the first publish. Only published versions can be viewed and restored.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more