Nintex Promapp Reviews

What we love most about the tool is how easy it is to use and the fact that it maps the processes out for you after you enter the narrative steps. We used to spend so much time in Visio adjusting our flows. That is gone and now we can devote that time to writing simple and direct processes that are benefiting the Operations.

While it does have a feature to provide feedback, I wish that the step would be tagged with the feedback and that it would also be available in the map view vs the card below.

very easy to get up and running

None

Hey Peter, It always puts a smile on my face when someone says they're likelihood to recommend is a 10 our of 10 because it shows we're adding value! Thanks again, Menilik

The system is easy to use and configure and the support team is generally very pleasant to deal with.

There is still a few system limitations that I would like to have addressed. We would like to be able to print dashboard screens. In addition, we have a number of portfolios created each representing a business unit of Council, with organisational changes there is no way at present to simply move incidents to another portfolio.

Easy to understand and use, the way it is categorized gives a great explanation and you can follow the process step by step

I think, our team is the one that needs to add more pictures so it works as a guide more than just text.

the way users take to it. its easy to train and easy to use. people feel more inspired to actually record their processes

A lot of notifications for admins. These come through weekly and sometimes when they are listed and you click through the system says its too early to review. Really the notifications should only come through when its time to review

Excellent for training manuals and explaining how to do a task.

Hard to write up IF statements. Hard to use the editor - will not allow you to cut and paste tasks.

I find it very user friendly and so easy to use. Finally the whole organization is able to map its processes and the feedback and response from the Promapp Team is always constructive and encouraging.

Sometimes the feedback seems to get stuck in a bit of a loop that makes it difficult to clear and you have to keep replying.

Allows you to easily convert your visio process diagrams. Cloud hosted repository is a nice feature, allows for easy access for teams working remotely.

The software is moderately priced, but a little expensive compared to some other solutions. The dashboards can get a little cluttered.

I have only used the free trial but thus far it seems like an excellent product though I cannot comment on what the price would be for the full version. My company relies heavily on Sharepoint, the ease with which this software integrates with it is a great bonus.

Personally I found this software to be rather complicated to use, I didn't feel the functions and processes were blatently obvious to use for someone without experience.

Ability to write, distribute and access online consistently styled procedures.

Possibly not suited to all users.

Keeps everything in one place and is so easy to use

Can be tricky sometimes to get the exact flow you want but generally we always get there

Allows all the essential information to be stored in one place. Its also really great if you are working independently and need to find an answer to a query. It allows you to be informed fully of what is expected of you in tasks and processes that we must do.

It can be hard to navigate around , when you first use it, it seems hard to get to a process that links to your question as you dont know what word to type in initially. The video guide does help with this though

Easy to learn and use

Document aspect is weak

Everything

Nothing

How easy to use it is.

The capturing of time frames is a little difficult for me as I'd need to capture seconds.

Ease of use and visually a great tool!

Finding time to keep processes up to date. Getting employees to write their own processes that make sense.

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The ease of updating, of viewing and sharing - everything

It takes so long for some staff to understand the benefits

- Ability to have all of the businesses systems and processes recorded and stored in one place. - Processes can be linked, notes and guides added - Very easy to update and change processes as the business changes, and all amendments can be clearly recorded.

It has taken me a while to learn to use it properly, it is fairly complex - but I wouldn't say that is a fault exactly. Any program that is storing all of a business's systems is going to have some level of complexity! Could possibly be slightly easier to navigate.

Ease of use, search functionality, feedback, overall concept, personalisation, awesomeness dial.

Rule on decision boxes that yes can only go to another process. I would like to create my own reports but can't. Dashboard could be better, we have a few groups and when you scroll down to the bottom group you've lost the headings so can't remember what your looking at.

Clean, easy to use and great cotrol of users and roles

Risk module - review of controls - would be good to have a link back to the risk so you can view the context of the control

Ease of use, one source of truth

Limitations around decisions

Easy to setup and use for my company and my users

No app for easy use on phones and tablets

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Thank you Kirsten, Your review put a smile on the whole teams face! Thanks again and Merry Christmas. Promapp Team.

The view of every process / item and users. The whole Layout is reasonably easy for a non technical users. Very user-friendly and easy to use. Modern and clear:-) Brilliant Software!

Larger upload available of photos/videos size would be a brilliant upgrade. The photos can be uploaded one by one which is amazing, but it would be even better if more items were available to be uploaded at once.