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TrueContext vs AlertMedia Comparison
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Overview
TrueContext, formerly ProntoForms, is the leader in mobile forms and workflows. Built for field teams, TrueContext makes...
AlertMedia’s award-winning threat intelligence, emergency communication, and travel risk management solutions help companies...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
The ease of use and ease or ability to set up forms to how your company wants them is great. Forms were developed to easily add photos and updates to progress.
Great for tracking how the safety programs is being followed and a great tool for follow up.
My custom form processes, for entry & approval were addressed by the ProntoForms developers under the guidance of an wonderful Project Manager.
Pros
Customer support is amazing. Variations on sending alerts to the organization for all users are great due to some of our population not having the ability to receive a text message.
We have realized tremendous value in taking care of our employees and their families. They know we sincerely care and have invested in their safety.
The responsiveness of our Customer Success Manager is fabulous - I'm talking under an hour most times. Truly great experience all the way around.
Cons
I have found that it is often frustrating to approach support with a problem because when reporting a problem the question might not be clear until deep into the support conversation.
All the forms that used to show up in my inbox out of the blue have disappeared and now only show up in my email. This is a problem since now I can't edit them anymore.
The software is a little confusing and hard to setup.
Cons
The inability to provide updated info to the threat intelTeam when you have first hand knowledge of an incident.
The only issue our company has had is some people getting the message twice. Out of 300 people, we have only had 2 complaints.
I sometimes see errors such as a message did not delivered to everyone.
Key features
- Total features139
- API
- Abbreviation Detection
- Access Controls/Permissions
- Accident Investigation
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- App Management
- App Notifications
- Appointment Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audience Targeting
- Audit Management
- Audit Trail
- Autofill
- Barcode/Ticket Scanning
- Blogs
- Business Process Automation
- CRM
- Campaign Analytics
- Campus Notifications
- Chat/Messaging
- Code Enforcement
- Collaboration Tools
- Collaborative Development
- Commenting/Notes
- Commercial Properties
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Convert to PDF
- Corrective and Preventive Actions (CAPA)
- Crisis Management
- Customer Database
- Customer Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Aggregation and Publishing
- Data Capture and Transfer
- Data Import/Export
- Data Quality Control
- Data Replication
- Data Retrieval
- Data Verification
- Database Support
- Deployment Management
- Digital Signage
- Digital Signature
- Disaster Recovery
- Dispatch Management
- Document Classification
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Electronic Forms
- Electronic Signature
- Email Alerts
- Email Management
- Emergency Notification
- Emergency Response Planning
- Employee Database
- Employee Directory
- Employee Photos
- Engagement Tracking
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Logs
- Event Triggered Actions
- Facility Asset Management
- Failed Inspection Tracking
- File Sharing
- File Storage
- Fixed Asset Management
- For Mechanical Equipment
- For No-Code Development
- For Schools
- Forms Creation & Design
- Forms Management
- Full Text Search
- GPS
- Geolocation
- Geotargeting
- Graphical Workflow Editor
- HIPAA Compliant
- Hazardous Materials Management
- Image Capture
- Incident Management
- Incident Reporting
- Industrial Safety Management
- Inspection Management
- Integrations Management
- Interaction Tracking
- Inventory Control
- Iteration Management
- Job Costing
- Job Management
- Knowledge Management
- Live Chat
- Location Tracking
- Logistics Management
- Maintenance Management
- Maintenance Scheduling
- Mass Notifications
- Materials Management
- Meeting Management
- Mobile Access
- Mobile Alerts
- Mobile Development
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Language
- Multi-Language Alerts
- No-Code
- Notification Scheduling
- OSHA Compliance
- OSHA Recordkeeping
- Occupational Health Management
- Offline Access
- Optical Character Recognition
- Performance Metrics
- Performance Monitoring
- Pre-Built Modules
- Pre-built Templates
- Preventive Maintenance
- Process/Workflow Automation
- Project Management
- Purchase Order Management
- Push Notifications
- Quotes/Estimates
- Read Receipts
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Recurring Appointments
- Reminders
- Remote Access/Control
- Remote Data Capture
- Report Templates
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management
- Residential Properties
- Risk Alerts
- Risk Analysis
- Risk Assessment
- Risk Management
- Role-Based Permissions
- Routing
- SMS Messaging
- SMS Notifications
- Safety Incident Management
- Safety Management
- Scheduled Messaging
- Scheduling
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Service History
- Single Sign On
- Social Media Integration
- Space Management
- Status Tracking
- Subcontractor Management
- Supplier Management
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Template Management
- Templates
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Training Management
- Transcripts/Chat History
- Two-Way Communication
- User Management
- Version Control
- Video Conferencing
- Visual Modeling
- Visual Notifications
- Voice Recognition
- Warranty Tracking
- Web Forms
- Web Notifications
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
- Workforce Management
- Total features104
- API
- Abbreviation Detection
- Access Controls/Permissions
- Accident Investigation
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- App Management
- App Notifications
- Appointment Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audience Targeting
- Audit Management
- Audit Trail
- Autofill
- Barcode/Ticket Scanning
- Blogs
- Business Process Automation
- CRM
- Campaign Analytics
- Campus Notifications
- Chat/Messaging
- Code Enforcement
- Collaboration Tools
- Collaborative Development
- Commenting/Notes
- Commercial Properties
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Contact Database
- Contact Management
- Contract/License Management
- Convert to PDF
- Corrective and Preventive Actions (CAPA)
- Crisis Management
- Customer Database
- Customer Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Aggregation and Publishing
- Data Capture and Transfer
- Data Import/Export
- Data Quality Control
- Data Replication
- Data Retrieval
- Data Verification
- Database Support
- Deployment Management
- Digital Signage
- Digital Signature
- Disaster Recovery
- Dispatch Management
- Document Classification
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Electronic Forms
- Electronic Signature
- Email Alerts
- Email Management
- Emergency Notification
- Emergency Response Planning
- Employee Database
- Employee Directory
- Employee Photos
- Engagement Tracking
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Logs
- Event Triggered Actions
- Facility Asset Management
- Failed Inspection Tracking
- File Sharing
- File Storage
- Fixed Asset Management
- For Mechanical Equipment
- For No-Code Development
- For Schools
- Forms Creation & Design
- Forms Management
- Full Text Search
- GPS
- Geolocation
- Geotargeting
- Graphical Workflow Editor
- HIPAA Compliant
- Hazardous Materials Management
- Image Capture
- Incident Management
- Incident Reporting
- Industrial Safety Management
- Inspection Management
- Integrations Management
- Interaction Tracking
- Inventory Control
- Iteration Management
- Job Costing
- Job Management
- Knowledge Management
- Live Chat
- Location Tracking
- Logistics Management
- Maintenance Management
- Maintenance Scheduling
- Mass Notifications
- Materials Management
- Meeting Management
- Mobile Access
- Mobile Alerts
- Mobile Development
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Language
- Multi-Language Alerts
- No-Code
- Notification Scheduling
- OSHA Compliance
- OSHA Recordkeeping
- Occupational Health Management
- Offline Access
- Optical Character Recognition
- Performance Metrics
- Performance Monitoring
- Pre-Built Modules
- Pre-built Templates
- Preventive Maintenance
- Process/Workflow Automation
- Project Management
- Purchase Order Management
- Push Notifications
- Quotes/Estimates
- Read Receipts
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Recurring Appointments
- Reminders
- Remote Access/Control
- Remote Data Capture
- Report Templates
- Reporting & Statistics
- Reporting/Analytics
- Requirements Management
- Residential Properties
- Risk Alerts
- Risk Analysis
- Risk Assessment
- Risk Management
- Role-Based Permissions
- Routing
- SMS Messaging
- SMS Notifications
- Safety Incident Management
- Safety Management
- Scheduled Messaging
- Scheduling
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Service History
- Single Sign On
- Social Media Integration
- Space Management
- Status Tracking
- Subcontractor Management
- Supplier Management
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Template Management
- Templates
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Training Management
- Transcripts/Chat History
- Two-Way Communication
- User Management
- Version Control
- Video Conferencing
- Visual Modeling
- Visual Notifications
- Voice Recognition
- Warranty Tracking
- Web Forms
- Web Notifications
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
- Workforce Management
Integrations
- Total integrations18
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations1
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
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