ProntoForms vs Device Magic Comparison

It can be used in multiple device and autofill function is useful.

When starting up, it takes a while to download and when the network is bad, downloading takes a while.

Able to retrieve reports by using filters

Ease of use was a challenge for me; nothing else.

Ease of use and increased efficiency of data flow. More time for staff on shop floor to concentrate on sales

Not all features available immediately, user can only have on one device. Would like a windows version for office users

It's easy to build forms and distribute data without any programming skills. ProntoForms' development team managed our more complex functions and reports. It's a good combination of being able to build our own forms and still have technical resources available when necessary. Support has always been prompt and knowledgeable.

It would be nice for our users to be able to use their license on more than one device at a time. Our inspectors use tablets and phones.

Real time inspections are awesome. It allows you to geo track them and stamps the location where it was submitted from.

only one device per user. Some times it is convenient to go from phone to ipad but I am not able to do this on this unless I buy another license.

Professional looking reports, easy to use, easy to update, easy to deploy. The ability to pre-load inspection data prior to performing inspection allows for users to spend less time inputting data that has no value to the inspection besides identifying it.

As far as I know, there is no ability to change colors or theme of a form. I would like the ability to store certain forms in folders on my device, rather than scrolling through a large list of forms that are available.

It's easy to use. Our customers like the handheld device to enter their data. Plus, Prontoforms customer service is amazing! There is never a wait when I call and they either resolve the issue/question right away or follow-up shortly.

A few of the functionalities are not that intuitive. But looks like the new version will have several of the functionalities we are waiting for (i.e. hide/show logic dependent on previous questions)

I was very impressed with the ability to use the forms in the field. There seems to be a lot of focus put into making the user experience very intuitive. The data transfer is very reliable, and saves so much time in the field. The ability to access everything on your mobile device is so convenient too.

The initial learning curve was challenging, and access to training material seemed weak. I wish there was a way to attach photos for quotes to show customers and integration with other enterprise solutions could use some work. Also, only 1 licence per device, so if you want to use 2 devices, you need 2 licences (IE: Phone & Ipad)

ease for the end-users

behind the scenes when setting up destinations, etc. can be confusing.

ProntoForms is a mobile forms and data collection platform that allows us to automate our field service operations and improve our workflow efficiency. Some of the pros of using ProntoForms include:1. Customizable forms: ProntoForms allows users to create customized forms with a drag-and-drop interface, making it easy to tailor forms to specific needs and collect data in a structured way.2. Mobile-friendly:...

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While ProntoForms has many benefits, there are also some potential drawbacks to using the platform. Some of the cons of ProntoForms include:1. Pricing: ProntoForms can be expensive for small businesses, with pricing plans starting at $30 per user per month. Additionally, some advanced features require a higher-priced plan.2. Learning curve: While ProntoForms is designed to be user-friendly, there may...

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Hey Dileep, I appreciate you sharing your experience that our mobile forms and data collection platform has helped you automate field service operations. I'm glad you've found our customizable forms, mobile-friendly design, integrations, analytics, and user-friendly interface valuable. We're also proud to offer comprehensive customer support, including training and troubleshooting assistance. Also, thank you for letting me know about some of the potential drawbacks you found, like pricing, learning curve, limited customization, and internet dependence. Please know that your feedback helps us improve our platform. We look forward to continuing to support your business as you streamline your operations and optimize your workflows with ProntoForms. Cheers, Esmond Ng @ ProntoForms

On the development side- being able to customize an automated invoice to specific requirements of a type of customer that will still provide all requirements of the business side. On the Implementation side- ease of use. Minimal errors even though humanly driven.

Difficulty in accessing the actual raw data files after 45 days.

It's really rather simple to create a file; If you only want to create a form and just plug and play without the need for continuous updates (of say foreman, employees, etc.) then it's a pretty decent program to use.

If you have to change data in files frequently, its a pain; the analytic statistics aren't even in the same program; If you have specific customization data needed, based on site, if you have more than five sites, it's horrible to find any use of this data.

Hi Glenn, We're sorry to hear that your deployment hasn't gone as expected. Our Customer Success Team has reviewed your feedback and would love the opportunity to connect with you as we feel highly confident that after a review of your implementation and requirements we will be able to resolve the issues you've been experiencing. Please reach out to support@prontoforms.com with the subject line 'Software Advice' and we'll go from there. All the best, Pat @ ProntoForms