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ProntoForms vs Formstack Forms Comparison

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Overview

ProntoForms is the leader in enterprise-grade mobile forms. Built with field teams at front of mind, ProntoForms makes real-time,...

Formstack Forms simplifies the data collection process and allows you to create beautiful online forms in seconds. Create...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$19/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

100

53

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.2

(90)

5

4

3

2

1

44

32

8

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Great for tracking how the safety programs is being followed and a great tool for follow up.
I love the amount of flexibility to operate and ability to create any end product you desire.
Plus, Prontoforms customer service is amazing. There is never a wait when I call and they either resolve the issue/question right away or follow-up shortly.

Pros

Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.
It is nice to be able to have a centralized form, and to have all the finished applications deposited in the same spot. It is also nice because it allows for both open and close ended questions.
I love how easy to use and collect safe formstack is. It was easy to navigate and use from the get go.

Cons

It can be fairly inconvenient and confusing to users who do not know the ins and outs of the app.
I guess my only complaint would be that its sometimes confusing when designing a new form and getting it implemented, but any time I've had a problem, one phone call is all it took to help me.
The initial learning curve was challenging, and access to training material seemed weak.

Cons

Sometimes when I duplicated forms, I noticed that the logic would get lost. This was frustrating as I would have to go through the form again to add the missing parts of the logic back.
This has been my single worst customer service/support experience ever.
When all the text is stuck the same size, the question and list of checkbox answers, it is kind of overwhelming, and customers in a hurry get lost and have to go back and re-read.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features156
  • 360 Degree Feedback
  • A/B Testing
  • ACH Payment Processing
  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Anti Spam
  • App Management
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Attendee Tracking
  • Audit Management
  • Audit Trail
  • Autofill
  • Badge Management
  • Barcode / Ticket Scanning
  • Batch Processing
  • Budget Tracking/Job Costing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Class Registration
  • Click Tracking
  • Code Enforcement
  • Collaboration Tools
  • Collaborative Development
  • Commercial
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Collection
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Replication
  • Data Retrieval
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Document Classification
  • Document Imaging
  • Document Management
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Electronic Submission
  • Email Management
  • Email Marketing
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Management
  • Event Registration
  • Failed Inspection Tracking
  • File Management
  • File Storage
  • Fixed Asset Management
  • For Mechanical Equipment
  • For No-Code Development
  • For Schools
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Grant Management
  • Graphical User Interface
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Hazardous Materials Management
  • Help Desk Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Integrated Development Environment
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Iteration Management
  • Job Costing
  • Job Management
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Materials Management
  • Mobile Access
  • Mobile Development
  • Mobile Survey
  • Multi-Channel Distribution
  • Multiple User Accounts
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Onsite Registration
  • Optical Character Recognition
  • Order Management
  • Order Processing
  • Payment Processing
  • Performance Metrics
  • Performance Monitoring
  • Permit Management
  • Plant Management
  • Pre-Built Modules
  • Pre-built Templates
  • Preventive Maintenance
  • Process Control
  • Process/Workflow Automation
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • Quality Management
  • Question Branching
  • Question Library
  • Question Piping
  • Quotes/Estimates
  • RFI & Submittals
  • Randomization
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Refund Management
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Data Capture
  • Report Templates
  • Reporting/Analytics
  • Requirements Management
  • Residential
  • Residential Properties
  • Response Quotas
  • Response Validation
  • Risk Assessment
  • Risk Management
  • Routing
  • SMS Messaging
  • SSL Security
  • Safety Management
  • Scheduling
  • Self Check-in/Check-out
  • Service Call Management
  • Service History
  • Shipping Management
  • Site Intercept Survey
  • Skip Logic
  • Space Management
  • Subcontractor Management
  • Supplier Management
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Task Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • URL Customization
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Voice Recognition
  • Volunteer Management
  • Warranty Tracking
  • Web Forms
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management
  • Total features91
  • 360 Degree Feedback
  • A/B Testing
  • ACH Payment Processing
  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Anti Spam
  • App Management
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Management
  • Attendee Tracking
  • Audit Management
  • Audit Trail
  • Autofill
  • Badge Management
  • Barcode / Ticket Scanning
  • Batch Processing
  • Budget Tracking/Job Costing
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Class Registration
  • Click Tracking
  • Code Enforcement
  • Collaboration Tools
  • Collaborative Development
  • Commercial
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Collection
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Replication
  • Data Retrieval
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Document Classification
  • Document Imaging
  • Document Management
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Electronic Submission
  • Email Management
  • Email Marketing
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Management
  • Event Registration
  • Failed Inspection Tracking
  • File Management
  • File Storage
  • Fixed Asset Management
  • For Mechanical Equipment
  • For No-Code Development
  • For Schools
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Grant Management
  • Graphical User Interface
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Hazardous Materials Management
  • Help Desk Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Integrated Development Environment
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Iteration Management
  • Job Costing
  • Job Management
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Materials Management
  • Mobile Access
  • Mobile Development
  • Mobile Survey
  • Multi-Channel Distribution
  • Multiple User Accounts
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Offline Response Collection
  • Online Registration
  • Onsite Registration
  • Optical Character Recognition
  • Order Management
  • Order Processing
  • Payment Processing
  • Performance Metrics
  • Performance Monitoring
  • Permit Management
  • Plant Management
  • Pre-Built Modules
  • Pre-built Templates
  • Preventive Maintenance
  • Process Control
  • Process/Workflow Automation
  • Project Management
  • Project Tracking
  • Purchase Order Management
  • Quality Management
  • Question Branching
  • Question Library
  • Question Piping
  • Quotes/Estimates
  • RFI & Submittals
  • Randomization
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Refund Management
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Data Capture
  • Report Templates
  • Reporting/Analytics
  • Requirements Management
  • Residential
  • Residential Properties
  • Response Quotas
  • Response Validation
  • Risk Assessment
  • Risk Management
  • Routing
  • SMS Messaging
  • SSL Security
  • Safety Management
  • Scheduling
  • Self Check-in/Check-out
  • Service Call Management
  • Service History
  • Shipping Management
  • Site Intercept Survey
  • Skip Logic
  • Space Management
  • Subcontractor Management
  • Supplier Management
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Task Management
  • Templates
  • Third Party Integrations
  • Timesheet Management
  • Training Management
  • URL Customization
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Voice Recognition
  • Volunteer Management
  • Warranty Tracking
  • Web Forms
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management

Integrations

  • Total integrations15
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations107
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ProntoForms vs. Formstack Forms

See how ProntoForms and Formstack Forms stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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