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ProntoForms vs Jotform Comparison

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Overview

ProntoForms is the leader in enterprise-grade mobile forms. Built with field teams at front of mind, ProntoForms makes real-time,...

Category Leaders

Trusted by over 10 million users, Jotform's form builder is the easy way to create and publish online forms from any device.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

15

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

101

54

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5

4

3

2

1

501

171

25

6

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Great for tracking how the safety programs is being followed and a great tool for follow up.

NS

Nikki S.

The ease of use and ease or ability to set up forms to how your company wants them is great. Forms were developed to easily add photos and updates to progress.

KM

Kyle M.

My custom form processes, for entry & approval were addressed by the ProntoForms developers under the guidance of an wonderful Project Manager.

CM

Cleon M.

Pros

The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.

BM

Bianca M.

The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.

EG

Eoin G.

The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.

NL

Nicholas L.

Cons

I have found that it is often frustrating to approach support with a problem because when reporting a problem the question might not be clear until deep into the support conversation.

AT

Amanda T.

All the forms that used to show up in my inbox out of the blue have disappeared and now only show up in my email. This is a problem since now I can't edit them anymore.

CC

Carlyle C.

The software is a little confusing and hard to setup.

AR

Anonymous Reviewer

Cons

Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.

GC

Glenn C.

It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.

LU

Lydia U.

That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features146
  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode / Ticket Scanning
  • Business Process Automation
  • CRM
  • Code Enforcement
  • Collaboration Tools
  • Collaborative Development
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contract/License Management
  • Convert to PDF
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Replication
  • Data Retrieval
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Document Classification
  • Document Imaging
  • Document Management
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Encryption
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Management
  • File Sharing
  • File Storage
  • Fixed Asset Management
  • For Mechanical Equipment
  • For No-Code Development
  • For Schools
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical User Interface
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Integrated Development Environment
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Iteration Management
  • Job Costing
  • Job Management
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Development
  • Mobile Survey
  • Multi-Channel Distribution
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Offline Response Collection
  • Optical Character Recognition
  • Order Management
  • PCI Compliance
  • Performance Metrics
  • Performance Monitoring
  • Plant Management
  • Pre-Built Modules
  • Pre-built Templates
  • Preventive Maintenance
  • Process/Workflow Automation
  • Project Management
  • Project Planning/Scheduling
  • Purchase Order Management
  • Quality Management
  • Question Branching
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Remote Access/Control
  • Remote Data Capture
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Residential Properties
  • Risk Assessment
  • Risk Management
  • Routing
  • SMS Messaging
  • SSL Security
  • Safety Management
  • Scheduling
  • Search/Filter
  • Service Call Management
  • Service History
  • Shipping Management
  • Skip Logic
  • Social Media Integration
  • Space Management
  • Subcontractor Management
  • Supplier Management
  • Support Audio/Images/Video
  • Survey Builder
  • Task Management
  • Templates
  • Third Party Integrations
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Voice Recognition
  • Warranty Tracking
  • Watermarking
  • Web Forms
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management
  • Total features48
  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Autofill
  • Barcode / Ticket Scanning
  • Business Process Automation
  • CRM
  • Code Enforcement
  • Collaboration Tools
  • Collaborative Development
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contract/License Management
  • Convert to PDF
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Aggregation and Publishing
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Replication
  • Data Retrieval
  • Data Verification
  • Database Support
  • Deployment Management
  • Digital Signature
  • Dispatch Management
  • Document Classification
  • Document Imaging
  • Document Management
  • Document Templates
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Encryption
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Failed Inspection Tracking
  • File Management
  • File Sharing
  • File Storage
  • Fixed Asset Management
  • For Mechanical Equipment
  • For No-Code Development
  • For Schools
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • Graphical User Interface
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Integrated Development Environment
  • Integrations Management
  • Inventory Control
  • Inventory Management
  • Iteration Management
  • Job Costing
  • Job Management
  • Logistics Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Development
  • Mobile Survey
  • Multi-Channel Distribution
  • No-Code
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Offline Response Collection
  • Optical Character Recognition
  • Order Management
  • PCI Compliance
  • Performance Metrics
  • Performance Monitoring
  • Plant Management
  • Pre-Built Modules
  • Pre-built Templates
  • Preventive Maintenance
  • Process/Workflow Automation
  • Project Management
  • Project Planning/Scheduling
  • Purchase Order Management
  • Quality Management
  • Question Branching
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Remote Access/Control
  • Remote Data Capture
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Residential Properties
  • Risk Assessment
  • Risk Management
  • Routing
  • SMS Messaging
  • SSL Security
  • Safety Management
  • Scheduling
  • Search/Filter
  • Service Call Management
  • Service History
  • Shipping Management
  • Skip Logic
  • Social Media Integration
  • Space Management
  • Subcontractor Management
  • Supplier Management
  • Support Audio/Images/Video
  • Survey Builder
  • Task Management
  • Templates
  • Third Party Integrations
  • Training Management
  • Version Control
  • Visual Analytics
  • Visual Modeling
  • Voice Recognition
  • Warranty Tracking
  • Watermarking
  • Web Forms
  • Web/Mobile App Development
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management

Integrations

  • Total integrations18
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations191
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier