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Brian K.
Medical Devices, 1-10 employees
Used daily for 6-12 months
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It has been excellent. No major complaints. The team at ProShop ERP has been exceptional to work with. [sensitive content hidden] has helped us on numerous occasions during and after the implementation process, and whether it is with him or another one of the customer success representatives, we feel like we are always in good hands.
ProShop ERP provides us with a holistic system for estimating/quoting, order processing, and quality management. The customer service we received while implementing the ERP & QMS system was exceptional. We feel like ProShop is genuinely invested in our success as a company. The following aspects of ProShop ERP stand out to us most as the system's pros: - Seamless flow from estimating/quoting, to order...
ProShop ERP is an ERP & QMS system that was created by the owners and operators of a machine shop. So, they understand what shops need most out of their ERP software. This is what makes their system as good as it is. However, like all robust software systems of this magnitude, it requires continuous improvement. Since we've started using the software, I've noticed updates that are made regularly to...
Thank you so much for the review, Brian! We really appreciate you sharing your experience.
Chad V.
Machinery, 11-50 employees
Used daily for less than 6 months
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Our overall experience with Proshop has been amazing. It has been a true partnership! We value the time the team has taken to ensure our business succeeds. The implementation specialists are amazing and will walk through every detail of the software until you are comfortable.
There are SO many things we love about Proshop, but if I had to narrow it down to just a few I would simply say we love the data. The overall implementation process was really seamless and our employees were able to get on board rather quickly. In addition, having Proshop dashboards throughout our shop gets all of our employees rowing the boat in the same direction. In fact, our on time delivery has improved 17% in the first three months of having Proshop in our facility.
Integrating this with our existing business was probably the hardest aspect we faced. However, once we figured out it was better for us to adapt to Proshop instead of Proshop adapting to us, it's been a pretty smooth implementing the software.
Thank you for this review, Chad! Seeing your growth has been amazing. Keep up the good work!