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Qmatic Logo

Customer journey management solution for enterprise clients

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Qmatic - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: February 2026

Qmatic overview

What is Qmatic?

Qmatic provides an all-in-one Customer Journey Management system designed to streamline customer interactions.

Qmatic covers appointment scheduling, check-in, queue management, reporting, analytics, and feedback collection. This comprehensive platform helps organizations facilitate appointments, reduce wait times, and collect data for improved resource planning, ensuring top-notch experiences for both customers and employees. Qmatic's solutions are also available both in the cloud and on-premises.

Starting price


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Qmatic’s user interface

Ease of use rating:

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Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

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Qmatic's features

Access management
Activity dashboard
Alerts/Notifications
API
Appointment management
Appointment scheduling
Automated scheduling
Availability management
Booking management
Broadcast messaging
Calendar management
Cancellation management
Check-in/Check-out
Class scheduling
Confirmations/Reminders
Contact database
Customer experience management
Customer journey mapping
Customer segmentation
Customizable branding
Customizable fields
Customizable forms
Customizable questions
Customizable reports
Customizable templates
Customizable user interface
Dashboard
Data analysis tools
Data import/export
Data visualization
Digital signage
Electronic payments
Email alerts
Email reminders
Employee management
Employee scheduling
Engagement tracking
Facility scheduling
Faculty/Staff management
Feedback management
Mobile access
Mobile alerts
Mobile survey
Monitoring
Multi-Channel communication
Multi-Language
Multi-Location
Multiple appointment types
Negative feedback management
On call scheduling
Online booking
Online scheduling
Onsite printing
Patient communications
Patient intake
Patient questionnaires
Payment processing
Physician management
Pre-Registration
Predictive analytics
Queue management
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Real-time scheduling
Real-Time updates
Recurring appointments
Registration management
Reminders
Remote access/control
Remote monitoring & management
Remote update/installation
Reporting & statistics
Reporting/Analytics
Rescheduling
Reservations management
Resource scheduling
Room booking
Room scheduling
Self check-in/check-out
Self service portal
SMS messaging
SMS reminders
Survey/Poll management
Surveys & feedback
Task management
Third-Party integrations
Touch screen
Trend analysis
User management
Virtual meetings
Visitor tracking
Visual analytics
Waiting time tracking
Waitlist status tracking
Website integration
Workflow management

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Qmatic support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

In Person
Live Online
Documentation
Videos
Webinars

Qmatic FAQs

Q. Who are the typical users of Qmatic?

Qmatic has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does Qmatic support?

Qmatic supports the following languages:
Dutch, English, French, German, Italian, Spanish, Swedish


Q. Does Qmatic offer an API?

Yes, Qmatic has an API available for use.


Q. What level of support does Qmatic offer?

Qmatic offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)

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