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Harmony F.
Wholesale, 11-50 employees
Used daily for 6-12 months
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Our overall experience with QBO Advanced has been pretty good. I think with the development and implementation of more features or customization of different "modules" to be customer specific it would serve us perfectly. And hey, the price is WONDERFUL!
What I like most about using QBO Advanced is how user friendly and simplistic it is to use. We transitioned our entire financial management system and for the most part it was relatively smooth.
There were many obstacles to overcome in the transition to QBO Advanced. It mainly involve how to find work around solutions for areas not offered in QBO Advanced such as specifically detailed inventory management and also fixed assets. The inventory process in QBO is clunky and too simplistic for our company, BUT since QBO is so easy to use we have customized processes to make it work for us.
Selcuk D.
Investment Management, 11-50 employees
Used daily for 1-2 years
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The platform is incredibly intuitive and provides a wide range of features and tools that make it easy to manage finances. The reporting capabilities are comprehensive and accurate, and the cost is worth the investment.
I have been thoroughly impressed with QuickBooks Online Advanced. The platform is incredibly intuitive and provides an array of tools and features that make it easy to manage finances. The accounting and invoicing processes are efficient and user-friendly, and the reporting capabilities are comprehensive and accurate.
One of the drawbacks of QuickBooks Online Advanced is the cost of the subscription. While the features are worth the investment, the cost can be steep for small businesses with limited budgets. Additionally, the platform can be complicated to navigate for those with limited accounting experience.
Sabrina R.
Real Estate, 51-200 employees
Used daily for 2+ years
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Quickbooks Online Advanced overall has served our purpose well, especially as a small company, but as we continue to grow and with the expense increase we may need to look for other options that are more robust. It was worth it to attempt to make the system work for the cost, but not so much anymore.
The software is easy to use and can be accessed by multiple people in multiple locations. There are a multitude of videos available when attempting to do something new.
The cost has increased from $30 to $150 per month, which is a major increase for what doesn't seem like a lot of extra tools. The few things that our company needs cannot be helped with Priority Circle, we need the system to work more like desktop did.
Ross H.
Consumer Services, 11-50 employees
Used daily for 2+ years
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Overall my experience has been good, a few times either myself or another user has made a mistake but with the help of online and phone support we got the issue fixed in a timely manner.
Overall the software is easy to use and robust New features have a learning curve as with most things, the online help with this is good.
The price can be daunting for smaller businesses or even individuals
Beth M.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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Sending invoices out to clients on a recurring basis used to vex me! But invoicing with QBO is quick and simple and I can see whether the client has open/viewed the invoice. Now I can even create invoices in batches! I can send reminders, statements, and clients can pay online with credit cards or ACH, allowing cash flow to improve. I can also see AR reports and then follow up easily.
Overall this product is easy to use and offers the tracking resources our company needs. I also love the add-ons for processing payroll and the merchant services. It is a seamless, easy process for me to process payroll at a fraction of the cost of payroll processing companies. Also, I have yet to find a per transaction cost lower that Intuit's Merchant Services, plus it cuts the amount of work I would have to do if I used an outside credit card processor. I also like that this is cloud-based, online software that I can access from any computer at home and at work (or even at a coffee shop).
When I have a question or need assistance, the customer service has not been as good as I would expect to support what is, in my opinion, such a great software. QBO Advanced, however, has upgraded with a service called Priority Circle.
Samantha M.
Retail, 1-10 employees
Used daily for 1-2 years
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It has been good. The price is a pain, but you get a ton of features even if you dont use every single one. We have enjoyed using QBO for years and will continue to use the service.
-The customer service is on point every time. They are super helpful and can help you with errors and questions of any sorts. Any time I have had to contact them, they are quick and helpful. They also are kind! -New Features added all the time
- Wont save the date to the actual date. It saves the last date you put in, which can be a really huge error later if you didnt change the date and went about your day. -Prices tripled and they did add a ton of features, they arent really used by my size company and we had to get the upgraded version for ONE feature we use, which feels like waste
John F.
Arts and Crafts, 11-50 employees
Used daily for 2+ years
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Overall very positive. My only gripes are listed above. They are just a few changes I'd like to see happen. Will continue using QB Online and hope to see improvements in the future!
Online access, ease of use, and overall user friendliness. Also love that you can add attachments to each entry. Fantastic, because then I don't have to go digging in a file cabinet to find the supporting documentation.
Custom reporting could definitely be improved. You can't select from nearly the amount of data items that are necessary. Also, a great feature to add would be the option to add a single attachment to bulk transactions. I would love to see this implemented. IE: when using "Batch Transactions" you could add a single report to the 25 different entries made in the batch. Also, another thing would be that you can list multiple departments on one invoice/sales receipt (IE make it a line item) instead of having to generate separate invoices/SR.
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Religious Institutions, 11-50 employees
Used daily for 2+ years
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Accounting made easy even for those bookkeepers or accountants new to the software.
QuickBooks for nonprofits can handle small nonprofits and large ones as well. The system is easy to use and QuickBooks has a ton of guides and videos to help begins with just about anything. Truly accounting made easy, not to mention the dozens of app integrations available.
My only complaint is when calling customer service, I have been helped by representatives who know less than I do about their program. I just hand up and call again to talk to someone else.
Katherine M.
Wine and Spirits, 11-50 employees
Used daily for 2+ years
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Overall my experience has been mostly positive. There was a major issue earlier this year where the one account we used was not allowing me to pay for the service. It said my accountant had billing rights, but he wasn't getting bills either. We would randomly and for days at a time not be able to access this one account at all. I would call and call and each representative that I talked to had different...
For the most part, this software is user friendly. It is organized and efficient and keeping my accounting and bookkeeping for the company on track.
There are several things this software does (or doesn't do) that make it a bit cumbersome. For example, there are certain accounts you cannot load into vendor details because it's not a "cost". But we have "cost of sales" and that is one of our biggest used account but I cannot load it into vendor cards just because it's not a cost account. I don't like the way the reconciliation works. I don't use the automatic feature because it makes it harder than it's worth when I have to go out of the menu altogether for it to register that something that automatically "reconciled" is to be accounting for.
Molly C.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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The cost for this product is amazing. We have saved $100,000 yr since switching from NetSuite. My team and I honestly prefer QuickBooks for everyday bookkeeping and business operations. For our company the switch was a no-brainer.
This software is so easy to use and makes training a breeze. A ton of the functionality makes everything more efficient and intuitive. The reporting is awesome and easy to create your own custom reports.
You cannot have multiple tabs open and you cannot easily create consolidated financials to include multiple instances.
Charles M.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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Experience has been great and very professional so far!
I loved how automated my invoices and billing became using quickbooks. I enjoy the professional look and easy use of the platform. It made it also easier to build and make expenses report. The customer service was also really good as I was able to schedule a call within the first 5 min on the website
Right now, I need a bit more experience on the platform. However, I would say that the price are decent and good for what I am using. Nothing negative to say about the platform.
Tammy P.
Computer Software, 51-200 employees
Used daily for 2+ years
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QBO Advanced includes the analytics through dashboards and Fathom. These are powerful tools and very useful for management. The Enhanced Custom Fields are valuable for our company as we are able to capture information that can be kept in QBO with the client instead of having several spreadsheet to keep this information. The Customize Access By Role is helpful for us because we are able to then develop...
We lost a couple reports when we converted over from desktop, but Intuit is constantly working on enhancing the software.
Milena K.
Accounting, 1-10 employees
Used daily for 2+ years
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I like how easy, reliable, and multi-functional QBO Advanced is. I use it for a client and it saves me time and money.
I like the many features QBO Advanced has to offer. It saves time and money. It is great for growing business. It is easy to integrate with many other apps if needed.
The least I like would be the price, however, with the many features it has to offer - it definitely is a must for a growing business with more complex workflows.
Kavindu Githsara K.
E-Learning, 11-50 employees
Used daily for 2+ years
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Overall, QuickBooks Online Advanced has been a valuable tool for our business. The user-friendly interface and automatic data backups have made it easy to use and the advanced reporting and inventory management features have provided valuable insights into our financial performance. While there are some limitations, such as limited customization options and higher cost, the benefits of this software outweigh the cons for our business.
As a user of QuickBooks Online Advanced, I have found it to be a reliable and user-friendly accounting software for our business. One of the biggest advantages of this software is the user-friendly interface that makes it easy to navigate. This has been a huge time-saver for my team, as we don't have to spend hours trying to figure out how to use the software. Another great feature of QuickBooks Online Advanced is the automatic data backups. Not only that, but also the advanced reporting and inventory management features have also been a great asset to our business, allowing us to track our inventory in real-time and generate detailed reports on our financial performance.
One of the downsides of QuickBooks Online Advanced is the limited customization options for invoices and purchase orders.
Sara H.
Construction, 11-50 employees
Used daily for less than 6 months
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Since switching to QBO Advance our company has not only been able to work efficient and effectively but also pinpoint trouble areas both within our financials and bookkeeping. We have been able to work towards correcting and improving these areas. Overall, we are very happy with our experience thus far with QBO Advanced.
There are several features we find extremely convenient, including, the ability to directly connect our bank accounts, remote access to our software, and the at a glance profit and loss for projects. We also find the project feature to be the most useful and enjoy the hourly cost rate within projects to be extremely insightful. A final area we find extremely useful is the user permissions feature within QBO Advance; this feature has given us the ability to broaden our users and therefore increase our workflow efficiency without sharing our financial data.
We have found the payroll add-on to be difficult to work with, specifically, distributing the different pay rates because our employees get paid different wages when working on government jobs as well was when they work overtime. Overtime does not seem to accurately pull from the time cards and pay appropriately for overtime. We also wish more payroll data had transferred when switching from desktop to online.
Sue E.
Motion Pictures and Film, 1-10 employees
Used daily for 2+ years
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easy to use and teach makes our ability to do work very easy
easy to use easy to teach functions are compatible with our organization's operations Allows a lot of customization for reports
not cheap tech support is too expensive some updates are not necessary. Seem to occur just so it can be said that it was updated.
I want you to have all the info you deserve about why support incurs a fee and the reasons behind updates, Sue. While many subscription-based products have support included in the monthly charge (like Online), our standalone Desktop products are billed once upon purchase. Instead of charging more for the product itself, the price is kept at a lower rate by offering advanced support separately. There's...
Michael B.
Education Management, 1,001-5,000 employees
Used daily for 1-2 years
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I love now how it is so simple to use yet can be so detailed with it's output. The customer service support team were outstanding also and quick to resolve my issues.
I feel it has a great range of features including VAT submissions which as a sole trader is super helpful.
As with anything there can be some technical faults and I did find there was a learning curve but the same can be said with anything new that we try.
Brandon O.
Accounting, 1-10 employees
Used daily for 2+ years
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Quick books offer extensive functionality that is beyond what your typical cloud accounting software can provide. Their customer support also is very helpful in helping you unlock extended functionality.
It’s definitely not as robust as something like caseware, which many accounting firms use. However, it is considerably cheaper and offers a way for users to earn income through selling quick book licenses.
Marcus P.
Food & Beverages, 11-50 employees
Used daily for 2+ years
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Overall this is a critical software for our small business and the price is good for the benefits we receive.
Easy to implement and scale, Quickbooks makes small business accounting accessible to owners. The reports and bill pay organization are excellent.
The payroll features were not as user friendly and we ended up outsourcing payroll to an accounting firm.
Kiersten M.
Construction, 11-50 employees
Used daily for 2+ years
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I love the new reporting features and the biggest reason I needed to upgrade was I needed to allow more people access to do invoices and estimates.
The pricing is a little high. I have not had enough time to really analyze all the new features and if this is really worth the price increase.
Michael M.
Computer & Network Security, 1-10 employees
Used daily for 2+ years
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It is VERY easy to use the check register not only for reconciliation but you can very easily add accounts and subaccounts on the fly!
The price is a bit worrisome, but the old adage is true--you get what you pay for!
Joseph L.
Retail, 1-10 employees
Used daily for 2+ years
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QBO does what it's suppose to do. it has payroll features for an additional cost
It's one of the main accoutning softwares out there so they have a lot of 3rd party plugins to work with existing ecommerce software
Loses 3rd party connection frequently with banks. not sure if it's a bank problem or BQO, but logining in frequently is annoying
Michael R.
Accounting, 1-10 employees
Used daily for 2+ years
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This allows us to cost effectively provide services to our clients without extremely high monthly software costs
Easy to use and understand but still powerful enough to handle most situations.
Not really any cons other than people who want a desktop version and all the headaches that go along with it.
Jeremiah L.
Education Management, 51-200 employees
Used daily for 2+ years
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The best thing about QuickBooks Online Advanced is the price. As a SMB that has over 100 employees and generates +$12 million in revenue, the software package that is included is inexpensive as compared to other ERP/Accounting software passages.
The worst thing about QuickBooks Online Advanced is the discontinuity that exists within the platform. Everything seems to operate in a segregated manner so it is easy to get working in one section of the platform, but it is not simple to transition to another from within a section. The platform is by no means complete because there are many features that are missing and either require an integration with a 3rd party application or a need to purchase another software altogether.
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Education Management, 51-200 employees
Used daily for 2+ years
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I would recommend Quickbooks to small organizations that need a basic accounting software, small to mid volume of vendors/invoices.
Easy to use (General Ledger) Some flexibility downloading information to Excel (General Ledger) Price
Fixed Assets functionality is only available in Single-User mode Merchant activity is not applied automatically as promised if you have more than one GL account Reports are very rigid It does not have a report designer that gives the flexibility to download information Unable to upload activity from Excel without a 3rd party software It does not have account reconciliation system to keep track of balance sheet accounts
This is something we can help you with. Please reach out to us at QBCares@Intuit.com so we can provide you with further support. Thanks for your feedback! Nathaniel, The QuickBooks Team