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Recommended
Adrienne G.
Accounting, self-employed
Used daily for 2+ years
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I am an advanced user, so my experience has been mostly positive. As I mentioned, I think the software is not always intuitive, so it can be frustrating for less experienced users. However, customer service is great and always responsive.
Quickbooks Online Advanced is robust and offers a pretty impressive suite of options for a growing small business. I love that a business owner can run so much of their business from one piece of software. As a business owner and a bookkeeper, I get frustrated with all of the options out there and appreciate that QBO Advanced eliminates the need for multiple programs.
There are definitely some improvements that could be made. The software is often glitchy, causing frustration for users that are not experienced. I would also love to see even more customization in the reporting screens. I'd love to be able to click and see drop downs on the main profit and loss screens.
Lisa N.
Accounting, 1-10 employees
Used daily for 2+ years
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Overwhelmingly positive. I find it very intuitive. It does the job and I enjoy using the software. It doesn't frustrate me.
The reporting is good, the system is robust, the bank rec works, a lot can be automated, I use the payroll feature too which saves a lot of time.
The pension connection keeps not sinking so I manually have to go to the NEST website to enter in the numbers.
Selcuk D.
Investment Management, 11-50 employees
Used daily for 1-2 years
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The platform is incredibly intuitive and provides a wide range of features and tools that make it easy to manage finances. The reporting capabilities are comprehensive and accurate, and the cost is worth the investment.
I have been thoroughly impressed with QuickBooks Online Advanced. The platform is incredibly intuitive and provides an array of tools and features that make it easy to manage finances. The accounting and invoicing processes are efficient and user-friendly, and the reporting capabilities are comprehensive and accurate.
One of the drawbacks of QuickBooks Online Advanced is the cost of the subscription. While the features are worth the investment, the cost can be steep for small businesses with limited budgets. Additionally, the platform can be complicated to navigate for those with limited accounting experience.
Russell B.
Accounting, 1-10 employees
Used daily for 2+ years
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It is a necessary evil.
Online access is convenient. Most clients are already using it. Easy to get accountant access. Bank feeds are superior to the desktop product. Integrates with many different tools through Zapier. Works with a large array of direct 3rd party add ins.
It lacks basic and essential features such as reliable backup/restoration of data, month end closing tools, etc. forcing us to pay third parties to make up for what QBO lacks. The receipt capture is too limited and is very poor at matching transactions if it doesn’t automatically recognize a receipt. The system is extremely nit picky about which type of transaction you are using in the moment. This is not an issue with QB desktop as you can easily enter almost any type of transaction from the register without the need to tell it what you are doing in advance. The product does not often get substantive improvements and yet the subscription fees are very high and are increasing over time. Pay more, get the same product.
We appreciate you taking the time to write your review, Russell. We want to be sure you're enjoying your time with QuickBooks, and that you're getting the most out of your product. If you have any suggestions about what you think would make QuickBooks better for your business and others, please don't hesitate to send these over for our Developers review using the 'Feedback?' icon in-account. Also, if you need assistance or run into any issues, please don't hesitate to get in touch with our QuickBooks Technical Support Team by phone or chat using the 'Help (?)' icon > 'Contact Us' right from within your account. We'd be more than happy to take care of you. -Faith, The QuickBooks Team
Wes S.
Retail, 11-50 employees
Used daily for 1-2 years
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We have used Enterprise for years and we had to make a change because our inventory was getting out of control. Sadly, Enterprise is missing about 5 things to make their manufacturing perfect and it just doesn't look like that is ever going to happen. Accordingly, we had to try and find an MRP software and the only way it would work well was moving to QBO. This was like making a choice to either get punched in the gut or punched in the throat. Either inventory was workable or accounting was workable.
It integrates with our current ECommerce cart and a few other programs (e.g. Zapier).
They have radically tried to over-simplify the product. For instance, the Vendor tab being under Expenses. As every accountant knows, Vendors aren't solely about Expenses. This is just one example of how, in trying to make this product more intuitive, they have thwarted anyone with accounting experience in using it. There are so many things you cannot delete. Too many to try and list here.
We appreciate you sharing your thoughts with us, Wes. Receiving your feedback will only help us continue to improve the product.Feel free to check out the QuickBooks Blog, as this is where your feedback comes to life:https://intuit.me/2L2zqTv. We hope you have a great business year filled with success and great health during this difficult time! -Hannah, The QuickBooks Team.
Harmony F.
Wholesale, 11-50 employees
Used daily for 6-12 months
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Our overall experience with QBO Advanced has been pretty good. I think with the development and implementation of more features or customization of different "modules" to be customer specific it would serve us perfectly. And hey, the price is WONDERFUL!
What I like most about using QBO Advanced is how user friendly and simplistic it is to use. We transitioned our entire financial management system and for the most part it was relatively smooth.
There were many obstacles to overcome in the transition to QBO Advanced. It mainly involve how to find work around solutions for areas not offered in QBO Advanced such as specifically detailed inventory management and also fixed assets. The inventory process in QBO is clunky and too simplistic for our company, BUT since QBO is so easy to use we have customized processes to make it work for us.
Gary T.
Chemicals, 1-10 employees
Used daily for 2+ years
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We run our business on it and have to work around all the limitations, it gets the job done, but we spend a lot of time having to use excel outside the product to get things completed. It is getting better but so slowly we have considered moving to another online software package.
QBO is an easy to use intuitive accounting software package with generally reliable online access. It has the basic accounting features that you would expect for a small business, but lacks the detailed features necessary for a bundled product business (one where your product is composed of Bill of Materials and you need to track the details on the sub components - think of gift baskets with 10 items in it, and the basket has a single SKU.) QBO has been improving in many ways and priority circle is a welcome addition to getting support.
The Reporting is really poor, you cannot simply build a report using any fields there are significant limitations of what fields you can include in a report. For instance you cannot write a report with customer and invoice information in it. IE. What customers have bought what products and when - this can't be done you need to export all the data and then do your own intersection to answer that...
Kyle H.
Information Technology and Services, 1-10 employees
Used daily for 6-12 months
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The chart of accounts feature of QBO is much cleaner than the two previously used accounting softwares. Also the reporting functions are much more user friendly for non-accounting employees trying to find financial information that makes sense to them.
Everything is very clean, and easy to navigate. The general features of the software are user friendly to all levels of accounting. If you have never used an accounting software before QBO makes it very accessible to find important and valuable information about your finances with relative ease.
The more in depth features do take a little time to navigate. There are also a lack to "advance" features for some of the functions but it overall fits the bill. There is nothing that is missing that is an absolute need for business function- just more of a "would be nice".
Ryan C.
Retail, 11-50 employees
Used daily for less than 6 months
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There are so many reasons why we love working on Quickbooks online. The credit card processor working through our website, the mobile app and card processor, as well as the integration to WordPress and to help add automation to our financial recording.
There are so many features to this software, but my favorite is definitely the online platform. I am able to see the progress of the business through my phone or iPad and not just sitting behind a desk. So much business is done on the road or moving around and having the app easily accessible I can always be in touch with what is going on in the company.
Setting up the new company file was difficult. We were moving from QuickBooks desktop and it had to much data (20 years worth) that we were not able to compress it then upload the information to the new platform. We were able to do batch uploads which did allow us to preserve some data but it did make the transition a little more difficult than it needed to be.
Molly C.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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The cost for this product is amazing. We have saved $100,000 yr since switching from NetSuite. My team and I honestly prefer QuickBooks for everyday bookkeeping and business operations. For our company the switch was a no-brainer.
This software is so easy to use and makes training a breeze. A ton of the functionality makes everything more efficient and intuitive. The reporting is awesome and easy to create your own custom reports.
You cannot have multiple tabs open and you cannot easily create consolidated financials to include multiple instances.
Verified reviewer
Public Policy, 11-50 employees
Used daily for 2+ years
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Online accessibility - can work anywhere with an internet connection. Linking to bank and credit card accounts is handy. Linking to Bill.com and Expensify are also easy.
As a controller and an accountant consultant on the side, I would recommend the online version to small businesses with fewer than 5-10 employees and revenues under $1 million that have very few transactions. For companies that have multiple approval layers and AP invoices, you would need an add on app like Bill.com to handle. We use Expensify and Bill.com to handle expense reporting and AP. QuickBooks...
Charles M.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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Experience has been great and very professional so far!
I loved how automated my invoices and billing became using quickbooks. I enjoy the professional look and easy use of the platform. It made it also easier to build and make expenses report. The customer service was also really good as I was able to schedule a call within the first 5 min on the website
Right now, I need a bit more experience on the platform. However, I would say that the price are decent and good for what I am using. Nothing negative to say about the platform.
LeAnn S.
Nonprofit Organization Management, 11-50 employees
Used daily for 6-12 months
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We have realized much richer reporting, faster data entry and uploads, connection to multiple apps such as Bill.com, and a wealth of information readily available through QuickBooks training, online experts, and even YouTube videos.
We love that QuickBooks provides an online option that is easily accessible for all of our virtual employees and financial advisers. It has been a breeze to use compared with our old system (Abilla MIP). In today's digital age, we don't often need all the complexity - just the natural, simple, and efficient financial management systems.
The only thing we haven't liked is that our transition from MIP had to be done manually.
Julia W.
Automotive, 1-10 employees
Used daily for 6-12 months
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There are so many tutorial videos on the QuickBooks YouTube channel which makes training yourself in Office / Business Management is not very difficult! During my first few months as Office Manager at our small business, we used QB Desktop; I prefer the updated look that the Online version has compared to the Desktop App version.
When switching from Desktop App to Online Advanced, there were some features we lost. I used Sales Orders as the initial auto / marine mechanic work order form so as to let my technicians know what vehicle/boat needed what work. I am not very upset about losing this feature because we ended up subscribing to ARI software to create our work orders (as well as keep saved vehicle / marine information saved with specific customers). I also would prefer that QB Online had customization abilities.
Veronica N.
Food & Beverages, 11-50 employees
Used daily for 2+ years
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Overall my experience has been good with Quickbooks online advanced. The product has all the features needed to run a business, get the reporting and also connecting with useful apps developed by different partners. Especially during this unprecedented times when online presence is fundamental QBO Advances provides access to not the only an accounting platform but also easy integration to other partners like Third party delivery, PoS, e-commerce, ACH Payments, etc.
The software is designed to simplify the journey by increasing the quality of the data input during the booking of the transactions and eliminating common mistakes during the process of bookkeeping. I like how the bank feed makes easier every bank reconciliation and provides a lot of information directly from the bank statement.
I do not like that the migration from desktop to online is not easy and the online version has some missing features compared with the desktop version. I also do not like the Inventory module does not have all the information for food products, like expiration date or lot control
Bob T.
Nonprofit Organization Management, self-employed
Used daily for 2+ years
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100 percent satisfied. I have been approached with offers to switch. I turn every single one of them down. QuickBooks has proven to be to be the absolute best software for me to use in this area.
I love QuickBooks for Non-Profits! I have used this software exclusively for the past 10 years with no problems at all. I have received numerous compliments from Board Members of the accuracy and detail I provide when it comes to our financial reports. I have been told I provide the best reports they have seen (many are members of other non-profit boards). It is all accomplished with just a few clicks and the reports printed out!
It does take a bit of getting used to. Especially when you are first setting up the system. Once it is set up, it runs along fine. One thing to make sure of is the category of the items you are entering. Otherwise, your reports will contain mis-categorized information. Be sure to check over your reports for accuracy in that area. If identified, it is a simple fix - but you must check it over.
Hearing that you've enjoyed using QuickBooks for so many years makes our day, Bob! We're thrilled to know that you're able to confidently present accurate data with the reports you've created without breaking a sweat. You can continue rely on us to have your back for years to come. It sounds like you're a pro, but if you ever need any assistance, we recommend checking out the Community. Here, you'll find detailed articles and advice from fellow users and QuickBooks Team members: https://community.intuit.com/ Thanks for an awesome review! Morgan, The QuickBooks Team
Verified reviewer
Oil & Energy, 201-500 employees
Used weekly for 2+ years
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Lastly i would say that this product is very good for small to midsize companies, but for large entities it may not offer much benefit. i personally have very good experience using this software because of its user friendliness.
Ah , this product is a life savior, previously i was using a Fox pro base customized accounting software which was a big headache. this product is bug free and provided smooth book keeping experience. The best thing about this software is its user friendliness, which is in my opinion far better than any other software available .
what i don't like about this software is it limitation to customization, you can not change this according to your specific needs. some times times you need to customize your processes and functions to fit in to QuickBooks advance. Secondly, this is for the small to mid size organizations not for big and multinational entities. For me i had difficulty in setting up project accounting because of less options are available. it is also to note that there is no automated procedure for fixed assets capitalization like other ERPs
Tammy P.
Computer Software, 51-200 employees
Used daily for 2+ years
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QBO Advanced includes the analytics through dashboards and Fathom. These are powerful tools and very useful for management. The Enhanced Custom Fields are valuable for our company as we are able to capture information that can be kept in QBO with the client instead of having several spreadsheet to keep this information. The Customize Access By Role is helpful for us because we are able to then develop...
We lost a couple reports when we converted over from desktop, but Intuit is constantly working on enhancing the software.
Joe M.
Wholesale, 1-10 employees
Used daily for 2+ years
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We were doing all of our accounting manually before and it got to a point where we could not keep up. Now none of our upcoming expenses are a surprise and we know with great accuracy what our financial position is while we are determining if an opportunity is right for us.
I like that it is universally used so no matter how many different financial professionals from how many different companies I have to deal with they are familiar with the software so there is no learning or teaching curve there.
The biggest flaw I would say is when a new 3rd party program comes out that works well with my business Quickbooks seems to lag behind in having some kind of integration available. Ideally I would like all my softwares so integrate with Quickbooks so that I can use the full power of the system.
Michael L.
Construction, 11-50 employees
Used daily for 2+ years
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We experience little downtime, despite some slowing of speeds. We're impressed with QBO at this time.
Many new features being updated regularly. Does what we need it to do.
Speed improvements as our file grows is very important.
Joy K.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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I am very satisfied with QBO overall, especially since we also use Quickbooks payroll. Entering receipts and information is very easy and reporting is very intuitive. I do with there was a better way to enter multiple receipts from a payment processor site(Square/Stripe), versus the batch deposits as the systems integrate now.
It is easy to enter information into Quickbooks and find it later. Reports are great! I can always find the infromation I need in a ready report, and love that I can click within a report to access more detailed infromation.
As a non-profit, it can get a little complicated when tracking restricted revenues and their related expenses. Year end reporting for fulfilling the 990 is not easy when working around the chart of accounts as it us set up in QBO - some account categories don't match up with the way nonprofits track them.
We really appreciate you sharing your review with us, Joy! It's wonderful that QuickBooks has helped provide exactly what you all are needing for your non-profit! Please keep in mind that you can create additional Chart of Accounts for more specified categorization using the steps outlined here: (https://quickbooks.intuit.com/learn-support/en-us/help-article/chart-accounts/add-account-chart-accounts-quickbooks-online/L0mCv3AKn_US_en_US?uid=l3xgkvrd). If you have any other questions or need help, please don't hesitate to get in touch by phone or chat using the 'Help(?)' icon > 'Contact Us' and we'd be glad to get you taken care of from there! -Faith, The QuickBooks Team
Norah Bird H.
Alternative Medicine, 1-10 employees
Used daily for 2+ years
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Overall I am impressed with the software, I just do not like being held ransom by having no means of reviewing the history of our accounting records electronically. We can only review static, saved documentation
I like the fact that it is fairly accurate in predicting what account should be used once it has encountered the same transaction from a bank account or credit card.
The constantly increasing price but no new features to justify the increased cost. I think the thing I dislike the most is that the system will not allow the User to take a backup copy. We rely on their cloud and if we stop using their software, we cannot run or produce an electronic backup that we can review without continuing to pay for the software subscription. It is imperative that reams of reports and ledgers are and no electronic format that we can review our records.
Eugene D.
Logistics and Supply Chain, 1-10 employees
Used daily for 2+ years
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Overall QuickBooks online advanced is a excellent product without which our business would not run as smoothly I highly recommend this product to any small business.
It is very easy to use and does not require an enormous amount of training. I especially like being able to integrate directly into our electronic data interchange system as well as our bank. QuickBooks online advanced really brings all of the useful features together to create a platform that helps our business run smoothly.
Although the help section is very thorough, it is not as easy to navigate. I wish there was an easier way. The graphic user interface could also use a little bit of improvement in terms of placing of features to make them more intuitive.
Milena K.
Accounting, 1-10 employees
Used daily for 2+ years
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I like how easy, reliable, and multi-functional QBO Advanced is. I use it for a client and it saves me time and money.
I like the many features QBO Advanced has to offer. It saves time and money. It is great for growing business. It is easy to integrate with many other apps if needed.
The least I like would be the price, however, with the many features it has to offer - it definitely is a must for a growing business with more complex workflows.
April F.
Restaurants, 11-50 employees
Used daily for 2+ years
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I am completely self taught with keeping books in my business. Quickbooks online has made this even easier than any desktop version. I have been using Quickbooks online since it first came out and I am pleased with the continual progress and improvements made to the system. I feel the fees are very reasonable, but I do take advantage of many of the features. Payroll is the best feature. It saves time and money. I would never want to use an outside source unless I no longer had to do any bookkeeping myself.
Easy to set up and use. Help section is very useful. Most everything is intuitive to figure out. It is great to access information from anywhere and anytime. Mobile access is good. The Pay Now feature with invoices is very nice and eliminates the need for credit cards.
CHAT feature is hidden deep in trouble shooting.