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Recommended
Courtney Y.
Writing and Editing, self-employed
Used daily for 2+ years
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Very pleased
I use QBO daily. I appreciate this as our main payroll and accounting system. Quickbooks easily integrates with our third-party websites and needs; eg. credit card processing, Paypal, as well as our donor base as we are a 501c3 non profit. I did not have a background in accounting or business management. Quickbooks Online made it very easy to learn how this function works. QBO Customer service always goes above and beyond assisting any needs. Minimal downtime and errors with this software. Very Happy.
Over the years QBO has made many advancements and received customer feedback for a quicker, simpler way to run and access reports. I do not have any issues using this software.
Kira E.
Real Estate, 1-10 employees
Used daily for 6-12 months
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Quickbooks is an easy to use program at a minimal cost. It has all the features we would want and can connect to our payroll system.
The only thing I do not like is that the reporting is not shared between our accountant and our company. They made a custom report to pull, but I cannot see that on my side which is frustrating.
Cody F.
Biotechnology, 11-50 employees
Used daily for 2+ years
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Good! 7-8/10. It's not perfect & may not be the best fit for massive organizations, but you can get a lot of mileage from it if you spend time with the software & get comfortable with the range and depth of features available to Advanced users. Always play with the beta features!
QBO Advanced is designed to be an all-in-one finance & accounting solution. There are larger-scale ERPs out there, e.g. Oracle, ION, but Intuit definitely has the market cornered on out-of-the-box F&A software. Because Intuit has so many components available, the software is also modular to a certain degree & admins can turn on/off features as needed.
Intuit does not play nice with 3rd party integrations. There IS a developer portal if you're technical enough to do API work, but we've found software add-ons like Zapier are often necessary to build task automation into the manual steps of many QBO processes (which you will need if your organization works at scale & does not have a large accounting team).
Karen S.
Accounting, 1-10 employees
Used daily for 2+ years
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I have been using Quickbooks Non-Profit for years and all entries and creation of programs for a non-profit provides a visual presentation that provides Board Members and Financial Auditors the clarity and simplifies where the non-profit stands.
Due to the complexities of non-profit financials. Quickbooks alleviates much of the work and assists with proper allocations of Donor Contribution, Grants and Foundation monies. Classifying expenses is also tricky without the easy to use features Quickbooks non-profit software provides.
I cannot think of any downfalls. I have used other non-profit accounting softwares and Quickbooks is by the far the best.
Misty V.
Computer & Network Security, 11-50 employees
Used daily for 1-2 years
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I enjoy using this software and have saved a lot of time with bringing all things into one location. Plus handing over reports and data to the accountant has been a breeze since using this.
This product optimized our invoicing, inventory, client information and more into one location which saved on price and saves a lot of time.
I do not love the price per user and would like to see a group discount or something.
Eric M.
Construction, 11-50 employees
Used daily for 6-12 months
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Frustrating
Nothing really. We used to have QB desktop and it was pretty solid, but it was clunky for our remote accountant to access the desktop version (possible, just challenging for only our accountant or we could be on the desktop version at a time). Otherwise it the desktop version was great.
Where do I start. Customer service knows 'zero' about the construction industry hence can't relate to questions regarding simple things such as sub-contractor W9 and certificate of insurance (COI) storage. QB desktop has a place for input of COI storage with the addition of 'reminders' when a sub's COI expires. The online version has nothing for this (and this is a big deal for a growing general...
Kristen F.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 6-12 months
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QB Advanced has been a great addition to our workplace. I am the main user and I like the ease of reports and other functions.
The product is user friendly. It is easy to navigate and find all the features. The tech support are always friendly, fast and always help with any questions I have had.
There are many features that we do not use, but I'm sure would be helpful to other companies.
Samantha M.
Retail, 1-10 employees
Used daily for 1-2 years
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It has been good. The price is a pain, but you get a ton of features even if you dont use every single one. We have enjoyed using QBO for years and will continue to use the service.
-The customer service is on point every time. They are super helpful and can help you with errors and questions of any sorts. Any time I have had to contact them, they are quick and helpful. They also are kind! -New Features added all the time
- Wont save the date to the actual date. It saves the last date you put in, which can be a really huge error later if you didnt change the date and went about your day. -Prices tripled and they did add a ton of features, they arent really used by my size company and we had to get the upgraded version for ONE feature we use, which feels like waste
Andrew M.
Nonprofit Organization Management, 11-50 employees
Used weekly for 2+ years
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Overall it's a good bang for the buck by providing a rather robust accounting program for a mid-size non-profit. I wish they could do multi-company consolidations all from within QuickBooks and not having to export to Excel.
Quickbooks has great learning tools and resources to acquire knowledge on how to use their platform. It can take some time getting used to everything (as it does with any system), but once you get the hang of it, it is generally pretty easy to navigate and set things up.
Their customer service is usually pretty helpful for the technical pieces but we had some issues with our billing and they were a complete mess to work with. I guess as long as you are paying your bill, that's all they care about and don't want to waste their time figuring out billing issues. Also, there are a few limitations in a some of their reports that don't seem to make sense and even stumped some of the customer service agents that I had talked to.
Sue E.
Motion Pictures and Film, 1-10 employees
Used daily for 2+ years
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easy to use and teach makes our ability to do work very easy
easy to use easy to teach functions are compatible with our organization's operations Allows a lot of customization for reports
not cheap tech support is too expensive some updates are not necessary. Seem to occur just so it can be said that it was updated.
I want you to have all the info you deserve about why support incurs a fee and the reasons behind updates, Sue. While many subscription-based products have support included in the monthly charge (like Online), our standalone Desktop products are billed once upon purchase. Instead of charging more for the product itself, the price is kept at a lower rate by offering advanced support separately. There's...
Kerry K.
Nonprofit Organization Management, 11-50 employees
Used daily for less than 6 months
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Customer service has been terrific, however so many problems with online. I used the desktop version for over 20 years and the online version is littered with problems that customer service was unable to solve. Hopefully as time goes on it will become a better product.
The ability to use it remotely and store everything in the cloud
The reporting features are awful. Unable to get the same or even similar reports with necessary information as the Desktop version
Verified reviewer
Environmental Services, 1-10 employees
Used daily for 2+ years
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I love how it is user-friendly and intuitive, making it easy for me to manage my finances without having an extensive background in accounting. Also, I can access my financial information from anywhere, at any time, as long as there is an internet connection.
There is nothing I liked least about QBOA.
Tara S.
Construction, 11-50 employees
Used daily for 6-12 months
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On a day to day bases, it is easy to use and easy to see a quick snapshot of where our company stands. Customers can view and pay their invoices online and money is deposited quickly. It has helped increase our cashflow.
The software was fairly easy to set up and is very easy to use. Very forgiving. Errors can be corrected easily. (with the exceptions noted below)
The recurring transaction feature does not always work as expected. Accounts or products that are created in error can only be made inactive, not deleted. We now have a lot of extras since the accountant that helped us import our Sage data imported everything twice. We have 2 of all our products and accounts.
Verified reviewer
Religious Institutions, 11-50 employees
Used daily for 2+ years
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Accounting made easy even for those bookkeepers or accountants new to the software.
QuickBooks for nonprofits can handle small nonprofits and large ones as well. The system is easy to use and QuickBooks has a ton of guides and videos to help begins with just about anything. Truly accounting made easy, not to mention the dozens of app integrations available.
My only complaint is when calling customer service, I have been helped by representatives who know less than I do about their program. I just hand up and call again to talk to someone else.
David N.
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
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QBO is easy to use and not because it's aimed towards inexperienced users or people who have no accounting background. It can be simple or used in advanced ways.
The dashboard, cloud-based nature, and layout of the software has been up to date for at least 7 years whereas other general ledger software have stuck with more traditional builds.
There isn't much I dislike. There are changes that are desired but these are features that other software also do not have.
Ross H.
Consumer Services, 11-50 employees
Used daily for 2+ years
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Overall my experience has been good, a few times either myself or another user has made a mistake but with the help of online and phone support we got the issue fixed in a timely manner.
Overall the software is easy to use and robust New features have a learning curve as with most things, the online help with this is good.
The price can be daunting for smaller businesses or even individuals
Anibal A.
Nonprofit Organization Management, 1-10 employees
Used daily for 1-2 years
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Very user friendly
Easy to use, is easy tp customize to our agency need,
ability to change transactions once created and posted to the General Ledger
Ali A.
E-Learning, 1-10 employees
Used daily for 2+ years
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Quickbooks is the most popular accounting software for small businesses and entrepreneurs. And for good reason! Quickbooks makes running your business easy, which is why it's so popular amongst entrepreneurs. Using Quickbooks made my accounting so simple. I love how I could sync everything to my phone and never miss an invoice or payment.
QuickBooks is the best accounting software for established businesses and startups. It offers the best tools to make sure you always have the most accurate financial data possible, no matter what. And their technical support is second to none!
Ability to send invoices via text messages
Hi, Ali, and thanks for writing your review! We're so glad to hear that QuickBooks has made managing your business financials so much easier! That way you have more time to do what you love! If you have any suggestions on features you think would make QuickBooks even better, please don't hesitate to send them over for our Developers review by using the 'Feedback?' icon in-account, as this is how we improve upon our products. We appreciate you being part of the QuickBooks family! -Faith, The QuickBooks Team
Noura H.
Construction, 1-10 employees
Used daily for 2+ years
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It has been great. It took a little bit of time to get used to switch from desktop to online. Initially I didn't like it as much as the desktop, but got used to it fairly quickly.
Easy to use. Great customer support with multiple ways to contact support. Helps us track our company easily. Has everything our business needs.
The app is a little different than the web version, which throws me off sometimes when I am used to doing things a certain way using the web version.
Theresa K.
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
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Could not do my job without it. QuickBooks is easy and intuitive to use, and it's easy to fix or undo mistakes. I can't imagine doing the bookkeeping any other way. Since it is so widely used, there are plenty of classes and tutorials available. I love the specific nonprofit features, such as classes.
Still impossible to do true fund accounting with Quickbooks. We use classes for each program and subclasses for each project, which is a lot of work but is necessary to properly track our employees' time. Producing a correct balance sheet by class is technically possible but very difficult and prone to error.
Sharing the workload to make your job easier is our goal, Theresa! We think it's awesome you've enjoyed using QuickBooks for all of your bookkeeping needs and that we've been a key component of your day to day business life. To learn tips and tricks on how other non-profit organizations are getting the most out of the software, we recommend checking out the Community: https://community.intuit.com/ We appreciate you sharing your thoughts with us! Morgan, The QuickBooks Team
jenny d.
Entertainment, 11-50 employees
Used daily for 6-12 months
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We are a multi-location theatre and school. Our directors and managers and board members need to have access to reports about each show and its success, our donations and fundraising efforts and our expenses in real-time in order to make decisions quickly. The ability of the QBO to allow this real-time access is something we have come to rely upon. The difficulty we have is with data input. We have had to hire a person just to input our deposits from our enrollment system and cc processor by hand, so that we can class them correctly.
That it is accessible by many people in our organization in real time and that access is customizable by user. It has many of the desktop features that we like, including the ability to use a lot of classes and accounts and customizable reporting. I love being able to have many windows of it open in order to compare between accounts or items I am working on.
I have worked with Quickbooks since the 1990s and therefore am a desktop user. I am used to the keyboard shortcuts and the ability to upload data for invoicing, deposits and journal entries. That minimal columns can be uploaded is really frustrating and it is time consuming to hand enter items, especially if our processors don't download their data to QB. I do not like that I cannot use a desktop version to clean up items in the online version. I really liked the accountant versions in desktop.
Ashlea A.
Financial Services, 51-200 employees
Used daily for 2+ years
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AP and AR automation.Billing and invoicing.
With QuickBooks Online Advanced, I am able to create professionally and send invoices.Help eradicate discrepancies on invoices and POS via 2 and 3 way matching.
QuickBooks Online Advanced suits all my financial and accounting management needs.
Verified reviewer
Graphic Design, 1-10 employees
Used daily for 2+ years
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Help get rid of manual accounting tasks such as billing and invoicing.
QuickBooks Online Advanced has mobile, PC and tablet capabilities. It makes it rapid to carry out financial processes without involving any manual process.
It’s been a while ever since I encountered any challenge on QBOA.
Kimani N.
Accounting, 51-200 employees
Used daily for 2+ years
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With QuickBooks Online Advanced I can reconcile all accounts in minutes
Iam a happy user of QuickBooks Online Advanced. It is a pocket friendly tool and I amazes me with the much I use it for yet at a reasonable cost. Also it was soo easy to adopt and absolutely easy to use. It is reliable and flexible that it allows me access financial books from my smartphone anytime anywhere. It is also easy to track cashflows through creation and sending of quotes and invoices to get paid instantly. And sales tracking and expenses and receipt sorting which are all in one place. Creating financial reports therefore become soo easy and accurate
No errors, just a blend of incredible financial reporting functionalities that I enjoy
Jennifer V.
Apparel & Fashion, 1-10 employees
Used daily for 2+ years
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Works great and is a product I would buy again. It was easy to learn and is very user friendly/
If you are an online store or do online billing this product is great. I use it in my brick and mortar so it's not the best option due to the payment processing because it doesn't provide a credit card receipt to be signed. Other than that I love it. It keeps track of everything so it makes tracking so easy.
It doesn't work well if you are a brick and mortar. I wish there was a compatible credit card machine that would print a receipt for the client to sign. There are a few quirky things in the set up for the invoices and receipts. It will not print the phone number in it's proper place. I've improvised but it's just annoying.