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Recommended
Kiersten M.
Construction, 11-50 employees
Used daily for 2+ years
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I love the new reporting features and the biggest reason I needed to upgrade was I needed to allow more people access to do invoices and estimates.
The pricing is a little high. I have not had enough time to really analyze all the new features and if this is really worth the price increase.
Frances G.
Accounting, 11-50 employees
Used daily for 2+ years
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I love it! I use it everyday and it allows me to complete bookkeeping quickly and accurately. The ease of making corrections is key.
Its so easy to use. There are so many convenient ways to do the same thing. Any level of user can use this product.
Controls are not really there. The user is able to delete transactions.
Michael M.
Computer & Network Security, 1-10 employees
Used daily for 2+ years
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It is VERY easy to use the check register not only for reconciliation but you can very easily add accounts and subaccounts on the fly!
The price is a bit worrisome, but the old adage is true--you get what you pay for!
Nicholas P.
Accounting, 201-500 employees
Used daily for 6-12 months
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We have multiple LLCs that are under one larger umbrella company. These LLCs used to each have their own QBE file and now we have them all listed under the larger company within QBO. Reporting takes literally 1/6 of the time that it used to for the same information.
Everything is in one of just a few places. Searches are quick, reports are super easy to customize and export. It's available everywhere that you have an internet connection.
Some of the add-on applications cause some performance issues. This is mostly due to poor optimization by the third-party application developers but it does affect some of the things that I use daily when these apps are active.
Mayra N.
Legal Services, 11-50 employees
Used daily for 2+ years
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One of the things I like most about QB, is how user-friendly it is. Adding new vendors, bills, or even making changes to existing information is quick and easy. The program comes with a list of standard reports that are quite helpful, but it also has the capability of creating custom reports to better suit your needs. Once created, you can save these custom reports for future use.
The only issue that I've encountered with QuickBooks, is sometimes when I've created a new vendor to my list it takes the system a little while to register them as added.
Joseph L.
Retail, 1-10 employees
Used daily for 2+ years
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QBO does what it's suppose to do. it has payroll features for an additional cost
It's one of the main accoutning softwares out there so they have a lot of 3rd party plugins to work with existing ecommerce software
Loses 3rd party connection frequently with banks. not sure if it's a bank problem or BQO, but logining in frequently is annoying
Cristina H.
Accounting, 1-10 employees
Used daily for 2+ years
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You can use projects and manager tasks.
Easy to use, not easy to customize. You have more number of accounts and more flexibility than other versions of QBO.
Integrations not always works well. Customization is not easy and sometimes is not possible. Customer service chat most of the time is not available.
Christopher B.
Telecommunications, 11-50 employees
Used daily for 1-2 years
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Looking forward to implementing some of the project management tools to monitor progress & help provide insight on maintaining profit margins.
Allows you to customize & place branding on invoicing & estimates, easy to produce aging reports & other useful information on financials (also customizable).
Application lacks sophistication in the importing & exporting of invoicing & other data.
Alexx G.
Oil & Energy, 11-50 employees
Used daily for 6-12 months
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A little more then six months into using QuickBooks Online Advanved, I have found it very easy to navigate the software to both record transactions and run the reports necessary to understand my business. As I grow our company's accounting department, new hires with no previous experience using QuickBooks Online Advanced have also found it simple to pick up and use on a daily basis. The standard reports available cover the majority of my needs, but the ability to generate custom reports allows me to dissect the data at a finer level. I also utilize the functionality of QuickBooks Online Advanced to autorun reports and email them directly to my team. This has resulted in a faster workflow as we automate certain aspects that previously bottlenecked with a single individual.
There are minor autofill aspects that could be more accurate. For example, when using a copy of a journal entry to generate a new journal entry at times the dates will autofill to next year instead of next month (e.g. July 2020 instead of August 2019). This is a minor issue that be quickly overcome.
Michael R.
Accounting, 1-10 employees
Used daily for 2+ years
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This allows us to cost effectively provide services to our clients without extremely high monthly software costs
Easy to use and understand but still powerful enough to handle most situations.
Not really any cons other than people who want a desktop version and all the headaches that go along with it.
Julie C.
Fund-Raising, self-employed
Used weekly for 2+ years
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I appreciate all the integrations with our bank and donor software - I don't have a lot of QuickBooks training but am able to manage everything on my own.
Customer service is terrible - call and chat features all give the run around and say a different department has to help and you end up on hold and never getting answers to important business questions. Best to have a network of other users to help you work through some problems as they come up.
Sondra C.
Accounting, 1-10 employees
Used weekly for 2+ years
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Not Good
the fact that I could access it from anywhere
Customer support was terrible. My clients found it not user friendly and I have taken most of them off of it. When it was converted back to the desktop it took me 4 months to clean up the mess. They obviously don't want you to go back to the desktop. Doing a bank reconciliation is more complex than the desktop version. There was a problem with the AZ withholding and they have never fixed it. Payroll is geared to them doing it all. Reports are harder to customize. Overall I hated it.
Crystel J.
Cosmetics, 1-10 employees
Used daily for 1-2 years
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It’s perfect for any small business owner wanting to control their accounting themselves.
I have no cons for this service. It does exactly what I need.
Jeremiah L.
Education Management, 51-200 employees
Used daily for 2+ years
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The best thing about QuickBooks Online Advanced is the price. As a SMB that has over 100 employees and generates +$12 million in revenue, the software package that is included is inexpensive as compared to other ERP/Accounting software passages.
The worst thing about QuickBooks Online Advanced is the discontinuity that exists within the platform. Everything seems to operate in a segregated manner so it is easy to get working in one section of the platform, but it is not simple to transition to another from within a section. The platform is by no means complete because there are many features that are missing and either require an integration with a 3rd party application or a need to purchase another software altogether.
Andrea S.
Real Estate, 11-50 employees
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Positive experience, still getting accustomed to the new platform. The help section is easy to find and stays on top of the page you are working on without disappearing.
Pleasant interface, access to QB from different locations.
Very different from the desktop version, difficult to navigate and locate different items if you're used to the desktop version.
Laura R.
Marketing and Advertising, self-employed
Used weekly for less than 6 months
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Overall, Quickbooks Online can replace the accounting software of most small-to-medium businesses. It's easy to use and fast. You can use Quickbooks Online from anywhere, any device, at any time. That's a big deal. I love having the ability to browse it on my computer and then, when I need to, bring it up on my phone when I'm at the coffee shop or with a client. Intuit hit it out of the park with this app.
The best feature is easily the sales tracking. It's easy to create quotes, turn them into sales orders, and then onto invoices. The process is easily linkable with many POS and ecommerce solutions.
QBO lacks some of the most robust reporting features that I'm used to. This is the biggest issue with the online software.
Verified reviewer
Education Management, 51-200 employees
Used daily for 2+ years
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I would recommend Quickbooks to small organizations that need a basic accounting software, small to mid volume of vendors/invoices.
Easy to use (General Ledger) Some flexibility downloading information to Excel (General Ledger) Price
Fixed Assets functionality is only available in Single-User mode Merchant activity is not applied automatically as promised if you have more than one GL account Reports are very rigid It does not have a report designer that gives the flexibility to download information Unable to upload activity from Excel without a 3rd party software It does not have account reconciliation system to keep track of balance sheet accounts
This is something we can help you with. Please reach out to us at QBCares@Intuit.com so we can provide you with further support. Thanks for your feedback! Nathaniel, The QuickBooks Team
Jody L.
Nonprofit Organization Management, 1-10 employees
Used weekly for 2+ years
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It is a decent program. It was a bit "painful" getting it set up. But overall, we do like it for what we do.
Ability to categorize transactions by class Widely used by other companies, so able to get advice from our accountant and others online. The ease with which we can reconcile accounts.
Somewhat "glitchy" - for example, when we record a payment by "check", QB doesn't hold the "check" designation. So no "type of payment" is recorded. All other payment forms work. It's not always that intuitive to find the way to do things. Like getting a refund check from a vendor takes way more steps than it really should. And it's not very intuitive. I wish you could run a batch of memorized transactions without having to exit and re-open the program. And maybe there is . . . but if there is, it's not intuitive as to how. I would like to switch to the online version, but it doesn't have all the same features that I have in my desktop version.
Lahari K.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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-Subscription Management -Accounting -Reporting -Revenue Forecast
QuickBooks Online is very helpful in tracking invoicing and forecasting revenue projections.Its ease of use and benefits of cloud computing is the game changer. It can be accessed from anywhere with secured online system. It is very easy to integrate and we have integrated our SaaSOptics with QuickBooks Online. Allows for easy integration with banks, credit card companies, and other financial management software.
QuickBooks Online session expires very often. Most of the times, it does not show the log out screen till we perform any action & proceed.
Jonni E.
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for 2+ years
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We are using it for basic business functions like entering customer sales order and sending purchase orders to suppliers.
My company uses QuickBooks to track vendors and enter customer sales order and to send purchase orders to suppliers. But I myself only use it for purchasing so I will restrict my comments to that area only. I think in general it handles the basics very well. Advanced Search function is adequate. It searched well if you use something like vendor name. Does not seem to work very well if you are searching just be reference.
It's tedious to enter an item on every line. It would be AMAZING if you could develop an upload template in excel that would allow us to populate many line items.
Jeremy M.
Nonprofit Organization Management, 11-50 employees
Used daily for 1-2 years
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I am still learning the software and I think most issues are user error.
Once learning the software I have found Quickbooks to be perfect for keeping track of money in and out of our organization.
Sometimes the feature to merge customers can be irritating because not all of their information merges. Just one account gets deleted.
Alissa W.
Education Management, 11-50 employees
Used daily for 2+ years
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Of course QuickBooks is the must have financial program for all your financial needs. The non profit version allows you to also track donations and the reports are titled for non profit reporting.
A bit tricky when you have a question, but I do like the forum for users.
Thanks a ton for the review, Alissa. I'm delighted to read we're meeting the needs of your non-profit, as we're more than proud to be backing you and your team. I'm glad you've had a chance to check out our aptly-named Community forum space (https://intuit.me/2rJQ95o), so have you had a chance to find us on Facebook (Intuit QuickBooks) and Twitter (QBCares) yet? We have chat-based representatives monitoring the customer comments and messages coming through those channels, and it'd be their pleasure to answer any questions you may have. Keep up the excellent work, by the way! Jess, The QuickBooks Team
Joseph G.
Accounting, 11-50 employees
Used daily for 2+ years
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QBO is super easy to use. very slight learning curve. everything is right where you expect it and works as you'd expect.
Reporting is terrible. its difficult to create meaningful reports when you start using classes and sub classes. i wish the GL report would display as my default preference instead of making me change it everytime. I hate that i can only see one year's worth of outstanding invoices on the invoice screen. why cant it just show me all o/s from all time as of today? My least favorite things is the limited number of tags you can put on a transaction. For example the only way you can tag a transaction is by account and class. I need at least 2 more tags to do everything i need.
Sofia M.
Mechanical or Industrial Engineering, 11-50 employees
Used daily for 6-12 months
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I really love using QB because they make accounting so much easier than it is. Everything is easy access and it's very user-friendly. I've used several different account programs and this has to be the easiest one by far but also the most organized website.
I don't think there's too much that I don't like. Every now and then there are glitches that mess with the functions that I use, but it hardly happens.
Olivia W.
Banking, 201-500 employees
Used daily for 2+ years
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This software is a perfect idea to superchange your results.It is user friendly making it versatile to everyone.It has been a lifesaver.I am a happy user.
If you are looking for a reliable and the most resourceful software for your work, You should camp here with me.QuickBooksOnline Advanced is a bizzare way to keep your financial reports.With all the billing this software embarks on very well.Its a general weapon for greater success.
I have no complaints about this software because it has sparkled my work.