ReachOut Suite vs BuildOps

ServiceTrade

FieldEdge

ServiceTitan

ArboStar

Coolfire Core

CMMShere

This is literally my fourth time around with some type of field service platform and I almost gave up. I just didn't think that it existed. I am beyond satisfied with BuildOps. Its easy and and most important, it is clear. The actual implementation was painless and I loved working with the team. having spent time in the trenches and having contractors on the team made all the difference. They knew the business inside and out and that made the software so much more intuitive. Other software providers just don't have the Contractor experience on the table. The weekly view and ability to schedule months out is revolutionary for us. Regular updates and amazing updates keep things moving in exactly the right direction. If you want well structured software, do yourself a favor, and take a hard look at BuildOps.

Build Ops- Hands down the best product for subcontractor teams!!

overall Work tool

Compare ReachOut Suite and BuildOps based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2025.

CMMSHere an easy way to manage maintenance in any kind and size of the industry, the most customizable software with all editing tools that will enable you to configure as simpler as more robust work order procedures truly adapting to your organization's requirements.

Discover the ultimate solution for tree care businesses with ArboStar. Streamline your operations, grow your business and provide exceptional customer service with this intuitive and easy-to-use cloud-based management platform. ArboStar offers a range of management tools to optimize your processes.

Coolfire Core is a powerful software solution designed to help companies defeat operational chaos and streamline manual work. By simplifying work management inside and outside the organization, Coolfire Core enables businesses to get more done, optimize the bottom line, and improve overall customer satisfaction.

ReachOut is a field service management software for service companies to schedule jobs, track activities, and manage technicians. 



Access Controls/Permissions

Accounting Integration

Activity Dashboard

Activity Tracking

Add & Edit Photos

Alerts/Notifications

Appointment Management

Appointment Scheduling

Audit Management

Audit Trail

Automated Scheduling

Billing & Invoicing

Calendar Management

Checklists

Chemical Usage Tracking

Client Database

Client Management

Client Portal

Commercial Inspections

Compliance Management

Compliance Tracking

Confirmations/Reminders

Contact Database

Contractor Management

Corrective and Preventive Actions (CAPA)

Cost Tracking

Customer Database

Customer History

Customer Management

Customer Portal

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Analysis Tools

Data Capture and Transfer

Data Import/Export

Digital Signature

Dispatch Management

Document Imaging

Drag & Drop

Electrical Estimating

Electronic Forms

Electronic Signature

Email Management

Email Reminders

Employee Management

Environmental Compliance

Equipment Maintenance

Equipment Management

Equipment Tracking

Estimating

Failed Inspection Tracking

FDA Compliance

Feedback Management

File Storage

For Commercial and/or Industrial Electrical Contractors

For Lawn Care

For Pest Control Companies

Forms Management

Geographic Maps

Group Scheduling

HIPAA Compliant

Historical Reporting

Image Capture

Inspection Checklists 

Inspection Management

Inventory Control

Inventory Management

Inventory Tracking

Invoice Management

ISO Compliance

Issue Management

Job Costing

Job Management

Job Scheduling

Job Tracking

Lead Management

Location Tracking

Maintenance Scheduling

Mobile Access

Mobile App

Mobile Signature Capture

Mobile Survey

Multi-Language

Multi-Location

Offline Access

Offline Response Collection

Online Booking

Online Time Clock

OSHA Compliance

Payment Processing

Pesticide Usage Tracking

Preventive Maintenance

ReachOut Suite

Android

Web-based

Windows

iPad

iPhone

Owner

The very best thing is the level of support, doesn't matter if you have a free account or not the ReachOut Suite team is there to help.

Manager

Customer support has been amazing, The software is very easy to use and requires minimal training for all involved. The team are always looking to improve the package and take all feedback seriously.

Very easy to use, perfect and super quick customer support. All necessary features are included in free version without any limitation.

Office Admin.

Free trial, the 3 user free trial is amazing and allows you to try the software before committing.

First you don't have your invoices being sent through your own email they are all from @reachoutsuite which confuses my customers and they get sent to the spam folder.

Brilliant App, which has been saving us time and money for over 2 years.

Owner / Service tech

The only thing I disliked about this software package was the lack of ability to be able to add our own custom columns in various areas such as customer base and inventory.

Service Technician

There are so many pinholes in it. Bugs, missing features that are dealbreakers, etc.

Inexpensive and really easy to use. It has eliminated the need for paper for Service Engineers.

Managing director

Some of the data was confusing at first. I did get the hang of it as time went on.

ReachOut Suite screenshot: ReachOut Suite is optimized for use across devices

ReachOut Suite screenshot: Create forms and audits

ReachOut Suite screenshot: Digitalized forms to eliminate paperwork

ReachOut Suite screenshot: Customer database including details and history

ReachOut Suite screenshot: Kanban scheduler view

ReachOut Suite screenshot: Drag and drop interface for scheduling tasks

ReachOut Suite screenshot: Track customer requests with ticketing

Freelancers

Large Enterprises

Mid Size Business

Small Business

FieldEdge is a cloud-based service management software to help users run and grow the entire field service business by handling operations such as scheduling, dispatching, invoicing, and payment processing.

ServiceTrade is a field service management platform designed for commercial HVAC, mechanical, and fire contractors that streamlines operations, optimizes field performance, and boosts sales and client retention.

ServiceTitan is a cloud-based field service management solution that proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies

BuildOps is a cloud and mobile-based software for commercial service contractors that assists with dispatching, workflow management, quoting, invoicing, service agreements creation, projects management, report generation, and more.

Asset Tracking

Availability Management

Client Tracking

Contact Management

For AEC Industry

For HVAC Companies

For Plumbing Industry

Project Scheduling

Projections

Quotes/Estimates

Real-Time Data

Real-Time Updates

Recurring Appointments

Reporting & Statistics

Routing

Scheduling

Service History

Task Scheduling

Technician Management

Time Tracking

Work Order Creation

Work Order Management

BuildOps

Linux

Project Engineer 

Phone version and computer version are very different and loss of information between the two. No drag and drop feature for files.

Project Manager

Really like the mobile capabilities of the product - super important for my technicians in the field.

Dispatcher

Dispatch board is solid... easy to understand, good GPS, can optimize best routes for time saving. Makes our lives easier without any big downsides.

Managing Contractor

The best part is its super easy to use and so well thought out that it takes most of our folks just a few hours before they get comfortable with the basics.

It is so simple and clean but has all the power we could want. It breaks down profitability well and provides great reporting.

Managing Director

It's also improved by having excellent integrations with our accounting program.

Accounts Payable

Overall, I think BuildOps is great and the support team does their best to listen to us and fix any issues we come to them with.

Hvac Technician

Great experience so far. I think it going to be a good fit in our company.

The support staff are amazing. We have an assigned support person and are extremely well taken care of.

CFO/Integrator

Customer service/support/continued improvements and features are awesome.

Senior Officer

SENSITIVE CONTENT] is great. She really makes our experience with buildops a positive one.

Service Manager

Makes it easy to follow service calls from dispatch, repairs, and billing. Creating PO's helps with accounting for parts costs and making sure we are billing for everything purchased.

All in one user friendly solution for field service management and project management.

Senior Project Manager

The dispatch board allows for all technicians' schedule in one place. Live job costing and tracking is great.

Client services

The ease of use and integration of new technology.

It is difficult to access vendor information and for very large quotes BuildOps is more cumbersome.

ReachOut Suite vs BuildOps Comparison (2025)

ReachOut Suite vs BuildOps Comparison (2025)

ReachOut Suite

BuildOps

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives