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ReachOut Suite Logo

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Simplify Your Field Operations. Maximize Revenue.

(9)

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ReachOut Suite Pricing

Pricing overview

Value for money rating

4.8

/5

20

Price starts from

0

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Starting from $12/user/month

7 Day free trial

Holiday Offer: New users get 60% off when signing up. (valid until Jan 12, 2023)

Limited Offer: New users can sign up at just $12/user/month and experience the platform’s high-end capabilities in supporting their service business.

What users say

Brilliant App, which has been saving us time and money for over 2 years.
Inexpensive and really easy to use. It has eliminated the need for paper for Service Engineers.

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Reviewers who mentioned pricing said:

NB
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Nelly B.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best software for your money

Reviewed 5 years ago
Pros

- Simple to use, user friendly, and the software layout is clean and extremely easy to select what you want to do - Has a map showing the different stops assigned for the day, this makes it easier for our drivers to plan the best route - When adding a new user it allows you to select what forms the user can view/edit and whether they will be an agent, admin, or lead. - Free trial, the 3 user free trial is amazing and allows you to try the software before committing. - Scheduling and prioritizing calls is great - you can prioritize a call between low and critical and schedule the call in advance - Excellent customer support

Cons

Errors - There are errors when using any software and I've only experience 2 errors so far, which were resolved within a few hours. Contacting Reach Out is extremely easy and they respond within minutes App - The app is great for drivers and viewing the assigned work orders, however, it would be nice to also allow the user to create work orders.

Vendor response

Thanks for your feedback Nelly, we are the glad that ReachOut has met your expectations of a total field service management application. We have fixed all known errors in the new version of the app, ReachOut 6.0. Now, all users can create work orders based on the custom permissions set up by the admin. - Team ReachOut.

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Verified reviewer

Food & Beverages, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Almost the perfect solution

Reviewed 6 years ago

It was almost the one, but it just couldn’t hold up to the competition.

Pros

Inventory tracking, scheduling, work order management, asset tracking, etc. It seems like the total package at first blush, and for many this would be a really usable service.

Cons

There are so many pinholes in it. Bugs, missing features that are dealbreakers, etc. We almost used the software anyway because the price is so great, but I mporting parts and customer information from a CSV is such a nightmare that we stopped using it altogether.

Vendor response

Thank you for sharing your thoughts around your experience with ReachOut, really appreciate it. You will now have assistance from our team to set up your account. We will help you import Customers and Parts and be with you every step of the way while you're setting up. We've fixed all the known issues and bugs in our latest update, ReachOut 6.0. - Team ReachOut

PP
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Paulo P.

Mechanical or Industrial Engineering, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reachout Evalutation

Reviewed 5 years ago

Improving work flow, cost efficiency, have everything at one place, reducing the amount of processes and paper used and specially people involved, one person can do a lot of work setting up everything and controlling all the work procedures, glad i found out about it, makes my life easier

Pros

The support is very good, small changes can be done very quickly as they understand it will improve the system itself, free of charge, and from my understanding premium versions can have specific development so it can suit your every needs, even though the standart version itself is more than enough for small/medium organizations Whenever you make a ticket someone will respond in very short notice and help you, and thats the most important about any software you may use, 5 stars here

Cons

Sometimes takes a little bit to load the pages, but it can be the amount of information The list of tasks etc should be a setting, because viewing 10 a time and loading time between pages sometimes its an effort to find tasks if you have hundreds of work orders

Vendor response

Thank you, Paulo for your honest feedback. We'd be pleased to working with you to understand different touch-points that you come across on a daily basis and see how we can improve the system in general. That said, we have made improvements in the performance and functionalities in our later version 6.0. Your trusted field service app is now faster, smoother and easier. - Team ReachOut