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REALTRAC vs Addigy Comparison

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Overview

Category Leaders

It processes and tracks jobs in real-time from estimating through order entry, loading, scheduling, purchasing, routing,...

Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

189

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

6

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

5

4

3

2

1

26

28

10

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.6

5

4

3

2

1

3

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

They listen to any suggestions to improve the program, plus the customer service is responsive and knowledgeable. It has been a great experience working with Realtrac and the support team.

JH

John H.

I moved half way across the country and here I am again with Realtrac, it made my transition into my new job very easy. It is well worth the money spent and the customer service is great.

KO

Keith O.

Realtrac is super simple to navigate and use on a daily basis. The data logging of operations is excellent.

MC

Matt C.

Pros

Not enoughreviews yet

Cons

Integration and customer service was almost non-existent and very difficult.

JB

John B.

When we have an issue, we can't see what transactions took place prior to see where the problem occur to make our qty off or see any negative qty's.

JE

Jaclyn E.

Materials and inventory management is difficult to manage. It should be possible to assign multiple units of measure to a part.

AR

Anonymous Reviewer

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features41
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • App Management
  • Application Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic User/Device Recognition
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • Capacity Management
  • Change Order Management
  • Chat/Messaging
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customizable Branding
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Data Management
  • Deployment Management
  • Document Management
  • Endpoint Management
  • Enrollments/Onboarding
  • Estimating
  • Event Logs
  • Financial Management
  • For MSPs
  • Forecasting
  • Forms Automation
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Auditing
  • Job Costing
  • Job Scheduling
  • Job Tracking
  • Knowledge Management
  • License Management
  • Live Chat
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Material Requirements Planning
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multiple User Accounts
  • Network Monitoring
  • Network Wide Management
  • Order Management
  • Overrun Reporting
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Percent-Complete Tracking
  • Performance Metrics
  • Policy Management
  • Problem Management
  • Procurement Management
  • Production Cost Tracking
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Role-Based Permissions
  • SSL Security
  • Safety Management
  • Scheduling
  • Security Management
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shipping Management
  • Single Sign On
  • Software Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Synchronization Scheduling
  • Task Management
  • Third Party Integrations
  • Time Tracking
  • Traceability
  • Two-Factor Authentication
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Vendor Management
  • Vulnerability Scanning
  • Wireless Internet Access
  • Work Order Management
  • Workflow Management
  • Total features99
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • App Management
  • Application Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automatic Patch Deployment
  • Automatic Scans
  • Automatic User/Device Recognition
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • Capacity Management
  • Change Order Management
  • Chat/Messaging
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Customizable Branding
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Data Management
  • Deployment Management
  • Document Management
  • Endpoint Management
  • Enrollments/Onboarding
  • Estimating
  • Event Logs
  • Financial Management
  • For MSPs
  • Forecasting
  • Forms Automation
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Auditing
  • Job Costing
  • Job Scheduling
  • Job Tracking
  • Knowledge Management
  • License Management
  • Live Chat
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Material Requirements Planning
  • Mobile Access
  • Mobile Device Management
  • Monitoring
  • Multiple User Accounts
  • Network Monitoring
  • Network Wide Management
  • Order Management
  • Overrun Reporting
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Percent-Complete Tracking
  • Performance Metrics
  • Policy Management
  • Problem Management
  • Procurement Management
  • Production Cost Tracking
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Role-Based Permissions
  • SSL Security
  • Safety Management
  • Scheduling
  • Security Management
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shipping Management
  • Single Sign On
  • Software Management
  • Status Tracking
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Synchronization Scheduling
  • Task Management
  • Third Party Integrations
  • Time Tracking
  • Traceability
  • Two-Factor Authentication
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Vendor Management
  • Vulnerability Scanning
  • Wireless Internet Access
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations16
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier