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REALTRAC vs Chaser Comparison

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Overview

Category Leaders

It processes and tracks jobs in real-time from estimating through order entry, loading, scheduling, purchasing, routing,...

Market-leading accounts receivable automation software and credit control services. Chaser users: - Get invoices paid 16+...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

189

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

40

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

5

4

3

2

1

26

28

10

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.9

5

4

3

2

1

41

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

They listen to any suggestions to improve the program, plus the customer service is responsive and knowledgeable. It has been a great experience working with Realtrac and the support team.

JH

John H.

I moved half way across the country and here I am again with Realtrac, it made my transition into my new job very easy. It is well worth the money spent and the customer service is great.

KO

Keith O.

Realtrac is super simple to navigate and use on a daily basis. The data logging of operations is excellent.

MC

Matt C.

Pros

Very happy from the start. Helpful onboarding team, easy to implement and very happy with the results, reducing our debtor days from 60 to approx 24 in a matter of months.

RK

Ravi K.

Fantastic programme with great customer support. The team at Chaser are always ready to listen to suggestions or improvements too.

KE

Kerri E.

Overall the system is super easy to use and allows me to save over 15 hours of manual chasing a week.

RV

Rossana V.

Cons

Integration and customer service was almost non-existent and very difficult.

JB

John B.

When we have an issue, we can't see what transactions took place prior to see where the problem occur to make our qty off or see any negative qty's.

JE

Jaclyn E.

Materials and inventory management is difficult to manage. It should be possible to assign multiple units of measure to a part.

AR

Anonymous Reviewer

Cons

Clients may email the 'chaser' email about non chase related queries, which can be frustrating at times.

SR

Simon R.

Many folks on my team are familiar with that process and it is a pain to re-train them, but that is not a huge problem.

AR

Anonymous Reviewer

The only downside is clients email me to respond and the email address is the chaser one which confuses them.

DW

Debbie W.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features41
  • ACH Payment Processing
  • Account Reconciliation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Bank Reconciliation
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • Capacity Management
  • Cash Flow Management
  • Cash Management
  • Change Order Management
  • Client Management
  • Collection Agencies
  • Collections Management
  • Commission Management
  • Contact Database
  • Cost-to-Completion Tracking
  • Customer Statements
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Email Templates
  • Estimating
  • Financial Management
  • Forecasting
  • Historical Reporting
  • In-House Collections
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Scheduling
  • Job Tracking
  • MES
  • Material Requirements Planning
  • Multi-Currency
  • Online Payments
  • Order Management
  • Overrun Reporting
  • Partial Payments
  • Payment Plans
  • Percent-Complete Tracking
  • Production Cost Tracking
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Receivables Ledger
  • Reminders
  • Reporting/Analytics
  • Safety Management
  • Scheduling
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Template Management
  • Third Party Integrations
  • Time Tracking
  • Traceability
  • User Management
  • Vendor Management
  • Work Order Management
  • Total features37
  • ACH Payment Processing
  • Account Reconciliation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Bank Reconciliation
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • Capacity Management
  • Cash Flow Management
  • Cash Management
  • Change Order Management
  • Client Management
  • Collection Agencies
  • Collections Management
  • Commission Management
  • Contact Database
  • Cost-to-Completion Tracking
  • Customer Statements
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Email Templates
  • Estimating
  • Financial Management
  • Forecasting
  • Historical Reporting
  • In-House Collections
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Scheduling
  • Job Tracking
  • MES
  • Material Requirements Planning
  • Multi-Currency
  • Online Payments
  • Order Management
  • Overrun Reporting
  • Partial Payments
  • Payment Plans
  • Percent-Complete Tracking
  • Production Cost Tracking
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Receivables Ledger
  • Reminders
  • Reporting/Analytics
  • Safety Management
  • Scheduling
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Template Management
  • Third Party Integrations
  • Time Tracking
  • Traceability
  • User Management
  • Vendor Management
  • Work Order Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations12
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier