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REALTRAC vs GoodSync Comparison

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Overview

Category Leaders

It processes and tracks jobs in real-time from estimating through order entry, loading, scheduling, purchasing, routing,...

Category Leaders

GoodSync is a complete data backup and synchronization solution for businesses of any size with centralized management and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

189

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

39.95

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.1

5

4

3

2

1

26

28

10

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.5

5

4

3

2

1

54

26

3

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

They listen to any suggestions to improve the program, plus the customer service is responsive and knowledgeable. It has been a great experience working with Realtrac and the support team.
I moved half way across the country and here I am again with Realtrac, it made my transition into my new job very easy. It is well worth the money spent and the customer service is great.
Realtrac is super simple to navigate and use on a daily basis. The data logging of operations is excellent.

Pros

It's nice to have some of the community support to help answer questions and muddle through a specific set up you'd like to see, but for the most part, it's pretty easy to figure out.
GoodSync customer service is great and very responsive. I was able to work out a fair price for a particular situation, specific to my case.
GoodSync has a good UI that is intuitive and the manual is excellent. Simple file syncronization tasks are easy to setup and can be easily autimated if needed.

Cons

Integration and customer service was almost non-existent and very difficult.
When we have an issue, we can't see what transactions took place prior to see where the problem occur to make our qty off or see any negative qty's.
Materials and inventory management is difficult to manage. It should be possible to assign multiple units of measure to a part.

Cons

I reported this unbeleivably rude and poorly informed tech to the company and received a refund and a statement that they have problems getting SMB to work.
Infrequently, there are errors that I can't understand.
I asked for a supervisor to contact me by phone so we could step thru the process of what was happening but they wouldn't do do that. I can no longer run the program I paid for.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features41
  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Audit Trail
  • Backup Log
  • Backup Scheduling
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • Capacity Management
  • Change Order Management
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Cost-to-Completion Tracking
  • Data Synchronization
  • Deduplication
  • Disaster Recovery
  • Document Management
  • Encryption
  • Estimating
  • File Transfer
  • Financial Management
  • Forecasting
  • Incremental Backup
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Scheduling
  • Job Tracking
  • Local Server Options
  • MES
  • Material Requirements Planning
  • Monitoring
  • Multiple Format Support
  • Multiple System Support
  • Order Management
  • Overrun Reporting
  • Percent-Complete Tracking
  • Production Cost Tracking
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting/Analytics
  • SSL Security
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Time Tracking
  • Traceability
  • Vendor Management
  • Web Access / Restoration
  • Work Order Management
  • Total features28
  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Audit Trail
  • Backup Log
  • Backup Scheduling
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • Capacity Management
  • Change Order Management
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Cost-to-Completion Tracking
  • Data Synchronization
  • Deduplication
  • Disaster Recovery
  • Document Management
  • Encryption
  • Estimating
  • File Transfer
  • Financial Management
  • Forecasting
  • Incremental Backup
  • Inventory Management
  • Invoice Management
  • Job Costing
  • Job Scheduling
  • Job Tracking
  • Local Server Options
  • MES
  • Material Requirements Planning
  • Monitoring
  • Multiple Format Support
  • Multiple System Support
  • Order Management
  • Overrun Reporting
  • Percent-Complete Tracking
  • Production Cost Tracking
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting/Analytics
  • SSL Security
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Time Tracking
  • Traceability
  • Vendor Management
  • Web Access / Restoration
  • Work Order Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations2
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

REALTRAC vs. GoodSync

See how REALTRAC and GoodSync stack up against each other by comparing features, pricing, ratings, integrations, security & more.