REALTRAC Pricing Plan & Cost Guide

REALTRAC

Real-Time Shop Management System

4.07/5 (68 reviews)

REALTRAC Pricing

Starting from: $189.00/month

Pricing model: Subscription

Offers multiple options. 1. Monthly "No-Contract" SaaS. 2. Annual "No-Contract" SaaS. 3. On Premise Ownership

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REALTRAC Pricing Reviews

Pros

  • They listen to any suggestions to improve the program, plus the customer service is responsive and knowledgeable. It has been a great experience working with Realtrac and the support team.John H.Read the full review
  • I moved half way across the country and here I am again with Realtrac, it made my transition into my new job very easy. It is well worth the money spent and the customer service is great.Keith O.Read the full review
  • Realtrac is super simple to navigate and use on a daily basis. The data logging of operations is excellent.Matt C.Read the full review

Cons

  • Integration and customer service was almost non-existent and very difficult.John B.Read the full review
  • When we have an issue, we can't see what transactions took place prior to see where the problem occur to make our qty off or see any negative qty's.Jaclyn E.Read the full review
  • Materials and inventory management is difficult to manage. It should be possible to assign multiple units of measure to a part.Verified ReviewerRead the full review
88%
recommended this to a friend or a colleague

18 reviewers had the following to say about REALTRAC's pricing:

Sam P.

REALTRAC for small lot production in a small shop

Used daily for 2+ years
Reviewed 2017-03-27
Review Source: Capterra

We have used REALTRAC for several years managing production and inventory of repeat items in our business. The software performs well and for the price, the functionality, support, and responsiveness of the REALTRAC team is unbeatable. There is something of a learning curve to the software, but with disciplined use, we have found it to be very flexible and effective at capturing at and managing the data we need without imposing an unnecessary waste of effort or time.

Pros
Low cost, high functionality, responsive customer support!

Cons
It's a little bit of a hassle to setup and changes/updates to certain data have to be made in several locations. Inventory management could also be a little more intuitive and user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Donna R.

Customer Support and Training Unparalleled

Used weekly for 6-12 months
Reviewed 2019-08-01
Review Source: Capterra

The experience has been very positive. As a small business we didn't have the personnel time to implement it as fast as we would have liked. The support and training was there with only 24hour notice which worked well with our busy and dynamic schdules.

Pros
I like the cost to value ratio. I was sold by the training support.

Cons
The interface and graphics are out-dated. It does not integrate with QB on-line. Both of which I can live with for the cost of the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Matthew W.

Review

Used daily for 6-12 months
Reviewed 2020-11-19
Review Source: Capterra

The biggest benefit is the costing records.

Pros
The software is relatively easy to learn and setup with minimal training.

Cons
The cost analysis within a job only considers the cost of the piece price, not tooling, setup, expedite fees. Additional line items other than the piece cost should flow through on cost tab. Not all jobs are just piece cost. Production on going jobs are not met with ease on this software, the software seems to be geared towards lot qtys or one time orders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Art W.

Realtrac Review

Used daily for 2+ years
Reviewed 2018-08-06
Review Source: Capterra

Great for the price but feels a little "not ready for prime time" due to some inconsistencies between screens and modules. For example, some time is reported in minutes and seconds and on another screen or report the time is in tenths of a minute.

Pros
Price. Support. Catching data in real time so errors can be corrected while the operator still remembers the job.

Cons
Inflexibility for some items. Reporting for example.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Shane M.

Realtrac ERP being used in a CNC machine job shop environment.

Used daily for 2+ years
Reviewed 2017-02-27
Review Source: Capterra

Realtrac has been a great resource for quickly estimating upcoming projects and large scale bids on a variety of machines, work types and work stations. We offer many post-production processes at our facility that include a combination of some or all of the following: cleaning equipment, manual equipment, manual labor, ongoing consumable items and a variety of packaging materials and clean room supplies. The ability to affix real known costs to all of these things for any specific job has helped ensure that we are quoting our cost very accurately and not unexpectedly raisin our customer's pricing on subsequent orders.

Pros
Work step customization. Attaching files to jobs or part numbers.

Cons
1) Time card time display is inaccurate and not fixable, therefore not being utilized. 2) For estimating Bill or BOM items, there is no way to uniquely identify per unit cost based on associated quantity discounts from suppliers. 3) Overall look and feel of the software and reporting sheets feel antiquated, like it was developed in the late 90's.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Jordean J.

Great features, but needs additional development

Used daily for 2+ years
Reviewed 2018-11-27
Review Source: Capterra

We would not be able to run our complex business without an ERP software package like Realtrac

Pros
Great value for an entry-level package...

Cons
The reporting is very poor. The Realtrac team struggles to respond to customization/improvement requests.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Carlos C.

A lot better then using post-it's

Used daily for 2+ years
Reviewed 2017-05-11
Review Source: Capterra

Pros
it's easy environmental setup for Users to follow day to day operations and track cost for the product

Cons
starting to become over complex's , New and old customer have idea's for improvement of the software base on how there operations or business are control

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Debbie P.

SQMS

Used daily for 1-2 years
Reviewed 2018-11-27
Review Source: Capterra

Love the program and all the features.

Pros
Job costing and tracking the hours for each station really helps me keep track of what the employees are doing daily.

Cons
Setting it up all the stations and employees was time consuming but necessary.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Scott M.

Needs improvement

Used daily for 6-12 months
Reviewed 2017-02-23
Review Source: Capterra

We've been using realtrac for several months. It has helped us keep track of our work load and costs efficiently. I would like to see help buttons when there are issues with purchase order or invoices not posting. It would be nice if the software gave some explanations as to why something may not have posted/exported. It would also be very helpful if there were satellite training classes to address specific issues that customers may be having (instead of only running remote sessions).

Pros
Never used an ERP before. This software has helped us track our work load and cost. It has been a valuable tool.

Cons
Customer support needs improvement and software could use pop up help tips when things won't post/export/enter, to direct the user what needs to be fixed in order to process the function needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Marie Kris S.

Ease to manage

Used daily for 2+ years
Reviewed 2018-10-09
Review Source: Software Advice

Pros
My work made easier when started to use this tool. I can easily track and manage the inventories. Great features and functions.

Cons
I highly recommend to upgrade the interface but it can still good. Expensive but worth it in tracking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mary L.

RealTrac is on the Real Track

Used daily for 2+ years
Reviewed 2019-05-03
Review Source: Capterra

In general a good product.

Pros
Mostly the software is easy to use and gives us all the job costing and production information we need. Its ability to export to QuickBooks is great.

Cons
Designing reports can be cumbersome, especially since this is not an everyday task for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Autumn R.

Does the job

Used daily for 2+ years
Reviewed 2018-08-06
Review Source: Capterra

The Realtrac software does what we need it to do. We can easily quote jobs, monitor the work and watch the costing. Overall very happy.

Pros
Realtrac is user friendly, and easy to set up. The attachments options help keep things clean and organized for easy access. This software makes it simple to correct mistakes.

Cons
The quality group is very basic and doesn't really add valve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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JAY A.

Good at Big Picture, Some Shortcomings and Missing Features

Used daily for 2+ years
Reviewed 2019-08-01
Review Source: Capterra

Overall it does what we need it to do by tracking jobs through the shop, but the costing being "broken" for our use makes it a purchase I may not make again if I had to do over.

Pros
It's user friendly for ShopFloor logging in and out of jobs and recording time. Timeclock is easy for HR, and tracking down where a job is in the manufacturing process from a remote location is easy as well.

Cons
My primary beef with RealTrac is that there is no feature (or wasn't a few versions ago) that allows me to SPLIT AN OPERATOR'S TIME when they are logged into two jobs. If an operator is running two machines, or three, or four, all at once there should be an option (if not a REQUIREMENT) that their loaded labor cost and hours are divided amongst the machines they're concurrently logged into. In my company, one operator ALWAYS runs more than one machine in a bank, so not having their time split makes all my costing metrics utterly useless until I manually go into the work sessions to interrogate the data. This is nearly a deal-breaker making me consider another software. (Customer Service / Tech Support informed me this was intentional so that when looking at historical jobs you never under-bid a job). If this is incorrect, someone please call me ASAP! The "Quality" feature is a horribly conceived module, slapped together as an afterthought, and the default reporting within there is awful, has poor formatting, and doesn't integrate well at all with the rest of the system. There hasn't been an update on this module in forever, but new PAID features (RightBoard) are being added and updated all the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Jane S.

Need more flexibility in reports

Used daily for 2+ years
Reviewed 2020-11-10
Review Source: Capterra

Overall ok, but can't get answers from technical support on custom reports.

Pros
Quality section is easy to use.

Cons
We need more flexibility in reports. I have unanswered questions from several months ago on a report showing total dollar value of estimates created in a month. Also, would like a report with open jobs/dollar amount/location and be able to mark as priority. I would like a report that lists the priority jobs with dollar amount and location in the job process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Scott M.

SNX Precision Feedback

Used daily for 1-2 years
Reviewed 2019-08-12
Review Source: Capterra

Running with minimal staff, machine uptimes are higher.

Pros
Ability to quote materials, and generate PO's from the quote has been a timesaver. the Rightboard is also a tool that helps to get jobs prepared which keeps the uptime on the machines high.

Cons
Inventory, cost accounting has not worked as well as I had hoped. The complex job has not worked for our business which when I purchased the software I thought it would be an advantage for what we were trying to achieve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Shane M.

Realtrac use in a machine shop and fabrication environment.

Used daily for 2+ years
Reviewed 2019-05-06
Review Source: Capterra

The main benefit that we have seen from this software is the ability to understand and verify our profit margins on each job, while also holding our shop employees to performance standards throughout each work day.

Pros
Looking up old and current estimates and jobs is very easy. There are numerous search fields that allow you to search by description, part #, drawing #, customer name and customer PO #. You can also look up jobs and estimates within a given date range. I also like the different reporting functions, including labor cost breakdowns per job, as well as being able to lookup and report on individual employee performance within any given date/time range.

Cons
The GUI is somewhat dated aesthetically. Making changes to templates could be made easier to do. When populating and defining router steps on an estimate, the order of operations sometimes get switched around unintentionally, and have to be fixed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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KEVIN C.

Frustraded

Used daily for 2+ years
Reviewed 2019-08-15
Review Source: Capterra

Pros
have had program at least 5 years , support is decent. I am not a computer guy, and I find it easy to navigate

Cons
I have called in the past to complain, and I did get up the pole pretty far ,but they say they can't do anything. The program shuts itself down at the end of the day and starts up in the morning - beautiful . However it starts every Saturday and Sunday as well.adding to peoples hours who are not working, which in turn make trying to find the cost of manufacturing useless. the only thing the program is good for is to know where items are in the production process. The reason I originally purchase the program was to try and get the true cost to manufacture the parts - it can not be done on this program. - Also on the main list screen you should be able to see what employees are working on each project, without leaving the screen

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Kylan H.

Great System, Everything We Needed Without the Crazy Complexity

Used daily for 1-2 years
Reviewed 2018-11-16
Review Source: Capterra

We are very pleased. They've got a great system and fantastic to work with.

Pros
1. Easily track the amount of time spent and cost of individual jobs. People out on the shop floor don't mind clocking in and out of operations because it's so quick and easy. 2. It is everything we needed without the unnecessary complexity. Finding that balance between functionality and complexity is hard and RealTrac nailed it. 3. Developers are very responsive to feature requests or the rare glitch. Great people to work with. They're very active in bringing useful updates. 4. It's a network license, you can put RealTrac on as many computers as you want. Plus logging in past your number of licenses still gives you up to 10 minutes, thus nobody gets automatically booted. Some network licenses (from other companies) won't even let you log on which means you have to go find who left the program up on a random computer. RealTrac's gives you grace, which is great. 5. Training is not pay by the hour, it's basically unlimited, plus we are easily able to do remotely; both of which saves thousands of dollars.

Cons
1. Lacks a central analytics center for mining all the data we create (different sections of the ERP can create reports). However, as I write this I know they are releasing a new reporting platform to hopefully address this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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