Reftab Features

Reftab

Asset management & tracking tool

4.74/5 (35 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Accounting
Asset Library
Asset Management
Asset Tracking
Audit Management
Audit Trail
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Categorization/Grouping
Change Management
Check-in/Check-out
Configurable Workflow
Configuration Management
Contract/License Management
Cost Tracking
Customizable Branding
Customizable Categories
Customizable Fields
Customizable Forms
Customizable Reports
Customization
Dashboard Creation
Data Import/Export
Data Visualization
Depreciation Management
Disposal Management
Document Management
Document Storage
Email Alerts
Email Invitations & Reminders
Email Management
Employee Portal
Equipment Maintenance
Equipment Tracking
Fixed Asset Management
Historical Reporting
IT Asset Tracking
Incident Management
Inventory Management
Inventory Tracking
Label Templates
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Multi-Department/Project
Multi-Location
Product Catalog
Real-time Updates
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Requisition Management
Reservations Management
Role-Based Permissions
Scheduled / Automated Reports
Search/Filter
Self Service Portal
Serial Number Tracking
Single Sign On
Summary Reports
Supplier Management
Tagging
Task Management
Third Party Integrations
Usage Tracking/Analytics
User Management
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Accounting
Asset Library
Asset Management
Asset Tracking
Audit Management
Audit Trail
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Categorization/Grouping
Change Management
Check-in/Check-out
Configurable Workflow
Configuration Management
Contract/License Management
Cost Tracking
Customizable Branding
Customizable Categories
Customizable Fields
Customizable Forms
Customizable Reports
Customization
Dashboard Creation
Data Import/Export
Data Visualization
Depreciation Management
Disposal Management
Document Management
Document Storage
Email Alerts
Email Invitations & Reminders
Email Management
Employee Portal
Equipment Maintenance
Equipment Tracking
Fixed Asset Management
Historical Reporting
IT Asset Tracking
Incident Management
Inventory Management
Inventory Tracking
Label Templates
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Multi-Department/Project
Multi-Location
Product Catalog
Real-time Updates
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Requisition Management
Reservations Management
Role-Based Permissions
Scheduled / Automated Reports
Search/Filter
Self Service Portal
Serial Number Tracking
Single Sign On
Summary Reports
Supplier Management
Tagging
Task Management
Third Party Integrations
Usage Tracking/Analytics
User Management
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Accounting
Asset Library
Asset Management
Asset Tracking
Audit Management
Audit Trail
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Categorization/Grouping
Change Management
Check-in/Check-out
Configurable Workflow
Configuration Management
Contract/License Management
Cost Tracking
Customizable Branding
Customizable Categories
Customizable Fields
Customizable Forms
Customizable Reports
Customization
Dashboard Creation
Data Import/Export
Data Visualization
Depreciation Management
Disposal Management
Document Management
Document Storage
Email Alerts
Email Invitations & Reminders
Email Management
Employee Portal
Equipment Maintenance
Equipment Tracking
Fixed Asset Management
Historical Reporting
IT Asset Tracking
Incident Management
Inventory Management
Inventory Tracking
Label Templates
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Multi-Department/Project
Multi-Location
Product Catalog
Real-time Updates
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Requisition Management
Reservations Management
Role-Based Permissions
Scheduled / Automated Reports
Search/Filter
Self Service Portal
Serial Number Tracking
Single Sign On
Summary Reports
Supplier Management
Tagging
Task Management
Third Party Integrations
Usage Tracking/Analytics
User Management
Work Order Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


4 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


7 reviews

Reftab Feature Reviews

25 reviewers had the following to say about Reftab's features:

Kevin S.

Great New Asset Management Tool

2019-07-25

I've also used Device42 then Insight by Riada as competing products because had developed integrations with Jira Cloud and Jira Service Desk Cloud for our task and service ticket management.

Pros

Easy to setup new fields with different configurations. Good filters to find what you are looking for quickly.

Cons

The initial product did not integrate with Jira Service Desk.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin S.

High value cloud based asset management solution.

2019-01-24

Reftab has offered an easy to setup cloud based solution for managing company assets that are located in multiple locations all over the world.

Pros

Cost effective asset management solution with desktop and mobile asset interfaces.

Cons

Would ideally offer some level of interface with Jira Service Desk.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Avishal P.

Best Program on the Market

2021-03-15

The experience with Reftab has been fantastic, from the program to the management team.

Pros

Reporting is fantastic by getting notifications of who has not turned in something.

Cons

I don’t have any Cons on the software because if I do find something missing the Reftab team is always available to try to find a way to get us what we are looking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
MATTHEW D.

Reftab is Worth It

2021-01-08

They made multiple immediate changes to design flaws we recognized.

Pros

The best thing about this software, and why we original started using it, was its integration with JIRA, our ticketing system.

Cons

We have business office managers at our various locations who control and manage all hardware at the location.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brent C.

The perfect solution for our rental inventory needs

2020-09-09

We looked at many software options that cost 10 times that of Reftab and never perfectly fit the bill of our specific needs.

Pros

Reftab is a powerful tool to manage rental inventory going in and out and being able to identify the status and location of any given at any given time is very helpful in our quick passed application.

Cons

My only feature request in customized reporting has been submitted to the company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave C.

Easy to use, flexible, and affordable

2018-12-18

Reftab meets our needs at a comfortable price point, and the response of the developers to feature requests has been second-to-none.

Pros

Powerful features wrapped up in an easy-to-use interface.

Cons

Mobile scanning app reads barcodes quickly using the phone camera, but it is cumbersome to check out multiple pieces of equipment to the same user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Roland Z.

Most compact asset management tool

2017-01-05

There are some tiny points which can be improved like the data import/data export for Loanees and Devices.

Pros

Smooth and reduced to the needed functionality.

Cons

Some controls are hard to find, only in the context of a location or the Import/Export functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Robbie D.

Great service, great support !! Looking forward to our continuous growth with the help of Reftab!!

2017-01-04

..and very easy to view items within the mobile app !!

Pros

Easy to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Riki W.

Easy asset management

2021-03-02

We have also been able to significantly grow the amount of assets that we have available for loan as the management and tracking of the items is a lot more efficient.

Pros

We were looking for a solution that would allow many users to access the information centrally and this does it beautifully.

Cons

The pre-determined access levels are the most challenging with the software, but we have found ways to work around this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Luciën J.

Reftab Asset Management

2021-04-20

Pros

Reftab is a great package what creates and gives ease of use of asset management. It's structured and clear.

Cons

I'm missing some features such as bulk transfer or bulk assign to user but that's quite it, further it's quite neatly build!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Reftab


Hi Lucien, thank you for the review - the ability to bulk assign to a user exists in a couple different places, such as the asset table and the mobile app. Meaning you can assign multiple different assets and peripherals / accessories to users at once.

I think the place you're looking for is within the accessory page. This is easy for us to add and will have it ready for our next release.

Thank you again for your review!

Read more
Jeremy L.

Good user interface, newer inventory management software

2021-03-01

We are really happy we went with Reftab. Our strategy was to pick a smaller product with more room to grow. I feel Reftab is early in their product lifecycle, and their staff is motivated to grow and add more features. This is the kind of company and product we like to work with.

Pros

Reftab doesn't have some of the bloat or feature creep in other more mature inventory management solutions.

Cons

On rare occasions it throws an error, but the errors are handled and displayed in the UI in a way which makes sense.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamie L.

Office Administrator

2018-12-13

We are using Reftab to help us with inventory and to keep track of our items.

Pros

One thing that is very helpful is the scanning feature on the app!

Cons

I wish I could format the Q-R codes a little easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamie S.

Great system with fantastic customer support!

2020-09-17

Pros

I am new to my Department and had issues with access. I had help within a few hours and they stuck with me until my problem was resolved.

Cons

Reftab is easy to use and works great for tracking instruments in our Department.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather S.

RefTab - an awesome way to keep tabs on your assets.

2016-12-08

It has changed the way I keep inventory. Definitely a worthwhile product for the money!

Pros

Simple, yet appealing UI.

Cons

None.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ashley F.

Stellar Customer Support

2020-01-13

This system has vastly reduced the number of individual tasks we used to complete at each checkout and has helped to streamline and improve customer experience.

Pros

They caught on to this application so much faster than the multiple applications we were previously using that the training time has basically paid for the program already!

Cons

Automatic emails are great, and reduce the amount of individual notifications I need to send, but they could do with a slight improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Roy H.

Flexible Asset Mangement app that handles multiple locations

2017-02-17

We needed a way to have all our locations and departments to be able to see and manage their equipment in real time. The flexibility of being able to have our end users report on the condition of equipment in the field was helpful.

Pros

Has facility to manage multiple locations and can assign different levels of security for the users from read-only to full edit.

Cons

Is not always clear how the different options affect how the information is captured.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris H.

Best-in-class Asset Management solution

2020-06-12

Our business enjoys the peace of mind knowing we are in control of the cost as we grow in users.

Pros

Reftab provides a powerful and cost-effective solution enabling us to keep track of our physical and digital assets across a distributed workforce.

Cons

I can identify very few cons in the time I've used this platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert W.

Reftab is awesome

2020-08-26

I've run into a few cases where I could use a feature. I submitted my use case and OMG, they developed it and implemented it.

Pros

I had a fully functioning demo running with assets and testing check in check out in about an hour of signing up for a demo account. The mobile app adds to that intuitive use.

Cons

I wish I could tie printing inventory labels to my Dymo labelwriter and use a label template to print more customized intentory labels right from the Dymo.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Danny D.

Great inventory management system

2021-03-18

I am the one to set up the inventory management system and corresponding lending library that will be used my many employees in the future.

Pros

It's quite easy to use, but it's recommended to at least look through the documentation.

Cons

But you must take time to learn how it works via documentation and experimentation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John v.

Reftab and managing small and attractive assets

2020-09-20

When bringing these concerns to the attention of the developers, we have been very impressed by the positive response we receive every time. I now believe customer support provided by Reftab is one of its greatest strengths and I highly recommend this product to anyone looking at managing assets which are subject to being issued or loaned to staff.

Pros

Accessibility - Available in a browser at any location Interface - The information is presented clearly and display is customisable Auditing - Loan history and Changelog allow full audit trails to be maintained.

Cons

Initially we discovered some limitations when trying to import existing information and managing disparate assets such as security keys, power tools, surveying and safety equipment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris B.

Flexible and Cost effective asset management

2020-11-10

Reftab has fast become one of our most relied upon business tools. The reporting features are very impressive and we are looking forward to implementing the self service employee portal soon.

Pros

The system was easy to deploy, and we were able to bulk ingest our asset catalogue via CSV.

Cons

No major cons at all. Having some more flexibility to customise confirmation emails based on asset type would be great - but Im sure the Reftab team would help out here if i raised it with them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ian S.

Really solid option for resource/asset management

2020-09-17

One of the best software purchase decisions we've made as a startup so far. Easy to implement, easy to use, and can see this scaling admirably with us.

Pros

Reftab was customizable enough, has excellent customer support, and—importantly—is much more affordable than competing products.

Cons

There's definitely a bit of a learning curve on the software but it's easily overcome after using it for a bit. The UI could use a bit of polish but that's a tiny nitpick.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve K.

Excellent fixed asset tracking tool! Easy to use, with user-friendly UI, and great customer support.

2018-06-19

Pros

The UI is modern and well thought out.

Cons

There are no real cons worth mentioning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Glen E.

Customizable & Versatile!

2019-11-18

We are realizing greater tool accountability, which is vitally important in the aviation industry.

Pros

Nicely designed.

Cons

Limited with attachments, no photo option for a completed kit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David W.

Reftab - a great solution

2018-09-10

Asset tracking and reservations of assets

Pros

Technical support is excellent , fast and responsive

Cons

Could have more features, but the product is growing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more